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Tandberg Data StorageLoader Installation And User Manual

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TANDBERG DATA
INSTALLATION AND USER MANUAL
TANDBERG DATA ASA
P.O. Box 134 Kjelsås
N-0411 OSLO, NORWAY
Phone + 47 22 18 90 90
Telefax + 47 22 18 95 50
© Tandberg Data ASA
StorageLoader
TM
Part No. 433061-02
June
2005

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  • Page 1 TANDBERG DATA StorageLoader INSTALLATION AND USER MANUAL TANDBERG DATA ASA P.O. Box 134 Kjelsås N-0411 OSLO, NORWAY Phone + 47 22 18 90 90 Telefax + 47 22 18 95 50 Part No. 433061-02 © Tandberg Data ASA June 2005...
  • Page 2 Tandberg Data ASA conveys no license under any patent or any other rights. Every effort has been made to avoid errors in text and diagrams. However, Tandberg Data ASA assumes no responsibility for any errors, which may appear in this publication.

  • Page 3: Table Of Contents

    4.2.3 Messages ................27 4.2.4 Status and Information ............. 28 Main Menu ................... 29 Setup Menu .................. 30 4.4.1 StorageLoader setup ............30 4.4.2 SCSI Setup ................ 30 4.4.3 Remote Management setup..........31 View Data Menu ................31 4.5.1 StorageLoader Info ............32 4.5.2 Drive Info .................
  • Page 4 Appendix A – Specifications ...............69 Mechanical Dimensions and Weight ..........69 Power Requirements ..............70 Vibration Specifications..............71 Mechanical Shock Specifications ..........72 Drop....................72 Climatic Specifications ..............73 Noise Specification ...............73 Product Reliability ................73 Appendix B – Spare parts/Accessories ............75 StorageLoader Installation and User Manual...
  • Page 5 Figure 3.5 Slide the StorageLoader in from the front ........16 Figure 3.6 Fasten the front of the StorageLoader to the rack......16 Figure 3.7 Fasten the rear of the StorageLoader to the rails......16 Figure 3.8 Power switch, fuse holder and power cord connection ....17 Figure 3.9 Magazine lock marked with red plastic tab .........17...
  • Page 6 Figure 6.17 Replacing dust filter..............63 Figure 7.1 Error Code Page................66 Figure 7.2 Example of detailed information ..........66 Figure 7.3 Example of further detailed information ........66 Figure 7.4 Example of action ................67 Figure 7.5 Warning message concerning reboot...........67 StorageLoader Installation and User Manual...
  • Page 7 Table 4-1 Robot Operation Status............22 Table 4-2 Drive Operation Status ............23 Table A - 1 StorageLoader Mechanical Dimensions and Weight ..69 Table A - 2 StorageLoader Power Requirements........70 Table A - 3 StorageLoader sine sweep levels ........71 Table A - 4 StorageLoader random vibration levels ......71...

  • Page 9: About This Manual

    1. About This Manual This manual describes how to install and use the Tandberg Data StorageLoader for 420LTO and DLT VS160 tape drives. It is intended for use by anyone who would install, use and maintain the device. Chapter 2:...
  • Page 10 Tandberg Data About This Manual This Page Intentionally Left Blank StorageLoader Installation and User Manual...

  • Page 11: General Information

    2. General Information Tandberg Data StorageLoader is a compact tape cartridge loader designed for secure, reliable, unattended system backup. The loader can be mounted in a 19” rack or used as a tabletop unit. Its height is 1U. The loader is equipped with a DLT VS160 or a 420LTO tape drive, and has room for 8 cartridges in two 4-cartridge magazines.

  • Page 12: Models

    2.1.2 Data Transfer Rates StorageLoader Model Maximum Sustained Maximum Sustained Rate, Native Rate, Compressed Tandberg Data 24MB/s 48MB/s StorageLoader 1U 86.4GB/hr 172.8GB/hr LTO2 Tandberg Data 8MB/s 16MB/s StorageLoader 1U 28.8GB/hr 57.6GB/hr DLTVS160 Table 2-2 Data Transfer Rates StorageLoader Installation and User Manual...

  • Page 13: Product Description

    Tandberg Data General Information 2.2 Product Description The StorageLoader has several features designed to increase the ease of use and utility of the product, such as: • Two removable magazines allow for easy management of data sets or archival storage. For the StorageLoader each magazine has room for four cartridges.

  • Page 14: Internal Components

    • Amber LED on: Fault LED, the StorageLoader has encountered an electrical or mechanical failure. • Both LED’s off: The StorageLoader is offline. This is the case while the loader is initializing, after power-on, and when a magazine is removed.

  • Page 15: Figure 2.3 Internal Components Of The Storageloader

    Figure 2.3 Internal components of the StorageLoader Tape Drive The StorageLoader is equipped with one tape drive, which is located in the centre at the back of the loader. The drive is a field-replaceable unit (FRU) that can be removed/replaced while the loader is mounted in a rack. See section 6.5.1, FRU Drive Tray Assy DLT VS160 SCSI and section 6.5.2, FRU Drive Tray Assy...

  • Page 16: Rear Panel

    The fans will start whenever the drive is operating or when the internal temperature in the StorageLoader gets too high. The cooling fans are field replaceable units, see section 6.5.4, FRU Fan.
  • Page 17 SCSI Interface Connectors The StorageLoader has two shielded 68-pin VHDCI SCSI connectors on the rear panel. The connectors are used for connecting the tape drive and the StorageLoader to a SCSI bus. These connectors can link to the following: • A shielded male VHDCI SCSI cable •...
  • Page 18 Tandberg Data General Information This page intentionally left blank StorageLoader Installation and User Manual...

  • Page 19: Installation

    Carefully unpack the unit from the shipping container. Save the container and packing materials in case you need to transport the StorageLoader in the future. The packaging is specifically designed for the loader to ensure it is not damaged during transportation.
  • Page 20 Note: The StorageLoader contains no cartridges before shipment. Step 2. Installing the StorageLoader in a Rack The StorageLoader 1U is designed for use in 19” rack system using 1U of rack space. The length of the power cord and the SCSI cable may restrict the placement.

  • Page 21: Figure 3.1 Rack Mounting Kit

    Installing the Rack Mounting Kit • Determine the proper position of the rails in the rack. Caution: Consider rack stability when deciding where to place the StorageLoader, hazardous conditions can be the result of uneven mechanical loading of a rack.

  • Page 22: Figure 3.2 Rack Mount Rail

    Installing the “Rail Left Assembly” 1. Measure the length between the rear rack mount rails and the front rack mount rails. If the measurement is shorter than the StorageLoader, move the two sets of screws M4x12, washers and nuts shown in Figure 3.3.

  • Page 23: Figure 3.3 Mounting The Rack Mounting Kit To A Rack

    Make sure that all the screws in the Rack Mounting Kit are tightened properly before installing the StorageLoader in the rack. Slide the StorageLoader on the rails from the front of the rack, as shown in figure 3.5. Then fix the StorageLoader using one M6x12 screw in front of the rack on both left and right side (see figure 3.6) and one M5x8 on the backside of the Rack...

  • Page 24: Figure 3.5 Slide The Storageloader In From The Front

    1. Use the power cables from the accessories included in the shipment. Make sure you select the power cord suited for your power system. 2. Plug the power cable into the rear of the StorageLoader (see figure 3.8). Plug the other end of the cable into a properly grounded electrical outlet.

  • Page 25: Figure 3.8 Power Switch, Fuse Holder And Power Cord Connection

    Figure 3.9 Magazine lock marked with red plastic tab operate normally. The locking screw will be detected when the StorageLoader is powered on. The display will show a message indicating the locking screw has been detected. The display will instruct the user to remove the magazine to gain access to the locking screw.
  • Page 26 StorageLoader robotics is 4 and the tape drive has SCSI address set to 5. To set the SCSI addresses for the StorageLoader and the built in tape drive, refer to section 4.4.2, SCSI Setup for more information. You may also wish to reserve a magazine slot for a cleaning cartridge, and set a security password at this time.

  • Page 27: Figure 3.10 Scsi Cable And Scsi Terminator Connection

    3. Connect the other end of the SCSI cable to the appropriate SCSI adapter on your system and fasten it with the thumbscrews. 4. If the StorageLoader is the last device on the SCSI bus, install a SCSI bus terminator to the free SCSI connector on the StorageLoader. Make sure that the terminator is of the correct type for your SCSI system.

  • Page 28: Figure 3.11 Positioning Of Bar Code Label For Lto Cartridges

    StorageLoader, the StorageLoader will run a power up Self-test (like in step 5 above). When the display reports that the StorageLoader is in the “Idle“ state and the green LED is on, the StorageLoader is ready for further configuration and operation (described in chapter 4, Operation and Configuration).

  • Page 29: Operation And Configuration

    Figure 4.2 Snapshot while running Inventory Once the unit has completed the initialization processes, the Default screen, see figure 4.3 appears and the loader is ready for SCSI commands. The Map of the cartridges has the following symbols: StorageLoader Installation and User Manual...

  • Page 30: Figure 4.3 The Default Screen

    Stowing The loader is moving a cartridge from the robot to a magazine slot or to the drive. Moving The loader is moving the robot. Table 4-1 Robot Operation Statuses StorageLoader Installation and User Manual...

  • Page 31: Front Panel Display Modes

    The drive is in the process of measuring its physical properties. Table 4-2 Drive Operation Statuses 4.2 Front Panel Display Modes The front panel displays three types of screens for different purposes: the Menus, the StorageLoader Installation and User Manual...

  • Page 32: Menus

    The Exit button on the right is used to ascend to the menu level above, while the Select button is used to descend to the submenu designated by the Menu Text, or to activate the function selected if the Menu Entry describes a function. StorageLoader Installation and User Manual...

  • Page 33: Figure 4.5 The Complete Menu Tree

    Tandberg Data Operation and Configuration Figure 4.5 The Complete Menu Tree StorageLoader Installation and User Manual...

  • Page 34: Dialogs

    (The maximum value allowed in this dialog is “255” within each group.) If, however, “2” is selected, only values between “0” and ”5” are available in the second digit. If a value between “0” StorageLoader Installation and User Manual...

  • Page 35: Messages

    This kind of menu also has a Cancel function. 4.2.3 Messages Messages may inform the operator about situations that arise during operation, like error conditions and situations where a process requires operator approval or intervention to continue. StorageLoader Installation and User Manual...

  • Page 36: Status And Information

    Figure 4.10 A default screen. Another example is the Message being displayed while a Diagnostics self-test is running. This message shows the progress of the self-test in the form of a loop counter, and also shows the robot status. StorageLoader Installation and User Manual...

  • Page 37: Main Menu

    SCSI commands. When any of the main menu entries except the View Data entry is selected, the loader will go to it’s busy state and SCSI commands will be terminated with Check Condition and Not Ready status. StorageLoader Installation and User Manual...

  • Page 38: Setup Menu

    Management setup setup menu. It allows the operator to enable, disable and configure the Loader Web interface. 4.4.1 StorageLoader setup The number of selectable values for each StorageLoader setting are listed in the following table. Item name Legal values. Default value Cleaning Slot Legal Slot ID 1..8 or 0 = not...

  • Page 39: Remote Management Setup

    4.5 View Data Menu To enter this menu, scroll to the View Data item in the main menu and press the Select button. The loader will remain in its ready state when this menu is selected. StorageLoader Installation and User Manual...

  • Page 40: Storageloader Info

    Statistics This menu item gives access to the Loaders view menus internal count and statistics values. 4.5.1 StorageLoader Info An overview of the possible values for each StorageLoader setting is listed in the following table. Item name Legal values. Default value...

  • Page 41: Drive Info

    Tandberg Data Operation and Configuration 4.5.2 Drive Info The different drive types used in the StorageLoader may not provide all the information listed below. If an unavailable entry is selected, the string “Data Unavailable is displayed. Item name Legal values...

  • Page 42: Utilities Menu

    The drive is excluded. Drive test Starts a drive self test. (Only when supported by the installed tape drive.) Hardware test Runs a test of the loader hardware, including the Loader internal cabling. StorageLoader Installation and User Manual...

  • Page 43: Set Password

    WARNING: If you set a password, make sure you do not forget it. If you do, it can only be cleared with assistance from Tandberg Data technical support or by a qualified service technician. 4.7 Cartridge Handling 4.7.1 Cartridge Slot Numbers...

  • Page 44: Magazine Handling

    Prevent Medium Removal SCSI command. Before you can remove a magazine, the loader must be idle. When the loader is idle, press the Menu button and select the Eject Magazine option from the Main Menu. StorageLoader Installation and User Manual...

  • Page 45: Figure 4.14 Removing Magazine

    Pull the magazine carefully out and keep it in level with the loader. Use the hand under the magazine to prevent the back of the magazine to fall down when it leaves the magazine bay. See illustration below. StorageLoader Installation and User Manual...

  • Page 46: Inserting Cartridges Into The Magazine

    The cartridge is spring loaded so it is important to prevent the cartridge from popping all the way out. If the cartridge falls down, it may be damaged and data may be lost. Pull the cartridge carefully out of the magazine slot. StorageLoader Installation and User Manual...

  • Page 47: Inserting A Magazine Into The Unit

    In case of failure situations either in the loader itself, a power loss, or if you want to manually release the magazines for some other reason, a manual/emergency release is available. To activate the emergency magazine feature, you must use the special StorageLoader Installation and User Manual...

  • Page 48: Standby Functionality

    StorageLoader. This tool must be entered through the hole marked in figure 4.21. Note: The manual eject must only be used when power is turned off.
  • Page 49 Tandberg Data Operation and Configuration devices in the StorageLoader, but the SCSI status will be “not ready.” 6. The green LED on the front will blink with short blinks- long intervals. 7. To leave the standby mode, press the standby button for 2 second. The StorageLoader will then restart and perform a full inventory.
  • Page 50 Tandberg Data Operation and Configuration This page intentionally left blank. StorageLoader Installation and User Manual...

  • Page 51: Remote Management

    5.1.1 Quick start guide The following is intended to help you get a new StorageLoader online as quickly as possible. If you need to enable the RMI to perform a memory dump of a faulty StorageLoader, please see section 5.1.2, Enabling the RMI without rebooting instead.

  • Page 52: Remote Management Web

    → Allow remote management to Not allowed and select OK. Then set the same value to Allowed and select OK. This will restart the networking subsystem. Getting a new IP address may take some time if the StorageLoader is in DHCP mode.

  • Page 53: Storageloader Start Page

    Tandberg Data Remote Management 5.2.2 StorageLoader Start Page After successfully connecting to the StorageLoader from your browser, you will see the StorageLoader Start page, figure 5.2. This contains: • Select language for user-interface. 1. The language used last time will come up as the default language at start- 2.

  • Page 54: Status Page

    “the challenge key” and use it to gain access. The system is therefore not safer than the network it is using. If you need high security, make sure packets to and from the StorageLoader do not leave the secure network, and employ separate encryption when traffic traverses insecure networks.

  • Page 55: Settings

    On this page it is possible to change the SCSI-ID on your drive and loader. See details in section 4.4.2, SCSI Setup. Cleaning Options By defining a cleaning slot, the StorageLoader will regard the cartidge in this slot as the cleaning cartridge unless: 1. another cartridge has previously been reported to be a cleaning cartridge by the drive, or 2.

  • Page 56: Maintenance

    • Test robotics without moving cartridges. Debugging • Memory dump will download a snapshot of the system memory of the loader to a file that can be sent to Tandberg Data’s service for diagnostic purposes. StorageLoader Installation and User Manual...
  • Page 57 Tandberg Data Remote Management • Perform a system reset. • Media log displays a log of all cartridge movements and a map of the current cartridge locations. StorageLoader Installation and User Manual...
  • Page 58 Tandberg Data Remote Management This page intentionally left blank StorageLoader Installation and User Manual...

  • Page 59: Maintenance

    Note: All cleaning cartridges wear out. If the drive does not support expiration detection, the operator must keep track of cleaning cycles manually and discard expired cartridges. StorageLoader Installation and User Manual...

  • Page 60: Removing The Cleaning Cartridge

    6.2.1 Firmware Upgrade via SCSI A suitable utility program, FlashIt, and the latest FW image file, can be downloaded from the Tandberg Data web site http://www.tandberg.com/. The program is available for Win XP, Win 2000/2003, Win Nt. Note: Read this entire procedure before you perform an upgrade.
  • Page 61 To verify that the FW version in the loader is correct, enter the view data menu. Select the “Autoloader Info” and from there the “Loader Firmware Revision” entry to see the revision number. StorageLoader Installation and User Manual...

  • Page 62: Possible Upgrade Problems

    Contact your Technical Support Representative for assistance. 6.3 Embedded Diagnostics The StorageLoader includes two levels of diagnostics: • The Power-On Self Test (POST) — Performs several verification and memory tests when you power on the unit.

  • Page 63: Field Replaceable Units (Frus)

    Figure 6.2 Field Replaceable Units 6.5.1 FRU Drive Tray Assy DLT VS160 SCSI This VS160 drive FRU consists of the following parts: 006978 StorageLoader FRU Drive Tray Assy DLT VS160 Item Part no Description...

  • Page 64: Figure 6.3 Replacing The Tape Drive

    You now have access to the rear of the tape-drive and can dismount the SCSI cable, the ADI cable and the power cable. SCSI cable ADI Cable Power connector Figure 6.4 Rear of the tape drive StorageLoader Installation and User Manual...

  • Page 65: Figure 6.5 Releasing The Tape Drive

    6.7. The two screws shown in figure 6.6 can be loosened for adjusting the position of the Guide cartridge mounting. Remember to fasten the screws again afterwards. StorageLoader Installation and User Manual...

  • Page 66: Fru Drive Tray Assy 420Lto

    Then pack the defective drive in the same box you received the replacement-drive and return it to your support center. 6.5.2 FRU Drive Tray Assy 420LTO The 420LTO drive FRU consists of the following parts: 006979 StorageLoader FRU Drive Tray Assy 420LTO Item Description 420LTO Bare Drive SCSI...

  • Page 67: Figure 6.9 Rear Of The Tape Drive

    Fasten the brackets with two screws each. Insert the replacement drive carefully into the loader the same way it was removed, reconnect the 3 cables (the ADI cable is mounted closest towards the SCSI cable) and re-mount the back plate. StorageLoader Installation and User Manual...

  • Page 68: Fru Power Supply

    Then pack the defective drive in the same box you received the replacement-drive and return it to your support center. 6.5.3 FRU Power Supply This FRU consists of the following parts: S808696 Power Supply FRU StorageLoader 1U Item Description Power supply...

  • Page 69: Fru Fan

    Then pack the defective power supply in the same box you received the replacement power supply and return it to your support center. 6.5.4 FRU Fan This FRU consists of the following parts: S808740 Fan FRU StorageLoader 1U Item Description Quick Installation Guide Fan To remove the fan, switch off the loader and remove the power cord.

  • Page 70: Fru Magazine

    After replacing a fan, pack the defective fan in the same box you received the replacement fan, and return it to your support center. 6.5.5 FRU Magazine The FRU Magazine for the LTO version consists of the following parts: LTO Magazine FRU StorageLoader 1U Item Part no Description...

  • Page 71: Fru Filter

    See section 4.8, Magazine Handling for instructions. After replacing a magazine, pack the defective magazine in the same box you received the replacement magazine, and return it to your StorageLoader supplier. 6.5.6 FRU Filter This FRU consists of the following parts:...
  • Page 72 Tandberg Data Maintenance This Page Intentionally Left Blank StorageLoader Installation and User Manual...

  • Page 73: Troubleshooting

    6. Send the zipped memory image as an email attachment to technical support. Note that the memory image contains the passwords for the StorageLoader. If you do not want to compromise them, please clear them first by changing them to nothing or some harmless value, see section 5.2.4 or section 4.6.1.

  • Page 74: The Error Screen

    Troubleshooting 7.4 The Error Screen When the StorageLoader detects an error condition, the red/amber Fault LED is illuminated and one of the error screens appears on the control panel. Figure 7.1 below illustrates how the StorageLoader reports error conditions on the front panel display: Error : 1109–6A0133...

  • Page 75: Figure 7.4 Example Of Action

    AND the drive ! Cancel Figure 7.5 Warning message concerning reboot When an error condition occurs, identify the problem using the displayed error codes and follow the suggested actions. The error codes are listed in the next section. StorageLoader Installation and User Manual...

  • Page 76: Error Codes

    2001 Drive hardware fault The drive has Reboot the loader Defective drive detected. reported a hardware and retry the fault. operation. If the problem persists replace the drive. StorageLoader Installation and User Manual...

  • Page 77: Appendix A - Specifications

    Appendix A – Specifications A.1 Mechanical Dimensions and Weight The Tandberg Data StorageLoader 1U is designed as a rack mount unit. The StorageLoader can also be used as a tabletop unit. Dimensions: 740 mm (29.13 in) ±0.5 mm from front rail to rear of unit Length 446.6 mm (17.58 in) ±0.5 mm...

  • Page 78: Power Requirements

    Inrush Current (Cold Start) Less than 30 A, 115VAC Less than 60 A, 230 VAC Power consumption average Power consumption peak* 70W* * Maximum peak length, less than 10ms Table A - 2 StorageLoader Power Requirements StorageLoader Installation and User Manual...

  • Page 79: Vibration Specifications

    Level (g /Hz) Operating 2.0E-5 3.0E-4 3.0E-4 8.0E-5 8.0E-5 Total 0.27g Non Operating/Storage 2.3E-3 2.3E-3 Total 1.07g Transport 0.03 0.03 0.003 0.01 0.01 0.001 Total level 1.03g Table A - 4 StorageLoader random vibration levels StorageLoader Installation and User Manual...

  • Page 80: Mechanical Shock Specifications

    Table A - 5 StorageLoader mechanical shock levels A.5 Drop Drop test Standard ASTM D-4169 Drop sequence 10 drops, 1 corner, 3 edges, 6 faces Drop height 30 inches Table A - 6 StorageLoader drop test StorageLoader Installation and User Manual...

  • Page 81: Climatic Specifications

    A.7 Noise Specification Acoustic Idle (L 60 dBA Operating (L 65 dBA Table A - 10 StorageLoader noise specification A.8 Product Reliability MTBF: 250.000 hours for StorageLoader electronics MSBF: 500.000 Mean cartridge swaps between failures StorageLoader Installation and User Manual...

  • Page 83: Appendix B - Spare Parts/Accessories

    FRU Power Supply S808696 FRU Filter S808741 Rackmount Rail Kit 1U S808703 Accessories Accessory kit DLT 800246 Accessory kit LTO 870157 Quick Installation Guide 433060 Table B - 1 List of spare parts and accessories StorageLoader Installation and User Manual...

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