IBM x3655 - System - 7985 Service Manual page 128

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Beep code
2-2-3
2-2-4
2-3-1
2-3-2
2-3-3
2-3-4
2-4-1
2-4-4
3-1-1
3-1-2
3-1-3
110
IBM System x3655 Type 7985: Problem Determination and Service Guide
Description
CMOS power failure and checksum
checks failed.
CMOS configuration information
validation failed.
Screen initialization failed.
Screen memory failed.
Screen retrace failed.
Search for video ROM failed.
Video failed; screen believed operable.
Unsupported memory configuration.
Timer tick interrupt failed.
Interval timer channel 2 failed.
RAM test failed above address 0FFFFh.
Action
1. Reseat the battery.
2. Replace the following components one at a
time, in the order shown, restarting the
server each time.
a. Battery
b. (Trained service technician only) System
board
1. Reseat the battery.
2. Replace the following components one at a
time, in the order shown, restarting the
server each time.
a. Battery
b. (Trained service technician only) System
board
(Trained service technician only) Replace the
system board.
(Trained service technician only) Replace the
system board.
(Trained service technician only) Replace the
system board.
(Trained service technician only) Replace the
system board.
(Trained service technician only) Replace the
system board.
1. Correct based on the actions for the 289
POST Error Code if displayed (see "Error
logs" on page 116 for more information on
the 289 error).
2. Check the DIMM error LEDs.
(Trained service technician only) Replace the
system board.
(Trained service technician only) Replace the
system board.
1. Reseat the DIMMs.
2. Replace the following components one at a
time, in the order shown, restarting the
server each time:
a. DIMMs
b. (Trained service technician only) System
board

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