IBM x3655 - System - 7985 Service Manual page 169

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
166-260-000 System Management: Failed
Remote Supervisor Adapter II SlimLine
restart error.
166-342-000 System Management: Failed
Remote Supervisor Adapter II SlimLine BIST
indicates failed tests.
166-400-000 System Management: Failed
BMC self-test failed.
166-404-001 System Management: Failed
BMC indicates failure in I
166-406-001 System Management: Failed
BMC indicates failure in I
Action
1. Disconnect all power cords and external cables
from the server, wait 30 seconds, reconnect the
power cords and cables, and run the test again.
2. Reseat the Remote Supervisor Adapter II
SlimLine.
3. Replace the Remote Supervisor Adapter II
SlimLine.
1. Update the firmware for BIOS and the Remote
Supervisor Adapter II SlimLine to the latest levels.
2. Disconnect all power cords and external cables
from the server, wait 30 seconds, reconnect the
power cords and cables, and run the test again.
3. Reseat the Remote Supervisor Adapter II
SlimLine.
4. Replace the Remote Supervisor Adapter II
SlimLine.
1. Update the BMC firmware to the latest level.
2. (Trained service technician only) Replace the
system board.
1. Disconnect all power cords and external cables
2
C bus test.
from the server, wait 30 seconds, reconnect the
power cords and cables, and retry the test.
2. Update the BMC firmware to the latest level.
3. Reseat the power backplane.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Power backplane
b. (Trained service technician only) System
1. Disconnect all power cords and external cables
2
C bus test.
from the server, wait 30 seconds, reconnect the
power cords and cables, and retry the test.
2. Update the BMC firmware to the latest level.
3. Reseat the following components:
a. Hard disk drive signal cable
b. Hard disk drive backplane
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Hard disk drive backplane
b. (Trained service technician only) System
board.
board
Chapter 5. Diagnostics
151