Warranty Support; Getting Warranty Service - NEC 1260 - SuperScript - Printer User Manual

Chapter 10: Getting Service and Support
warranty:
1. Any Product which is not distributed in the
U.S.A. or Canada by NECTECH or which is
not purchased in the U.S.A. or Canada by the
first consumer purchaser.
2. Any Product on which the serial number has
been defaced, modified or removed.
3. Damage, deterioration or malfunction
resulting from:
Accident, misuse, abuse, neglect, fire, water,
lightning or other acts of nature, improper
storage, unauthorized product modification,
or failure to follow instructions supplied with
the product.
Alteration, repair or attempted repair by any-
one not authorized by NECTECH.
Any shipment of the product (claims must be
presented to the carrier).
Removal or installation of the Product.
Any other cause which does not relate to a
Product defect.
4. Cartons, carrying cases, batteries, external
cabinets, magnetic tapes, or any accessories
used in connection with the Product.
5. This warranty covers only NECTECH-
supplied components. Service required as a
result of third party components is not
10-6 NEC SuperScript 1260 User's Guide
covered under this warranty.

Warranty Support

NECTECH will pay labor and material expenses
for covered items, but we will not pay for the
following:
1. Removal or installation charges.
2. Costs of initial technical adjustments (set-up),
including adjustment of user controls.
3. Payment of shipping and related charges
incurred in returning the Product for
warranty repair.

Getting Warranty Service

You must return this Product directly to a
NECTECH factory for warranty service. It shall be
your obligation and expense to ship the Product,
freight prepaid, or to deliver it to a NECTECH
authorized service center or other facility autho-
rized by NECTECH to render the warranty
services in either the original package or a similar
package affording an equal degree of protection.
NECTECH may send a replacement printer
repaired at NECTECH's option that is intended to
meet all of the specifications of the replaced
printer. The replacement printer will be shipped