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StorageLoader
Revision 7 – December 2008
Part no. 433061
© Tandberg Data ASA

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Summary of Contents for Tandberg Data StorageLoader

  • Page 1 ™ StorageLoader Revision 7 – December 2008 Part no. 433061 © Tandberg Data ASA...
  • Page 2 Tandberg Data ASA conveys no license under any patent or any other rights. Every effort has been made to avoid errors in text and diagrams. However, Tandberg Data ASA assumes no responsibility for any errors, which may appear in this publication.
  • Page 3: Table Of Contents

    3. Installation 3.1. Performing the Installation 3.1.1. Step 1. Unpacking the StorageLoader 3.1.2. Step 2. Installing the StorageLoader in a Rack 3.1.3. Step 3. Connecting Power Cable 3.1.4. Step 4. Removing the Transport Lock 3.1.5. Step 5. Running Power-On Selftest 3.1.6.
  • Page 4 5.1. Remote management configuration 5.1.1. Quick start guide 5.1.2. Enabling the RMI without rebooting 5.2. Remote management web pages 5.2.1. Information Boxes 5.2.2. StorageLoader Start Page 5.2.3. Status Page 5.2.4. Settings Pages 5.2.5. Command Page 5.2.6. Maintenance Pages 6. Maintenance 6.1.
  • Page 5 B.1. Spare Parts and Accessories list Appendix C. Field Replacement Units (FRUs) C.1. FRU Filter C.2. FRU Fan C.3. FRU Power Supply C.4. FRU Magazine C.5. FRU Drive Tray Assy Appendix D. Choosing Correct Firmware StorageLoader Installation and User Manual...
  • Page 6 Figure 3.5. Slide the StorageLoader in from the front....................... 21 Figure 3.6. Fasten the front of the StorageLoader to the rack using the M6x12 screws............21 Figure 3.7. Fasten the rear of the StorageLoader to the rails....................21 Figure 3.8.
  • Page 7 Table 8.3. Troubleshooting Matrix. Media with Solution......................66 Table 8.4. Troubleshooting Matrix. SCSI with Solution......................67 Table 8.5. Troubleshooting Matrix. StorageLoader Performance with Solution................. 68 Table 8.6. Troubleshooting Matrix. Cleaning with Solution......................68 Table 8.7. Troubleshooting Matrix. LED Error Messages with Solutions................... 68 Table 8.8.
  • Page 9: About This Guide

    1.About This Guide This manual describes how to install and use the Tandberg Data StorageLoader, ADI version. It is intended for use by anyone who would install, use and maintain the device. Pictures shown may vary depending on product model.
  • Page 10: Explanation Of Symbols And Notes

    1.2. Related Documentation Related publications available from Tandberg Data ASA: Part No. Title 432980 Tandberg Data StorageLoader SCSI Interface Functional Specifications. 433761 Tandberg Data StorageLoader Quick Installation Guide (SCSI) 433874 Tandberg Data StorageLoader Quick Installation Guide (SAS) Chapter 1. About this Guide.
  • Page 11: General Information

    2.General Information Tandberg Data StorageLoader    is a compact tape cartridge loader designed for secure, reliable, unattended system backup. The version described in this manual is the ADI version. The loader can be mounted in a 19” rack or used as a tabletop unit. Its height is 1U.
  • Page 12: Product Description

    Note with specifications. 2.1. Product Description The StorageLoader has several features designed to increase the ease of use and utility of the product, such as: • Two removable magazines allow for easy management of data sets or archival storage. For the StorageLoader each magazine has room for four cartridges.
  • Page 13 Amber LED on: Fault LED, the StorageLoader has encountered an electrical or mechanical failure. • Both LED’s off: The StorageLoader is offline. This is the case while the loader is initializing, after power-on, and when a magazine is removed. Standby Switch A switch on the front panel provides a standby mode.
  • Page 14: Figure 2.3. Internal Components Of The Storageloader

    Figure 2.3. Internal components of the StorageLoader. Tape Drive The StorageLoader is equipped with one tape drive, which is located in the centre in the back of the loader. The drive is a field-replaceable unit (FRU) that can be removed/replaced while the loader is mounted in a rack.
  • Page 15: Rear Panel

    The power supply regulates the electrical power supplied to the device. It is easily removable (FRU) for quick field service. See Appendix C. Field Replacement Units (FRUs). 2.1.2. Rear Panel Figure 2.5 and Figure 2.6 show the rear panel the StorageLoader. Figure 2.5. Rear panel of the StorageLoader (SCSI). Main...
  • Page 16 The StorageLoader has a SFF 8088 External mini-SAS connector on the rear panel. The connector is used for connecting the tape drive to a host or hub. Ethernet Port This port is for the Remote Management system and allows you to connect the StorageLoader to a 10/100 BaseT Ethernet network. Back Panel Cover Plate Removing the Back Panel Cover Plate gives you access to all the field-replaceable units located at the back of the StorageLoader.
  • Page 17: Installation

    Carefully unpack the unit from the shipping container. Save the container and packing materials in case you need to transport the StorageLoader in the future. The packaging is specifically designed for the loader to ensure it is not damaged during transportation.
  • Page 18: Step 2. Installing The Storageloader In A Rack

    Note 3.1.2. Step 2. Installing the StorageLoader in a Rack The StorageLoader is designed for use in 19” rack system using 1U of rack space. The length of the power cord and the SCSI cable may restrict the placement. Attention: The StorageLoader is designed to operate in a horizontal position. Do not attempt to operate the StorageLoader in any other position than horizontally.
  • Page 19: Figure 3.1. Rack Mounting Kit

    Figure 3.1. Rack Mounting kit. StorageLoader 1U uses 1U of vertical rack space. The rails must be installed in a full U position (The bottom of the rails must be aligned with the bottom of a U), see Figure 3.2 below.
  • Page 20: Figure 3.3. Mounting The Rack Mounting Kit To A Rack

    Installing the “Rail Left Assembly” 1. Measure the length between the rear rack mount rails and the front rack mount rails. If the measurement is shorter than the StorageLoader, move the two sets of screws M4x12, washers and nuts shown in Figure 3.3.
  • Page 21: Figure 3.4. Rack Mounting Kit Mounted In Rack

    StorageLoader in the rack. Slide the StorageLoader on the rails from the front of the rack, as shown in Figure 3.5. Then fix the StorageLoader using one M6x12 screw in front of the rack on both left and right side (see Figure 3.6).
  • Page 22: Step 3. Connecting Power Cable

    1. Use the power cables from the accessories included in the shipment. Make sure you select the power cord suited for your power system. 2. Plug the power cable into the rear of the StorageLoader (see Figure 3.8). Plug the other end of the cable into a properly grounded electrical outlet.
  • Page 23: Step 5. Running Power-On Selftest

    3.1.6. Step 6. Setting the SCSI ID (SCSI only) The SCSI ID is a unique address that identifies a unit connected to a SCSI bus. The StorageLoader uses one SCSI ID for the tape drive. The SCSI ID can be configured through the front panel interface.
  • Page 24: Step 8. Connecting The Sas Cable (Sas Only)

    Connecting the SCSI bus cable 1. On the rear of the StorageLoader, attach the device connector of the SCSI cable to one of the SCSI connectors, see Figure 2.5. 2. Secure the cable with the thumbscrews on the connector. 3. Connect the other end of the SCSI cable to the appropriate SCSI adapter on your system and fasten it with the thumbscrews.
  • Page 25: Step 11. Bcr: Labelling Of Cartridges

    Figure 3.10. Positioning of bar code label for LTO cartridges. If you need more cartridge labels, you can order more labels from your local Tandberg Data sales representative. Two types of cartridge labels are available. See Figure 3.11 below for part numbers.
  • Page 26: Dismounting The Storageloader From The Rack

    3.2. Dismounting the StorageLoader from the rack Make sure that you have disconnected all the cables before you start dismounting the StorageLoader from the rack. Unscrew the M5x8 screw at the back of the rack mounting kit. (See Figure 3.7) Unscrew the M6x12 screws at the front of the rack.
  • Page 27: Operation And Configuration

    4.2. The status of all magazine slots and the drive are initially unknown, and a ‘?’ is displayed for each slot. As the robot searches the magazine slots for cartridges during Inventory, the display is updated. Taking Inventory Map: ?????_7_ Figure 4.2. Snapshot while running Inventory. StorageLoader Installation and User Manual...
  • Page 28: Figure 4.3. The Default Screen

    Once the unit has completed the initialization processes, the Default screen as shown in Figure 4.3, appears and the loader is ready for SCSI/SAS commands. The Map of the cartridges has the following symbols: 1. A “?” when status is unknown and Inventory is still running. 2.
  • Page 29: Table 4.2. Drive Operation Statuses

    The drive is in the process of an internal FW update Drive Calibrating A data tape ha been inserted and loaded into the drive. The drive is in the process of measuring its physical properties. Table 4.2. Drive Operation Statuses. StorageLoader Installation and User Manual...
  • Page 30: Front Panel Display Modes

    4.2. Front Panel Display Modes The front panel displays three types of screens for different purposes: the Menus, the Dialogs and the Messages. 4.2.1. Menus The major contributor is the MENU. It is used to select operations to perform by enabling the operator to navigate a menu tree using the control buttons.
  • Page 31: Figure 4.5. The Complete Menu Tree For The Front Panel Interface

    The Complete Menu Tree Figure 4.5. The Complete Menu Tree for the front panel interface. StorageLoader Installation and User Manual...
  • Page 32: Dialogs

    4.2.2. Dialogs A dialog is a screen type used to get detailed input from the operator, for example a SCSI ID, a name or a password. See Figure 4.6. ▲ Main Dialog text Dialog Entry value 4 4 4 4 ▼...
  • Page 33: Messages

    Figure 4.10. A default screen. Another example is the Message being displayed while a Diagnostics self-test is running. This message shows the progress of the self-test in the form of a loop counter, and also shows the robotics status. StorageLoader Installation and User Manual...
  • Page 34: Main Menu

    4.3. Main Menu The Main menu contains a set of frequently used functions and links to a set of sub menus. See Table 4.3 below. Item name Description Load to Drive Loads a cartridge from a selected magazine slot into the drive. When Select is pressed on this menu item, a magazine slot selection dialog is displayed.
  • Page 35: Setup Menu

    Loader and Drive. If your StorageLoader has a SAS tape drive, the Setup Drive ID screen shows the world-wide node name of the drive. This is not configurable. See Table 4.6 below.
  • Page 36: View Data Menu

    This menu item gives access to the Loaders view menus internal count and statistics values. Table 4.9. View Data Menu. 4.5.1. StorageLoader Info An overview of the possible values for each StorageLoader setting is listed in Table 4.10 below. Chapter 4. Operation and Configuration.
  • Page 37: Drive Info

    An overview of the possible values for each Drive setting is listed in Table 4.11. The different drive types used in the StorageLoader may not provide all the information contained in Table 4.11 below. If an unavailable entry is selected, the string “Data Unavailable” is displayed.
  • Page 38: Remote Management Info

    4.5.3. Remote Management Info The Remote Management Interface (RMI) settings info is listed in Table 4.12. This menu tree is the place to find the currently allocated dynamic IP address, default gateway and network mask when running in DHCP mode. The MAC address of the Loader is also shown here. Item name Legal values Default value...
  • Page 39: Utilities Menu

    Move to pos. test Starts a test where the robotic is moving between positions without moving any cartridges Hardware test Runs a test of the loader hardware, including the Loader internal cabling. Table 4.16. Diagnostics Menu. StorageLoader Installation and User Manual...
  • Page 40: Set Password

    4.6.3. Set Password If you set a password, make sure you do not forget it. If you do, it can only be Caution cleared with assistance from Tandberg Data technical support or by a qualified service technician. Item name Description...
  • Page 41: Magazine Handling

    You cannot remove the magazine if the unit is password protected or locked by Note host software through a Prevent Medium Removal SCSI/SAS command. The screen as shown in Figure 4.14 appears identifying the magazine. ▲ Exit Eject both mags. ▼ Select Figure 4.14. Remove Magazine. StorageLoader Installation and User Manual...
  • Page 42: Figure 4.15. Magazine Eject

    Scroll to select left, right or both magazine(s) using the up and down button arrows “▲” and “▼” . Press “Select“ to eject. The selected magazine will pop out 2 to 3 cm. See Figure 4.15. The display will show a message telling that the magazine or magazines is/are ejected. If only one magazine is ejected, the display indicates a button to push to eject the other magazine.
  • Page 43: Inserting Cartridges Into The Magazine

    Figure 4.18. Push the release knob towards the Figure 4.19. Cartridge position after manual cartridge to eject. release from magazine slot. If the cartridge falls down, it may be damaged and data may be lost. Caution StorageLoader Installation and User Manual...
  • Page 44: Inserting A Magazine Into The Unit

    StorageLoader. This tool must be entered through the hole marked in Figure 4.21 and Figure 4.22. Store the magazine release tool for future use.
  • Page 45: Standby Functionality

    On the front panel a standby button is available. To activate Standby mode, press the button for a minimum of 2 seconds, the StorageLoader will then enter a standby mode in a controlled manner. The following takes place before the StorageLoader goes into standby mode.
  • Page 47: Remote Management

    5.1.1. Quick start guide The following is intended to help you get a new StorageLoader online as quickly as possible. If you need to enable the RMI to perform a memory dump of a faulty StorageLoader, please skip to Chapter 5.1.2.
  • Page 48: Enabling The Rmi Without Rebooting

    Debugging FW upgrade Figure 5.1. Navigation Menu. 5.2.1. Information Boxes All the Remote Management web pages show StorageLoader and drive information. This information includes: • StorageLoader information containing model, serial number, firmware version, cumulative power-on time and present loader activity.
  • Page 49: Storageloader Start Page

    5.2.2. StorageLoader Start Page After successfully connecting to the StorageLoader from your browser, you will see the StorageLoader Start page, Figure 5.2. This contains: • Choose language. The language used last time will come up as the default language at start-up.
  • Page 50: Status Page

    5.2.3. Status Page The StorageLoader Status page is illustrated in Figure 5.3 below. Figure 5.3. Remote Management Status Page. The figure above show an updated status of drives, robotics and cartridges using color-coding and symbols. The Drive and Robot status will be shown as a green (OK), yellow (Warning) or red (Error) dot. If you click on the text, additional information will be shown in a pop up window.
  • Page 51: Settings Pages

    5.2.4. Settings Pages On the setting pages, you can change the StorageLoader configuration. These pages can only be accessed by someone who is logged in as Administrator. One of the Setting Pages is illustrated in Figure 5.4 below. Figure 5.4. Remote Management Settings Pages.
  • Page 52: Command Page

    On this page it is possible to change the SCSI-ID on your drive. See details in Chapter 4.4.2. SCSI/SAS Setup. Cleaning Options By defining a cleaning slot, the StorageLoader will regard the cartridge in this slot as the cleaning cartridge unless: •...
  • Page 53: Maintenance

    Debugging • Memory dump will download a snapshot of the system memory of the loader or of the tape drive to a file that can be sent to Tandberg Data’s service for diagnostic purposes. • Perform a system reset. •...
  • Page 55: Maintenance

    6.1. Using the Cleaning Cartridge The cleaning cartridge is similar in size and shape to the regular LTO data cartridge. If your StorageLoader has a barcode reader, put a cleaning cartridge barcode label on the cartridge before using it. This label has a six-digit ID, where the three first digits are “CLN”.
  • Page 56: Removing The Cleaning Cartridge

    NOTE: The Cleaning Slot must be disabled (set to 0) in the Setup menu to make use of a data cartridge in this slot. 5. Insert the magazine into the unit. 6.2. Embedded Diagnostics The StorageLoader includes two levels of diagnostics: • The Power-On Self-Test (POST) — Performs several verification and memory tests when you power on the unit.
  • Page 57: Reinstalling The Transport Lock

    6.3. Reinstalling the Transport Lock Before the StorageLoader is shipped over a distance, the transport lock must be installed. The transport lock will prevent damage to the robotics during transport and handling. Figure 6.1. Transport lock marked with red plastic tab.
  • Page 58: Field Replaceable Units (Frus)

    6.4. Field Replaceable Units (FRUs) Tape drives, magazines, power supply, fans and dust filters are Field Replaceable Units (FRUs), See Figure 6.2 below. They can easily be removed/replaced for quick field service while the loader is mounted in a rack, see Appendix C. Field Replacement Units (FRUs). The FRUs shown in the image vary depending on your product configuration.
  • Page 59: Updating Firmware

    7.Updating Firmware There are two types of firmware that can be updated on the StorageLoader: loader firmware and tape drive firmware. This chapter explains how to update both the loader firmware and the tape drive firmware. The Administrative User is able to update firmware on the StorageLoader. The latest firmware version for the loader can be found on http://www.tandbergdata.com.
  • Page 60: Updating Drive Firmware

    b. Browse to the firmware file that was downloaded in Step 1 and apply the selection. c. Click on the “Upgrade” button. The upgrade process has now started. Once the update process has started, you must wait until it completes. Do NOT Caution attempt to interrupt the process in any way, or loss of either data or loader operability could result.
  • Page 61: Possible Upgrade Problems

    NOTE: Be aware that some tape drives do not report when flashing is finished. Wait 5 minutes before rebooting the StorageLoader. It is also possible to verify the drive’s FW version using either the StorageLoader front panel or remote management interface (FPI or RMI). The paths to open the appropriate screen are: From the FPI, select View Data >...
  • Page 62: Troubleshooting

    6. Send the zipped memory image as an email attachment to technical support. NOTE: The memory image contains the passwords for the StorageLoader. If you do not want to compromise them, clear them first by changing them to nothing or some harmless value, see Chapter 4.6.1.
  • Page 63: Software Checking

    Run “Device Configuration Wizard” again if needed. 8.4. Verifying Recent Changes If the StorageLoader has been installed previously and operating correctly but is now incurring a problem, verify any recent changes to the system to ensure that these changes are not causing the problem.
  • Page 64: Troubleshooting Matrices

    PROBLEM SOLUTION Power 1. StorageLoader • Check the power cord connection. does not power on • Make sure the main power switch on the rear panel is in the ON position. • Make sure there is power to the outlet. Try another working outlet.
  • Page 65: Table 8.2. Troubleshooting Matrix. Cartridge Movement With Solution

    The media should be attached to this pin. You see only the top and bottom part of the pin. If the pin is missing, loose or damaged, the tape will be damaged and rejected from the drive. Table 8.2. Troubleshooting Matrix. Cartridge Movement with Solution. StorageLoader Installation and User Manual...
  • Page 66: Table 8.3. Troubleshooting Matrix. Media With Solution

    See Chapter 3.1.11. Step 11. BCR: Labelling of cartridges. • Make sure there are no wrinkles or damages on the label. • Make sure that StorageLoader specific labels are used. • If all of the above are OK, replace the label with a new one.
  • Page 67: Table 8.4. Troubleshooting Matrix. Scsi With Solution

    SCSI bus to the host, • Reboot the host system when the loader has completed its power on but the tape drive sequence. does not respond • Contact your service representative. Table 8.4. Troubleshooting Matrix. SCSI with Solution. StorageLoader Installation and User Manual...
  • Page 68: Table 8.5. Troubleshooting Matrix. Storageloader Performance With Solution

    • Backing up compressed data lowers performance. • Check the size of the files. Small file size can impact performance. Table 8.5. Troubleshooting Matrix. StorageLoader Performance with Solution. PROBLEM SOLUTION Cleaning Cannot load the •...
  • Page 69: Table 8.8. Troubleshooting Matrix. Write Or Read Issues With Solution

    • Power cycle the loader by turning off and on the main power switch on the rear of the loader. • Contact your service representative. Table 8.9. Troubleshooting Matrix. Errors Displayed on Front Panel with Solution. StorageLoader Installation and User Manual...
  • Page 70: The Error Screen

    Table 8.11. Troubleshooting Matrix. Forgot Password with Solution. 8.6. The Error Screen When the StorageLoader detects an error condition, the amber Fault LED is illuminated and one of the error screens appears on the front panel. Figure 8.1 illustrates how the StorageLoader reports error conditions on the front panel display.
  • Page 71: Figure 8.2. Example Of Detailed Information

    Cancel Figure 8.5. Warning message concerning reboot. When an error condition occurs, identify the problem using the displayed error codes and follow the suggested actions. The error codes are listed in Chapter 8.7. Error Codes. StorageLoader Installation and User Manual...
  • Page 72: Error Codes

    8.7. Error Codes The following table list the error codes in numerical sequence by their Fault Symptom Code (FSC). If a persistent error condition prompts you to call your Technical Support representative, be sure to supply the code information to help identify the problem. Error Display Description...
  • Page 73: Table 8.12. Error Codes. Suggested Actions

    2001 Drive The drive has Reboot the loader and retry the Defective drive hardware fault reported a operation. If the problem persists detected. hardware fault. replace the drive. Table 8.12. Error Codes. Suggested Actions. StorageLoader Installation and User Manual...
  • Page 75: Appendixes

    Appendix A. Specifications A.1. Mechanical Dimensions and Weight The Tandberg Data StorageLoader 1U is designed as a rack mount unit. The StorageLoader can also be used as a tabletop unit. Dimensions: 740 mm (29.13 in) ±0.5 mm from front rail to rear of unit Length 446.6 mm (17.58 in) ±0.5 mm...
  • Page 76: Power Requirements

    Sweep Rates 1 octave/minute Axes X, Y and Z Duration 2 hours Frequency Range (Hz) Level Operating 24.2 0.01 in p-p 24.2 0.3g Non-Operating (Storage) 27.1 0.02 in p-p 27.1 0.75g Transport 0.5g Table A.3. StorageLoader Sinusoidal Sweep levels. Appendixes.
  • Page 77: Mechanical Shock Specifications

    Total 1.07g Transport 0.03 0.03 0.003 0.01 0.01 0.001 Total level 1.03g Table A.4. StorageLoader random vibration levels. A.4. Mechanical Shock Specifications Mechanical Bump/Shock Axes X, Y, Z Directions Positive and negative Pulse interval 3 seconds Pulse shape Pulse duration...
  • Page 78: Drop

    A.5. Drop Drop test Standard ASTM D-4169 Drop sequence 10 drops, 1 corner, 3 edges, 6 faces Drop height 76 cm (30 inches) Table A.6. StorageLoader drop test. A.6. Climatic Specifications Temperature Operating Range +10°C to +35°C Gradient 10°C/hour Non-Operating Range -35°C to +60°C...
  • Page 79: Noise Specification

    A.7. Noise Specification Acoustic Idle (L 60 dBA Operating (L 65 dBA Table A.10. StorageLoader noise specification. A.8. Product Reliability MTBF: 250.000 hours for StorageLoader electronics MSBF: 500.000 Mean cartridge swaps between failures StorageLoader Installation and User Manual...
  • Page 80: Appendix B. Spare Parts And Accessories

    Appendix B. Spare Parts and Accessories B.1. Spare Parts and Accessories list Type Description Spare Parts Magazine Left LTO 808738-00 Magazine Right LTO 808739-00 FRU Fan 808740-00 FRU Power Supply 808749-01 FRU Filter 808741-00 Rackmount Rail Kit 1U 808703 Accessories Accessory kit 1U LTO ADI 870840-01 Accessory kit 1U LTO1/LTO2...
  • Page 81: Appendix C. Field Replacement Units (Frus)

    Appendix C. Field Replacement Units (FRUs) C.1. FRU Filter S808741 Filter FRU StorageLoader 1U Item Description Filter Quick Installation Guide Filter When needed, the dust filter can be pulled out and a new one slid into the front-bezel assembly of the magazines.
  • Page 82: Fru Fan

    C.2. FRU Fan S808740 Fan FRU StorageLoader 1U Item Description Quick Installation Guide Fan To remove the fan, switch off the loader and remove the power cord. Remove these two screws and remove the back-panel cover plate Figure C.2. Removing the back panel cover plate.
  • Page 83: Fru Power Supply

    Figure C.4. Notch in chassis for fan cable. After replacing a fan, pack the defective fan in the same box you received the replacement fan, and return it to your support center. C.3. FRU Power Supply S808696 Power Supply FRU StorageLoader 1U Item Description Power supply...
  • Page 84: Figure C.7. Fan Power

    Remove the fixing screw (see figure above). Withdraw the power-supply and carefully unhook the connectors for power and fan (see figure below) before completely removing the power-supply module. Power connector Fan power cable Figure C.7. Fan power. After removing the power-supply, insert the replacement unit carefully the same way, reconnect the 2 cables, fasten the fixing screw and re-mount the back plate.
  • Page 85: Fru Magazine

    See Chapter 4.7. Cartridge Handling for instructions. After replacing a magazine, pack the defective magazine in the same box you received the replacement magazine, and return it to your StorageLoader supplier. C.5. FRU Drive Tray Assy This part is drive-dependent. Contact your sales representative to get the correct part number.
  • Page 86: Figure C.10. Releasing The Tape Drive

    Figure C.10. Releasing the tape drive. After removing the defective drive, the drive mounting brackets on both sides of the drive must be removed from the drive, since these will be used for mounting the replacement-drive. The drive mounting brackets are fastened with two screws each. The replacement drive comes with a front bezel, which is snapped onto the front of the drive.
  • Page 87: Appendix D. Choosing Correct Firmware

    Appendix D. Choosing Correct Firmware In order to upgrade your StorageLoader firmware you need to find the Firmware Part Number. The part number is attainable from the Front Panel Interface (display) or the Product Label. 1. Follow either step a or b below.
  • Page 89 Notes Part no: 433061 © Tandberg Data ASA Revision: 7 www.tandbergdata.com December 2008 StorageLoader Installation and User Manual...

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