Solving Processor Problems; Solving Dvd Problems - HP Xw4600 - Workstation - 2 GB RAM Technical Reference Manual

Solving processor problems

Table 6-14 Processor problems
Problem
Poor performance is experienced.
Power LED is red and stays on.

Solving DVD problems

Table 6-15 DVD problems
Problem
System does not boot from DVD
drive.
DVD devices are not detected or
the driver is not loaded.
Movie does not play in the DVD
drive.
Cannot eject CD (tray-load unit).
CD-RW or DVD-R/RW drive
cannot read a disc or takes too long
to start.
ENWW
Cause
Processor is hot.
Processor is not seated
properly or not installed.
Cause
The DVD boot is not enabled
through the Computer Setup
(F10) Utility.
Nonbootable CD in drive.
Drive is not connected properly
or not properly configured.
Movie might be regionalized
for a different country.
Decoder software is not
installed.
Disc not properly seated in the
drive.
CD has been inserted upside
down.
The DVD-ROM drive takes
longer to start because it has to
determine the type of media
played, such as audio or video.
DVD disc is dirty.
Solution
1. Be sure the airflow to the workstation is not blocked.
2. Be sure the fans are connected and working properly
(some fans only operate when needed).
3. Be sure the processor heatsink is installed properly.
1. Verify that the processor is present.
2. Reseat the processor.
Solution
Run the Computer Setup (F10) Utility and enable booting
to removable media and verify boot order settings.
Try a bootable CD in the drive.
1. Reconnect power and data cables to the drive.
2. Install correct device driver.
See the documentation included with the DVD drive.
Install decoder software.
1. Power off the workstation and insert a thin metal rod
(such as a paper clip) into the emergency eject hole
and push firmly.
2. Slowly pull the tray out from the drive until the tray is
fully extended, and then remove the disc.
Reinsert the CD with the label facing up.
Wait at least 30 seconds to let the DVD-ROM drive
determine the type of media being played. If the disc still
does not start, read the other solutions listed for this topic.
Clean DVD with a CD cleaning kit.
Customer Self Help 127