Ricoh SP 3510SF User Manual page 404

9. Troubleshooting
Message
Dial Failed
Exceeded Max.E-
mail Size
Failed to Access File
Press Clear key
Failed to Create File
Press Clear key
Fax Job Memory
Overflow
I-Fax POP3 fails
402
Causes
The fax could not be sent.
The scan file exceeds the size
limit for files that can be sent
through e-mail.
The Scan to USB function failed
because the machine could not
access the USB flash disk
properly.
The Scan to USB function failed
because there was not enough
memory on the USB flash disk.
The number of fax jobs in
memory (unsent or unprinted
faxes) has reached maximum,
so new jobs cannot be stored.
Connection to the POP3 server
failed.
Solutions
• Confirm that the fax number you
dialed is correct.
• Confirm that the destination is a fax
machine.
• Confirm that the line is not busy.
• You may need to insert a pause
between dial digits. Press the [Pause/
Redial] key after, for example, the
area code.
• Configure [Resolution] under scanner
settings to reduce the scanning
resolution. See p.263 "Scanner
Settings".
• Configure [Max. E-mail Size] under
scanner settings to increase the
allowed size. See p.263 "Scanner
Settings".
Use a USB flash disk that is not password-
or write-protected.
Use a USB flash disk with enough memory.
Wait until pending jobs have been
transmitted or printed.
• Confirm that the network cable is
properly connected to the machine.
• Confirm that the network settings such
as IP address, DNS, and POP3
settings have been configured
properly (make sure that no double-
byte character is used). See p.330
"Configuring the Network Settings".