Trouble Shooting Matrix; Verifying Recent Changes - Tandberg Data STORAGELOADER Installation And User Manual

Tandberg Data
I f t he aut oloader has been inst alled previously and operat ing
correctly but is now incurring a problem, verify any recent changes to
t he syst em t o ensure t hat t hese changes are not causing t he
problem. Try the following:
1. I f t he syst em configurat ion has changed: Rem ove t he change
to see if it affected the loader.
2. I f an operat ing syst em correct ive pat ch has been inst alled:
Remove it to see if it affected the loader.
3. If a SCSI device has been added: Check for SCSI ID conflicts.
4. I f a SCSI
termination has been properly set.

7.6 Trouble shooting matrix

The table below describes different problem situations and suggested actions to
try to resolve the problem.
PROBLEM
Power
Autoloader does not power on
The display is dead
StorageLoader Installation and User Manual
device has been added:
SOLUTION
• Check the power cord connection.
• Make sure the main power switch on the rear panel is in
the ON position.
• Make sure there is power to the outlet. Try another working
outlet.
• Replace the power cord.
• Make sure that the fuse located beside the power
connector on the rear panel is not blown. Replace fuse if
blown (a spare fuse is located behind the fuse door).
• Remove the back panel cover plate and verify that all
cables are connected properly.
• Replace the FRU power supply.
• Contact your service representative.
• Power cycle the loader by turning off and on the main
power switch on the rear of the loader.
• Verify that the fans starts at power on and then stops after
a few seconds.
• Check the power cord connection.
• Make sure the main power switch on the rear panel is in
the ON position.
• Make sure there is power to the outlet. Try another working
outlet.
• Replace the power cord.
• Make sure that the fuse located beside the power
connector on the rear panel is not blown. Replace fuse if
blown (a spare fuse is located behind the fuse door).
• Remove the back panel cover plate and verify that all
cables are connected properly.
• Replace the FRU power supply.
• Contact your service representative.
Maintenance
Check if t he SCSI
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