IBM x3655 - System - 7985 Service Manual page 140

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
8603 Pointing-device error.
00019xxx Processor x is not functioning or failed built
in self test.
00180xxx A PCI adapter requested a resource that is
not available.
012980xx Processor patch (microcode) missing.
012981xx Processor patch (microcode) update failed.
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IBM System x3655 Type 7985: Problem Determination and Service Guide
Action
1. Reseat the pointing device.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Pointing device
b. (Trained service technician only) system
board
1. (Trained service technician only) Reseat
microprocessor x.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor x.
b. (Trained service technician only) System
board
1. See http://www.ibm.com/servers/eserver/support/
xseries/index.html and search for MIGR-61663 for
additional information on the error code.
2. Make sure that the BIOS code is at the latest
level.
3. Run the Configuration/Setup Utility program to
verify that the interrupt resource settings are
correct.
4. Reseat the failing adapter (if installed).
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Failing adapter
b. (Trained service technician only) System
board
1. Update the BIOS code.
2. (Trained service technician only) Reseat
microprocessor x.
3. (Trained service technician only) Replace the
microprocessor x.
1. Update the BIOS code.
2. (Trained service technician only) Reseat
microprocessor x.
3. (Trained service technician only) Replace
microprocessor x.