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IBM x3655 - System - 7985 Installation Manual

Installation guide
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System x3655
Type 7985

Installation Guide

Welcome.
Thank you for buying an
IBM server.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
Installation Guide
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
Documentation CD.
You can also find the most
current information about
your server at:
http://www.ibm.com/servers/
eserver/support/xseries/
index.html.
Start the server.
Did the server
start correctly?
Yes
Turn off the server
and install options.
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
Did the server
start correctly?
Yes
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
server setup
completed?
Yes
Use
ServerGuide to
install the operating
system?
Yes
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
The server is ready to use.
Go to
http://www.ibm.com/support/mysupport/
to register the server.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
No
Go to the Web for instructions:
http://www.ibm.com/servers/
eserver/support/xseries/
index.html.

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Summary of Contents for IBM x3655 - System - 7985

  • Page 1: Installation Guide

    Go to the Web for instructions: http://www.ibm.com/servers/ install the operating http://www.ibm.com/servers/ system? eserver/support/xseries/ eserver/support/xseries/ index.html. index.html. Install applications, such as IBM systems management software and IBM ServeRAID programs The server is ready to use. Go to http://www.ibm.com/support/mysupport/ to register the server.

  • Page 2: Server Support

    Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/. View information about IBM Support Line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Is the problem http://www.ibm.com/planetwide/.
  • Page 3 IBM System x3655 Type 7985 Installation Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 79 and the Warranty and Support Information document on the IBM Documentation CD. Third Edition (February 2007) © Copyright International Business Machines Corporation 2007. All rights reserved.

  • Page 5: Table Of Contents

    Chapter 1. Introduction ..... . 1 The IBM System x Documentation CD ....2 Hardware and software requirements .
  • Page 6 Hardware service and support ....78 IBM Taiwan product service ....78 Appendix B.

  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2007...
  • Page 8 All caution and danger statements in this documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in the IBM Safety Information book.
  • Page 9 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 10 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 11 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 12 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. IBM System x3655 Type 7985: Installation Guide...
  • Page 13 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 14 IBM System x3655 Type 7985: Installation Guide...

  • Page 15: Chapter 1. Introduction

    If firmware and documentation updates are available, you can download them from the IBM web site. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated...

  • Page 16: The Ibm System X Documentation Cd

    See the Rack Installation Instructions document for complete rack installation and removal instructions. The IBM System x Documentation CD The IBM System x Documentation CD contains documentation for your server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly.

  • Page 17: Notices And Statements In This Document

    Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM System x Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.

  • Page 18: Features And Specifications

    Depending on the server model, some features might not be available, or some specifications might not apply. Racks are marked in vertical increments of 4.45 cm (1.75 inches). Each increment is referred to as a unit, or “U.” IBM System x3655 Type 7985: Installation Guide...
  • Page 19 Table 1. Features and specifications Microprocessor: Hot-swap power supplies: Environment: v AMD Opteron dual-core with 2 MB (1 v Air temperature: 835 watts (100-240 V ac) MB per core) Level-2 cache – Server on: 10° to 35°C (50.0° to v Minimum: One v 1 GHz Hypertransport interconnect bus 95.0°F);...

  • Page 20: Major Components Of The Server

    Optional tape drive Operator information panel CD/DVD drive 3.5-inch filler panel Power backplane 3.5-inch hard disk drive 2.5-inch drive cage with 3.5-inch cage hard disk drive backplane divider 2.5-inch hard disk drive 2.5-inch filler panel IBM System x3655 Type 7985: Installation Guide...
  • Page 21 Riser-card assembly Remote Supervisor Adapter II SlimLine Full-height adapter DIMM air baffle Low-profile DIMM adapter ServeRAID SAS controller Heat sink Microprocessor Heat-sink retention module Shuttle assembly System board with shuttle assembly mounted Chapter 1. Introduction...
  • Page 22 IBM System x3655 Type 7985: Installation Guide...

  • Page 23: Chapter 2. Installing Optional Devices

    This chapter provides basic instructions for installing optional hardware devices in the server. These instructions are intended for users who are experienced with setting up IBM server hardware. If you need more detailed instructions, see the User’s Guide on the IBM System x Documentation CD.

  • Page 24: System Reliability Guidelines

    When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. System reliability guidelines...

  • Page 25: Handling Static-Sensitive Devices

    v Do not drop any metallic objects, such as paper clips, hairpins, and screws, into the server. Handling static-sensitive devices Attention: Static electricity can damage the server and other electronic devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

  • Page 26: Removing The Air Baffle

    Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with an air baffle removed might damage server components. IBM System x3655 Type 7985: Installation Guide...

  • Page 27: Installing The Air Baffle

    Riser card assembly Release tab Air baffle Release tab To remove the air baffle, complete the following steps: 1. Read the safety information that begins on page v and “Installation guidelines” on page 9. 2. Turn off the server and peripheral devices and disconnect all power cords and external cables (see “Turning off the server”...

  • Page 28: Installing A Memory Module

    Note: Because some memory is reserved for system operation, the actual usable memory size reported by the operating system will be less than the total installed size. IBM System x3655 Type 7985: Installation Guide...
  • Page 29 v The server comes with a minimum of two 512 MB DIMMs installed in connectors 1 and 2. When you install additional DIMMs, you must install two identical DIMMS at a time, in the order shown in the following table, to maintain performance.
  • Page 30 Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly inserted; open the retaining clips, remove the DIMM, and then reinsert it. IBM System x3655 Type 7985: Installation Guide...

  • Page 31: Installing A Hard Disk Drive

    Ultra-Slim hard disk drive trays for 2.5-inch drives. For a list of supported 2.5-inch hard disk drives, go to the ServerProven Web site at http://www.ibm.com/servers/eserver/serverproven/compat/us . v All hot-swap drives in the server should have the same throughput speed rating.
  • Page 32 IBM System x3655 Type 7985: Installation Guide...

  • Page 33: Installing An Additional Microprocessor

    Note: You might have to reconfigure the disk arrays after installing hard disk drives. See the RAID documentation on the IBM ServeRAID Support CD for more information. If you have other devices to install, do so now. Otherwise, go to“Completing the installation”...
  • Page 34 The following illustration shows the microprocessor connector locations on the system board. Microprocessor 2 connector Microprocessor 1 connector The following illustration shows how to install the second microprocessor on the system board. IBM System x3655 Type 7985: Installation Guide...
  • Page 35 Heat sink Microprocessor Microprocessor socket dust cover Note: For simplicity, certain components have been removed from this illustration. Attention: v A startup (boot) processor must always be installed in microprocessor connector 1 on the system board. v To ensure correct server operation when you install an additional microprocessor, use microprocessors that have the same cache size and type, and the same clock speed.
  • Page 36 Touching the thermal grease will contaminate it. For details, see the information about thermal grease in the User’s Guide on the IBM Documentation CD. IBM System x3655 Type 7985: Installation Guide...

  • Page 37: Removing The Riser-Card Assembly

    HTX adapter slot. You can replace the HTX riser-card assembly with one that has a PCI-X 64-bit 133 MHz connector, or one that has a PCI-Express x16 connector. See the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/ for a list of riser-card assemblies that you can use with the server.
  • Page 38 4. Push the two retention latches on the riser-card assembly toward the second microprocessor slot; then, grasp the assembly at the rear and side edges and lift it to remove it from the server. Place the riser-card assembly on a flat, static-protective surface. IBM System x3655 Type 7985: Installation Guide...

  • Page 39: Installing The Riser-Card Assembly

    Installing the riser-card assembly To install the riser-card assembly, complete the following steps: Access holes Release tabs 1. Read the safety information that begins on page v and “Installation guidelines” on page 9. 2. Make sure that the server and all peripheral devices are turned off, and that the power cords and all external cables are disconnected.

  • Page 40: Installing An Adapter

    The optional Remote Supervisor Adapter II SlimLine is installed on the riser card. To install a Remote Supervisor Adapter II SlimLine, see “Installing the Remote Supervisor Adapter II SlimLine” on page 28. v Your server supports only 3.3 V and universal PCI adapters. IBM System x3655 Type 7985: Installation Guide...
  • Page 41 v The PCI bus configuration is as follows: – Non-hot-plug, full-length PCI Express x16 (x16 lanes) or PCI-X 64 bit, 133 MHz, slot 1 – Non-hot-plug, low profile PCI Express x4 (x4 lanes), slot 2 – Non-hot-plug, low profile PCI Express x8 (x8 lanes), slots 3 and 4 v The system scans devices in the following order, if you have not changed the default boot precedence: integrated Ethernet controllers, integrated SAS controller, and then PCI slots 1, 2, 3, and 4.

  • Page 42: Installing The Remote Supervisor Adapter Ii Slimline

    Ethernet port on the rear of the server is active. Note: Earlier versions of the Remote Supervisor Adapter II SlimLine might not work in this server. See the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/ for the supported Remote Supervisor Adapter II SlimLine.

  • Page 43: Replacing The Serveraid Sas Controller

    The server comes with a ServeRAID-8k-l SAS Controller installed. To replace the ServeRAID-8k-l SAS Controller or install a ServeRAID-8k SAS Controller, see the instructions in the User’s Guide on the IBM System x Documentation CD. Installing an optional tape drive To install an optional tape drive in the server, see the instuctions in the User’s...

  • Page 44: Installing The Cover

    Connecting the cables The following illustrations show the locations of the input and output connectors on the front and rear of the server. Front view USB 5 connector USB 6 connector Video connector Rear view IBM System x3655 Type 7985: Installation Guide...

  • Page 45: Updating The Server Configuration

    Power cord connector Systems-management Ethernet 2 connector Ethernet connector Ethernet 1 connector USB 4 connector Optional external Serial USB 3 connector SAS connector connector Video connector USB 1/USB 2 connectors You must turn off the server before connecting or disconnecting cables from the server.
  • Page 46 IBM System x3655 Type 7985: Installation Guide...

  • Page 47: Chapter 3. Server Controls, Leds, And Power

    CD/DVD eject button CD/DVD drive activity LED Rack release latch Rack release latch Operator information panel: This panel contains controls, LEDs, and connectors. The following illustration shows the controls, LEDs, and connectors on the operator information panel. © Copyright IBM Corp. 2007...
  • Page 48 System-locator LED: Use this LED to visually locate the server among other servers. You can use IBM Director to light this LED remotely. v Information LED: When this LED is lit, it indicates that a noncritical event has occurred.

  • Page 49: Rear View

    LEDs are lit. For any other combination of LEDs, see the Problem Determination and Service Guide on the IBM System x Documentation DC power LED: Each hot-swap power supply has a dc power LED and an ac power LED.

  • Page 50: Server Power Features

    System-locator LED: Use this LED to visually locate the server among other servers. You can use IBM Director to light this LED remotely. Power-on LED: When this LED is lit and not flashing, it indicates that the server is turned on.

  • Page 51: Turning Off The Server

    Turning off the server When you turn off the server and leave it connected to ac power, the server can respond to requests from the service processor, such as a remote request to turn on the server. While the server remains connected to ac power, one or more fans might continue to run.
  • Page 52 IBM System x3655 Type 7985: Installation Guide...

  • Page 53: Chapter 4. Configuring The Server

    Chapter 4. Configuring the server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify the operating-system installation.

  • Page 54: Using The Serveraid Configuration Programs

    To help ensure signal quality, do not use drives with different speeds and data rates in the array. v To update the firmware and BIOS code for an optional ServeRAID SAS controller, you must use the IBM ServeRAID CD that comes with the ServeRAID option. Using the IBM ServeRAID Configuration Utility program...

  • Page 55: Using Serveraid Manager

    Using ServeRAID Manager Use ServeRAID Manager, which is on the IBM ServeRAID Support CD, to: v Configure a redundant array of independent disks (RAID) array v Erase all data from a hard disk drive and return the disk to the factory-default...

  • Page 56: Viewing The Configuration

    When you click an object in the ServeRAID Manager tree, information about that object appears in the right pane. To display a list of available actions for an object, click the object and click Actions. IBM System x3655 Type 7985: Installation Guide...

  • Page 57: Using The Baseboard Management Controller

    To update and configure the BIOS code to enable SOL, complete the following steps: 1. Update the BIOS code: a. Download the latest version of the BIOS code from http://www.ibm.com/ support/. b. Update the BIOS code, following the instructions that come with the update file that you downloaded.

  • Page 58: Linux Configuration

    Red Hat Enterprise Linux ES 4 configuration: Note: This procedure is based on a default installation of Red Hat Enterprise Linux ES 4. The file names, structures, and commands might be different for other versions of Red Hat Linux. IBM System x3655 Type 7985: Installation Guide...
  • Page 59 To configure the general Linux parameters for SOL operation when you are using the Red Hat Enterprise Linux ES 4 operating system, complete the following steps. Note: Hardware flow control prevents character loss during communication over a serial connection. You must enable it when using a Linux operating system. 1.
  • Page 60 Original /etc/lilo.conf contents prompt timeout=50 default=linux boot=/dev/hda map=/boot/map install=/boot/boot.b message=/boot/message linear image=/boot/vmlinuz-2.4.9-e.12smp label=linux initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 image=/boot/vmlinuz-2.4.9-e.12 label=linux-up initrd=/boot/initrd-2.4.9-e.12.img read-only root=/dev/hda6 IBM System x3655 Type 7985: Installation Guide...
  • Page 61 Modified /etc/lilo.conf contents prompt timeout=50 default=linux-Monitor boot=/dev/hda #map=/boot/map install=/boot/boot.b #message=/boot/message linear # This will allow you to only Monitor the OS boot via SOL image=/boot/vmlinuz-2.4.9-e.12smp label=linux-Monitor initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 append="console=ttyS0,19200n8 console=tty1" # This will allow you to Interact with the OS boot via SOL image=/boot/vmlinuz-2.4.9-e.12smp label=linux-Interact initrd=/boot/initrd-2.4.9-e.12smp.img...
  • Page 62 Red Hat Enterprise Linux ES (2.4.9-e.12smp) root (hd0,0) kernel /vmlinuz-2.4.9-e.12smp ro root=/dev/hda6 initrd /initrd-2.4.9-e.12smp.img title Red Hat Enterprise Linux ES-up (2.4.9-e.12) root (hd0,0) kernel /vmlinuz-2.4.9-e.12 ro root=/dev/hda6 initrd /initrd-2.4.9-e.12.img IBM System x3655 Type 7985: Installation Guide...
  • Page 63 Modified /boot/grub/grub.conf contents #grub.conf generated by anaconda # Note that you do not have to rerun grub after making changes to this file # NOTICE: You have a /boot partition. This means that all kernel and initrd paths are relative to /boot/, eg. root (hd0,0) kernel /vmlinuz-version ro root=/dev/hda6 initrd /initrd-version.img...
  • Page 64 (hd0,1)/boot/vmlinuz root=/dev/hda2 acpi=oldboot vga=791 console=ttyS1,19200 console=tty1 initrd (hd0,1)/boot/initrd # This will allow you to Interact with the OS boot via SOL title linux SOL Interactive kernel (hd0,1)/boot/vmlinuz root=/dev/hda2 acpi=oldboot vga=791 console=tty1 console=ttyS0,19200 initrd (hd0,1)/boot/initrd IBM System x3655 Type 7985: Installation Guide...

  • Page 65: Microsoft Windows 2003 Standard Edition Configuration

    Modified /boot/grub/menu.lst contents Notes title floppy root chainloader +1 title failsafe kernel (hd0,1)/boot/vmlinuz.shipped root=/dev/hda2 ide=nodma apm=off vga=normal nosmp disableapic maxcpus=0 3 initrd (hd0,1)/boot/initrd.shipped Note 1: The kernel line is shown with a line break. In your file, the entire entry must all be on one line. You must restart the Linux operating system after completing these procedures for the changes to take effect and to enable SOL.

  • Page 66: Installing The Osa Smbridge Management Utility Program

    To install the OSA SMBridge management utility program on a server running a Windows operating system, complete the following steps: 1. Go to http://www.ibm.com/support/ and download the utility program and create the OSA BMC Management Utility CD. 2. Insert the OSA BMC Management Utility CD into the drive. The InstallShield wizard starts, and a window similar to that shown in the following illustration opens.
  • Page 67 Linux operating system, complete the following steps. You must be logged in as a root user to perform these procedures. 1. Go to http://www.ibm.com/support/ and download the utility program and create the OSA BMC Management Utility CD. 2. Insert the OSA BMC Management Utility CD into the drive.

  • Page 68: Using The Baseboard Management Controller Utility Programs

    Use CLI mode to remotely perform power-management and system identification control functions over a LAN or serial port interface from a command-line interface. Use CLI mode also to remotely view the System Event/Error log. IBM System x3655 Type 7985: Installation Guide...
  • Page 69 Use the following commands in CLI mode: – identify Control the system-locator LED on the front of the server. – power Turn the server on and off remotely. – sel Perform operations with the BMC system event log. – sysinfo Display general system information that is related to the server and the baseboard management controller.
  • Page 70 IBM System x3655 Type 7985: Installation Guide...

  • Page 71: Chapter 5. Solving Problems

    If you cannot diagnose and correct problems using the information in this chapter, see Appendix A, “Getting help and technical assistance,” on page 77, the Problem Determination and Service Guide on the IBM System x Documentation CD, and the “Server Support” flowchart in the front of this document.

  • Page 72: Post Error Codes

    Other beep codes See the Problem Determination and Service Guide on the IBM System x Documentation CD for information about other beep codes. POST error codes The following table provides an abbreviated list of the error codes that might appear during POST.
  • Page 73 Table 3. Abbreviated list of POST error messages (continued) POST Failing device or message problem found Suggested action A DIMM has been 1. If the DIMM was disabled by the user, run the disabled by the user Configuration/Setup Utility program and enable or by the system.
  • Page 74 3. Reseat the had disk drive. 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. (Trained service technician only) System board IBM System x3655 Type 7985: Installation Guide...

  • Page 75: Troubleshooting Tables

    Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more detailed troubleshooting information. If you cannot find the problem in these tables, run the diagnostic programs (see “Running the diagnostic programs”...

  • Page 76: General Problems

    A hard disk drive passes the Run the diagnostic SCSI Fixed Disk Test (see“Running the diagnostic programs” in diagnostic Fixed Disk Test but the Problem Determination and Service Guide). the problem remains. IBM System x3655 Type 7985: Installation Guide...

  • Page 77: Intermittent Problems

    Intermittent problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 78 3. Reseat the mouse or pointing device cable. 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. Mouse or pointing device b. (Trained service technician only) System board IBM System x3655 Type 7985: Installation Guide...

  • Page 79: Memory Problems

    Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 80: Microprocessor Problems

    If the error is associated with a microprocessor, replace the microprocessor. v If the error is associated with a microprocessor socket, replace the system board. IBM System x3655 Type 7985: Installation Guide...

  • Page 81: Monitor Problems

    Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • Page 82 To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 in.). b. Non-IBM monitor cables might cause unpredictable problems. 2. Reseat the following components: a. Monitor cable b.

  • Page 83: Optional-Device Problems

    An IBM optional device that was 1. Make sure that: just installed does not work. v The device is designed for the server (see http://www.ibm.com/servers/ eserver/serverproven/compat/us/). v You followed the installation instructions that came with the device and the device is installed correctly.

  • Page 84: Power Problems

    20 seconds; then, reconnect the ac power cord and restart the server. 2. If the problem remains, or if you are using an ACPI-aware operating system, suspect the system board. IBM System x3655 Type 7985: Installation Guide...

  • Page 85: Serial Port Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...

  • Page 86: Serverguide Problems

    2. If you receive any error messages while you use the software, see the information that comes with the software for a description of the messages and suggested solutions to the problem. 3. Contact your place of purchase of the software. IBM System x3655 Type 7985: Installation Guide...

  • Page 87: Universal Serial Bus (Usb) Port Problems

    Universal Serial Bus (USB) port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 88: Diagnosing Problems Using Light Path Diagnostics

    1. If all 10 fans are installed, make sure power supply 1 and power supply 2 are installed. 2. Make sure the power supply is correctly seated and the AC power cord is plugged in. 3. If the problem remains, replace the power supply. IBM System x3655 Type 7985: Installation Guide...
  • Page 89 Problem Action PS 2 The power supply in bay 2 has failed. 1. If all 10 fans are installed, make sure power supply 1 and power supply 2 are installed. 2. Make sure the power supply is correctly seated and the AC power cord is plugged in.
  • Page 90 If you cannot isolate the failing adapter through the LEDs and the information in the system error log, remove one adapter at a time from the failing PCI bus, and restart the server after each adapter is removed. v Call for service. IBM System x3655 Type 7985: Installation Guide...

  • Page 91: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system or optional device, and whom to call for service, if it is necessary.

  • Page 92: Getting Help And Information From The World Wide Web

    Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM System x ® and xSeries information is http://www.ibm.com/systems /x/. The address for IBM IntelliStation information is http://www.ibm.com/intellistation/.

  • Page 93: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 94: Important Notes

    IBM. Maximum memory may require replacement of the standard memory with an optional memory module. IBM System x3655 Type 7985: Installation Guide...

  • Page 95: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 96: Battery Return Program

    United States, go to http://www.ibm.com/ibm/environment/ products/batteryrecycle.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.

  • Page 97: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 98: European Union Emc Directive Conformance Statement

    IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.

  • Page 99: Index

    15 installing display problems 67 adapters 26 documentation CD 2 cover 30 drive, hot-swap, installing 17, 19 DIMMs 14 hard disk drives 17 hot-swap drive 17, 19 microprocessor 19 Remote Supervisor Adapter II SlimLine 28 © Copyright IBM Corp. 2007...
  • Page 100 POST error messages 58 software problems 72 power solving problems 57 problems 70 specifications 4 power supply statements and notices 3 specifications 5 status LEDs 35 power-cord connector 35 system-error LED front 36 IBM System x3655 Type 7985: Installation Guide...
  • Page 101 system-error LED (continued) rear 34 system-locator LED 34, 36 front 36 rear 34 temperature 5 thermal material heat sink 23 trademarks 79 troubleshooting chart 61 turning off the server 37 turning on the server 36 United States electronic emission Class A notice 83 United States FCC Class A notice 83 Universal Serial Bus (USB) problems 73 updating the firmware code 54...
  • Page 102 IBM System x3655 Type 7985: Installation Guide...
  • Page 104 Part Number: 43V9241 Printed in USA (1P) P/N: 43V9241...

This manual is also suitable for:

System x3655 type 7985System x3655

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