HP Compaq Pro 6305 Manuals

• 3

  About This Book
• 5

  Table of Contents

11

1 Product Features

• 11

  Standard Configuration Features
• 12

  Microtower (MT) Front Panel Components
• 13

  Small Form Factor (SFF) Front Panel Components
• 14

  Microtower (MT) Rear Panel Components
• 15

  Small Form Factor (SFF) Rear Panel Components
• 16

  Serial Number Location

17

2 Activating and Customizing the Software

• 17

  Activating and Customizing the Software in Windows 7
  • 17

    Activating the Windows Operating System
  • 18

    Downloading Windows 7 Updates
  • 18

    Installing or Upgrading Device Drivers
  • 18

    Customizing the Monitor Display
• 18

  Activating and Customizing the Software in Windows 8
  • 18

    Activating the Windows Operating System
  • 19

    Downloading Windows 8 Updates
  • 19

    Customizing the Monitor Display

20

3 Computer Setup (F10) Utility

• 20

  Computer Setup (F10) Utilities
  • 21

    Using Computer Setup (F10) Utilities
  • 22

    Computer Setup-File
  • 23

    Computer Setup-Storage
  • 26

    Computer Setup-Security
  • 31

    Computer Setup-Power
  • 32

    Computer Setup-Advanced
• 34

  Recovering the Configuration Settings

35

4 Illustrated Parts Catalog

• 35

  Microtower (MT) Chassis Spare Parts
  • 35

    Computer Major Components
  • 37

    Cables
  • 38

    Misc Parts
  • 40

    Drives
  • 40

    Misc Boards
  • 41

    Sequential Part Number Listing
• 45

  Small Form Factor (SFF) Chassis Spare Parts
  • 45

    Computer Major Components
  • 47

    Cables
  • 48

    Misc Parts
  • 50

    Drives
  • 50

    Misc Boards
  • 51

    Sequential Part Number Listing

55

5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation

• 55

  Electrostatic Discharge Information
  • 55

    Generating Static
  • 56

    Preventing Electrostatic Damage to Equipment
  • 56

    Personal Grounding Methods and Equipment
  • 57

    Grounding the Work Area
  • 57

    Recommended Materials and Equipment
• 58

  Operating Guidelines
• 58

  Routine Care
  • 58

    General Cleaning Safety Precautions
  • 59

    Cleaning the Computer Case
  • 59

    Cleaning the Keyboard
  • 59

    Cleaning the Monitor
  • 60

    Cleaning the Mouse
• 60

  Service Considerations
  • 60

    Power Supply Fan
  • 60

    Tools and Software Requirements
  • 60

    Screws
  • 61

    Cables and Connectors
  • 61

    Hard Drives
  • 61

    Lithium Coin Cell Battery
• 62

  SATA Hard Drives
• 62

  SATA Hard Drive Cables
  • 62

    SATA Data Cable
• 62

  SMART ATA Drives
• 62

  Cable Management
• 63

  Hard Drive Capacities

64

6 Removal and Replacement Procedures Microtower (MT) Chassis

• 64

  Preparation for Disassembly
• 65

  Computer Access Panel
• 66

  Front Bezel
• 67

  Front Bezel Security
• 69

  Bezel Blanks
• 70

  Memory
  • 70

    Dimms
  • 70

    DDR3-SDRAM Dimms
  • 71

    Populating DIMM Sockets
  • 72

    Installing Dimms
• 74

  Expansion Cards
• 77

  WLAN Module
• 79

  System Board Connections
• 80

  Drives
  • 82

    Drive Positions
  • 83

    Removing a 5.25-Inch or 3.5-Inch Drive From a Drive Bay
  • 85

    Installing a 5.25-Inch or 3.5-Inch Drive Into a Drive Bay
  • 87

    Removing a Hard Drive From a Drive Bay
  • 88

    Installing a Hard Drive Into an Internal Drive Bay
  • 90

    Removing and Replacing a Removable 3.5-Inch SATA Hard Drive
• 95

  Front Fan Assembly
• 96

  Front I/O Assembly
• 97

  Power Switch/Led Assembly
• 99

  Heat Sink
• 100

  Processor
• 101

  Speaker
• 103

  Rear Chassis Fan
• 105

  Power Supply
• 106

  System Board

109

7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis

• 109

  Preparation for Disassembly
• 110

  Access Panel
• 111

  Front Bezel
• 112

  Front Bezel Security
• 114

  Bezel Blanks
• 115

  Memory
  • 115

    Dimms
  • 115

    DDR3-SDRAM Dimms
  • 116

    Populating DIMM Sockets
  • 117

    Installing Dimms
• 119

  Expansion Card
• 123

  WLAN Module
• 125

  System Board Connections
• 126

  Drives
  • 127

    Drive Positions
  • 127

    Installing and Removing Drives
    • 129

      Removing a 5.25-Inch Drive From a Drive Bay
    • 129

      Installing a 5.25-Inch Drive Into a Drive Bay
    • 131

      Removing a 3.5-Inch Drive From a Drive Bay
    • 133

      Installing a 3.5-Inch Drive Into a Drive Bay
    • 135

      Removing and Replacing the Primary 3.5-Inch Internal Hard Drive
    • 137

      Removing and Replacing a Removable 3.5-Inch SATA Hard Drive
• 142

  Fan Duct
• 143

  Front Fan Assembly
• 145

  Hood Sensor
• 146

  Front I/O, Power Switch Assembly
• 148

  Speaker
• 149

  Heat Sink
• 151

  Processor
• 152

  Power Supply
• 153

  System Board
• 155

  Using the Small Form Factor Computer in a Tower Orientation

156

8 Troubleshooting Without Diagnostics

• 156

  Safety and Comfort
• 156

  Before You Call for Technical Support
• 157

  Helpful Hints
• 158

  Solving General Problems
• 162

  Solving Power Problems
• 164

  Solving Hard Drive Problems
• 166

  Solving Media Card Reader Problems
• 168

  Solving Display Problems
• 173

  Solving Audio Problems
• 175

  Solving Printer Problems
• 176

  Solving Keyboard and Mouse Problems
• 177

  Solving Keyboard/Mouse Problems
• 179

  Solving Hardware Installation Problems
• 181

  Solving Network Problems
• 185

  Solving Memory Problems
• 186

  Solving Processor Problems
• 187

  Solving CD-ROM and DVD Problems
• 189

  Solving USB Flash Drive Problems
• 190

  Solving Front Panel Component Problems
• 191

  Solving Internet Access Problems
• 192

  Solving Software Problems
• 194

  Contacting Customer Support

195

9 HP PC Hardware Diagnostics

• 195

  Why Run HP PC Hardware Diagnostics - UEFI
• 195

  How to Access and Run HP PC Hardware Diagnostics - UEFI
• 196

  Downloading HP PC Hardware Diagnostics to a USB Device

197

10 POST Error Messages

• 197

  POST Numeric Codes and Text Messages
• 205

  Interpreting POST Diagnostic Front Panel Leds and Audible Codes

209

11 Password Security and Resetting CMOS

• 209

  Resetting the Password Jumper
• 210

  Clearing and Resetting the CMOS

213

12 Backup And Recovery

• 213

  Restoring and Recovering in Windows 7
  • 213

    System Restore
  • 213

    System Recovery
    • 214

      System Recovery When Windows Is Responding
    • 215

      System Recovery When Windows Is Not Responding
    • 215

      System Recovery Using Recovery Media
      • 216

        Creating Recovery Media
      • 217

        Using Recovery Media
• 217

  Backup and Recovery in Windows 8
  • 218

    Backing Up Your Information
  • 218

    Performing a System Recovery
    • 219

      Using the Windows Recovery Tools
    • 219

      Using F11 Recovery Tools
    • 220

      Using Windows 8 Operating System Media (Purchased Separately)

221

Appendix A Battery Replacement

224

Appendix B Power Cord Set Requirements

• 224

  General Requirements
• 224

  Japanese Power Cord Requirements
• 225

  Country-Specific Requirements

226

Appendix C Specifications

• 226

  MT Specifications
• 227

  Sff Specifications

• 3

  About This Book
• 5

  Table of Contents

11

1 Introduction to Security

• 12

  HP Protecttools Features
• 13

  HP Protecttools Security Products Description and Common Use Examples
  • 13

    Credential Manager (Password Manager) for HP Protecttools
  • 14

    Embedded Security for HP Protecttools
  • 14

    Drive Encryption for HP Protecttools
  • 15

    File Sanitizer for HP Protecttools
  • 15

    Device Access Manager for HP Protecttools
  • 15

    Privacy Manager for HP Protecttools
  • 16

    Computrace for HP Protecttools (Formerly Known As Lojack Pro)
• 16

  Accessing HP Protecttools Security
• 16

  Achieving Key Security Objectives
  • 17

    Protecting against Targeted Theft
  • 17

    Restricting Access to Sensitive Data
  • 18

    Preventing Unauthorized Access From Internal or External Locations
  • 18

    Creating Strong Password Policies
• 19

  Additional Security Elements
  • 19

    Assigning Security Roles
  • 19

    Managing HP Protecttools Passwords
    • 20

      Creating a Secure Password
  • 21

    Backing Up Credentials and Settings

22

2 HP Protecttools Security Manager Administrative Console

• 22

  About HP Protecttools Administrative Console
• 22

  Using the Administrative Console
• 23

  Getting Started - Setup Wizard
• 23

  Configuring Your System
  • 24

    Enabling Security Features
  • 24

    Defining Security Manager Authentication Policies
    • 24

      Logon Tab
    • 24

      Session Tab
  • 25

    Defining Settings
  • 25

    Managing Users
    • 25

      Adding a User
    • 26

      Removing a User
    • 26

      Checking User Status
  • 26

    Specifying Device Settings
• 26

  Configuring Applications Settings
• 27

  Encrypting Drives
• 27

  Managing Device Access

28

3 HP Protecttools Security Manager

• 28

  Logging in After Security Manager Is Configured
• 29

  Managing Passwords
• 29

  Setting Credentials
  • 29

    Changing Your Windows Password
  • 29

    Setting Up a Smart Card
  • 30

    Initializing the Smart Card
  • 30

    Registering the Smart Card
• 30

  Managing Communication Privacy
• 31

  Shredding or Bleaching Files
• 31

  Viewing Drive Encryption Status
• 31

  Viewing Device Access
• 31

  Activating Theft Recovery
• 32

  Adding Applications
• 32

  Setting Preferences
• 32

  Backup and Restore
  • 32

    Backing Up Your Data
  • 33

    Restoring Your Data
• 34

  Changing Your Windows User Name and Picture

35

4 Password Manager for HP Protecttools

• 36

  Adding Logons
• 36

  Editing Logons
• 37

  Using the Logons Menu
• 37

  Organizing Logons Into Categories
• 38

  Managing Your Logons
• 38

  Assessing Your Password Strength
• 38

  Password Manager Icon Settings

39

5 Drive Encryption for HP Protecttools

• 40

  Setup Procedures
  • 40

    Opening Drive Encryption
• 40

  General Tasks
  • 40

    Activating Drive Encryption
  • 40

    Deactivating Drive Encryption
  • 40

    Logging in After Drive Encryption Is Activated
    • 41

      Encrypting or Decrypting Individual Drives
  • 41

    Backup and Recovery (Administrator Task)
    • 41

      Creating Backup Keys

42

6 Privacy Manager for HP Protecttools

• 42

  Opening Privacy Manager
• 42

  Setup Procedures
  • 42

    Managing Privacy Manager Certificates
  • 42

    Requesting and Installing a Privacy Manager Certificate
    • 43

      Requesting a Privacy Manager Certificate
    • 43

      Installing a Privacy Manager Certificate
  • 43

    Viewing Privacy Manager Certificate Details
  • 44

    Renewing a Privacy Manager Certificate
  • 44

    Setting a Default Privacy Manager Certificate
  • 44

    Deleting a Privacy Manager Certificate
  • 44

    Restoring a Privacy Manager Certificate
  • 45

    Revoking Your Privacy Manager Certificate
  • 45

    Managing Trusted Contacts
    • 45

      Adding Trusted Contacts
      • 46

        Adding a Trusted Contact
      • 46

        Adding Trusted Contacts Using Your Microsoft Outlook Address Book
    • 47

      Viewing Trusted Contact Details
    • 47

      Deleting a Trusted Contact
    • 47

      Checking Revocation Status for a Trusted Contact
• 47

  General Tasks
  • 47

    Using Privacy Manager in Microsoft Office
  • 51

    Using Privacy Manager in Microsoft Outlook
• 52

  Advanced Tasks
  • 52

    Migrating Privacy Manager Certificates and Trusted Contacts to a Different Computer
    • 52

      Exporting Privacy Manager Certificates and Trusted Contacts
    • 52

      Importing Privacy Manager Certificates and Trusted Contacts

53

7 File Sanitizer for HP Protecttools

• 53

  Setup Procedures
  • 53

    Opening File Sanitizer
  • 54

    Setting a Free Space Bleaching Schedule
  • 54

    Setting a Shred Schedule
  • 54

    Selecting or Creating a Shred Profile
  • 54

    Selecting a Predefined Shred Profile
  • 55

    Customizing an Advanced Security Shred Profile
  • 55

    Customizing a Simple Delete Profile
• 56

  General Tasks
  • 56

    Using a Key Sequence to Initiate Shredding
  • 56

    Using the File Sanitizer Icon
  • 57

    Manually Shredding One Asset
  • 57

    Manually Shredding All Selected Items
  • 57

    Manually Activating Free Space Bleaching
  • 58

    Aborting a Shred or Free Space Bleaching Operation
  • 58

    Viewing the Log Files

59

8 Embedded Security for HP Protecttools

• 59

  Setup Procedures
  • 59

    Installing Embedded Security for HP Protecttools (If Necessary)
  • 59

    Enabling the Embedded Security Chip in Computer Setup
  • 60

    Initializing the Embedded Security Chip
  • 60

    Setting Up the Basic User Account
• 61

  General Tasks
  • 61

    Using the Personal Secure Drive
  • 61

    Encrypting Files and Folders
  • 61

    Sending and Receiving Encrypted E-Mail
• 62

  Advanced Tasks
  • 62

    Backing Up and Restoring
    • 62

      Creating a Backup File
    • 62

      Restoring Certification Data From the Backup File
  • 62

    Changing the Owner Password
  • 62

    Resetting a User Password

63

9 Device Access Manager for HP Protecttools

• 63

  Starting Background Service
• 63

  Simple Configuration
• 64

  Device Class Configuration (Advanced)
  • 64

    Adding a User or a Group
  • 64

    Removing a User or a Group
  • 64

    Denying or Allowing Access to a User or Group
• 64

  Just in Time Authentication (JITA) Configuration
  • 65

    Creating a JITA for a User or Group
  • 65

    Creating an Extendable JITA for a User or Group
  • 66

    Disabling a JITA for a User or Group
• 66

  Advanced Settings

67

10 Computrace For HP Protecttools

68

Glossary

72

Index

• 1

  Table of Contents

2

Executive Summary

2

Identifying an Advanced Format Drive

3

What Does the Advanced Format Drive Mean to You

• 3

  Partition Alignment
• 4

  Performance Optimization

6

Important Tips

• 6

  Encrypting Drives
• 6

  Installing Windows Vista (Prior to SP1) or Windows XP Images
• 7

  Avoiding a Potential Error Associated with a Windows Vista Deployment
• 7

  Creating a 1 Mb-Aligned Partition
• 9

  Extending the Partition During a Windows XP Image Deployment
• 10

  Aligning Drives in a RAID Configuration
• 10

  Using Third-Party Deployment Tools
• 10

  Enhancing Performance with Many Small Writes (As with Imagex)

10

Validating Partition Alignment

• 11

  Using the Unattended Advanced Format Hard Disk Information Tool
• 11

  Using Diskext
• 12

  Using WMIC
• 12

  Using Diskpart
• 13

  Sample Validation

14

Summary of HP Advanced Format Tools

16

Frequently Asked Questions

18

Appendix A: Technical Background

• 18

  Partition Alignment
• 19

  Why Alignment Helps

20

Appendix B: Procedure for Installing KB982018 Into Winpe 3.0

21

For More Information