Solving Hard Drive Problems - HP Xw4600 - Workstation - 2 GB RAM Technical Reference Manual

Table 6-4 Diskette problems (continued)
Problem
Cannot format diskette.
A problem has occurred with a disk
transaction.
Diskette drive cannot read
a diskette.
"Invalid system disk" message is
displayed.
Cannot Boot to Diskette.

Solving hard drive problems

Table 6-5 Hard drive problems
Problem
Hard drive error occurs.
ENWW
Cause
Writing to the wrong drive.
Not enough space is left on the
diskette.
Diskette write-control is
enabled.
Diskette is damaged.
Invalid media reported.
The directory structure is bad,
or there is a problem with a file.
Diskette is not formatted.
You are using the wrong
diskette type for the drive type.
You are reading the wrong
drive.
Diskette is damaged.
A diskette that does not contain
the system files needed to start
the workstation has been
inserted into the drive.
Diskette error has occurred.
Diskette is not bootable.
Diskette boot has been
disabled in Computer Setup.
Removable media boot has
been disabled in Computer
Setup.
Diskette MBR validation is
enabled.
Cause
Hard disk has bad sectors or
has failed.
Solution
Verify the drive letter in the path statement.
Use another diskette.
Use the Computer Setup (F10) Utility to verify the storage
security feature disabled settings.
Replace the damaged disk.
When formatting a disk in MS-DOS, you might need to
specify diskette capacity. For example, to format a 1.44–
MB diskette, enter the following command at the MS-
DOS prompt: FORMAT A: /F:1440
Right-click Start, select Explore, and then select a drive.
Select File>Properties>Tools. Under Error-checking,
select Check Now.
Format the diskette.
Verify the type of drive that you are using and use the
correct diskette type.
Verify the drive letter in the path statement.
Replace the diskette with a new one.
When drive activity stops, remove the diskette and press
the Spacebar. The workstation should start up.
Restart the workstation by pressing the power button.
Replace with a bootable diskette.
Run Computer Setup and enable diskette boot in
Storage>Boot Order.
Run Computer Setup and enable Removable Media Boot
in Storage>Storage Options.
Run the Computer Setup (F10) Utility and disable
Diskette MBR Validation in Storage>Storage Options.
Solution
Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Or, if the drive is detected by the BIOS, then run DPS Self-
test .
Customer Self Help 117