Automatic Callback; Extension Status - AT&T MERLIN LEGEND Release 3.1 System Planning Manual

System Features

Automatic Callback

This section contains instructions for setting the number of rings the system
should use to alert a caller about a callback attempt. After the specified number
of rings, the system abandons the callback attempt.
Planning Form Instructions
Under the Automatic Callback Interval heading on Form 8a, do one of the
following:
To keep the factory-set interval, check the 3 rings box.
To change the factory-set interval, check the second box and write the
number of rings (1 through 6) in the space provided.

Extension Status

This section contains instructions to set Extension Status to allow an operator, a
calling group supervisor, or a Call Management System (CMS) supervisor to
determine the status of a telephone at a glance. The lights next to the buttons
on a DSS or next to Auto Dial buttons programmed with extension numbers
indicate the status of the telephone.
Decide on the configuration and assign operator positions to monitor extension
status.
Planning Form Instructions
Under the Extension Status heading on Form 8a:
1. Check the Assign to operator positions box and write the extension
number for each operator position in the space provided (see the
appropriate copy of Form 5a, 5b, or 5d).
2. Do one of the following:
To keep the factory-set configuration, check the Group Calling/CMS
box.
To change the configuration, check the Hotel box.
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Features