Error Codes - Tandberg Data STORAGELOADER Installation And User Manual

Tandberg Data

7.8 Error Codes

The error codes are listed in numerical sequence by their Fault
Symptom Code (FSC) in the tables that follow. If a persistent error
condition prompts you to call your Technical Support representative,
be sure to supply the code information to help identify the problem.
Error Display
Code Message
01ZZ Diagnostic
number ZZ
failed.
0200 Initialization of
the robotics
failed.
1001 Failed moving
the robotics.
1101- Failed to stow at
1108 slot 01 .. 08
1109 Failed to stow at
slot 09
1201 Failed to fetch at
- slot 01 .. 08
1208
82
Description Suggested Action
The diagnostics Reboot the loader and retry the
number ZZ operation.
failed.
The robotics 1. Reboot the loader and retry the
failed to operation.
complete the 2. Verify that the magazines are
calibration or the locked.
inventory 3. Turn off the loader and try to
sequence. remove the magazines by using
the emergency eject pin.
4. Contact your service
representative.
The robotics Reboot the loader and retry the
was not able to operation.
move.
The robotics is 1. Reboot the loader and retry the
not able to stow operation.
the cartridge to 2. Remove the magazine if
the magazine possible. Remove all cartridges.
3. Verify that the cartridge is not
damaged.
4. Insert empty magazines.
5. Power cycle the loader.
6. Retry the operation.
7. Retry the operation with a new
magazine.
Failed to insert 1. Reboot the loader and retry the
cartridge in drive operation.
2. If failure persists, insert the
cartridge into a magazine slot,
remove the magazine and verify
that the cartridge is not damaged.
The robotics is 1. Reboot the loader and retry the
not able to fetch operation.
the requested 2. Remove the magazine if
cartridge from possible. Remove all cartridges.
the magazine 3. Verify that the cartridge is not
damaged.
4. Insert empty magazines.
5. Power cycle the loader.
6. Retry the operation.
7. Retry the operation with a new
magazine
StorageLoader Installation and User Manual
Maintenance
Most likely cause
(for guidance
only)
(This error code is
reserved for
future use)
Cartridge
blocked, faulty
robotics
Cartridge
blocked, faulty
robotics
Defect robotics,
defect magazine,
defect cartridge
Defect robotics,
defect magazine,
defect cartridge