IBM x3655 - System - 7985 Service Manual page 180

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
System event/error log message
Power supply n fan fault
n = the power supply number
Power supply current exceeded max spec value 1. Make sure that two power supplies are installed, and that the
Primary HT2100 initiated sync flood: PCI-e slot
n error
Primary HT2100 initiated sync flood: SAS error
POST reporting memory event DIMM Disabled -
multi-bit or multi-symbol error Chassis Number 1
Memory Card n Memory DIMM n
Processor initiated sync flood: Processor n
failed
Slot n error (possible timeout condition)
Front panel NMI
Software NMI
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IBM System x3655 Type 7985: Problem Determination and Service Guide
Action
1. Make sure that there are no obstructions, such as bundled
cables, to the airflow on the power-supply fan.
2. Replace power supply n.
AC power cords are correctly connected to the power supplies
and to a working electrical outlet.
2. Replace the power backplane.
1. Reseat the failing adapter.
2. Replace the failing adapter.
3. (Trained service technician only) Replace the system board.
(Trained service technician only) Replace the system board.
1. Reseat the failing DIMM.
2. (Trained service technician only) Reseat the microprocessor.
3. (Trained service technician only) Replace the microprocessor.
1. (Trained service technician only) Reseat the microprocessor.
2. (Trained service technician only) Replace the microprocessor.
1. Reseat the failing adapter.
2. Replace the failing adapter.
3. (Trained service technician only) Replace the system board.
1. If the MEM LED on the light path diagnostics panel is lit,
complete the following steps:
a. Check the other system logs for related entries and actions.
b. Reinstall the server device drivers.
c. Reinstall the operating system.
2. If the error LED for PCI slot 1 or PCI slot 2 on the riser card is
lit, complete the following steps:
a. Remove the adapter from the PCI slot that has the lit error
LED.
b. (Trained service technician only) If the error continues,
replace the system board.
3. If the error LED for PCI slot 3 or PCI slot 4 on the system
board is lit, complete the following steps:
a. Remove the adapter from the PCI slot that has the lit error
LED.
b. (Trained service technician only) if the error continues,
replace the system board.
4. Remove all PCI adapters from the server. (Trained service
technician only) if the error continues, replace the system
board.
Information only.