IBM x3655 - System - 7985 Service Manual page 173

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
215-xxx-000 Failed CD-RW/DVD drive test.
217-198-xxx Could not establish drive parameters.
217-xxx-00n Failed fixed disk test.
Note: n is the number of the failed drive.
The hard disk drive numbers are on the
server front.
301-xxx-000 Failed keyboard test.
Note: After installing a USB keyboard, you
might have to use the Configuration/Setup
Utility program to enable keyboardless
operation and prevent the POST error
message 301 from being displayed during
startup.
405-xxx-000 Failed Ethernet test on Ethernet controller.
405-xxx-00n Failed Ethernet test on adapter in PCI slot
n.
Action
1. Run the test again with a different CD-RW/DVD
drive.
2. Reseat the following components:
a. CD-RW/DVD drive
b. Operator information panel assembly
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. CD-RW/DVD drive
b. CD-RW/DVD media backplane
1. Reseat the hard disk drive signal cable.
2. Reseat the hard disk drive.
3. Replace the following components in the order
shown, restarting the server each time:
a. Hard disk drive
b. Hard disk drive signal cable
c. Hard disk drive backplane
1. Reseat the hard disk drive indicated by n.
2. Replace the hard disk drive indicated by n.
1. Reseat the keyboard cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board
1. Run the Configuration/Setup Utility program and
make sure that Ethernet is not disabled and that
the BIOS code is at the latest level.
2. (Trained service technician only) Replace the
system board.
1. Reseat the Ethernet adapter in slot n.
2. Replace the Ethernet adapter in slot n.
3. (Trained service technician only) Replace the
system board.
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Chapter 5. Diagnostics