Page 1 User’s Guide Guide to the Machine Paper Speciﬁcations and Adding Paper Printing Documents Copying Originals Scanning Originals Sending and Receiving a Fax Conﬁguring the Machine Using the Control Panel Conﬁguring the Machine Using Utilities Maintaining the Machine Troubleshooting Conﬁguring Network Settings Using OS X Appendix For safe and correct use, be sure to read Safety Information before using the machine.
Page 3: Table Of Contents
TABLE OF CONTENTS How to Find Information about Operations and Troubleshooting...............12 Operating Manual (Printed)........................12 Operating Manual (Digital Format)......................12 How to Read This Manual..........................14 Introduction..............................14 Symbols Used in This Manual........................14 Model-Specific Information........................14 Disclaimer..............................15 Notes................................15 Note to Administrator..........................16 List of Option..............................
Page 4 Displaying Frequently Used Modes Preferentially (When Using the Touch Panel Model)....... 38 Changing Operation Modes (When Using the Four-line LCD Panel Model)..........39 Multi-access..............................40 About Operation Tools............................ 42 Assigning a Setting to the Shortcut Key (When Using the Four-line LCD Panel Model)......44 Assigning a Setting Using the Control Panel (When Using the Four-line LCD Panel Model)....44 Assigning a Setting Using Web Image Monitor (When Using the Four-line LCD Panel Model)..44 Accessing the Function Assigned to the Shortcut Key (When Using the Four-line LCD Panel Model)..
Page 5 When Using Windows..........................72 When Using OS X............................73 Supported Paper.............................. 74 Specifications of Paper Types........................77 Non-Recommended Paper Types......................84 Paper Storage.............................. 85 Print Area..............................85 Placing Originals..............................89 Placing Originals on the Exposure Glass....................89 Placing Originals in the Auto Document Feeder..................89 About Originals............................90 3.
Page 6 Basic Operation of Copying.........................114 Canceling a Copy............................. 116 Making Enlarged or Reduced Copies......................118 Specifying Reduce/Enlarge........................119 Copying Single-Sided Originals with 2-Sided and Combined Printing............121 Specifying Combined and 2-sided Copies.....................124 Copying 2-Sided Originals with 2-Sided and Combined Printing............126 Duplex Copying Using the ADF....................... 127 Duplex Copying Manually Using the Exposure Glass................129 Copying an ID Card............................131 Specifying Scan Settings for Copying......................135...
Page 7 Specifying the Scan Destination Using [Resend] (When Using the Touch Panel Model)......169 Basic Procedures for Saving Scan Files on a USB Flash Memory Device..........170 Scanning from Smart Organizing Monitor....................175 Scanner Settings You Can Configure for Smart Organizing Monitor..........176 Basic Operation for TWAIN Scanning......................
Page 8 Specifying Scan Settings for Faxing......................215 Using the Fax Function from a Computer (LAN-Fax)..................217 Basic Operation for Sending Faxes from a Computer................217 Configuring Transmission Settings......................219 Configuring the LAN-Fax Address Book....................219 Editing a Fax Cover Sheet........................222 Receiving a Fax..............................223 Selecting Reception Mode........................
Page 9 Administrator Tools Settings (When Using the Four-line LCD Panel Model)..........310 Printing Lists/Reports (When Using the Four-line LCD Panel Model)............316 Printing the Configuration Page (When Using the Four-line LCD Panel Model)........316 Configuration Page........................... 316 Types of Lists/Reports (When Using the Four-line LCD Panel Model)..........317 Network Settings (When Using the Four-line LCD Panel Model)..............319 Network Wizard (When Using the Four-line LCD Panel Model)..............323 @Remote (When Using the Four-line LCD Panel Model)................324...
Page 10 SNMP Tab..............................350 SMTP Tab..............................351 POP3 Tab..............................352 Wireless Tab.............................. 352 Google Cloud Tab............................ 354 Airprint Tab..............................354 Certificate Tab............................355 Configuring the IPsec Settings........................358 IPsec Global Settings Tab.........................358 IPsec Policy List Tab........................... 358 Printing Lists/Reports............................. 362 Configuring the Administrator Settings......................363 Administrator Tab............................
Page 11 Disposal..............................385 Where to Inquire............................385 10. Troubleshooting Error and Status Messages on the Screen....................387 Panel Indicator............................... 401 Error and Status Messages Appear on Smart Organizing Monitor............402 Removing Paper Jams............................404 Removing Printing Jams..........................405 Removing Scanning Jams......................... 414 When You Cannot Print Test Page....................... 416 Paper Feed Problems.............................417 Print Quality Problems...........................
Page 12 Installing Smart Organizing Monitor......................444 Connecting the Machine to a Wired Network................... 445 Using a USB Cable........................... 445 Using an Ethernet Cable........................... 445 Connecting the Machine to a Wireless Network..................449 Using the Wi-Fi Setup Wizard......................... 449 Using the WPS Button..........................451 Using a PIN Code.............................
Page 13 Notes to users in the United States of America..................475 Notes to Canadian Users regarding Facsimile Unit................477 Remarques à l'attention des utilisateurs canadiens.................477 ENERGY STAR Program........................... 478 Saving Energy............................478 Trademarks..............................481 INDEX ................................485...
Page 14: How To Find Information About Operations And Troubleshooting
This manual explains how to set up the machine. It also explains how to remove the machine from the packaging and how to connect it to a computer. Operating Manual (Digital Format) Operating manuals can be viewed from Ricoh's website or from the provided CD-ROM. Viewing from a web browser Access the Internet from a web browser.
Page 15 Click the manual you want to refer to. The PDF file manual opens.
Page 16: How To Read This Manual
How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
Page 17: Disclaimer
The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine. (mainly Europe and Asia) If the label contains the following, your machine is a region A model: • CODE XXXX -27 •...
Page 18: Note To Administrator
Note to Administrator Password Certain configurations of this machine can be password-protected to prevent unauthorized modifications by others. We strongly recommend you to create your own password immediately. The following are the operations that can be password-protected: When Using the Touch Panel Model •...
Page 19: About Ip Address
About IP Address In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using.
Page 21: Guide To The Machine
1. Guide to the Machine This chapter describes preparations for using the machine and its operating instructions. Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior DYG226 Name...
Page 22 1. Guide to the Machine Name Description Input Tray for the ADF Place stacks of originals here. They will feed in automatically. This tray can hold up to 35 sheets of plain paper. Auto Document Feeder The ADF is integrated with the exposure glass cover. (Exposure Glass Cover) Open this cover to place originals on the exposure glass.
Page 23: Interior
Guide to Components Name Description Stop Fence Raise this fence to prevent paper from falling off. Exposure Glass Place originals here sheet by sheet. • If it is difficult to take printed paper out of the output tray, you can lift the control panel and make it easier to take the printed paper out.
Page 24: Control Panel (When Using The Touch Panel Model)
1. Guide to the Machine Name Description Envelope Levers Lower these levers when copying or printing on envelopes. Pull up these levers back when copying or printing on paper other than envelopes. Control Panel (When Using the Touch Panel Model) This description is for SP 330SFN/3710SF only.
Page 25 Guide to Components Name Description Number keys Use to enter the numbers for copies, fax numbers and data for the selected function. [Clear/Stop] key • While the machine is processing a job: press to cancel the current job. • While configuring the machine settings: press to cancel the current setting and return to standby mode.
Page 26: Control Panel (When Using The Four-Line Lcd Panel Model)
1. Guide to the Machine Control Panel (When Using the Four-line LCD Panel Model) This description is for SP 330SN only. • When you push the [Power] key, wait at least a second after the indicator has lit up or gone out.
Page 27 Guide to Components Name Description [Power] key Press to turn the main power on or off. This indicator lights up when the machine is turned on. To turn off the machine, press and hold down this key for at least three seconds.
Page 28: Installing Option
1. Guide to the Machine Installing Option This section explains how to install options. Attaching Paper Feed Unit • Touching the prongs of the power cable's plug with anything metallic constitutes a fire and electric shock hazard. • It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock.
Page 29: Installing The Wireless Lan Option
Installing Option Lift the machine using the inset grips on both sides of the machine. DYH051 There are three upright pins on the optional paper feed unit. Align the holes of the machine with the pins, and then lower the machine slowly. DYG316 Insert the power plug into the wall outlet, and then turn on the power.
Page 30 1. Guide to the Machine • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the interface units. • Do not subject the interface units to physical shocks. • Be sure to turn off the machine before installing the wireless LAN option. •...
Page 31 Installing Option • If the option was not installed properly, repeat the procedure from the beginning. If it cannot be installed correctly even after trying the installation a second time, contact your sales or service representative.
Page 32: How To Use The [Home] Screen (When Using The Touch Panel Model)
1. Guide to the Machine How to Use the [Home] Screen (When Using the Touch Panel Model) This description is for SP 330SFN/3710SF only. • The [Home] screen is set as the default screen when the machine is turned on. You can change this default setting under Function Priority.
Page 33 How to Use the [Home] Screen (When Using the Touch Panel Model) [Home] screen 1 DYG341 [Home] screen 2 DYG342 1. Supply Information icon Displays the remaining amount of toner. 2. [Scanner] Press to scan originals and save images as files. For details about how to use the scanner function, see page 139 "Scanning Originals".
Page 34 1. Guide to the Machine 4. Wireless LAN icon Press to display the [Network Settings] screen. This icon appears when the wireless LAN option is inserted into the USB port on the back of the machine and [Wireless (Wi-Fi) Enable] is set to [Enable]. When wireless LAN connection is enabled, the icon appears.
Page 35: Customizing The [Home] Screen (When Using The Touch Panel Model)
Customizing the [Home] Screen (When Using the Touch Panel Model) Customizing the [Home] Screen (When Using the Touch Panel Model) This description is for SP 330SFN/3710SF only. You can add shortcuts to favorite items in the [Home] screen. You can recall favorite items by pressing the shortcut icons.
Page 36: Changing The Order Of Icons On The [Home] Screen (When Using The Touch Panel Model)
1. Guide to the Machine Changing the Order of Icons on the [Home] Screen (When Using the Touch Panel Model) You can change the order of the favorite item icons on [Home] screen 2 and 3 to make them more accessible.
Page 37: Registering Frequently Used Functions (When Using The Touch Panel Model)
Registering Frequently Used Functions (When Using the Touch Panel Model) Registering Frequently Used Functions (When Using the Touch Panel Model) This description is for SP 330SFN/3710SF only. You can store frequently used job settings in the machine memory and recall them easily. Registering Functions in a Favorite Item (When Using the Touch Panel Model) You can register up to 12 favorite items for each function.
Page 38: Recalling A Favorite Item (When Using The Touch Panel Model)
1. Guide to the Machine Example of favorite items (when using the touch panel model) Copier Favorite item name Favorite item description Effect Eco copy Specify [Sim to Dup]. You can save paper and toner. Thumbnail copy Specify settings to combine You can copy up to four and print a multiple pages on pages onto one side of a...
Page 39: Deleting A Favorite Item (When Using The Touch Panel Model)
Registering Frequently Used Functions (When Using the Touch Panel Model) Press the [Home] key. DYG322 Press [ ] until the favorite item icon you want appears. Press the favorite item icon. • Using the favorite item causes the previous settings to be cleared. Deleting a Favorite Item (When Using the Touch Panel Model) Press the [Home] key.
Page 40: Displaying Frequently Used Modes Preferentially (When Using The Touch Panel Model)
1. Guide to the Machine Displaying Frequently Used Modes Preferentially (When Using the Touch Panel Model) This description is for SP 330SFN/3710SF only. Specify the mode to be displayed immediately after the operation switch is turned on, or when System Reset mode is turned on.
Page 41: Changing Operation Modes (When Using The Four-Line Lcd Panel Model)
Changing Operation Modes (When Using the Four-line LCD Panel Model) This description is for SP 330SN only. You can switch between copier and scanner modes by pressing the corresponding keys. Press the [Copy] or [Scanner] key to activate each mode. While in each mode, the corresponding key lights up.
Page 42: Multi-Access
1. Guide to the Machine Multi-access This machine can perform multiple jobs using different functions, such as copying and faxing, at the same time. Performing multiple functions simultaneously is called “Multi-access”. The following table shows the functions that can be performed simultaneously. When Using the Touch Panel Model Current job Types of jobs that can be executed simultaneously...
Page 43 Multi-access Current job Types of jobs that can be executed simultaneously • Fax memory reception Printing a Fax job in the machine's memory • Scanning • Receiving a LAN-Fax job from a computer Scanning • LAN-Fax transmission • Scanning • Fax immediate transmission Printing •...
Page 44: About Operation Tools
1. Guide to the Machine About Operation Tools This section explains the operation tools of this machine. Control Panel The control panel contains a screen and keys for controlling the machine. They allow you to configure the machine's various settings. For details about how to use the control panel, see page 235 "Configuring the Machine Using the Control Panel".
Page 45 About Operation Tools For details about how to use Smart Organizing Monitor, see page 368 "Using Smart Organizing Monitor".
Page 46: Assigning A Setting To The Shortcut Key (When Using The Four-Line Lcd Panel Model)
Assigning a Setting to the Shortcut Key (When Using the Four-line LCD Panel Model) This description is for SP 330SN only. You can access a frequently-used setting with a single keystroke by assigning the setting to the [Shortcut to Func.] key.
Page 47: Accessing The Function Assigned To The Shortcut Key (When Using The Four-Line Lcd Panel Model
Assigning a Setting to the Shortcut Key (When Using the Four-line LCD Panel Model) • For details about passwords, see page 363 "Configuring the Administrator Settings". Accessing the Function Assigned to the Shortcut Key (When Using the Four-line LCD Panel Model) Press the [Shortcut to Func.] key.
Page 48: Entering Characters (When Using The Touch Panel Model)
1. Guide to the Machine Entering Characters (When Using the Touch Panel Model) This description is for SP 330SFN/3710SF only. This section describes how to enter text on the screens of the functions such as copier or fax or on the Setting screen.
Page 49: Available Characters (When Using The Touch Panel Model)
Entering Characters (When Using the Touch Panel Model) You can switch the input method by pressing this key. Press to enter numbers, symbols, and some special characters. Available Characters (When Using the Touch Panel Model) You can enter the following characters: •...
Page 50 1. Guide to the Machine Deleting characters (when using the touch panel model) Press [ ] or [C] to delete characters.
Page 51: Entering Characters (When Using The Four-Line Lcd Panel Model)
Entering Characters (When Using the Four-line LCD Panel Model) Entering Characters (When Using the Four-line LCD Panel Model) This description is for SP 330SN only. To enter characters, use keys as follows: To enter a digit Press a number key.
Page 52: Using Application For Smart Devices
1. Guide to the Machine Using Application for Smart Devices You can use the machine to print photographs and documents that are stored in your smart device. Access the App Store or Google Play with your smart device, search for and download the application corresponding to the machine from the site.
Page 53 Using Application for Smart Devices Press the [ ] or [ ] key to select [Print List/Report], and then press the [OK] key. Press the [ ] or [ ] key to select [Maintenance Page], and then press the [OK] key. When a message appears, press the [OK] key.
Page 54: Connecting A Smart Device To The Machine Using Nfc
1. Guide to the Machine Connecting a Smart Device to the Machine Using NFC This section describes how to connect your smart device to the machine using NFC. Writing the Machine's Information to NFC with a Smart Device When Using the Touch Panel Model Configure the network connection of the machine.
Page 55: Using The Application On A Smart Device By Using Nfc
Connecting a Smart Device to the Machine Using NFC Press the [User Tools] key. DYG327 Press the [ ] or [ ] key to select [Print List/Report], and then press the [OK] key. Press the [ ] or [ ] key to select [Maintenance Page], and then press the [OK] key. When a message appears, press the [OK] key.
Page 56 1. Guide to the Machine...
Page 57: Paper Specifications And Adding Paper
2. Paper Specifications and Adding Paper This chapter describes how to load paper and originals and about their specifications. Workflow for Loading Paper and Configuring Paper Sizes and Types This section explains how to load paper and operations required after paper is loaded. After following the procedures below, you can copy or print on the paper that is loaded in the machine.
Page 58: Loading Paper
2. Paper Specifications and Adding Paper Loading Paper This section explains how to load paper into the paper tray and the bypass tray. • When loading paper, take care not to trap or injure your fingers. For information about supported paper, precautions for storing paper and print areas, see page 74 "Supported Paper".
Page 59 Loading Paper Pull out the paper tray carefully with both hands. DYH068 Place the tray on a flat surface. Pinch the clip on the side fence and the end fence, and slide them to the maximum extent. DYH070 Fan the paper before loading it. DAC344 Load the paper in the tray with the print side faced down.
Page 60 2. Paper Specifications and Adding Paper DYH071 Slide the fences inward until they are flush against the sides of the paper. DYH072 Check there are no gaps between the paper and the fences; both side and end fences. DYG349 Carefully push the paper tray straight into the machine. To avoid paper jams, make sure the tray is securely inserted.
Page 61 Loading Paper DYH073 • The remaining paper indicator on the left front side of the paper tray shows approximately how much paper is remaining. Extending Tray 1 to load paper This section explains how to load paper longer than A4 (297 mm) into the machine. Pull out tray 1 carefully with both hands.
Page 62: Loading Paper Into Bypass Tray
2. Paper Specifications and Adding Paper After extension, check that the arrows on the extender and tray are aligned. DYG242 Follow Steps 2 to 6 in page 56 "Loading Paper into Tray1 and 2". • To reinsert the extender, you might have to push it with moderate force. Loading Paper into Bypass Tray •...
Page 63: Loading Envelopes
Loading Paper Slide the side fences outward, then load paper with the print side up, and push in until it stops against the machine. DYG247 Adjust the paper fences to the paper size. DYG249 Loading Envelopes • Before printing on envelopes, make sure to lower the levers on the machine rear, inside the rear cover, to avoid envelopes coming out creased.
Page 64 2. Paper Specifications and Adding Paper • In a hot and humid environment, the envelope might be output creased or improper printing quality. Open the bypass tray. DYG243 Slide the side fences outward, then load envelopes with the print side up, and push in until it stops against the machine.
Page 65 Loading Paper Lower the levers for printing envelopes on both sides to the position indicated with an envelope mark. DYG253 Make sure to pull up the levers back to their original positions after printing. Close the rear cover. • Be sure to load envelopes so that their flaps are on the left. If you do not, the envelopes will become creased.
Page 66: Specifying Paper Type And Paper Size Using The Control Panel
2. Paper Specifications and Adding Paper Specifying Paper Type and Paper Size Using the Control Panel This section describes how to specify the paper size and paper type using the control panel. • Paper type and size can also be specified using the printer driver. For details, see the printer driver Help.
Page 67 Specifying Paper Type and Paper Size Using the Control Panel When Using the Touch Panel Model Press the [Home] key. DYG322 Press the [Setting] icon on the [Home] screen. Press [Paper Settings]. Select the tray for which you want to specify the paper type. Select the desired paper type.
Page 68: Specifying The Standard Paper Size
2. Paper Specifications and Adding Paper Specifying the Standard Paper Size This section describes how to specify the standard paper size. When Using the Touch Panel Model Press the [Home] key. DYG322 Press the [Setting] icon on the [Home] screen. Press [Paper Settings].
Page 69: Specifying A Custom Paper Size
Specifying Paper Type and Paper Size Using the Control Panel Press the [User Tools] key to return to the initial screen. • You can press the [Back] key to exit to the previous level of the menu tree. Specifying a Custom Paper Size This section describes how to specify a custom paper size.
Page 70 2. Paper Specifications and Adding Paper Confirm the size you entered is displayed, and then press [OK]. Press the [Home] key. When Using the Four-line LCD Panel Model Press the [User Tools] key. DYG327 Press the [ ] or [ ] key to select [Tray Paper Settings], and then press the [OK] key. Press the [ ] or [ ] key to select the paper size setting for the desired tray, and then press the [OK] key.
Page 71: Specifying Paper Type And Paper Size Using Smart Organizing Monitor
Specifying Paper Type and Paper Size Using Smart Organizing Monitor Specifying Paper Type and Paper Size Using Smart Organizing Monitor • For details about acquiring Smart Organizing Monitor, see Setup Guide. The procedure in this section is an example based on Windows 10. The actual procedure may vary depending on the operating system you are using.
Page 72: Specifying A Custom Paper Size
2. Paper Specifications and Adding Paper Specifying a Custom Paper Size On the [Start] menu, open the pull-down list next to [SP 330_3710_Series Software Utilities]. Click [Smart Organizing Monitor for SP 330_3710_Series]. If the machine you are using is not selected, click [Connect Printer], and then do one of the following: •...
Page 73: Specifying Paper Type And Paper Size Using Web Image Monitor
Specifying Paper Type and Paper Size Using Web Image Monitor Specifying Paper Type and Paper Size Using Web Image Monitor This section describes how to specify paper sizes and types using Web Image Monitor. Start the web browser and access the machine by entering its IP address. The top page of Web Image Monitor appears.
Page 74: Specifying Paper Type And Paper Size Using The Printer Driver
2. Paper Specifications and Adding Paper Specifying Paper Type and Paper Size Using the Printer Driver • Make sure that the paper type and size specified with the printer driver matches the type and size of the paper loaded in the tray. Since this machine does not detect paper sizes automatically, the type or size of the paper may be mismatched and the print job may not print correctly.
Page 75: When Using Os X
Specifying Paper Type and Paper Size Using the Printer Driver Select the [Print On] check box and select the size of the paper that is loaded in the paper tray. Clear the [Fit to Print Size] check box as necessary. Click [OK].
Page 76: Supported Paper
2. Paper Specifications and Adding Paper Supported Paper • After loading paper in the tray, specify the paper type and size using the control panel or using Smart Organizing Monitor and the printer driver. This machine does not detect the paper size automatically.
Page 77 Supported Paper Type Size Weight Capacity Plain Paper Custom size: 52 to 162 g/m Recycled Paper 100 to 216 mm in width, (14 to 43 lb.) (80 g/m , 20 lb.) Thick Paper 1 148 to 356 mm in length Thick Paper 2 (3.94 to 8.50 inches in width, Thin Paper...
Page 78 2. Paper Specifications and Adding Paper Bypass tray Type Size Weight Capacity Plain Paper 52 to 162 g/m Recycled Paper B5 JIS (14 to 43 lb.) (80 g/m , 20 lb.) Thick Paper 1 A5 LEF (210 × 148 mm) Thick Paper 2 A5 SEF Thin Paper...
Page 79: Specifications Of Paper Types
Supported Paper Type Size Weight Capacity Plain Paper Custom size: 52 to 162 g/m Recycled Paper 90 to 216 mm in width, (14 to 43 lb.) (80 g/m , 20 lb.) Thick Paper 1 140 to 356 mm in length Thick Paper 2 (3.54 to 8.50 inches in width, Thin Paper...
Page 80 2. Paper Specifications and Adding Paper Item Description Duplex supported size × 14 × 11 × 13 × 13 × 13 8.11 × 13.3 Thick Paper 1 Item Description Paper thickness 100 to 130 g/m (27 to 35 lb.) Supported paper tray Can be used with any of the paper trays.
Page 81 Supported Paper Thin Paper Item Description Paper thickness 52 to 64 g/m (14 to 16 lb.) Supported paper tray Can be used with any of the paper trays. Duplex supported size × 14 × 11 × 13 × 13 × 13 8.11 ×...
Page 82 2. Paper Specifications and Adding Paper Color Paper Item Description Paper thickness 75 to 90 g/m (20 to 24 lb.) Supported paper tray Can be used with any of the paper trays. Duplex supported size × 14 × 11 × 13 ×...
Page 83 Supported Paper Prepunched Paper Item Description Paper thickness 75 to 90 g/m (20 to 24 lb.) Supported paper tray Can be used with any of the paper trays. Duplex supported size × 14 × 11 × 13 × 13 × 13 8.11 ×...
Page 84 2. Paper Specifications and Adding Paper Bond Paper Item Description Paper thickness 100 to 160 g/m (27 to 43 lb.) Supported paper tray Tray 1 and bypass tray Duplex supported size None Notes If the paper thickness is outside the specified range, select [Thin Paper], [Plain Paper], [Thick Paper 1], or [Thick Paper 2].
Page 85 Supported Paper Envelope Item Description Supported paper tray Bypass tray Duplex supported size None Notes • Avoid using self-adhesive envelopes. They may cause machine malfunctions. • Paper can be loaded only up to the lower of the two paper limit marks of the tray. •...
Page 86: Non-Recommended Paper Types
2. Paper Specifications and Adding Paper • When fanning envelopes, make sure they are not stuck together. If they are stuck together, separate them. • When fanning envelopes, make sure the envelope flaps are not stuck. If they are stuck, separate them.
Page 87: Paper Storage
Supported Paper • Paper that is dry enough to emit static electricity • Paper that has already been printed onto, except a preprinted letterhead paper. Malfunctions are especially likely when using paper printed on by other than a laser printer (e.g.monochrome and color copiers, ink-jet printers, etc.) •...
Page 88 2. Paper Specifications and Adding Paper From the printer driver CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) Envelope CMC044 1. Print area 2. Feed direction 3. Approximately 4.2 mm (0.2 inches) 4.
Page 89 Supported Paper Copier function CHZ904 1. Print area 2. Feed direction 3. Leading edge: Approx. 4 mm (0.2 inches), Trailing edge: Approx. 3 mm (0.2 inches) 4. Approx. 2.8 mm (0.1 inches) Fax function CHZ904 1. Print area 2. Feed direction 3.
Page 90 2. Paper Specifications and Adding Paper • Borderless printing is not supported. • The print area may vary depending on the paper size, printer language and printer driver settings. • For better envelope printing, we recommend you set the right, left, top, and bottom print margins to at least 15 mm (0.6 inches) each.
Page 91: Placing Originals
Placing Originals Placing Originals This section describes the types of originals you can set and how to place them. Placing Originals on the Exposure Glass This section describes the procedure for placing originals on the exposure glass. • Do not place originals before any correction fluid and toner has completely dried. Doing so may make marks on the exposure glass that will appear on copies.
Page 92: About Originals
2. Paper Specifications and Adding Paper • To prevent multiple sheets from being fed at once, fan the pages of your original before placing them in the ADF. • Place the original squarely. Open the cover of the input tray for the ADF and adjust the guides according to the size of the original.
Page 93 Placing Originals • Paper size: 140 to 216 mm (5 to 8 inches) in width, 140 to 356 mm (5 to 14 inches) in length • Paper weight: 52 to 105 g/m (13.8 to 28.0 lb.) • Only 1 sheet of an original can be placed on the exposure glass at a time. •...
Page 94 2. Paper Specifications and Adding Paper CES107 Margins when using exposure glass In copier mode In scanner mode In fax mode 4 mm (0.2 inches) 0 mm (0 inches) 0 mm (0 inches) Right 3 mm (0.1 inches) 0 mm (0 inches) 0 mm (0 inches) Left 3 mm (0.1 inches)
Page 95: Printing Documents
3. Printing Documents This chapter describes how to configure settings on the printer driver and print documents. What You Can Do with the Printer Function Duplex printing You can print on both sides of a sheet of paper. For details, see the printer driver Help. DSG261 Combined printing You can combine multiple pages and print them on a single sheet of paper.
Page 96: Configuring Option Settings For The Printer
3. Printing Documents Configuring Option Settings for the Printer When bidirectional communication works correctly, your computer obtains information about option, paper size and paper feed direction settings from the machine automatically. Bidirectional communication also allows you to monitor machine status. Conditions for Bidirectional Communication To support bidirectional communication, the following conditions must be met: When connected with the network...
Page 97 Configuring Option Settings for the Printer Click [Paper Size Settings] tab. In [Input Tray:] select which trays to use, and then, in [Paper Size:] select the size of the paper that you want to load in each tray. Click [Update] to apply the setting for each tray. Click [Apply].
Page 98: Displaying The Printing Preferences Dialog Box
3. Printing Documents Displaying the Printing Preferences Dialog Box To change the default settings of the printer driver, configure settings in the [Printing preferences] dialog box. To change the default settings of all applications, open the [Printing preferences] dialog box from the OS.
Page 99 Displaying the Printing Preferences Dialog Box In the [Select Printer] list, select the printer you want to use. Click [Preferences]. • Procedures for opening the [Printing preferences] dialog box vary depending on the application. For details, see the printer driver Help or the manuals provided with the application. Displaying the Printing preferences Dialog Box in an Application When Using OS X The following procedure is explained using OS X 10.11 as an example.
Page 100: Basic Operation Of Printing
3. Printing Documents Basic Operation of Printing • Duplex printing is selected as the default setting. The following procedure explains how to perform basic printing. The procedure in this section is an example based on Windows 10 and PCL 6 driver. The actual procedure may vary depending on the operating system you are using.
Page 101: If A Paper Mismatch Occurs
Basic Operation of Printing • In the following setting menu, you can specify which paper tray is selected first when the trays are automatically selected while you are printing. For details about [Paper Tray Priority], see page 266 "Paper Settings (When Using the Touch Panel Model)" or page 304 "Tray Paper Settings (When Using the Four-line LCD Panel Model)".
Page 102: Canceling A Print Job
3. Printing Documents Continuing printing using mismatched paper If the paper is too small for the print job, the printed image will be cropped. When using the touch panel model While the error message is displayed, press [Form Feed]. When using the four-line LCD panel model While the error message is displayed, press the [OK] key.
Page 103 Basic Operation of Printing • If you cancel a print job that has already been processed, printing may continue for a few pages before being canceled. • It may take a while to cancel a large print job. Canceling a print job while printing When using the touch panel model Press the [Clear/Stop] key.
Page 104: Printing Confidential Documents
3. Printing Documents Printing Confidential Documents By the Locked Print function, you can password-protect print jobs. This means that your job is printed only after you enter the password using the machine's control panel. This function prevents unauthorized users from seeing sensitive documents at the machine. •...
Page 105: Printing A Locked Print File
Printing Confidential Documents Within this time, you can print or delete the new Locked Print file. You can also print or delete an existing Locked Print file so that the new Locked Print file can be stored in the machine. Printing a Locked Print file When using the touch panel model When there is a Locked Print file stored in the machine, "Locked Print Job"...
Page 106 3. Printing Documents Press the [Locked Print] tab. You can also display the Locked Print file list by pressing [Check] on the [Status] tab. Select the file you want to print. Identify the Locked Print file by checking its time stamp and user ID. Press [Print Jobs].
Page 107: Deleting A Locked Print File
Printing Confidential Documents Deleting a Locked Print file When using the touch panel model When there is a Locked Print file stored in the machine, "Locked Print Job" appears on the machine's control panel display when the machine is in the copier, fax, scanner, or ID card copy mode.
Page 108 3. Printing Documents Select the file you want to delete. Identify the Locked Print file by checking its time stamp and user ID. Press [Delete Jobs]. The Locked Print file is deleted. When using the four-line LCD panel model When there is a Locked Print file stored in the machine, "Locked Print Job" and "Press User Tools key."...
Page 109: Printing With Mopria
Printing with Mopria Printing with Mopria This machine supports Mopria. For more information about Mopria, please visit: http://mopria.org/how-to-print.
Page 110: Using Various Print Functions
3. Printing Documents Using Various Print Functions This section briefly describes various print functions that you can configure with the printer driver to make printouts appropriate for your purposes. Print Quality Functions Print quality and color tone can be adjusted to suit the print data. Some of the print quality settings you can configure are described below.
Page 111: Print Output Functions
Using Various Print Functions Print Output Functions You can specify the form of print outputs according to your purposes. This section briefly describes some of the settings that you can specify. Printing multiple sets of a document You can print multiple sets of the same document. Collating the output in document batches You can print complete sets of a multiple-page document one set at a time (P1, P2, P1, P2 ...).
Page 112 3. Printing Documents Printing on custom size paper You can print using non-standard size paper by specifying the size of the paper as custom size. To specify the custom paper size, select [Custom Paper Size] from the [Document Size:] list, and then click the [Custom Paper Size...] button in the lower part of the dialog box to configure the paper size.
Page 113: Copying Originals
4. Copying Originals This chapter describes the basic and advanced procedures for making copies and how to specify settings. What You Can Do with the Copier Function Duplex copying You can copy two pages onto both sides of a single sheet of paper. For details about the settings, see page 121 "Copying Single-Sided Originals with 2-Sided and Combined Printing"...
Page 114: Copier Mode Screen
4. Copying Originals Copier Mode Screen This section provides information about the screen when the machine is in copier mode. When using the touch panel model DYG382 1. Current status or messages Displays the current status or messages. 2. Paper tray status indicators Displays paper tray settings.
Page 115 Copier Mode Screen When using the four-line LCD panel model DYG383 1. Current status or messages Displays the current status or messages. 2. Current settings Displays the current tray, reproduction ratio, and scan settings. 3. Selection key items Displays the functions you can use by pressing the corresponding selection keys. 4.
Page 116: Basic Operation Of Copying
4. Copying Originals Basic Operation of Copying • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. • Duplex copying is selected as the default setting. When using the touch panel model Press the [Home] key.
Page 117 Basic Operation of Copying When using the four-line LCD panel model Press the [Copy] key. DYG331 Place the original on the exposure glass or in the ADF. To place the original, see page 89 "Placing Originals". If necessary, configure advanced photocopy settings.
Page 118: Canceling A Copy
4. Copying Originals Model)". For [Paper Tray Priority], see page 266 "Paper Settings (When Using the Touch Panel Model)" or page 304 "Tray Paper Settings (When Using the Four-line LCD Panel Model)". • When making multiple copies of a multi-page document, you can select whether copies are output in collated sets, or in page batches in the [Sort] setting under copy settings.
Page 119 Basic Operation of Copying Press the [Clear/Stop] key. DYG330 When the [Cancel Jobs] screen appears, proceed to Step 4. Press [Copy Jobs]. While printing (when using the four-line LCD panel model) If copying is canceled during printing, the photocopy process is canceled after the current page has been printed out.
Page 120: Making Enlarged Or Reduced Copies
4. Copying Originals Making Enlarged or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio CES103 • (mainly Europe and Asia) 50%, 71%, 82%, 93%, 122%, 141%, 200%, 400% •...
Page 121: Specifying Reduce/Enlarge
Making Enlarged or Reduced Copies Specifying Reduce/Enlarge When using the touch panel model Press the [Home] key. DYG322 Press the [Copier] icon on the [Home] screen. Press [Reduce/Enlarge]. Select a ratio from the list or enter the ratio you require. Also, you can specify the ratio by pressing [+] or [-] in increments of 1%.
Page 122 4. Copying Originals Press [Reduce], [Enlarge], or [Zoom]. For [Reduce] or [Enlarge], press the [ ], [ ], [ ], or [ ] key to select the desired ratio. For [Zoom], specify the desired ratio using the number keys. Press the [OK] key. •...
Page 123: Copying Single-Sided Originals With 2-Sided And Combined Printing
Copying Single-Sided Originals with 2-Sided and Combined Printing Copying Single-Sided Originals with 2-Sided and Combined Printing This section explains how to combine and print a multiple pages (two or four pages) on one side or both sides of paper. • This function is only available when the original is set in the ADF, not when it is set on the exposure glass.
Page 124 4. Copying Originals 4 on 1 Original Copy Left to Right Top to Bottom Left to Right Top to Bottom CMF251 Combined copy on both sides In this mode, a multiple-page original is combined and printed on both sides of paper. 2 on 1 Original Copy...
Page 125 Copying Single-Sided Originals with 2-Sided and Combined Printing 4 on 1 Original Copy Left to Right, Top to Top Left to Right, Top to Bottom Top to Bottom, Top to Top Top to Bottom, Top to Bottom CMF255 Original Copy Left to Right, Top to Top Left to Right, Top to Bottom Top to Bottom, Top to Top...
Page 126: Specifying Combined And 2-Sided Copies
4. Copying Originals Original Copy Top to Top Top to Bottom Top to Top Top to Bottom DYG420 Specifying Combined and 2-sided Copies When using the touch panel model Press the [Home] key. DYG322 Press the [Copier] icon on the [Home] screen. Press [Other Settings].
Page 127 Copying Single-Sided Originals with 2-Sided and Combined Printing When using the four-line LCD panel model Press the [Duplex] key. DYG321 Press the [ ] or [ ] key to select the desired copy mode, and then press the [OK] key. Press the [ ] or [ ] key to select paper orientation and page order, and then press the [OK] key.
Page 128: Copying 2-Sided Originals With 2-Sided And Combined Printing
4. Copying Originals Copying 2-Sided Originals with 2-Sided and Combined Printing This section explains how to make 2-sided copies of 2-sided originals, or copy two original pages to one sheet, or copy four original pages to one sheet with two pages per side. DAC602 DAC603 DAC603...
Page 129: Duplex Copying Using The Adf
Copying 2-Sided Originals with 2-Sided and Combined Printing Copies both sides of one 2-sided original to one side of a sheet, and both sides of another 2- sided original to the other side of the sheet. • 4 on 1 Copies four 2-sided originals to one sheet with four pages per side.
Page 130 4. Copying Originals DYH224 Press the [Start] key. DYG336 • After you place the originals, press the [Start] key within the time specified in [System Reset Timer]. Otherwise, the job is canceled. For details, see page 271 "Administrator Tools Settings (When Using the Touch Panel Model)".
Page 131: Duplex Copying Manually Using The Exposure Glass
Copying 2-Sided Originals with 2-Sided and Combined Printing Duplex Copying Manually Using the Exposure Glass When using the touch panel model Press the [Home] key. DYG322 Press the [Copier] icon on the [Home] screen. Press [Other Settings]. Press [Manual Duplex Scan]. Press [OK].
Page 132 4. Copying Originals When using the four-line LCD panel model Press the [Duplex] key. DYG321 Press the [ ] key or [ ] key to select [Manual 2 Sided Scan Mode], and then press the [OK] key. Place the original on the exposure glass front side down and with the top to the rear of the machine.
Page 133: Copying An Id Card
Copying an ID Card Copying an ID Card This section describes how to copy the front and back sides of an ID card or other small documents onto one side of a sheet of paper. • You cannot use the duplex function with the ID card copy function. •...
Page 134 4. Copying Originals When using the touch panel model Press the [Home] key. DYG322 Press the [Card] icon on the [Home] screen. To make multiple copies, enter the number of copies using the number keys. Place the original with the front side faced down in the upper-left corner of the exposure glass.
Page 135 Copying an ID Card Place the original on the exposure glass with the back side faced down and with the top to the rear of the machine, and then press [Start]. When using the four-line LCD panel model Press the [Shortcut to Func.] key. DYG403 To make the [Shortcut to Func.] key enable ID card copy mode for the current job, [Shortcut to Function] under [Admin.
Page 136 4. Copying Originals • Depending on the thickness of the card, shadows may appear around the edges of the copy of the card. • For the ID card copy function, you can set the machine to print a line in the middle of the printed paper.
Page 137: Specifying Scan Settings For Copying
Specifying Scan Settings for Copying Specifying Scan Settings for Copying This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are five image density levels. The higher the density level, the darker the printout. When using the touch panel model Press the [Home] key.
Page 138: Selecting The Document Type According To Original
4. Copying Originals • You can change the machine's default [Density] setting to always make copies with a specific density level. For details, see page 239 "Copier Features Settings (When Using the Touch Panel Model)" or page 287 "Copier Features Settings (When Using the Four-line LCD Panel Model)". •...
Page 139 Specifying Scan Settings for Copying When using the touch panel model Press the [Home] key. DYG322 Press the [Copier] icon on the [Home] screen. Press [Text/Photo]. Select the desired document type, and then press [OK]. When using the four-line LCD panel model Press the [Image Quality] key.
Page 140 4. Copying Originals "Administrator Tools Settings (When Using the Touch Panel Model)" or page 310 "Administrator Tools Settings (When Using the Four-line LCD Panel Model)". • When the [Clear/Stop] key is pressed while the initial screen is displayed. • When the machine's mode is changed. •...
Page 141: Scanning Originals
5. Scanning Originals This chapter describes how to specify settings and use the scanner function. What You Can Do with the Scanner Function Send Scanned Documents to a Folder on a Client Computer For details, see "Basic Operation of Scan to Folder". Documents Specify a destination Files are sent directly...
Page 142: Scanner Mode Screen
5. Scanning Originals Scanner Mode Screen This section provides information about the screen in scanner mode. When using the touch panel model DUE313 1. Current status or messages Displays the current status or messages. 2. Email / Folder / FTP / USB Press these tabs to switch between the [Email] screen, [Scan to Folder] screen, [Scan to FTP] screen, and [Scan to USB] screen.
Page 143 Scanner Mode Screen 8. E-mail icon Indicates that the [Email] screen is displayed. When using the four-line LCD panel model Ready Specify Address 30 0 x 3 00d pi S c n S iz e De s t . DYG396 1.
Page 144: Registering Scan Destinations
5. Scanning Originals Registering Scan Destinations This section describes how to register scan destinations in the Address Book. To send scanned files to an e-mail address (Scan to E-mail), FTP server (Scan to FTP), or a shared folder on a network computer (Scan to Folder), you must first register the destination in the Address Book using Web Image Monitor.
Page 145 Registering Scan Destinations Scan to E-mail Settings Item Setting Description Select when setting the destination as a Quick Dial Quick Dial Number Optional entry. Name of the destination. The name specified here will Name Required be shown on the screen when selecting a scan destination.
Page 146 5. Scanning Originals Item Setting Description File format of the scanned file when scanning in black File Format (Black & White) Optional and white. PDF or TIFF can be selected. Both formats support multiple pages in a document. Select the sides of the original (1 side or 2-sides) to scan according to the page and binding orientation.
Page 147 Registering Scan Destinations Item Setting Description Name of the destination. The name specified here will Name Required be shown on the screen when selecting a scan destination. Can contain up to 16 characters. Name or IP address of the FTP server. Can contain up Hostname or IP Address Required to 64 characters.
Page 148 5. Scanning Originals Item Setting Description A connection test is performed to check whether the Connection Test specified FTP server exists. Scan to Folder Settings Item Setting Description Select when setting the destination as a Quick Dial Quick Dial Number Optional entry.
Page 149 Registering Scan Destinations Item Setting Description Directory within the shared folder for storing scanned Directory Optional files. Can contain up to 64 characters. E-mail address to which a notification is sent after Notification E-mail Address Optional transmission. Can contain up to 64 characters. File format of the scanned file when scanning in color.
Page 150: Modifying Scan Destinations
5. Scanning Originals • On a network that uses a DNS server, specify a computer name in [Service Name] and the name of the domain to which the computer belongs in [Domain]. In this case, also configure the DNS related settings using Web Image Monitor. •...
Page 151 Registering Scan Destinations Click [Apply]. Close the web browser. • If you are using the touch panel model, the machine will notify you if the destination you want to delete is set as a forwarding destination of received faxes. If you delete the destination anyway, reconfigure the fax forwarding setting.
Page 152: Basic Operation Of Scan To Folder
5. Scanning Originals Basic Operation of Scan to Folder This section explains the preparations and procedures to send scanned documents to a folder on a client computer. After following the procedures below, you can send scanned documents from the machine to a shared folder on a client computer.
Page 153: Confirming The User Name And Computer Name
Basic Operation of Scan to Folder • After registering scan destinations to the Address Book, discard the completed check sheet to prevent leakage of personal information. Check Sheet Check Item (Entry Example) Entry Column Computer name (ex. YamadaPC) Active settings of DHCP server ([Yes] or [No]) Computer's IP address (ex.
Page 154 5. Scanning Originals Enter the command "ipconfig /all", and then press the [Enter] key. Confirm the name of the computer, the active settings of the DHCP server, and the IPv4 address, and then write them in [1] on the check sheet. The computer's name is displayed under [Host Name].
Page 155: Creating A Shared Folder On A Computer
Basic Operation of Scan to Folder • Depending on the operating system or security settings, you might be able to specify a user name that does not have a password assigned. However, we recommend that you select a user name that has a password.
Page 156 5. Scanning Originals In the [Group or user names:] list, select a group or user (the name you wrote in [2] on the check sheet), and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Change] check box. Configure the access permissions for each group and user.
Page 157: Specifying Access Privileges For The Created Shared Folder
Basic Operation of Scan to Folder Specifying Access Privileges for the Created Shared Folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: Right-click the folder created in Step 3, and then click [Properties].
Page 158: Send Scanned Files To A Shared Folder
5. Scanning Originals Preparations for Scan to Folder are complete. For details about sending scanned files to the destination you registered to the Address Book, see page 156 " Send Scanned Files to a Shared Folder". • If the machine fails to transfer the file, confirm the following items. •...
Page 159 Basic Operation of Scan to Folder Press the [Home] key. DYG322 Press the [Scanner] icon on the [Home] screen. Press the [Folder] tab. Press [Address Book]. Select the desired destination by pressing the small square. A check mark appears in the small square. Press the small square again to cancel the selection.
Page 160 5. Scanning Originals If you have more originals to scan, place the next original on the exposure glass, and then press [Yes]. Repeat this step until all originals are scanned. When all originals have been scanned, press [No] to start sending the scanned file. When using the four-line LCD panel model Place the original on the exposure glass or in the ADF.
Page 161 Basic Operation of Scan to Folder Press the [Start] key. DYG334 Depending on the machine's settings, you may see the following screen on the display when scanning from the exposure glass. If you see this screen, proceed to the next step. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes].
Page 162: Basic Operation Of Scan To E-Mail
5. Scanning Originals Basic Operation of Scan to E-mail This section explains the preparations and procedures to send scanned documents as a file attached to an e-mail. After following the procedures below, you can send scanned documents to the specified e-mail address. Configure SMTP server and DNS settings.
Page 163: Registering Destination E-Mail Addresses To The Address Book
Basic Operation of Scan to E-mail Registering Destination E-mail Addresses to the Address Book Configure the destination information using Web Image Monitor. Start the web browser and access the machine by entering its IP address. Click [Quick Dial Destination] or [Scan Destination]. From the [Destination Type] list, select [E-mail Address].
Page 164 5. Scanning Originals When using the touch panel model Place the original on the exposure glass or in the ADF. To place the original, see page 89 "Placing Originals". Press the [Home] key. DYG322 Press the [Scanner] icon on the [Home] screen. Press the [Email] tab.
Page 165 Basic Operation of Scan to E-mail If you see this screen, proceed to the next step. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes]. Repeat this step until all originals are scanned. When all originals have been scanned, press [No] to start sending the scanned file.
Page 166 5. Scanning Originals Press the [Start] key. DYG334 Depending on the machine's settings, you may see the following screen on the display when scanning from the exposure glass. If you see this screen, proceed to the next step. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes].
Page 167: Basic Operation Of Scan To Ftp
Basic Operation of Scan to FTP Basic Operation of Scan to FTP This section explains the preparations and instructions to send scanned documents to an FTP server. After following the procedures below, you can send scanned documents to an FTP server. Configure FTP server settings.
Page 168 5. Scanning Originals • Register the scan destination in the Address Book using Web Image Monitor. For details, see page 142 "Registering Scan Destinations". • With the four-line LCD panel model, when a USB flash memory device is inserted into the machine, scanned documents will be stored in the USB flash memory device.
Page 169 Basic Operation of Scan to FTP Depending on the machine's settings, you may see the following screen on the display when scanning from the exposure glass. If you see this screen, proceed to the next step. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes].
Page 170 5. Scanning Originals you can change the scan settings using the control panel. For scan settings, see page 292 "Scanner Features Settings (When Using the Four-line LCD Panel Model)". Press the [Start] key. DYG334 Depending on the machine's settings, you may see the following screen on the display when scanning from the exposure glass.
Page 171: Specifying The Scan Destination Using [Resend] (When Using The Touch Panel Model)
Specifying the Scan Destination Using [Resend] (When Using the Touch Panel Model) Specifying the Scan Destination Using [Resend] (When Using the Touch Panel Model) This section describes how to specify a destination using [Resend]. This function is available for SP 330SFN/3710SF only. Using [Resend] Press [Resend] to select the last used destination.
Page 172: Basic Procedures For Saving Scan Files On A Usb Flash Memory Device
5. Scanning Originals Basic Procedures for Saving Scan Files on a USB Flash Memory Device This section explains basic operations of Scan to USB. Files are saved to the USB flash memory device inserted into the machine. • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass.
Page 173 Basic Procedures for Saving Scan Files on a USB Flash Memory Device Press the [USB] tab. Place the original on the exposure glass or in the ADF. To place the original, see page 89 "Placing Originals". Specify the scanning settings as necessary. For details of specifying the scanning settings, see page 187 "Specifying Scan Settings for Scanning".
Page 174 5. Scanning Originals If you see this screen, proceed to the next step. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes]. Repeat this step until all originals are scanned. When all originals have been scanned, press [No] to start sending the scanned file.
Page 175 Basic Procedures for Saving Scan Files on a USB Flash Memory Device Press the [Start] key. DYG334 Select the file format by pressing the corresponding selection key. If the [Limitless Scan] setting under [Scan Settings] is enabled, you may see the following screen on the display when scanning from the exposure glass.
Page 176 5. Scanning Originals • If the [Single/ Multi Page] or [File Type] setting under scanner settings is set to [Multi-page], you can scan multiple pages to create a single PDF or TIFF file containing all pages. However, if the file format is JPEG, a single-page file will be created for every page scanned.
Page 177: Scanning From Smart Organizing Monitor
Scanning from Smart Organizing Monitor Scanning from Smart Organizing Monitor The procedure in this section is an example based on Windows 10. The actual procedure may vary depending on the operating system you are using. Place originals. On the [Start] menu, click [SP 330_3710_Series Software Utilities]. Click [Smart Organizing Monitor for SP 330_3710_Series].
Page 178: Scanner Settings You Can Configure For Smart Organizing Monitor
5. Scanning Originals Click [Scan]. After all originals are scanned, click [Exit]. Scanner Settings You Can Configure for Smart Organizing Monitor The following explains the setting options you can configure when Smart Organizing Monitor is used for scanning. [General] tab DYG388 1.
Page 179 Scanning from Smart Organizing Monitor [Custom...] • When using the ADF: [ADF-Faster] [ADF-Better] [ADF-Gray] [Custom...] 3. Scn. Mode: Select from full color, grayscale, or black-and-white. 4. Resolution: Select a resolution from the list. Note that increasing the resolution also increases the file size and scanning time.
Page 180 5. Scanning Originals 1. Scan To: Specify the directory to save the file. 2. File Name Prefix: Specify the file name prefix. Year, month, date, and time are consecutively shown after the prefix. For example, if [File Name Prefix] is "Scan" and the original is scanned at 10 o'clock on January 1, 2018, the file name will be "Scan_20180101_100000".
Page 181: Basic Operation For Twain Scanning
Basic Operation for TWAIN Scanning Basic Operation for TWAIN Scanning This section describes the basic TWAIN scanning operation. TWAIN scanning is possible if a TWAIN-compatible application is running on your computer. DYG390 Your Computer (TWAIN driver already installed) Instruct the machine to start scanning the original that is set on the machine. This Machine The original that is set on the machine is scanned, and its data is sent to a client computer.
Page 182: Settings You Can Configure In The Twain Dialog Box
5. Scanning Originals Place originals. Open the Scanner Control dialog box. The Scanner Control dialog box is used to control the scanner using the TWAIN driver. To open the Scanner Control dialog box, select the correct TWAIN scanner using the TWAIN-compliant application.
Page 183 Basic Operation for TWAIN Scanning 3. Original type According to your original, select a setting from the list of options detailed below, or select [Custom...] to configure your own scan settings. [Mode], [Resolution], and [Size] under [Scan Configuration] will change according to the original type setting you selected here.
Page 184: Basic Operation For Wia Scanning
5. Scanning Originals Basic Operation for WIA Scanning WIA allows computers running Windows Vista SP1 or later versions of Windows operating systems and Windows Server 2008 or later to perform scanning over a network. The procedure in this section is an example based on Windows 10. Place the original on the exposure glass or in the ADF.
Page 185: Basic Operation For Ica Scanning
Basic Operation for ICA Scanning Basic Operation for ICA Scanning This section describes the basic ICA scanning operation. You can use the ICA scanner over both USB and network connections. Installing the ICA Driver Download the driver from the web site. Open the package file.
Page 186: Settings You Can Configure In The Ica Dialog Box
5. Scanning Originals Settings you can configure in the ICA dialog box DYG392 1. Scan Mode: Select where the original is placed. • Flatbed If the original is placed on the exposure glass, select [Flatbed]. • Document Feeder If the original is placed in the ADF, select [Document Feeder]. 2.
Page 187 Basic Operation for ICA Scanning You can scan multiple originals together and store each scan image as a separate file. • Detect Enclosing Box You can scan multiple originals placed on the exposure glass and store their scan images as a single file.
Page 188: About Sane Scanning
5. Scanning Originals About SANE Scanning This machine can be used as a SANE scanner. Supported Linux distributions are as follows: • openSUSE 13.1/13.2 • Ubuntu 16.04LTS/16.10 • Red Hat Enterprise Linux 6/7...
Page 189: Specifying Scan Settings For Scanning
Specifying Scan Settings for Scanning Specifying Scan Settings for Scanning When you specify a scan destination, the machine's scan settings change automatically according to the information registered for that destination in the Address Book. If necessary, you can change the scan settings for the current job using the control panel.
Page 190: Adjusting Image Density
5. Scanning Originals Press [Set Length...]. Enter the length, and then press [OK]. Confirm the scan size you entered is displayed, and then press [OK]. When using the four-line LCD panel model Press [Scn Size]. Ready Specify Address 3 0 0 x 3 0 0dp i Sc n S i z e De s t .
Page 191 Specifying Scan Settings for Scanning There are five image density levels. The higher the density level, the darker the scanned image. When using the touch panel model Press the [Home] key. DYG322 Press the [Scanner] icon on the [Home] screen. Press [Scan Setting].
Page 192: Specifying Resolution
5. Scanning Originals "Administrator Tools Settings (When Using the Touch Panel Model)" or page 310 "Administrator Tools Settings (When Using the Four-line LCD Panel Model)". • When the [Clear/Stop] key is pressed while the initial screen is displayed. • When the machine's mode is changed. •...
Page 193 Specifying Scan Settings for Scanning When using the four-line LCD panel model Press the [Image Quality] key. DYG323 Press the [ ], [ ], [ ], or [ ] key to select the desired resolution, and then press the [OK] key. •...
Page 194 5. Scanning Originals...
Page 195: Sending And Receiving A Fax
6. Sending and Receiving a Fax This chapter describes how to use the fax function and specify the settings. This function is available for SP 330SFN/3710SF. What You Can Do with the Fax Function Forward received faxes to receive them wherever you are By forwarding received faxes to an e-mail address or a folder, you can receive them anytime, anywhere you are.
Page 196: Fax Setting Workflows
6. Sending and Receiving a Fax Fax Setting Workflows This section explains the preparations and procedures to send fax documents to a folder on a client computer. After following the procedures below, you can send fax documents from the machine to a shared folder on a client computer.
Page 197 Fax Setting Workflows • After the initial setup, you can change settings in the [Administrator Tools] menu. For details about changing settings, see page 271 "Administrator Tools Settings (When Using the Touch Panel Model)".
Page 198: Fax Mode Screen
6. Sending and Receiving a Fax Fax Mode Screen This section provides information about the screen in fax mode. Screen in standby mode DYG528 1. Fax Displays the [Fax] ( ) screen. You can specify fax destinations. 2. Current status or messages Displays the current status or messages.
Page 199 Fax Mode Screen 10. [Redial] Press to select the last used destination. While entering a destination, press this key to insert a pause. 11. [Manual Entry] Press to specify destinations manually. 12. [Address Book] Press to select destinations registered in the machine. 13.
Page 200: Registering Fax Destinations
6. Sending and Receiving a Fax Registering Fax Destinations This section describes how to register fax destinations in the Address Book using the control panel. For entering characters, see page 46 "Entering Characters (When Using the Touch Panel Model)". The Address Book can also be edited using Web Image Monitor. •...
Page 201 Registering Fax Destinations • A fax number can contain 0 to 9, "P" (pause), " ", " ", and space. • If necessary, insert a pause in the fax number. The machine pauses briefly before it dials the digits following the pause. You can specify the length of the pause time in the [Pause Time] setting under [Transmission Setting].
Page 202: Registering Fax Destinations Using Web Image Monitor
6. Sending and Receiving a Fax Enter the fax number, and then press [OK]. If you want to delete the fax number, press [ ] or [C] until the current number is deleted. Confirm the setting, and then press [OK]. Press the [Home] key.
Page 203 Registering Fax Destinations Item Setting Description Fax number of the destination. Can contain up to 40 characters. If the machine is connected to the telephone network through a PBX, make sure to enter the outside line Fax Number Required access number specified in [PBX Access Number] before the fax number.
Page 204: Preventing Transmission To The Wrong Destination
6. Sending and Receiving a Fax Close the web browser. Preventing Transmission to the Wrong Destination If you want to prevent documents being sent to the wrong destination, you can configure the machine to prompt users twice for the destination, or to display the entered destination prior to transmission. Re-entering a fax number to confirm destination Enter the fax number again to confirm the destination is correct.
Page 205: Sending A Fax
Sending a Fax Sending a Fax • It is recommended that you call the receiver and confirm with them when sending important documents. Selecting Transmission Mode The following explains the transmission modes of the fax function and how to select them. Types of transmission modes There are two types of transmission: •...
Page 206: Basic Operation For Sending A Fax
6. Sending and Receiving a Fax sending to. The original is not stored in memory. You can only specify one destination. If fax is not received normally, an error message appears on the control panel. Configuring the transmission mode Press the [Home] key. DYG322 Press the [Setting] icon on the [Home] screen.
Page 207 Sending a Fax Press the [Home] key. DYG322 Press the [Fax] icon on the [Home] screen. Place the original on the exposure glass or in the ADF. To place the originals, see page 89 "Placing Originals". Select [Address Book], [Manual Entry], or [Redial]. If you select [Redial], confirm the destination, and then proceed to Step 7.
Page 208 6. Sending and Receiving a Fax For [Fax No. Confirmation], see page 271 "Administrator Tools Settings (When Using the Touch Panel Model)". • When using the exposure glass in Memory Transmission mode, you will be prompted to place another original. In this case, proceed to the next step. If you have more originals to scan, press [Yes] within 60 seconds, place the next original on the exposure glass, and then press [OK].
Page 209: Canceling A Transmission
Sending a Fax • The machine can store up to 5 unsent fax jobs. Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a transmission before the original is scanned Use this procedure to cancel a transmission before pressing the [Start] key. Press the [Clear/Stop] key.
Page 210 6. Sending and Receiving a Fax Canceling a transmission after the original is scanned (while a transmission is in progress) Use this procedure to delete a file that is being sent after the original is scanned. Press the [Clear/Stop] key while "Transmitting..." is displayed on the display. DYG330 Press [Fax Jobs] on the [Cancel Jobs] screen.
Page 211: Specifying The Fax Destination
Sending a Fax Press [Delete All]. Press [Yes] when the message appears. • You cannot view files that are in the process of being sent. • If you specify a broadcast task, all the unsent destinations are canceled. Specifying the Fax Destination Other than entering the destination fax number using the number keys, you can specify destinations using the following functions: •...
Page 212 6. Sending and Receiving a Fax • For registering the Quick Dial entries, see page 198 "Registering Fax Destinations". Specifying the destination using Speed Dial Press the [Home] key. DYG322 Press the [Fax] icon on the [Home] screen. Press [Address Book]. Press the [Speed Dial] tab.
Page 213 Sending a Fax Press the [Home] key. DYG322 Press the [Fax] icon on the [Home] screen. Add a destination by using one of the following methods: • To add a Quick Dial destination: press [Address Book], press the [Quick Dial List] tab, select a destination, and then press [OK].
Page 214: Useful Sending Functions
6. Sending and Receiving a Fax Press the [Home] key. DYG322 Press the [Fax] icon on the [Home] screen. Press [Redial]. Confirm the destination, and then press the [Start] key. Useful Sending Functions You can check the status of the other party's machine easily before sending a fax by using the On Hook Dial function.
Page 215 Sending a Fax Place the original. If [TX/RX Switch Setting] is set to [TX/RX Auto Setting], you cannot send faxes using the exposure glass. Press the [Home] key. DYG322 Press the [Fax] icon on the [Home] screen. Press [On Hook]. [On Hook] appears on the screen.
Page 216 6. Sending and Receiving a Fax Sending a fax after a conversation An external telephone allows you to send a fax after finishing your conversation without having to disconnect and redial. This function is useful when you want to ensure that the fax has been received. Place the original.
Page 217: Specifying Scan Settings For Faxing
Sending a Fax Specifying Scan Settings for Faxing Adjusting image density This section describes how to adjust image density for the current job. There are three image density levels. The darker the density level, the darker the printout. Press the [Home] key. DYG322 Press the [Fax] icon on the [Home] screen.
Page 218 6. Sending and Receiving a Fax Press the [Home] key. DYG322 Press the [Fax] icon on the [Home] screen. Press [TX Settings]. Press [Resolution]. Select the desired resolution, and then press [OK]. Confirm the resolution you selected is displayed, and then press [OK]. •...
Page 219: Using The Fax Function From A Computer (Lan-Fax)
Using the Fax Function from a Computer (LAN-Fax) Using the Fax Function from a Computer (LAN- Fax) This section describes how to use the fax function of the machine from a computer. You can send a document directly from a computer through this machine to another fax machine, without printing the document.
Page 220 6. Sending and Receiving a Fax • For details, see the LAN-Fax driver help. • A fax number can contain 0 to 9, "P" (pause), " ", " ", "-", and space. • If necessary, insert a pause in a fax number. The machine pauses briefly before it dials the digits following the pause.
Page 221: Configuring Transmission Settings
Using the Fax Function from a Computer (LAN-Fax) Press the [Home] key. DYG322 Press the [Fax] icon on the [Home] screen. Press the [Clear/Stop] key. Press [Fax Jobs] on the [Cancel Jobs] screen. Configuring Transmission Settings This section describes how to configure transmission settings in the LAN-Fax driver's properties. Properties are set separately for each application.
Page 222 6. Sending and Receiving a Fax Click [View devices and printers]. Right-click the LAN-Fax driver icon, and then click [Printing preferences]. Click the [Address Book] tab. Registering destinations Open the LAN-Fax address book, and then click [Add User]. Enter the destination information, and then click [OK]. You must enter a contact name and fax number.
Page 223 Using the Fax Function from a Computer (LAN-Fax) Modifying groups Open the LAN-Fax address Book, select the group you want to modify from the [User List:], and then click [Edit]. To add a destination to the group, select the destination you want to add from [User List:] and click [Add].
Page 224: Editing A Fax Cover Sheet
6. Sending and Receiving a Fax Navigate to the location to save the LAN-Fax Address Book data, specify a name for the file, and then click [Save]. Importing LAN-Fax Address Book data LAN-Fax Address Book data can be imported from files in CSV format. You can import address book data from other applications if the data is saved as a CSV file.
Page 225: Receiving A Fax
Receiving a Fax Receiving a Fax • When receiving an important fax, we recommend you confirm the contents of the received fax with the sender. • The machine may not be able to receive faxes when the amount of free memory space is low. •...
Page 226 6. Sending and Receiving a Fax Selecting the reception modes Is an external telephone connected to the machine? Fax Only mode Do you want to use FAX/TAD mode an external answering device? Do you want to receive FAX/TEL Auto mode faxes automatically? FAX/TEL Manual mode Description of reception modes...
Page 227 Receiving a Fax In this mode, you must answer calls with an external telephone. If a call is a fax call, you must start the fax reception manually. For details, see page 225 "Receiving a fax in FAX/TEL Manual mode". Configuring the reception mode Press the [Home] key.
Page 228 6. Sending and Receiving a Fax Pick up the handset of the external telephone to answer the call. A normal telephone call starts. When you hear a fax calling tone or no sound, press the [Home] key, press the [Fax] icon, and then press the [Start] key.
Page 229: Forwarding Or Storing Faxes In Memory
Receiving a Fax Receiving a fax in FAX/TAD mode When the reception mode is set to FAX/TAD mode, the external telephone answering device answers and records messages when the machine receives telephone calls. If the incoming call is a fax call, the machine receives the fax automatically.
Page 230 6. Sending and Receiving a Fax Forwarding [Print Received Results File] Failure The machine prints out a forwarding failure report, prints out the fax, and then deletes it from memory. Failure The machine prints out a forwarding failure report and stores the fax in memory for later manual printing.
Page 231 Receiving a Fax Press [Active]. • [Active]: Send an e-mail notification after forwarding. E-mail notification destination depends on how the forwarding destination is configured. • [Inactive]: An e-mail notification is not sent. Press the [Home] key. Specifying the forwarding destination using Web Image Monitor Start the web browser and access the machine by entering its IP address.
Page 232 6. Sending and Receiving a Fax Press [ ]. Press [Print Received File]. Select [On] or [Off]. • [On]: Automatically print out the received faxes and delete from memory. • [Off]: Store the received faxes in memory for later manual printing. Press the [Home] key.
Page 233: Receiving Or Rejecting Faxes From Special Senders
Receiving a Fax • If tray 2 is installed, you can select which tray to feed paper from in [Select Paper Tray] under fax feature settings. If you set the machine to switch between Tray 1 and 2 automatically in this setting, you can also specify the tray the machine uses first in [Paper Tray Priority] under [Paper Settings].
Page 234 6. Sending and Receiving a Fax Select a number for [Special Sender No.] from the list (1 to 30). Enter the special sender's fax number (up to 20 characters) in [Special Sender Number]. Enter the administrator password if required. Click Apply. Close the web browser.
Page 235 Receiving a Fax • [Special Sender Only] Select this to receive faxes from the special senders and reject faxes from all other senders. Enter the administrator password if required. Click [Apply]. Close the web browser.
Page 236: Lists/Reports Related To Fax
6. Sending and Receiving a Fax Lists/Reports Related to Fax The lists and reports related to the fax function are as follow: • Configuration Page Prints general information and the current configurations of the machine. • Fax Journal Prints a fax transmission and reception journal for the last 50 jobs. •...
Page 237: Configuring The Machine Using The Control Panel
7. Configuring the Machine Using the Control Panel This chapter describes how to configure the machine using the control panel. Basic Operation Use the following procedure to access the machine settings. To check which category the function you want to configure belongs to, see page 237 "Menu Chart". When Using the Touch Panel Model Press the [Home] key.
Page 238 7. Configuring the Machine Using the Control Panel If you want to configure the machine's system settings, press the [User Tools] key. DYG327 Otherwise, press the [ ] or [ ] key while "Ready" is displayed on the initial screen of the Copy and Scan settings.
Page 239: Menu Chart
Menu Chart Menu Chart This section lists the parameters included in each menu. For details about configuring the machine using Web Image Monitor, see page 327 "Configuring the Machine Using Utilities". • Some items can also be configured using Web Image Monitor. When Using the Touch Panel Model •...
Page 240 7. Configuring the Machine Using the Control Panel For details, see page 287 "Copier Features Settings (When Using the Four-line LCD Panel Model)". • Scan Settings ([ ] [ ] key setting) For details, see page 292 "Scanner Features Settings (When Using the Four-line LCD Panel Model)".
Page 241: Copier Features Settings (When Using The Touch Panel Model)
Copier Features Settings (When Using the Touch Panel Model) Copier Features Settings (When Using the Touch Panel Model) This function is available for SP 330SFN/3710SF only. Item Description Value Select Paper Specifies the paper size used for printing copies. • Tray 1 When a tray is selected, the machine prints from •...
Page 242 7. Configuring the Machine Using the Control Panel Item Description Value Original Type Specifies the content of originals, to optimize • Text/Photo copy quality. Select this when the original contains both text and photographs or pictures. • Text Select this when the original contains only text and no photographs or...
Page 243 Copier Features Settings (When Using the Touch Panel Model) Item Description Value Reduce/Enlarge Specifies the percentage by which copies are enlarged or reduced. • 50% (A4->A6) • 71% (A4->A5 B5- >B6) • 82% (8 × 13->A4) • 93% • 100% •...
Page 244 7. Configuring the Machine Using the Control Panel Item Description Value Duplex/Combine Specifies combined copying. Select a copy • Off mode according to your original and how you • 1S 2Org->Cmb 2on1 want the copy outputs to appear. For more details, see page 121 "Copying Single-Sided •...
Page 245 Copier Features Settings (When Using the Touch Panel Model) Item Description Value ID Card Setting Specifies the ID Card Copy setting. • Center Line Specify whether to draw a center line when making ID card copy. • Print • Do not Print Default: [Do not Print] •...
Page 246: Scanner Features Settings (When Using The Touch Panel Model)
7. Configuring the Machine Using the Control Panel Scanner Features Settings (When Using the Touch Panel Model) This function is available for SP 330SFN/3710SF only. Item Description Value Scan Size Specifies the scanning size according to 8 1/2 × 14, 8 1/2 × 11, 5 1/2 × 8 the size of the original.
Page 247 Scanner Features Settings (When Using the Touch Panel Model) Item Description Value Density Specifies the image density for scanning Increase the level (black squares) to originals. increase the density. Default: The default setting is the middle of 5 adjustment levels. Resolution Specifies the resolution for scanning the •...
Page 248 7. Configuring the Machine Using the Control Panel Item Description Value Scan Original Specifies the orientation to scan and • Simplex Portrait whether to have scanned in double side. • Dup.Portrait:T to T • Dup.Portrait:T to B • Dup.Landscape:T to T •...
Page 249: Fax Features Settings (When Using The Touch Panel Model)
Fax Features Settings (When Using the Touch Panel Model) Fax Features Settings (When Using the Touch Panel Model) This function is available for SP 330SFN/3710SF only. Reception Settings Specifies the settings for receiving a fax. Item Description Value Switch Recep. Specifies the reception mode.
Page 250 7. Configuring the Machine Using the Control Panel Item Description Value Auto Reduction Sets the machine to reduce the size of • Off a received fax if it is too large to print • On on a single sheet of paper. Default: [On] Note that the machine only reduces Default may be [Off] depending on...
Page 251 Fax Features Settings (When Using the Touch Panel Model) Item Description Value Reception File Sets the machine to store received • Print Sett. faxes into memory for printing or • Forward and Print forward them to a preset destination. Default: [Print] Use Web Image Monitor to specify the forwarding destination (for details, see page 335 "Configuring the System...
Page 252 7. Configuring the Machine Using the Control Panel Select Paper Tray Item Description Value Select Paper Specifies the tray for printing received • Auto Tray faxes. The machine uses Tray 1 and Note that only A4, Letter, or Legal size Tray 2 if they contain paper of paper can be used for printing faxes.
Page 253 Fax Features Settings (When Using the Touch Panel Model) Communication Sett. Item Description Value Sets the machine to automatically • Off Transmission resend parts of the data that are lost • On during transmission. Default: [On] Sets the machine to automatically •...
Page 254 7. Configuring the Machine Using the Control Panel Report Print Setting Item Description Value Print TX Status Sets the machine to print a transmission • Error Only report automatically after a fax Prints a report when a transmission. transmission error occurs. When the machine is in Immediate •...
Page 255 Fax Features Settings (When Using the Touch Panel Model) Transmission Setting Item Description Value Immediate TX Sets the machine to send a fax • Off immediately when the original is Select this when using Memory scanned. Transmission. • On Select this when using Immediate Transmission.
Page 256 7. Configuring the Machine Using the Control Panel Item Description Value Auto Redial Sets the machine to redial the fax • Off destination automatically when the line • On is busy or a transmission error occurs, if Default: [On] the machine is in Memory Transmission mode.
Page 257: Address Book Settings (When Using The Touch Panel Model)
Address Book Settings (When Using the Touch Panel Model) Address Book Settings (When Using the Touch Panel Model) This function is available for SP 330SFN/3710SF only. Item Description Value Quick Dial List Specifies the fax number and name for • No. Quick Dial entries.
Page 258: System Settings (When Using The Touch Panel Model)
7. Configuring the Machine Using the Control Panel System Settings (When Using the Touch Panel Model) This function is available for SP 330SFN/3710SF only. Adjust Sound Volume Specifies the volume of the sounds produced by the machine. Item Description Value Panel Key Specifies the volume of the beep that •...
Page 259 System Settings (When Using the Touch Panel Model) Item Description Value Job Error Tone Specifies the volume of the beep that • Off sounds when a fax transmission error • Low occurs. • Middle • High Default: [Middle] Alarm Volume Specifies the volume of the alarm that •...
Page 260 7. Configuring the Machine Using the Control Panel Item Description Value Locked Print Specifies how many seconds the • 0 to 300 seconds, in increments machine holds a new Locked Print file, of 1 second when the machine cannot store any Default: [60 seconds] more Locked Print files.
Page 261 System Settings (When Using the Touch Panel Model) Item Description Value Export to NFC Specifies whether or not to • Off synchronize the data you have Does not synchronize the data configured using the control panel and you have configured using the Web Image Monitor with the data control panel and Web Image stored in NFC.
Page 262 7. Configuring the Machine Using the Control Panel Printer Registration Adjust the registration of each tray if necessary. You can adjust the registration value between -15 and +15 (that is, -1.5 and +1.5 mm, in 0.1 mm increments). Default: 0 for all parameters Item Description Horiz.: Tray 1...
Page 263 System Settings (When Using the Touch Panel Model) Image Density Item Description Value Image Density Adjusts the density of images on prints. -3 to +3 Default: 0...
Page 264: Printer Features Settings (When Using The Touch Panel Model)
7. Configuring the Machine Using the Control Panel Printer Features Settings (When Using the Touch Panel Model) This function is available for SP 330SFN/3710SF only. List/Test Print Prints lists showing configurations on the machine. The lists will be printed using the tray set for [Printer] under [Paper Tray Priority] in [Paper Settings] on A4 or Letter size paper.
Page 265 Printer Features Settings (When Using the Touch Panel Model) Item Description Value Default Page Specifies the paper size to be used A4, A5 LEF, A5, A6, 8 1/2 × 11, Size when the paper size is not specified in 8 1/2 × 13, 16K, 3 7/8 × 7 1/2, the print job.
Page 266 7. Configuring the Machine Using the Control Panel Item Description Value Form Lines Specifies the number of lines per page. 5 to 128 Default: 64 Default: 60 Font Number Specifies the ID of the default font you 0 to 89 want to use.
Page 267 Printer Features Settings (When Using the Touch Panel Model) Item Description Value Append CR to Sets the machine to append a CR code • On to each LF code to print text data • Off clearly. Default: [Off] PCL Resolution Specifies the print resolution in dots per •...
Page 268: Paper Settings (When Using The Touch Panel Model)
7. Configuring the Machine Using the Control Panel Paper Settings (When Using the Touch Panel Model) This function is available for SP 330SFN/3710SF only. Item Description Value Paper A4, B5 JIS, A5 SEF, B6 JIS, A6, 8 1/2 × 14, 8 1/2 Size: Tray ×...
Page 269 Paper Settings (When Using the Touch Panel Model) Item Description Value Paper A4, B5 JIS, A5 SEF, B6 JIS, A6, 8 1/2 × 14, 8 1/2 Size: × 11, 5 1/2 × 8 1/2, Bypass 8 1/2 × 13, 16K, 4 1/8 × 9 1/2, 3 7/8 × 7 1/2, C5 Env, C6 Env, DL Env, A5 LEF, 8 1/2 ×...
Page 270 7. Configuring the Machine Using the Control Panel Item Description Value Paper Specifies the paper type for • Thin Paper Type: Tray Tray 2. • Plain Paper This setting appears only when • Thick Paper 1 the optional paper feed unit is •...
Page 271 Paper Settings (When Using the Touch Panel Model) Item Description Value Bypass Specifies how print jobs using • Machine Setting(s) Tray the bypass tray are handled. The machine prints all print jobs according to the Priority machine’s settings. An error will occur if the paper size/type settings of the machine and printer driver do not match.
Page 272 7. Configuring the Machine Using the Control Panel Item Description Value Paper Tray Specifies the tray that the • Printer Priority machine checks first for paper Select a tray to check first when automatic tray that can be used for the job selection is specified for the print job.
Page 273: Administrator Tools Settings (When Using The Touch Panel Model)
Administrator Tools Settings (When Using the Touch Panel Model) Administrator Tools Settings (When Using the Touch Panel Model) This function is available for SP 330SFN/3710SF only. Item Description Value Set Date/Time Sets the date and time of the • Set Date machine’s internal clock.
Page 274 7. Configuring the Machine Using the Control Panel Item Description Value Program Fax Specifies the fax name and • Number: Info. fax number of the machine. Specifies the fax number of the machine using up to 20 characters, including 0 to 9, space, and "+".
Page 275 Administrator Tools Settings (When Using the Touch Panel Model) Item Description Value Function Priority Specifies the mode that is • Home activated when the power is • Copier turned on, or if the time • Facsimile specified for [System Reset •...
Page 276 7. Configuring the Machine Using the Control Panel Item Description Value Energy Saver Sets the machine to enter • EnergySaverMode 2 Mode Energy Saver mode, Energy The machine enters Energy Saver mode 2 Saver mode 1 or Energy after the period of time specified for this setting Saver mode 2, to reduce is passed.
Page 277 Administrator Tools Settings (When Using the Touch Panel Model) Item Description Value Language Specifies the language used • English on the screen and in reports. • German The default value for this • French setting is the language you • Italian have specified during the •...
Page 278 7. Configuring the Machine Using the Control Panel Item Description Value Country Selects the country in which Algeria, Argentina, Australia, Austria, the machine is used. The Belgium, Bolivia, Brazil, Bulgaria, country code you specify Canada, Chile, China, Colombia, Costa Rica, determines the time and date Croatia, Cyprus, Czech Republic, display format and the...
Page 279 Administrator Tools Settings (When Using the Touch Panel Model) Item Description Value Reset Settings Be sure not to clear the • Reset All Settings settings by mistake. Resets the machine's settings to their defaults except the following: • Language settings •...
Page 280 7. Configuring the Machine Using the Control Panel Item Description Value IPSec Selects whether to enable or • Inactive disable IPsec. • Active This function appears only Default: [Inactive] when a password is specified under [Admin. Tools Lock]. Fax No. Sets the machine to require a •...
Page 281: Printing Lists/Reports (When Using The Touch Panel Model)
Printing Lists/Reports (When Using the Touch Panel Model) Printing Lists/Reports (When Using the Touch Panel Model) Printing the Configuration Page (When Using the Touch Panel Model) This function is available for SP 330SFN/3710SF only. Press the [Home] key. DYG322 Press the [Setting] icon on the [Home] screen. Press [Print List/Report].
Page 282: Types Of Lists/Reports (When Using The Touch Panel Model)
7. Configuring the Machine Using the Control Panel XX/XX/20XX XX:XX BootLoader[V.X.XX],Firmware[VX.XX],Engine[X.XX] S/No.:XXXXXXXXXXX Configuration Page 1/2 Model Name System Settings Administrator Tools XX/XX/20XX Print List/Report XXXXXXXXXXXXXXXXXX Scanner Features Paper Settings Address Book Fax Features Copier Features DYG534 1. System Reference Displays the model name, machine ID, and firmware version. 2.
Page 283 Printing Lists/Reports (When Using the Touch Panel Model) Fax Journal Prints a fax transmission and reception journal for the last 50 jobs. TX/RX Standby Files Prints a list of fax jobs remaining in the machine's memory to be printed, sent, or forwarded. Quick Dial Dest.
Page 284: Network Settings (When Using The Touch Panel Model)
7. Configuring the Machine Using the Control Panel Network Settings (When Using the Touch Panel Model) This function is available for SP 330SFN/3710SF only. • Depending on the settings you change, the machine might need to be restarted. • Depending on the model you are using, some items might not appear. Wireless (Wi-Fi) Enable Item Description...
Page 285 Network Settings (When Using the Touch Panel Model) IPV4 Configuration Item Description Value IPV4 DHCP Sets the machine to receive its IPv4 • Inactive address, subnet mask, and default • Active gateway address automatically from a Default: [Active] DHCP server. IP Address Specifies the machine's IPv4 address Default: XXX.XXX.XXX.XXX...
Page 286 7. Configuring the Machine Using the Control Panel Item Description Value IPV6 DHCP Sets the machine to receive its IPv6 • Inactive address from a DHCP server. • Active Default: [Active] Manually Set Specifies the machine's IPv6 settings. • Manually Set Address Address Specifies the machine's IPv6 address when DHCP is not used.
Page 287 Network Settings (When Using the Touch Panel Model) Wireless (Wi-Fi) Sett. Item Description Value Wi-Fi Direct Enables devices to communicate directly with each other without using a central access point. Wireless (Wi- • Status Fi) Status Displays the current connection status.
Page 288: Remote (When Using The Touch Panel Model)
7. Configuring the Machine Using the Control Panel @Remote (When Using the Touch Panel Model) This function is available for SP 330SFN/3710SF only. RC Gate Proxy Server Item Description Value RC Gate Proxy Specify whether to use a proxy server. •...
Page 289: Copier Features Settings (When Using The Four-Line Lcd Panel Model)
Copier Features Settings (When Using the Four-line LCD Panel Model) Copier Features Settings (When Using the Four-line LCD Panel Model) This function is available for SP 330SN only. Item Description Value Select Paper Specifies the paper size used for printing copies.
Page 290 7. Configuring the Machine Using the Control Panel Item Description Value Original Type Specifies the content of originals, to optimize • Mixed copy quality. Select this when the original contains both text and photographs or pictures. • Text Select this when the original contains only text and no photographs or...
Page 291 Copier Features Settings (When Using the Four-line LCD Panel Model) Item Description Value Reduce/Enlarge Specifies the percentage by which copies are enlarged or reduced. • 50% • 71%(A4->A5) • 82%(B5J->A5) • 93% • 100% • 122%(A5->B5J) • 141%(A5->A4) • 200% •...
Page 292 7. Configuring the Machine Using the Control Panel Item Description Value Duplex/Combine Specifies combined copying. Select a copy • Off mode according to your original and how you • 1Sd 2Orig->Comb want the copy outputs to appear. For more 2on1 1Sd details, see page 121 "Copying Single-Sided •...
Page 293 Copier Features Settings (When Using the Four-line LCD Panel Model) Item Description Value ID Card Setting Specifies the ID Card Copy setting. • ID Card Copy • Off • On Default: [Off] • ID Card Center Line Specify whether to draw a center line when making ID card copy.
Page 294: Scanner Features Settings (When Using The Four-Line Lcd Panel Model)
7. Configuring the Machine Using the Control Panel Scanner Features Settings (When Using the Four-line LCD Panel Model) This function is available for SP 330SN only. Item Description Value Scan Size Specifies the scanning size according to 8 1/2 × 14, 8 1/2 × 11, 8 1/2 ×5 the size of the original.
Page 295 Scanner Features Settings (When Using the Four-line LCD Panel Model) Item Description Value Density Specifies the image density for scanning Increase the level (black squares) to originals. increase the density. Default: The default setting is the middle of 5 adjustment levels. Resolution Specifies the resolution for scanning the •...
Page 296: System Settings (When Using The Four-Line Lcd Panel Model)
7. Configuring the Machine Using the Control Panel System Settings (When Using the Four-line LCD Panel Model) This function is available for SP 330SN only. I/O Timeout Item Description Value Specifies how many seconds the • 15 sec. machine waits for print data, if the •...
Page 297 System Settings (When Using the Four-line LCD Panel Model) Item Description Value Fixed USB Port Specifies whether the same printer • Off driver can be used for multiple You must install the printer driver machines or not under USB separately for individual connection.
Page 298 7. Configuring the Machine Using the Control Panel Auto Continue Item Description Value Auto Continue Sets the machine to ignore an error • Off with paper size or type and continue • On printing. The printing stops temporarily Default: [Off] when an error is detected, and restarts automatically after about ten seconds using the settings made on the control...
Page 299 System Settings (When Using the Four-line LCD Panel Model) Default: 0 for all parameters Item Description Horiz.: Tray 1 Select this to adjust the tray 1 registration horizontally. Horiz.: Tray 2 Select this to adjust the tray 2 registration horizontally. Vert.: Tray 1 Select this to adjust the tray 1 registration vertically.
Page 300 7. Configuring the Machine Using the Control Panel Image Density Item Description Value Image Density Adjusts the density of images on prints. -3 to +3 Default: 0...
Page 301: Printer Features Settings (When Using The Four-Line Lcd Panel Model)
Printer Features Settings (When Using the Four-line LCD Panel Model) Printer Features Settings (When Using the Four- line LCD Panel Model) This function is available for SP 330SN only. List/Test Print Prints lists showing configurations on the machine. The lists will be printed using the tray set for [Printer] under [Paper Tray Priority] in [Tray Paper Settings] on A4 or Letter size paper.
Page 302 7. Configuring the Machine Using the Control Panel Item Description Value Default Page Specifies the paper size to be used • A4 Size when the paper size is not specified in • A5 LEF the print job. • A5 SEF •...
Page 303 Printer Features Settings (When Using the Four-line LCD Panel Model) Item Description Value Blank Page Sets the machine to print blank pages. • On Print When cover sheet printing is enabled • Off from the printer driver, cover sheets Default: [On] are inserted even if you select [Off].
Page 304 7. Configuring the Machine Using the Control Panel Item Description Value Font Pitch Specifies the number of characters per 0.44 to 99.99 inch for the default font. Default: 10.00 pitch This setting is effective only for fixed- space fonts. Symbol Set Specifies the character set for the Roman-8, Roman-9, ISO L1, ISO L2, default font.
Page 305 Printer Features Settings (When Using the Four-line LCD Panel Model) Item Description Value PS Resolution Specifies the print resolution in dots • 600 × 600 dpi per inch. • 1200 × 1200 dpi Default: [600 × 600 dpi]...
Page 306: Tray Paper Settings (When Using The Four-Line Lcd Panel Model)
7. Configuring the Machine Using the Control Panel Tray Paper Settings (When Using the Four-line LCD Panel Model) This function is available for SP 330SN only. Item Description Value Paper Specifies the paper type for • Thin Paper Type: Tray tray 1.
Page 307 Tray Paper Settings (When Using the Four-line LCD Panel Model) Item Description Value Paper Specifies the paper type for • Thin Paper Type: bypass tray. • Plain Paper Bypass • Thick Paper 1 Tray • Recycled Paper • Color Paper •...
Page 308 7. Configuring the Machine Using the Control Panel Item Description Value Paper Specifies the paper size for tray • A4 Size: Tray • A5 LEF • A5 SEF • A6 • B5 JIS • B6 JIS • 5 1/2 × 8 1/2 •...
Page 309 Tray Paper Settings (When Using the Four-line LCD Panel Model) Item Description Value Paper Specifies the paper size for • A4 Size: bypass tray. • A5 LEF Bypass • A5 SEF Tray • A6 • B5 JIS • B6 JIS •...
Page 310 7. Configuring the Machine Using the Control Panel Item Description Value Bypass Specifies how print jobs using • Machine Setting(s) Tray the bypass tray are handled. The machine prints all print jobs according to the Priority machine’s settings. An error will occur if the paper size/type settings of the machine and printer driver do not match.
Page 311 Tray Paper Settings (When Using the Four-line LCD Panel Model) Item Description Value Paper Tray Specifies the tray that the • Printer Priority machine checks first for paper Select a tray to check first when automatic tray that can be used for the job selection is specified for the print job.
Page 312: Administrator Tools Settings (When Using The Four-Line Lcd Panel Model)
7. Configuring the Machine Using the Control Panel Administrator Tools Settings (When Using the Four-line LCD Panel Model) This function is available for SP 330SN only. Item Description Value Set Date/Time Sets the date and time of the • Set Date machine’s internal clock.
Page 313 Administrator Tools Settings (When Using the Four-line LCD Panel Model) Item Description Value System Auto Sets the machine to return to • 30 sec. Reset Timer the mode specified in • 1 min. [Function Priority]. • 2 min. • 3 min. •...
Page 314 7. Configuring the Machine Using the Control Panel Item Description Value Energy Saver Sets the machine to enter • EnergySaverMode 2 Mode Energy Saver mode, Energy The machine enters Energy Saver mode 2 Saver mode 1 or Energy after the period of time specified for this setting Saver mode 2, to reduce is passed.
Page 315 Administrator Tools Settings (When Using the Four-line LCD Panel Model) Item Description Value Language Specifies the language used • English on the screen and in reports. • German The default value for this • French setting is the language you •...
Page 316 7. Configuring the Machine Using the Control Panel Item Description Value Reset Settings Be sure not to clear the • Reset All Settings settings by mistake. Resets the machine's settings to their defaults except the following: • Language settings • Network settings Press the [OK] key to execute.
Page 317 Administrator Tools Settings (When Using the Four-line LCD Panel Model) Item Description Value Save Scn Data Specify whether to enable or • Inactive to USB disable Scan to USB. • Active This function appears only Default: [Active] when a password is specified under [Admin.
Page 318: Printing Lists/Reports (When Using The Four-Line Lcd Panel Model)
7. Configuring the Machine Using the Control Panel Printing Lists/Reports (When Using the Four- line LCD Panel Model) This function is available for SP 330SN only. Printing the Configuration Page (When Using the Four-line LCD Panel Model) Press the [User Tools] key.
Page 319: Types Of Lists/Reports (When Using The Four-Line Lcd Panel Model)
Printing Lists/Reports (When Using the Four-line LCD Panel Model) XX/XX/20XX XX:XX BootLoader[V.X.XX],Firmware[VX.XX],Engine[X.XX] S/No.:XXXXXXXXXXX Configuration Page 1/2 Model Name System Settings Administrator Tools XX/XX/20XX Print List/Report XXXXXXXXXXXXXXXXXX Scanner Features Paper Settings Address Book Fax Features Copier Features DYG534 1. System Reference Displays the model name, machine ID, and firmware version.
Page 320 7. Configuring the Machine Using the Control Panel Scanner Journal Prints a scanner journal for the last 100 Scan to E-mail, Scan to FTP, and Scan to Folder transmissions. Maintenance Page Prints the maintenance page. • Reports will be printed on A4 or Letter size paper. Load one of these sizes of paper into the tray before printing reports.
Page 321: Network Settings (When Using The Four-Line Lcd Panel Model)
Network Settings (When Using the Four-line LCD Panel Model) This function is available for SP 330SN only. • Depending on the settings you change, the machine might need to be restarted. • Depending on the model you are using, some items might not appear.
Page 322 7. Configuring the Machine Using the Control Panel Wireless (Wi-Fi) Item Description Value Enable Select whether to enable or disable • Disable Wireless (Wi- Wireless LAN. • Enable If [Disable] is set, [Wireless (Wi-Fi) Default: [Disable] Status], [MAC Address], [Current Connection], [Input SSID], [WPS], [Wi-Fi Direct], [Wi-Fi Dir.
Page 323 Network Settings (When Using the Four-line LCD Panel Model) Item Description Value IP Address Specifies the machine's IPv4 address Default: XXX.XXX.XXX.XXX when DHCP is not used. The numbers represented by "X" vary Use this menu to check the current IP according to your network address when DHCP is used.
Page 324 7. Configuring the Machine Using the Control Panel Item Description Value Manual Specifies the machine's IPv6 settings. • Manual Config. Address Config. Specifies the machine's IPv6 Address address when DHCP is not used. Can contain up to 39 characters. For details about entering characters, see page 49 "Entering Characters (When Using the Four-line LCD Panel...
Page 325: Network Wizard (When Using The Four-Line Lcd Panel Model)
Network Wizard (When Using the Four-line LCD Panel Model) Network Wizard (When Using the Four-line LCD Panel Model) This function is available for SP 330SN only. You can enable wireless connections by following the wizard's instructions. For details, see Setup Guide.
Page 326: Remote (When Using The Four-Line Lcd Panel Model)
7. Configuring the Machine Using the Control Panel @Remote (When Using the Four-line LCD Panel Model) This function is available for SP 330SN only. RC Gate Proxy Svr. Item Description Value RC Gate Proxy Specify whether to use a proxy server.
Page 327 @Remote (When Using the Four-line LCD Panel Model) • @Remote (At Remote) is an Internet-based support for remote management of digital multi-purpose devices and laser printers. For more information about the settings, contact your sales or service representative.
Page 328 7. Configuring the Machine Using the Control Panel...
Page 329: Configuring The Machine Using Utilities
8. Configuring the Machine Using Utilities This chapter describes how to configure the machine using utilities. Available Setting Functions Using Web Image Monitor and Smart Organizing Monitor Use Web Image Monitor or Smart Organizing Monitor to change the configuration of the machine from a computer.
Page 330 8. Configuring the Machine Using Utilities *1 This function is available when using the touch panel model. *2 This function is available when using the four-line LCD panel model.
Page 331: Using Web Image Monitor
Using Web Image Monitor Using Web Image Monitor • Some items might not appear, depending on the model type you are using. • Some items can also be configured using the control panel. Recommended web browsers • Internet Explorer 6 or later •...
Page 332: Displaying Top Page
8. Configuring the Machine Using Utilities Displaying Top Page When you access the machine using Web Image Monitor, the top page appears in your browser's window. Launch the Web browser. In the Web browser's address bar, enter "http://(machine’s IP address)/" to access the machine.
Page 333: Changing The Interface Language
Displaying Top Page Information in the main area is not automatically updated. Click [Refresh] at the upper-right in the main area to update the information. Click the Web browser's [Refresh] button to refresh the entire browser screen. DYG345 • If you use an older version of a supported Web browser or the Web browser has JavaScript and cookies disabled, display and operation problems may occur.
Page 334: Checking The System Information
8. Configuring the Machine Using Utilities Checking the System Information Click [Home] to display the main page of Web Image Monitor. You can check the current system information on this page. This page contains three tabs: [Status], [Counter], and [Machine Information]. Status Tab Item Description...
Page 335: Counter Tab
Checking the System Information Counter Tab Page Counter Item Description Printer Shows the following for pages printed using the printer function: Total number of pages printed using the printer function, and lists/reports printed from the List/Test Print menu under Printer Features Number of color pages Number of black-and-white pages printed using the printer function Scanner...
Page 336 8. Configuring the Machine Using Utilities Duplex Item Description Duplex Total Page Shows the total number of sheets printed on both sides. • A sheet printed on both sides counts as two printed pages. Machine Information Tab Machine Information Item Description Firmware Version Shows the version of firmware installed on the machine.
Page 337: Configuring The System Settings
Configuring the System Settings Configuring the System Settings Click [System Settings] to display the page for configuring the system settings. When Using the Touch Panel Model This page contains the following tabs: [Sound Volume Adjustment], [Tray Paper Settings], [Copier], [Fax], Priority Tray, Toner Saving, and Interface. When Using the Four-line LCD Panel Model This page contains the following tabs: [Tray Paper Settings], [Copier], [Priority Tray], [Toner Saving], [Interface], and [Shortcut to Function].
Page 338 8. Configuring the Machine Using Utilities Item Description Paper Size Select the paper size for Tray 1 from the following: A4, B5 JIS, A5 (148 × 210 mm), A5 (210 × 148 mm), B6 JIS, A6, 8 1/2 × 14, 8 1/2 × 11, 8 1/2 × 5 1/2, 8.5 × 13, 16K (195 × 267 mm), 8.5 × 13.4, 8.5 ×...
Page 339 Configuring the System Settings Bypass Tray Setting Priority Item Description Bypass Tray Setting Select how print jobs using the bypass tray are handled. Priority • System Settings The paper settings configured on the machine's control panel are applied to all print jobs. An error occurs when the paper settings specified by the printer driver or the print command do not match the machine's settings.
Page 340: Copier Tab
8. Configuring the Machine Using Utilities Copier Tab Select Paper Item Description Select Paper Select the paper size used for printing copies from the following: [Tray 1], [Tray 2], [Bypass Tray], [A4 (210 × 297 mm)], [Letter (8.5 × 11)], or [16K (195 ×...
Page 341 Configuring the System Settings Item Description Select Paper Tray Select the tray for printing faxes from the following: [Auto], [Tray 1], or [Tray 2]. If [Auto] is selected, the machine uses Tray 1 and Tray 2 if they contain paper of the same size. In this case, the machine starts to print from the tray specified as the priority tray for [Fax] in the [Priority Tray] page.
Page 342 8. Configuring the Machine Using Utilities Item Description Notify Forward Status Select whether e-mail notifications are sent after forwarding faxes or not. Email notification destination depends on how [Forwarding Destination] is specified: • If specified with [E-mail Address]: the notification will be sent to the administrator e-mail address specified in [Administrator E-mail Address] in the [Administrator] page.
Page 343: Priority Tray Tab
Configuring the System Settings Priority Tray Tab Priority Tray Item Description Printer Select the tray that the machine checks first for paper that can be used for the job from [Tray 1], [Tray 2], or [Bypass Tray]. If automatic tray selection is specified for the print job and multiple trays contain valid paper, the first tray the machine finds will be used for printing;...
Page 344: Interface Tab
8. Configuring the Machine Using Utilities Interface Tab Interface Item Description Fixed USB Port • When Using the Touch Panel Model Specifies whether the same printer/LAN-Fax driver can be used for multiple machines or not under USB connection. If this setting is enabled, the same printer/LAN-Fax driver you have installed in your computer can be used with any machine other than the one originally used for installation, if the machine is of the same model.
Page 345: Shortcut To Function Tab (Only When Using The Four-Line Lcd Panel Model)
Configuring the System Settings Shortcut to Function Tab (Only When Using the Four-line LCD Panel Model) Shortcut to Function Item Description Shortcut to Function Assigns one of the following functions to the [Shortcut to Func.] key on the Settings control panel. •...
Page 346: Registering Destinations
8. Configuring the Machine Using Utilities Registering Destinations Scan and fax destinations can be registered using Web Image Monitor. When Using the Touch Panel Model Up to 100 scan destinations and 108 fax destinations (8 Quick Dial and 100 Speed Dial destinations) can be registered.
Page 347: Registering Fax Special Senders (Only When Using The Touch Panel Model)
Registering Fax Special Senders (Only When Using the Touch Panel Model) Registering Fax Special Senders (Only When Using the Touch Panel Model) This function is available for SP 330SFN/3710SF only. Fax Special Senders can be registered using Web Image Monitor. Up to 30 Special Senders be registered.
Page 348: Configuring The Network Settings
8. Configuring the Machine Using Utilities Configuring the Network Settings Click [Network Settings] to display the page for configuring the network settings. This page contains the following tabs: [Network Status], [IPv6 Configuration], [Network Application], [DNS], [Auto E-mail Notification], [SNMP], [SMTP], [POP3], and [Wireless]. •...
Page 349: Ipv6 Configuration Tab
Configuring the Network Settings IPv6 Configuration Tab IPv6 Item Description IPv6 Select whether to enable or disable IPv6. You cannot disable IPv6 using Web Image Monitor if the machine is currently in use in an IPv6 environment. In this case, use the control panel to disable [IPv6] under network settings.
Page 350: Dns Tab
8. Configuring the Machine Using Utilities Item Description Max. E-mail Size Select the maximum size of scan files that can be attached to an e-mail message (1 to 5 MB, or no limit). Select to enable the Scan to FTP feature. Folder Select to enable the Scan to Folder feature.
Page 351: Auto E-Mail Notification Tab
Configuring the Network Settings Item Description Primary DNS Server Enter the IPv4 address of the primary DNS. Secondary DNS Server Enter the IPv4 address of the secondary DNS. Domain Name Enter the IPv4 domain name for the machine. Can contain up to 32 characters.
Page 352: Snmp Tab
8. Configuring the Machine Using Utilities Item Description Replace Print Cartridge Select to send an alert e-mail to the specified address if toner becomes low. Soon Call Service Select to send an alert e-mail to the specified address if the machine requires servicing.
Page 353: Smtp Tab
Configuring the Network Settings System Item Description Location Enter the location of the machine. The location entered here is displayed on the main page. Can contain up to 64 characters. Contact Enter the contact information of the machine. The contact information entered here is displayed on the main page.
Page 354: Pop3 Tab
8. Configuring the Machine Using Utilities Item Description Time Zone Select a time zone according to your geographic location. Selecting a different time zone may cause transmission date and time to be incorrect for email sent by the Scan to E-mail function, even when the machine's clock is set correctly.
Page 355 Configuring the Network Settings Item Description Wireless Specifies whether or not to use the wireless LAN. Wireless LAN Settings Item Description SSID Enter the SSID of the access point. The SSID can contain up to 32 characters. When you click [Scan List], a list of available access points is displayed. You can select the SSID from the list.
Page 356: Google Cloud Tab
8. Configuring the Machine Using Utilities • If you are configuring the connection settings manually, check the SSID, authentication method, or encryption key of the access point or wireless router in advance. Wi-Fi Direct Settings Item Description Wi-Fi Direct Type Select 2.4 GHz or 5 GHz as the wireless LAN frequency.
Page 357: Certificate Tab
Configuring the Network Settings Item Description AirPrint Use TLS Specify whether or not to connect to the machine via TLS when using AirPrint. Printer Name Input the machine name. The name can have up to 32 characters. The "product name XXX" (XXX is the last three bytes of the Ethernet Mac address) has already been entered by default.
Page 358 8. Configuring the Machine Using Utilities Item Description Create Certificate Select this item to request the certification authority to issue a new Request certificate. You can submit a certificate created using this setting to the certificate authority. Note that you cannot submit a certificate to the certification authority directly via Web Image Monitor.
Page 359 Configuring the Network Settings Create Certificate Request Item Description Common Name Enter the common name of the certificate. The name can have up to 32 (Required) characters. Organization Enter the name of the organization requesting the certificate (company or (Optional) group name).
Page 360: Configuring The Ipsec Settings
8. Configuring the Machine Using Utilities Configuring the IPsec Settings Click [IPsec Settings] to display the page for configuring the IPsec settings. This page contains the following tabs: [IPsec Global Settings] and [IPsec Policy List]. • This function is available only when an administrator password is specified. IPsec Global Settings Tab Item Description...
Page 361 Configuring the IPsec Settings Item Description Status Displays the status of the IPsec policy as "Active" or "Inactive". To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec Policy Settings" page. The following settings can be made on the "IPsec Policy Settings" page. IP Policy Settings Item Description...
Page 362 8. Configuring the Machine Using Utilities IPsec Settings Item Description Encapsulation Type Specify the encapsulation type from the following: • [Transport]: Select this mode to secure only the payload section of each IP packet when communicating with IPsec compliant devices. •...
Page 363 Configuring the IPsec Settings Item Description Key Perfect Forward Select whether to enable or disable PFS (Perfect Forward Secrecy). Secrecy IKE Settings Item Description IKE Version Displays the IKE version. Encryption Algorithm Specify the encryption algorithm from the following: [DES], [3DES], [AES-128], [AES-192], [AES-256] Authentication Specify the authentication algorithm from the following: Algorithm...
Page 364: Printing Lists/Reports
8. Configuring the Machine Using Utilities Printing Lists/Reports Click [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] to print out information for that item. Print List/Report Item Description Configuration Page Prints general information about the machine and its current configuration. Fax Journal Prints a fax transmission and reception journal for the last 50 jobs.
Page 365: Configuring The Administrator Settings
Configuring the Administrator Settings Configuring the Administrator Settings Click [Administrator Tools] to display the page for configuring the administrator settings. This page contains the following tabs: [Administrator], [Reset Settings], [Backup Setting], [Restore Setting], [Set Date/Time], [Energy Saver Mode], and [PCL6 Mode]. Administrator Tab Administrator Settings Item...
Page 366: Backup Setting Tab
8. Configuring the Machine Using Utilities Item Description Clear Address Book Select to clear the fax destinations. (only when using the touch panel model) Reset IPsec Settings Select to clear the IPsec settings. • [Reset IPsec Settings] appears only when the administrator password is specified. Backup Setting Tab •...
Page 367: Restore Setting Tab
Configuring the Administrator Settings Click [Save] in the confirmation dialog box. • [Back up IPsec Settings] appears only when the administrator password is specified. Restore Setting Tab • When the machine is returned from repair, it is important that you restore the machine's settings from the backup files.
Page 368: Energy Saver Mode Tab
8. Configuring the Machine Using Utilities Item Description Date Format Select the date format from [MM/DD/YYYY], [DD/MM/YYYY], or [YYYY/MM/DD]. Set Time Item Description Time Format Select 24- or 12-hour time format. Time (AM/PM) Select [AM] or [PM] if 12-hour time format is selected. hour (0-23) Enter the current hour if 24-hour time format is selected (0-23).
Page 369: Pcl6 Mode
Configuring the Administrator Settings The machine recovers from Energy Saver mode when it receives a print job, prints a received fax, or when the [Power] key is pressed for less than 3 seconds. • When Using the Four-line LCD Model The machine recovers from Energy Saver mode when it receives a print job or when the [Power] key is pressed for less than 3 seconds.
Page 370: Using Smart Organizing Monitor
8. Configuring the Machine Using Utilities Using Smart Organizing Monitor The state and status information of the machine can be checked using Smart Organizing Monitor. Displaying the Smart Organizing Monitor Dialog On the [Start] menu, click [SP 330_3710_Series_Software Utilities]. Click [Smart Organizing Monitor for SP 330 3710 Series]. If the machine you are using is not selected, click [Connect Printer], and then do one of the following: •...
Page 371: Configuring The Machine Settings
Using Smart Organizing Monitor 2. Tab area • Status tab • Printer Name • Print Cartridge Displays the following messages to indicate remaining toner levels: Remaining Level 2 to 5, "Almost Empty" and "Empty". • Input Tray You can check the following information about the input trays. [Input Tray], [Status], [Paper Size], [Paper Type] Displays the type of the paper loaded into each input tray.
Page 372 8. Configuring the Machine Using Utilities If the machine you are using is not selected, click [Connect Printer], and then do one of the following: • Select the machine's model. • Enter the IP address of the machine manually. • Click [Search Network Printer] to search the machine via the network. Click [OK].
Page 373: Printing The Configuration Page
Using Smart Organizing Monitor • The following operations are possible on these tabs: • Checking the printer name, active protocol, and other printer information • Making interface settings, including the timeout setting and protocol settings • Checking or making TCP/IP settings •...
Page 374: Types Of Lists/Reports
8. Configuring the Machine Using Utilities XX/XX/20XX XX:XX BootLoader[V.X.XX],Firmware[VX.XX],Engine[X.XX] S/No.:XXXXXXXXXXX Configuration Page 1/2 Model Name System Settings Administrator Tools XX/XX/20XX Print List/Report XXXXXXXXXXXXXXXXXX Scanner Features Paper Settings Address Book Fax Features Copier Features DYG534 1. System Reference Displays the model name, machine ID, and firmware version. 2.
Page 375 Using Smart Organizing Monitor TX/RX Standby Files Prints a list of fax jobs remaining in the machine's memory to be printed, sent, or forwarded. Quick Dial Dest. Prints a list of scan and fax Quick Dial entries. Fax Speed Dial Dest. Prints a list of Speed Dial entries.
Page 376 8. Configuring the Machine Using Utilities...
Page 377: Maintaining The Machine
9. Maintaining the Machine This chapter describes how to replace supplies and how to clean the machine. Replacing the Print Cartridge • Store print cartridge in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity.
Page 378 9. Maintaining the Machine DYG266 Messages on the screen • Replace the print cartridge when "Replacement Required: Print Cartridge" appears on the screen. • Prepare a new print cartridge when "Replace Required Soon: Print Cartridge" appears on the screen. If paper is loaded in the bypass tray, remove the paper and close the bypass tray. Push the side button to open the front cover, and then slowly lower it.
Page 379 Replacing the Print Cartridge • Place the old print cartridge on paper or similar material to avoid dirtying your workspace. Take the new print cartridge out of the box. DYG271 Take the print cartridge out of the plastic bag. DYG272 Hold the print cartridge and shake it from side to side five or six times.
Page 380 9. Maintaining the Machine Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. DYH065 Carefully push up the front cover until it closes. Be careful not to trap your fingers. After closing the front cover, wait until the initial screen is displayed.
Page 381: Cautions When Cleaning
Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
Page 382: Cleaning The Friction Pad And Paper Feed Roller
9. Maintaining the Machine Cleaning the Friction Pad and Paper Feed Roller If the friction pad or paper feed roller is dirty, a multi-feed or misfeed might occur. In this case, clean the friction pad and paper feed roller as follows: •...
Page 383 Cleaning the Friction Pad and Paper Feed Roller Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove the moisture. DYG278 Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks into place.
Page 384: Cleaning The Exposure Glass
9. Maintaining the Machine Cleaning the Exposure Glass Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
Page 385: Cleaning The Auto Document Feeder
Cleaning the Auto Document Feeder Cleaning the Auto Document Feeder Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
Page 386: Moving And Transporting The Machine
9. Maintaining the Machine Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. •...
Page 387: Disposal
Moving and Transporting the Machine Lift the machine using the inset grips on both sides of the machine, and then move it horizontally to the place where you want to use it. DYH051 If you have removed Tray 2, reinstall it. •...
Page 388 9. Maintaining the Machine...
Page 389: 10. Troubleshooting
10. Troubleshooting This chapter provides solutions for error messages and other problems. Error and Status Messages on the Screen Messages are listed in alphabetical order in the table below. "X" indicates a number in an error code that appear differently depending on a specific situation. •...
Page 390 10. Troubleshooting Message Causes Solutions 2XXX14 The machine was not able to • The paper tray was empty. Load print the received fax, or the paper in the paper tray. See page 56 machine's memory reached "Loading Paper". capacity while receiving a fax •...
Page 391 Error and Status Messages on the Screen Message Causes Solutions Available: IDCard ID card copy could not be • When Using the Touch Panel Model Copy performed because the tray Set the machine to print copies using does not contain the valid size A4/A5 SEF/ the A4 or Letter size paper in the paper, which are A4, Letter,...
Page 392 10. Troubleshooting Message Causes Solutions Available: 2 Sided This message appears only • Select the tray containing the A4, Copy when using the four-line LCD Letter, or Legal size paper in the panel model. [Select Paper] setting. See page 287 A4/LG/LT "Copier Features Settings (When 2-sided copy could not be...
Page 393 Error and Status Messages on the Screen Message Causes Solutions Cannot Copy This Combined copying could not be • When Using the Touch Panel Model Setting performed because the tray Set the machine to print copies using does not contain the valid size Comb.: 2 on 1 / 4 the A4, Letter, or Legal size paper in paper, which are A4, Letter, or...
Page 394 10. Troubleshooting Message Causes Solutions Cannot copy. Combined copying could not be • Use the ADF, even when copying a performed because the originals single sheet. Set original to ADF. were not placed in the ADF. • When Using the Touch Panel Model If you need to use the exposure glass, select [Off] or [Manual 2Sd Scan Mode] in [Duplex/Combine] under...
Page 395 Error and Status Messages on the Screen Message Causes Solutions Connection Failed The line could not be connected • Confirm that the telephone line is correctly. properly connected to the machine. • Disconnect the telephone line from the machine, and connect a standard telephone in its place.
Page 396 10. Troubleshooting Message Causes Solutions Exceeded MaxE-mail The scan file exceeds the size • When Using the Touch Panel Model Size limit for files that can be sent Configure [Resolution] under [Scan through e-mail. Settings] to reduce the scanning resolution. See page 244 "Scanner Features Settings (When Using the Touch Panel Model)".
Page 397 Error and Status Messages on the Screen Message Causes Solutions Internal Misfeed Paper has been jammed in the Remove the jammed paper. See machine. page 404 "Removing Paper Jams". Memory Overflow The number of fax jobs in Wait until pending jobs have been memory (unsent or unprinted transmitted or printed.
Page 398 10. Troubleshooting Message Causes Solutions Misfeed: Duplex Unit This message appears only Remove the jammed paper. See when using the touch panel page 404 "Removing Paper Jams". Remove Paper model. Paper has been jammed in the duplex unit. Misfeed: Dup. Unit This message appears only Remove the jammed paper.
Page 399 Error and Status Messages on the Screen Message Causes Solutions On Hook or Stop key The machine has been off-hook Put down the handset phone or press the for an extended period of time. [Clear/Stop] key. Out of Paper: X The indicated tray has run out of Load paper to the indicated tray.
Page 400 10. Troubleshooting Message Causes Solutions Service call - X A fatal hardware error has Contact your sales or service occurred, and the machine representative. cannot function. Set Correct Paper The tray selected in [Select While the message is displayed, press [Set Paper Tray] under [Fax Size].
Page 401 Error and Status Messages on the Screen Message Causes Solutions Unavailable Paper 2-sided copy could not be • When Using the Touch Panel Model Type performed because the tray Specify the tray containing the valid does not contain the valid type type paper (other than the bypass paper, which is thin, plain, tray) in the [Select Paper] setting.
Page 402 10. Troubleshooting • The message about fax function appears only when using the touch panel model.
Page 403: Panel Indicator
Panel Indicator Panel Indicator The following table explains the meaning of the various indicator patterns that the printer alerts to users about its conditions. Indicator patterns Cause The Alert indicator is lit. The printer cannot be used normally. Check the error on the control panel.
Page 404: Error And Status Messages Appear On Smart Organizing Monitor
10. Troubleshooting Error and Status Messages Appear on Smart Organizing Monitor Message Causes Solutions No Response from • The power cable of the • Check the printer power cord. I/O Device machine is not plugged in. • Check the printer power switch is on. Check the cable, •...
Page 405 Error and Status Messages Appear on Smart Organizing Monitor Message Causes Solutions Paper Type The paper type specified on the For details about changing the paper type Mismatch machine and the type specified setting of the machine, see page 55 in the printer driver do not "Paper Specifications and Adding Paper".
Page 406: Removing Paper Jams
10. Troubleshooting Removing Paper Jams If a paper jam occurs, one of the following messages appears on the control panel: • When Using the Touch Panel Model If the alert indicator lights up continuously or flashes, press the [Status] icon on the [Home] screen and check the displayed message.
Page 407: Removing Printing Jams
Removing Paper Jams See the section identified by the message and remove the jammed paper accordingly. Removing Printing Jams • The inside of this machine becomes very hot. Do not touch the parts labeled " " (indicating a hot surface). •...
Page 408 10. Troubleshooting Carefully slide tray 1 back in until it stops. If paper is loaded in the bypass tray, remove the paper. Close the bypass tray. Push the side button to open the front cover, and then carefully lower it. DYH062 Hold the center of the print cartridge and carefully raise it slightly and then pull it out horizontally.
Page 409 Removing Paper Jams Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. DYH065 Using both hands, carefully push up the front cover until it closes. •...
Page 410 10. Troubleshooting Push the side button to open the front cover, and then carefully lower it. DYH062 Hold the center of the print cartridge and carefully raise it slightly and then pull it out horizontally. DYH063 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. •...
Page 411 Removing Paper Jams Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. DYH065 Using both hands, carefully push up the front cover until it closes. •...
Page 412 10. Troubleshooting Hold down the B lever. DYG298 Remove the jammed paper carefully. DYG300 Lift the Z lever. DYG530...
Page 413 Removing Paper Jams Remove the jammed paper carefully. DYG531 Close the rear cover. DYH061 Pull tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. DYG288...
Page 414 10. Troubleshooting Pull tray 1 out completely with both hands. DYG304 Place the tray on a flat surface. Push the lever. Pushing the lever lowers the duplex transport unit. DYG306 If there is jammed paper, carefully remove it. DYG308...
Page 415 Removing Paper Jams With the duplex transport unit still lowered, carefully slide tray 1 back in until it stops. DYG310 If paper is loaded in the bypass tray, remove the paper and close the bypass tray. Push the side button to open the front cover, and then carefully lower it. DYH062 Hold the center of the print cartridge and carefully raise it slightly and then pull it out horizontally.
Page 416: Removing Scanning Jams
10. Troubleshooting Lift the A lever, and then remove the jammed paper carefully. DYG290 Slide the print cartridge in horizontally. When the cartridge can go no further, raise it slightly and push it fully in. Then push down on the cartridge until it clicks into place. DYH065 Using both hands, carefully push up the front cover until it closes.
Page 417 Removing Paper Jams Open the ADF cover. DYG312 Gently pull the jammed paper to remove it. Be careful not to pull the original too hard, as it may rip. DYG313 Close the ADF cover and the cover of the input tray for ADF. Lift the ADF, and if there is any original remaining in the ADF, gently pull the jammed paper to remove it.
Page 418: When You Cannot Print Test Page
10. Troubleshooting When You Cannot Print Test Page Possible cause Solution The power cord, a USB cable, or a Make sure that the power cord, USB cable, and network network cable is not connected cable are connected correctly. Also confirm that they are not correctly.
Page 419: Paper Feed Problems
Paper Feed Problems Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See page 74 "Supported Paper".
Page 420 10. Troubleshooting Problem Solution Multiple sheets of paper are fed at • Fan the paper well before loading. Also make sure that one time. the edges are even by tapping the stack on a flat surface such as a desk. •...
Page 421 Paper Feed Problems Problem Solution The printed paper does not stack • The machine cannot detect the paper that is on the output neatly. tray, so make sure that the stack of paper that is output does not exceed the capacity of the output tray. •...
Page 422: Print Quality Problems
10. Troubleshooting Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.
Page 423: Checking The Printer Driver Settings
Print Quality Problems Checking the Printer Driver Settings Problem Solution The printed image is smudged. PCL 5e/6 On the printer driver's [Paper] tab, select [Bypass Tray] in the "Input Tray:" list. In the "Paper Type:" list, select a proper paper type. PostScript 3 On the printer driver's [Paper/Quality] tab, select [Bypass Tray] in the "Paper Source"...
Page 424 10. Troubleshooting Problem Solution Fine lines are fuzzy, of inconsistent Change the dithering settings on the printer driver. For details thickness, or do not appear. about the dithering settings, see the printer driver Help. If the problem persists, specify the settings of the application in which the image was created to change the thickness of the lines.
Page 425: Printer Problems
Printer Problems Printer Problems This section describes printing problems and possible solutions. When You Cannot Print Properly Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters.
Page 426 10. Troubleshooting Problem Solution A Locked Print file is canceled. • The machine already has 5 jobs or 5 MB of Locked Print data. Print or delete an existing Locked Print file. For details, see page 102 "Printing Confidential Documents". •...
Page 427 Printer Problems Problem Solution It takes too long to complete the print • Photographs and other data intensive pages take a long job. time to be processed so simply wait when printing such data. • Changing the settings with printer driver may help to speed up printing.
Page 428: When You Cannot Print Clearly
10. Troubleshooting When You Cannot Print Clearly Problem Solution The whole printout is blurred. • The paper being used may be damp. Use paper that has been stored properly. See page 74 "Supported Paper". • If you enable [Toner Saving] under [System Settings], printing is generally less dense.
Page 429 Printer Problems Problem Solution The backs of printed sheets are • When removing a jammed sheet, the inside of the printer blemished. may have become dirty. Print several sheets until they come out clean. • If document size is larger than paper size, e.g. A4 document on B5 paper, the back of the next printed sheet may become dirty.
Page 430: When Paper Is Not Fed Or Ejected Properly
10. Troubleshooting When Paper Is Not Fed or Ejected Properly Problem Solution Prints fall in front of the machine Raise the stop fence. For the position of the stop fence, see when they are output. page 19 "Guide to Components". Prints do not stack properly.
Page 431: Copier Problems
Copier Problems Copier Problems When You Cannot Make Clear Copies Problem Solution The printed copy is blank. The original is not placed correctly. When using the exposure glass, place originals copy side down. When using the ADF, place them copy side up. See page 89 "Placing Originals".
Page 432: When You Cannot Make Copies As Wanted
10. Troubleshooting Problem Solution When copying from the exposure Place the original copy side down, making sure that it is glass, the print area of the copy is aligned to the rear left corner and pressed flat against the out of alignment with the original. exposure glass.
Page 433: Scanner Problems
Scanner Problems Scanner Problems When You Cannot Browse the Network to Send a Scan File Problem Solution The following machine settings may Check the settings. See page 346 "Configuring the Network not be correct: Settings". • IP address • Subnet Mask When Scanning Is Not Done As Expected Problem Solution...
Page 434: Fax Problems (When Using The Touch Panel Model)
10. Troubleshooting Fax Problems (When Using the Touch Panel Model) This function is available for SP 330SFN/3710SF only. When You Cannot Send or Receive Fax Messages As Wanted (When Using the Touch Panel Model) Transmission (when using the touch panel model) Problem Causes Solutions...
Page 435 Fax Problems (When Using the Touch Panel Model) Problem Causes Solutions When using On Hook Dial, If the machine fails to detect Press [Scan Size] in [Scan Settings], "Receiving..." appears and the size of the original when select the scan size, and then resend the transmission is not allowed.
Page 436 10. Troubleshooting Printing (when using the touch panel model) Problem Causes Solutions Print is slanted. The paper is fed at a slant. Load the paper correctly. For details about loading paper, see page 56 "Loading Paper". Misfeeds occur frequently. The number sheets loaded Load paper only as high as the upper in the paper tray exceeds limit markings inside the paper tray.
Page 437: When An Error Is Notified Via A Report Or E-Mail (When Using The Touch Panel Model)
Fax Problems (When Using the Touch Panel Model) Problem Causes Solutions The background of received Image density is too high. Adjust the image density. See images appears dirty. page 187 "Specifying Scan Settings for Scanning". Images from the back of the page appear.
Page 438: Error Code (When Using The Touch Panel Model)
10. Troubleshooting If a file deleted from memory, Power Failure Report is automatically printed as soon as the power is restored. This report can be used to identify lost files. If a document stored for Memory Transmission was lost, resend it. If a document received by Memory Reception was lost, ask the sender to resend it. Error Report (E-mail) The Error Report (E-mail) is printed by the machine when it is unable to send an Error notification Email.
Page 439 Fax Problems (When Using the Touch Panel Model) Error Code Solution 1XXX11 An original has been jammed inside the ADF while sending a fax in Immediate Transmission mode. • Remove jammed originals, and then place them again. See page 417 "Paper Feed Problems". •...
Page 440 10. Troubleshooting Error Code Solution 2XXX14 The machine was not able to print the received fax, or the machine's memory reached its capacity while receiving a fax because the document was too large. • The paper tray was empty. Load paper in the paper tray. See page 56 "Loading Paper".
Page 441: Common Problems
Common Problems Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not • Make sure that the power connected properly.
Page 442 10. Troubleshooting Problem Possible cause Solution The volume of the sounds The volume is set to the high • When Using the Touch produced by the machine is too level. Panel Model loud. Adjust the volume of the beep, ring, speaker, and alarm sounds.
Page 443 Common Problems Problem Possible cause Solution Cannot connect to wireless A wireless LAN option is not Wi-Fi Direct connection and LAN. installed on the machine. wireless LAN connection are enabled if a wireless LAN option is installed on the machine. Turn off the machine, and insert a wireless LAN option into the USB port for the wireless LAN...
Page 444 10. Troubleshooting...
Page 445: Configuring Network Settings Using Os
11. Configuring Network Settings Using OS X This chapter describes how to connect the machine to the network and specify the network settings using OS X. Configurations differ according to the communication environment of your system. Installing the Printer Driver The following procedure is explained using OS X 10.11 as an example.
Page 446: Installing Smart Organizing Monitor
11. Configuring Network Settings Using OS X Installing Smart Organizing Monitor The following procedure is explained using OS X 10.11 as an example. Turn on your computer. Insert the provided CD-ROM into the CD-ROM drive of the computer. If your computer does not have a CD-ROM drive, download a setup file from our website. Double-click the [macOS] folder.
Page 447: Connecting The Machine To A Wired Network
Connecting the Machine to a Wired Network Connecting the Machine to a Wired Network The following procedure is explained using OS X 10.11 as an example. Using a USB Cable Turn on your computer. Connect the machine and the computer with a USB cable. Insert the provided CD-ROM into the CD-ROM drive of the computer.
Page 448 11. Configuring Network Settings Using OS X Insert the provided CD-ROM into the CD-ROM drive of the computer. If your computer does not have a CD-ROM drive, download a setup file from our website. Double-click the [macOS] folder. Double-click the folder of driver you want to install. Double-click the package file icon.
Page 449 Connecting the Machine to a Wired Network When using the four-line LCD panel model Turn on your computer. Connect the machine and the computer with an Ethernet cable. Insert the provided CD-ROM into the CD-ROM drive of the computer. If your computer does not have a CD-ROM drive, download a setup file from our website. Double-click the [macOS] folder.
Page 450 11. Configuring Network Settings Using OS X Press the [ ] or [ ] key to select [Gateway Address], and then press the [OK] key. Enter the gateway address, and then press the [OK] key. Turn off the machine, and then turn it back on. Setup is completed.
Page 451: Connecting The Machine To A Wireless Network
Connecting the Machine to a Wireless Network Connecting the Machine to a Wireless Network • To use wireless network, the wireless LAN option needs to be installed to the machine. There are four methods for connecting the machine to a wireless network: •...
Page 452 11. Configuring Network Settings Using OS X Press the [Home] key. DYG322 Press the Wireless (Wi-Fi) icon on the [Home] screen. If you are requested to enter a password, enter the password using the number keys, and then press [OK]. A password for accessing the [Network Settings] menu can be specified in [Admin.
Page 453: Using The Wps Button
Connecting the Machine to a Wireless Network Make sure the wireless LAN option is attached to the machine and the wireless (Wi- Fi) connection is enabled. Press the [User Tools] key. Press the [ ] or [ ] key to select [Network Wizard], and then press the [OK] key. Press the [ ] or [ ] key to select [Wireless (Wi-Fi)], and then press the [OK] key.
Page 454 11. Configuring Network Settings Using OS X Press the [Home] key. DYG322 Press the Wireless (Wi-Fi) icon on the [Home] screen. If you are requested to enter a password, enter the password using the number keys, and then press [OK]. A password for accessing the [Network Settings] menu can be specified in [Admin.
Page 455: Using A Pin Code
Connecting the Machine to a Wireless Network When using the four-line LCD panel model Check that the router (access point) is working correctly. Make sure the wireless LAN option is attached to the machine and the wireless (Wi- Fi) connection is enabled. Press the [User Tools] key.
Page 456 11. Configuring Network Settings Using OS X When using the touch panel model Check that the router (access point) is working correctly. Open the PIN code configuration window (web page) for the router (access point) on your computer. Make sure the wireless LAN option is attached to the machine and the wireless (Wi- Fi) connection is enabled.
Page 457 Connecting the Machine to a Wireless Network Press [OK] to return to the screen displayed in Step 9, and then press the [Home] key to return to the initial screen. • Connection has failed: "Failed to connect to access point." is displayed. Press [OK] to return to the screen displayed in Step 9.
Page 458 11. Configuring Network Settings Using OS X "Connection to AP has Failed" is displayed. Press the [Exit] key to return to the screen displayed in Step 9. Check the configuration for the router (access point), then try the connection again. Configuring the Wireless (Wi-Fi) settings is complete.
Page 459: 12. Appendix
12. Appendix This chapter describes the machine specifications and consumables. Transmission Using IPsec For securer communications, this machine supports the IPsec protocol. When applied, IPsec encrypts data packets at the network layer using shared key encryption. The machine uses encryption key exchange to create a shared key for both sender and receiver.
Page 460: Security Association
12. Appendix ESP Protocol The ESP protocol provides secure transmission through both encryption and authentication. This protocol does not provide header authentication. • For successful encryption, both the sender and receiver must specify the same encryption algorithm and encryption key. The encryption algorithm and encryption key are specified automatically.
Page 461: Encryption Key Exchange Settings Configuration Flow
Transmission Using IPsec Multiple settings can be configured in the SA. Settings 1-10 You can configure ten separate sets of SA details (such as different shared keys and IPsec algorithms). IPsec policies are searched through one by one, starting at [No.1]. Encryption Key Exchange Settings Configuration Flow This section explains the procedure for specifying encryption key exchange settings.
Page 462: Specifying Encryption Key Exchange Settings
12. Appendix Specifying Encryption Key Exchange Settings • This function is available only when an administrator password is specified. Start the web browser and access the machine by entering its IP address. Click [IPsec Settings]. Click the [IPsec Policy List] tab. Select the number of the setting you want to modify in the list, and then click [Change].
Page 463 Transmission Using IPsec In "Authenticate and generate a new key after every", enter the same validity period (in minutes) that is specified on the machine in [IKE Life Time], and then click [Methods...]. Confirm that the Encryption Algorithm ("Encryption"), Hash Algorithm ("Integrity"), and IKE Diffie-Hellman Group ("Diffie-Hellman Group") settings in "Security method preference order"...
Page 464: Enabling And Disabling Ipsec Using The Control Panel
12. Appendix In "Encryption algorithm", select the encryption algorithm that specified on the machine. In "Session key settings", select "Generate a new key every", and enter the validity period (in seconds) that was specified on the machine. Click [OK]. Click [Next]. Click [Finish].
Page 465 Transmission Using IPsec Press [Active] or [Inactive]. When using the four-line LCD panel model Press the [User Tools] key. Press the [ ] or [ ] key to select [Admin. Tools], and then press the [OK] key. Enter the password using the number keys, and then press [OK] key. Press the [ ] or [ ] key to select [IPsec], and then press the [OK] key.
Page 466: Notes About The Toner
12. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • Replace the print cartridge if the printed image suddenly becomes pale or blurred. •...
Page 467: Specifications Of The Machine
Specifications of the Machine Specifications of the Machine This section lists the machine's specifications. • We have obtained each author's permission for the use of applications including open-source software applications. For details about the copyright information for these software applications, see "OSS.pdf"...
Page 468 960 W plugged into an outlet: 1 W or less • Ready 69.4 W • During printing 520 W • SP 330SN • Maximum 960 W • Ready 68.6 W • During printing 514 W Power consumption •...
Page 469: Printer Function Specifications
Specifications of the Machine Item Description Machine dimensions (Width × Depth × • SP 330SN Height) 405 × 392 × 407 mm (15.9 ×15.4 × 16.0 inches) • SP 330SFN/SP 3710SF 405 × 392 × 420 mm (15.9 ×15.4 × 16.5 inches) Weight (machine body with 18 kg (40 lb.) or less...
Page 470: Copier Function Specifications
12. Appendix Copier Function Specifications Item Description Maximum resolution (scanning and printing) • Exposure glass Scanning: 600 × 600 dpi Printing: 600 × 600 dpi • ADF Scanning: 300 × 600 dpi Printing: 600 × 600 dpi First copy speed (A4, at 23 °C, 71.6 °F) 13 seconds Multiple copy speed 32 pages per minute...
Page 471: Fax Function Specifications (When Using The Touch Panel Model)
Specifications of the Machine Item Description Maximum resolution when scanning from the • Exposure glass control panel (Scan to E-mail, Scan to FTP, Scan 600 × 600 dpi to Folder, Scan to USB) • ADF 300 × 300 dpi Maximum resolution when scanning from a •...
Page 472: Paper Feed Unit Pb1130
12. Appendix Item Description Scan line density • 8 dots per mm × 3.85 line per mm (200 × 100 dpi) • 8 dots per mm × 7.7 line per mm (200 × 200 dpi) Transmission time 3 seconds (8 dots per mm × 3.85 line per mm, 33.6 kbps, MMR, ITU-T # 1 chart) Transfer rate 33.6 kbps to 2400 bps (auto shift down system)
Page 473: Consumables
• When you first use this machine, use the print cartridges packaged with the machine. • The supplied print cartridges are good for approximately 1,000 pages (SP 330SN/SP 330SFN), or 7,000 pages (SP 3710SF).
Page 474: Information For This Machine
12. Appendix Information for This Machine User Information on Electrical & Electronic Equipment (mainly Europe and Asia) Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling.
Page 475: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)
Toner and ink cartridge return program Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations. For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/...
Page 476: Notice To Nfc Users (Mainly Europe)
Declaration of Conformity Notice to Users in EEA Countries This product complies with the essential requirements and provisions of Directive 2014/53/EU. The CE Declaration of Conformity is available by accessing the URL: http://www.ricoh.com/products/ ce_doc2/ and selecting the product applicable. Operating frequency: 13.56 MHz dBµA/m...
Page 477: Notes To Users In The State Of California (Notes To Users In Usa)
Information for This Machine This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. Devices connected to the telephone port may lose their memory if this fax machine is on line for extended periods.
Page 478 7. If trouble is experienced with this equipment, for repair or warranty information, please contact Ricoh USA, Inc. Customer Support Department at 1-888-456-6457. If this device is causing problems with your telephone network, the telephone company may request that you disconnect...
Page 479: Notes To Canadian Users Regarding Facsimile Unit
Information for This Machine 8. In the event of operation problems (document jam, copy jam, communication error indication), see the manual provided with this machine for instruction on resolving the problem. 9. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
Page 480: Energy Star Program
12. Appendix combinaison quelconque de dispositifs, à la seule condition que la somme des IES de tous les dispositifs n'excède pas cinq. ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® The ENERGY STAR Program Requirements for Imaging Equipment encourage energy conservation by promoting energy efficient computers and other office equipment.
Page 481 Energy Saver mode 2 than from Energy Saver mode 1. Specifications Energy Saver mode 1 Power Consumption • SP 330SFN/SP 3710SF 47.6 W • SP 330SN 46.9 W 44.4 W Default Time 30 seconds Recovery Time •...
Page 482 12. Appendix Energy Saver mode 2 Power Consumption • SP 330SFN/SP 3710SF 0.928 W • SP 330SN 0.715 W 0.871 W Default Time 30 seconds Recovery Time • SP 330SFN/SP 3710SF 10.71 seconds • SP 330SN 10.11 seconds 10.41 seconds...
Page 483: Trademarks
Trademarks Trademarks Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Android and Google Play are trademarks or registered trademarks of Google Inc. OS X, TrueType, App Store, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.
Page 484 12. Appendix ® ® Microsoft Windows 7 Starter ® ® Microsoft Windows 7 Home Premium ® ® Microsoft Windows 7 Professional ® ® Microsoft Windows 7 Ultimate ® ® Microsoft Windows 7 Enterprise • The product names of Windows 8.1 are as follows: ®...
Page 485 Trademarks ® ® Microsoft Windows Server 2012 Standard ® ® Microsoft Windows Server 2012 Datacenter • The product names of Windows Server 2012 R2 are as follows: ® ® Microsoft Windows Server 2012 R2 Foundation ® ® Microsoft Windows Server 2012 R2 Essentials ®...
Page 486 12. Appendix...
Page 487: Index
INDEX Consumables............Control panel............@Remote............. 286, 324 Control Panel............Copier features........... 239, 287 Copier mode screen........... Address book..........142, 255 Copy address book (LAN-Fax)......219, 222 121, 126 2-sided copy............ADF............... Basic operation............... ADF (Auto Document Feeder)..... 91, 383 121, 126 Combine...............
Page 488 Lists......Receiving a fax..............234, 279, 280, 316, 317, 362 Registering destinations..........Loading paper............Sending a fax..............Locked Print............Specifications..............Fax destinations......198, 200, 201, 344 Fax features............Machine information........... Fax journal..........Machine settings..........280, 317 Fax mode screen..........Maintaining the machine 379, 380, 382, 383 Fax Number Confirmation........
Page 489 Resolution............ Bond Paper................. 190, 215 Cardstock................Restore settings............ Color Paper................ Envelope................Label Paper................ SA (Security Association)........Letterhead................Scan Plain Paper................. Registering destinations..........Preprinted Paper..............SANE................Prepunched Paper............. Scan settings..............Recycled Paper..............Scan to E-mail..............Thick Paper 1..............Scan to Folder..............Thick Paper 2..............
Page 490 Status messages.......... 387, 402 Supported paper........... System..............System information........332, 368 System settings........256, 294, 335 TCP/IP status............Time setting............Toner..............Toner saving............Top page............. Trademarks............Transmission mode..........Trap..............Tray 1..............Tray 2..............Tray paper settings......266, 304, 335 Troubleshooting......... 429, 431, 432 Error and status messages appear on Smart Organizing Monitor................
Page 492 M0C4-8504B...

This manual is also suitable for:

Sp 330sfn Sp 3710sf

Ricoh SP 330SN User Manual

1 Guide to the Machine

2 Paper Specifications and Adding Paper

3 Printing Documents

4 Copying Originals

5 Scanning Originals

6 Sending and Receiving a Fax

7 Configuring the Machine Using the Control Panel

8 Configuring the Machine Using Utilities

9 Maintaining the Machine

10 Troubleshooting

11 Configuring Network Settings Using os

Quick Links

Troubleshooting

Related Manuals for Ricoh SP 330SN

Summary of Contents for Ricoh SP 330SN