HP ProOne 400 G1 Manuals

• 5

  Table of Contents

11

1 Product Features

• 11

  Overview
• 13

  Front Components
• 14

  Side Components
• 15

  Rear Components
• 16

  Adjusting the Stand
• 17

  Serial Number Location

18

2 Display Options

• 18

  Adjusting the Audio Signal
• 18

  Adjusting Display Brightness

20

3 Activating and Customizing the Software

• 20

  Activating and Customizing the Software in Windows 7
  • 20

    Activating the Windows Operating System
  • 21

    Downloading Windows 7 Updates
  • 21

    Installing or Upgrading Device Drivers
  • 21

    Customizing the Monitor Display
• 21

  Activating and Customizing the Software in Windows 8
  • 21

    Activating the Windows Operating System
  • 22

    Downloading Windows 8 Updates
  • 22

    Customizing the Monitor Display

23

4 Illustrated Parts Catalog

• 23

  System Unit
• 25

  Misc Parts
• 26

  Boards
• 27

  Keyboards
• 28

  Cables
• 28

  Drives
• 29

  Sequential Part Number Listing

32

5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation

• 32

  Electrostatic Discharge Information
  • 33

    Generating Static
  • 33

    Preventing Electrostatic Damage to Equipment
  • 34

    Personal Grounding Methods and Equipment
  • 34

    Grounding the Work Area
  • 34

    Recommended Materials and Equipment
• 35

  Operating Guidelines
• 36

  Routine Care
  • 36

    General Cleaning Safety Precautions
  • 36

    Cleaning the Computer Case
  • 36

    Cleaning the Keyboard
  • 37

    Cleaning the Monitor
  • 37

    Cleaning the Mouse
• 37

  Service Considerations
  • 37

    Tools and Software Requirements
  • 38

    Screws
  • 38

    Cables and Connectors
  • 38

    Hard Drives
  • 39

    Lithium Coin Cell Battery
• 39

  SATA Hard Drives
• 40

  SATA Hard Drive Cables
  • 40

    SATA Data Cable
• 40

  SMART ATA Drives
• 40

  Cable Management

41

6 Removal and Replacement Procedures All-In One (AIO) Chassis

• 41

  Preparing to Disassemble the Computer
• 42

  Installing an Rear Cover Security Screw
• 43

  Synchronizing the Optional Wireless Keyboard and Mouse
• 44

  Rear Cover
• 45

  Stand
• 47

  Replacing Drives
  • 48

    Replacing a Hard Drive
    • 48

      Removing a Hard Drive
      • 48

        Removing a 3.5-Inch Hard Drive
      • 51

        Removing a 2.5-Inch Solid State Drive (SSD), Self-Encrypting Drive (SED), or Solid State Hybrid Drive (SSHD)
    • 53

      Installing a Hard Drive
      • 53

        Installing a 3.5-Inch Hard Drive
  • 54

    Installing a 2.5-Inch Solid State Drive (SSD), Self-Encrypting Drive (SED), or Solid State Hybrid Drive (SSHD)
  • 55

    Replacing the Optical Disc Drive
• 58

  Webcam Module
• 60

  Speakers
• 62

  Antenna
• 63

  Bottom Stand
• 65

  Front Bezel
• 66

  Power Button Board
• 68

  Touch Controller Board
• 69

  Converter Board
• 71

  VESA Panel
• 72

  System Board Shield
• 74

  Memory
  • 74

    Sodimms
  • 74

    DDR3-SDRAM Sodimms
  • 75

    Populating SODIMM Sockets
  • 75

    Installing Sodimms
• 78

  Battery
• 80

  Fan
• 82

  Heat Sink
• 84

  Processor
• 86

  WLAN Module
• 88

  Hard Drive and Optical Drive Cables and Connectors
• 90

  System Board
• 92

  Display Panel
• 99

  Cable Routing

100

7 Computer Setup (F10) Utility

• 100

  Computer Setup (F10) Utilities
  • 101

    Using Computer Setup (F10) Utilities
  • 102

    Computer Setup-File
  • 103

    Computer Setup-Storage
  • 105

    Computer Setup-Security
  • 108

    Computer Setup-Power
  • 109

    Computer Setup-Advanced
• 111

  Recovering the Configuration Settings

112

8 HP PC Hardware Diagnostics

• 112

  Why Run HP PC Hardware Diagnostics - UEFI
• 112

  How to Access and Run HP PC Hardware Diagnostics - UEFI
• 113

  Downloading HP PC Hardware Diagnostics to a USB Device

114

9 Troubleshooting Without Diagnostics

• 114

  Safety and Comfort
• 114

  Before You Call for Technical Support
• 115

  Helpful Hints
• 117

  Solving General Problems
• 121

  Solving Power Problems
• 123

  Solving Hard Drive Problems
• 126

  Solving Media Card Reader Problems
• 128

  Solving Display Problems
• 133

  Solving Audio Problems
• 135

  Solving Printer Problems
• 137

  Solving Keyboard and Mouse Problems
• 139

  Solving Hardware Installation Problems
• 141

  Solving Network Problems
• 145

  Solving Memory Problems
• 147

  Solving Processor Problems
• 148

  Solving CD-ROM and DVD Problems
• 150

  Solving USB Flash Drive Problems
• 152

  Solving Front Panel Component Problems
• 152

  Solving Internet Access Problems
• 154

  Solving Software Problems
• 156

  Contacting Customer Support

157

10 Backup and Recovery

• 157

  Restoring and Recovering in Windows 7
  • 157

    System Restore
  • 158

    System Recovery
    • 158

      System Recovery When Windows Is Responding
    • 159

      System Recovery When Windows Is Not Responding
    • 159

      System Recovery Using Recovery Media
      • 160

        Creating Recovery Media
      • 162

        Using Recovery Media
• 163

  Backup and Recovery in Windows 8
  • 163

    Backing up Your Information
  • 164

    Performing a System Recovery
    • 164

      Using the Windows Recovery Tools
    • 165

      Using F11 Recovery Tools
    • 165

      Using Windows 8 Operating System Media (Purchased Separately)

167

11 POST Error Messages

• 168

  POST Numeric Codes and Text Messages
• 176

  Interpreting POST Diagnostic Front Panel Leds

179

12 Password Security and Resetting CMOS

• 180

  Establishing a Setup or Power-On Password
• 181

  Resetting the Setup and Power-On Password
• 182

  Clearing and Resetting the CMOS

184

Appendix A Power Cord Set Requirements

• 184

  General Requirements
• 184

  Japanese Power Cord Requirements
• 185

  Country-Specific Requirements

186

Appendix B Statement of Volatility

188

Appendix C Specifications

190

Index

• 3

  About this Book
• 5

  Table of Contents

7

1 Product Features

• 7

  Overview
• 9

  Front Components
• 10

  Side Components
• 11

  Rear Components
• 12

  Keyboard Features
• 13

  Adjusting the Stand
• 13

  Waking the Computer
• 14

  Serial Number Location

15

2 Display Options

• 15

  Adjusting the Audio Signal
• 15

  Adjusting Display Brightness

17

3 Hardware Repair and Upgrade

• 17

  Warnings and Cautions
• 17

  Additional Information
• 18

  Connecting and Disconnecting Power
  • 18

    Connecting Power
  • 18

    Disconnecting Power
• 19

  Installing a Cable Lock
• 20

  Installing an Access Panel Security Screw
• 21

  Synchronizing the Optional Wireless Keyboard and Mouse
• 22

  Removing Batteries from the Optional Wireless Keyboard or Mouse
• 23

  Attaching the Computer to a Mounting Fixture
• 25

  Connecting a Second Display
• 27

  Locating Internal Components
• 27

  Removing and Installing Memory
  • 27

    Sodimms
  • 27

    DDR3-SDRAM Sodimms
  • 29

    Populating SODIMM Sockets
  • 29

    Installing Sodimms
• 33

  Replacing the Battery
• 38

  Replacing Drives
  • 38

    Replacing a Hard Drive
  • 38

    Removing a Hard Drive
  • 38

    Removing a 3.5-Inch Hard Drive
  • 41

    Removing a 2.5-Inch Solid State Drive (SSD), Self-Encrypting Drive (SED), or Solid State Hybrid Drive (SSHD)
  • 45

    Installing a Hard Drive
  • 45

    Installing a 3.5-Inch Hard Drive
  • 47

    Installing a 2.5-Inch Solid State Drive (SSD), Self-Encrypting Drive (SED), or Solid State Hybrid Drive (SSHD)
• 49

  Replacing the Optical Disc Drive

54

Appendix A Electrostatic Discharge

• 54

  Preventing Electrostatic Damage
• 54

  Grounding Methods

55

Appendix B Computer Operating Guidelines, Routine Care, and Shipping Preparation

• 55

  Computer Operating Guidelines and Routine Care
• 56

  Optical Disc Drive Precautions
• 56

  Shipping Preparation

57

Index