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NEC SuperScript 100C User Manual

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COPYRIGHT = Copyright 1996, NEC Technologies
All rights reserved
NEC Technologies reserves the right to modify the equipment described in this
manual at any time and without notice.
SuperScript 100C Online User's Guide
Publication issued by:
NEC Technologies, Inc.
339 North Bernardo Avenue
Mountain View, CA 94043

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  • Page 1 COPYRIGHT = Copyright 1996, NEC Technologies Publication issued by: NEC Technologies, Inc. All rights reserved 339 North Bernardo Avenue Mountain View, CA 94043 NEC Technologies reserves the right to modify the equipment described in this manual at any time and without notice.
  • Page 2 NECTECH provides the Software and licenses its use to you, the licensee, pursuant to the following terms. (From this time on, references to you mean the licensee, references to NECTECH mean NEC Technologies, Inc., references to Adobe mean Adobe Systems Incorporated, a California corporation located at 1585 Charlestone Road, Mountain View, California 94039-7900, U.S.A., references to the Printer mean the...
  • Page 3 YOU MAY NOT DUPLICATE THE SOFTWARE OR DISCLOSE IT TO ANY OTHER PARTY. TERM This Agreement is effective until terminated. You may terminate it voluntarily at any time. Voluntary termination by you must be accompanied by complete destruction of the Software and copies thereof. NECTECH or its suppliers may terminate this Agreement without notice upon your failure to abide by this Agreement.
  • Page 4 Preface This non-impact printer is designed and constructed to give constant print quality for text and high resolution graphics, in color and in black and white. The printer has a disposable print head, containing water-resistant ink, which uses "drop-on-demand" thermal ink jet technology. It produces a laser- like print density of up to 600 x 300 dots per inch (dpi) with minimal operating disturbance.
  • Page 5 The Structure of the Manual This user manual is divided into two parts: a Quick Start, which contains the essential information for installing and operating the printer, and a User Guide, divided into chapters, which contains more detailed information on the printer's features and functions.
  • Page 6 User Guide Chapter 1 - User Interface Embossed template, containing common error conditions and print head insertion procedure. Operator panel, giving the functions of the light indicators (LED's) and keys. Chapter 2 - Ink Jet Print Head How to insert/remove the ink jet print head in/from the printer, how to clean it and preserve optimum print quality.

  • Page 7: Table Of Contents

    QUICK START This section is a rapid guide for installing your printer and preparing it for use. It contains a sequence of operations which should be performed in the order prescribed. Unpacking Identifying the printer parts Connecting your printer Inserting the print head Loading paper Printing the "demo"...

  • Page 8: Unpacking

    Unpacking Keep the carton and all the packing materials in case you have to repack or ship the printer. As soon as you have removed the printer and its accessories from the packing carton, check that all the parts ordered have been delivered and are undamaged.

  • Page 9: Identifying The Printer Parts

    Identifying the Printer Parts...

  • Page 10: Connecting Your Printer

    Connecting Your Printer To the electrical power supply Your printer has no ON-OFF switch and is powered as soon as you connect it to the electrical power supply, so make sure that it is on a stable surface and that the top cover is closed.

  • Page 11: Inserting The Print Head

    Inserting the Print Head See the instructions embossed on the inside of the top cover (and illustrated in Chapter 1 of the User Guide) Open the sealed print head container and remove the instructions leaflet and the print head, holding it by the thumb and finger grip (end opposite the protective film).
  • Page 12 head towards the rear of the printer to fix it in place. Check that the position of the print head selection lever, to the left of the ASF, is compatible with the type of print head you have inserted. The lever positions are marked on the printer casing in front of the lever: The lever must NOT be forced and must be moved ONLY when the print head carriage is in the loading position.

  • Page 13: Loading Paper

    Loading Paper in the Printer Pull out the extendible top guide (1) on the ASF and rotate it up to its vertical position (2), to support the paper loaded. Insert picture Holding the tab on the right edge of the movable guide on the ASF, pull the guide slightly forwards and move it to its extreme right position (physical right hand margin).

  • Page 14: Printing The "Demo" Page

    Printing the "Demo" Page With the printer powered, print head installed and paper loaded: Press and hold the On Line key, and press the Install Cartridge key (for at least 2 seconds) on the operator panel. A sheet of paper will be fed into the printer and the "demo" page will be executed automatically.

  • Page 16: Installing Printer Software

    This will allow you to keep the original diskettes as masters so that, should any problem arise with the back-up copy, you can make another copy. Installing the SuperScript 100C color printer driver System requirements: Windows 3.1 or later, PC 386 or later with at least 2 MEGA Bytes of RAM, 1 MEGA Bytes of free disk space.
  • Page 17 10) The Add Unlisted or Updated Printer window contains the list of drivers present the diskette. Select the driver with your printer name and click on OK. 11) Your driver is now installed and your printer name appears in the List of Printers.

  • Page 18: Help

    Help! To simplify the use of the printer, and to help you if you have problems, this printer has a template containing a series of operating instructions embossed on the inside of the front cover. The flashing of the two light indicators (LED's) signals the need for operator intervention.
  • Page 19 Appendices A. Supplies and Optional Items B. Printer Settings C. Command Codes D. Product Characteristics E. Getting Service and Support G. Glossary Index...

  • Page 20: User Interface

    User Interface Embossed Template On the inside of the top cover of the printer, there is an embossed template. This template illustrates the operating procedure for changing the print head and how to adjust the print head position if you wish to print on envelopes. It also indicates four error conditions.

  • Page 21: Operator Panel

    Operator Panel This section describes the functions of the keys and light indicators (LED's) on the operator panel. The behavior of the keys and light indicators on the operator panel will depend on the printer's status: Printer states: free: no data to be printed; busy: from the reception of data until the completion of its printing;...

  • Page 22: Basic Key Functions

    Basic key functions Function Description Printer ready/Pause On Line When the printer is ON LINE, the On Line light indicator is lit and the printer can process and print data received from your computer. When the printer is OFF LINE (pause),the print head carriage returns to its rest position at the physical left margin.

  • Page 23: Light Indicator (Led) Functions

    Light indicator (LED) functions LED's Indication ON Line Power The printer is powered and ON LINE. The printer is powered and OFF LINE. flashing slowly flashing slowly An error condition has occurred in the printer. Open the top cover of the printer to check the print head carriage position with respect to the action items embossed on the inside of the front cover.
  • Page 24 a) The printer is in standby mode (dormant), i.e. within the last two minutes, there has been no printer-host interaction nor operator action. To return the printer to its operating condition, just press a key or send a file to be printed. b) The printer is in the special functions mode, awaiting a key sequence activate a specific function.

  • Page 25: Ink Jet Print Head

    Your printer can use a color print head or a monochrome print head. ALWAYS use NEC-original Ink Jet Print Heads. Replacing the Print Head See also the instructions embossed on the inside of the top cover, and illustrated in Chapter 1.

  • Page 26: Using A Color Print Head

    If you have problems inserting the print head: Make sure the print head carriage is in the print head loading position. Check that the print head chamber is clean and free of foreign bodies. NEVER force the print head into the chamber. Always remove it completely and repeat the entire insertion operation.

  • Page 27: Clearing The Print Head Nozzles

    With the printer powered and in PCL III + emulation, print head installed and paper loaded: Press and hold On Line, and then press Install Cartridge(for at least two seconds) on the operator panel. A sheet of paper will be fed into the printer and the "demo" page will be executed automatically.

  • Page 28: Print Head

    Position the print head carriage in the head loading position, open the top cover, release and remove the print head (see the specific sections in this chapter). Clean the electrical contacts on the print head and in the housing on the print head carriage with a slightly damp lint-free cloth, taking care not to touch the print head nozzles.

  • Page 29: Paper

    Paper This chapter describes the types and characteristics of the paper you can use in your printer. Types Best results are obtained using good quality plain office paper, which has a paper weight of between of standard sheets>15.5 and 24 lbs. Using 21 lbs. paper, you can load up to 40 sheets in the ASF.

  • Page 30: Envelopes

    The document/envelope must not be crumpled or torn, otherwise it may jam or even not be inserted. When using user-defined documents, remember to select the appropriate paper type in your printer driver (see Chapter 4). Envelopes If you intend to print on envelopes, you must first adjust the print head position.

  • Page 31: Print Area

    Print Area...
  • Page 32 The following tables give the measurements for the print area on the standard page and envelope sizes handled by the printer (all measurements are indicated in millimeters and inches). The printer can print a maximum of 67 lines on an A4 page with 6 lpi line spacing (the last line may be printed with slightly defective line spacing).

  • Page 33: Single Sheets

    Single sheets Format/ Letter/<R> US EXEC Measurement (horiz.) Legal M - (page width) 210 mm 210 mm 215.9 mm 184 mm 8.26 in 8.26 in 8.5 in 7.25 in W - (max. print 203.2 mm 203.2 mm 203.2 mm 177.8 mm line length 8 in 8 in...

  • Page 34: Envelopes

    Envelopes Format/ COM-10 Measurement 104.7 mm 110 mm 162 mm M - (width) 4.12 in 4.33 in 6.37 in W - (max. print 98 mm 103 mm 155 mm line length) 3.85 in 4.06 in 6.11 in L - (min. left 3.4 mm 3.4 mm 3.4 mm...

  • Page 35: Using Software

    Using Software This chapter explains how to change the printer settings by varying them in your printer driver or using the printer set-up utility contained on the diskettes supplied with the printer. Your printer has a number of parameters which you can define according to your specific requirements.
  • Page 36 Parameter group contents Paper Size/Source: v Paper Size: A4, Letter, Legal, A5, Executive, COM10, v C5, DL, User-Defined (default setting: A4 or Letter,depending on country). v Paper Source: Auto Sheet Feeder, Manual. v Portrait or Landscape. v Copies: Collate or Reverse Page Order. Paper Type/Print Quality v Paper Type: Plain Paper, Transparency, Glossy Paper, Coated Paper.
  • Page 37 Fonts Scalable and/or TrueType fonts are available when you operate in a Microsoft Windows environment, level 3.1 or later. These fonts are stored mathematically as character and symbol outlines and are expanded only when the specific font is selected. You cannot use the printer's resident fonts in Windows environment. You must use the fonts available in Windows.
  • Page 38 To re-enable the "Spool MS-DOS print jobs" feature, just repeat the above procedure. To run the SETUP utility, proceed as follows: Insert the diskette containing the SETUP utility in drive a (usually) of your computer. At the DOS prompt, type A:\ (or B:\)STUP100C.EXE, and press ENTER. The program will read the printer's identification code and its internal settings.
  • Page 39 Troubleshooting This chapter contains a troubleshooting guide which indicates some of the problems which may occur during the day-to-day use of your printer, together with suggestions for their solution. Your printer is designed to require only minimum maintenance. However, everyday use will give rise to a number of simple printer- care operations.
  • Page 40 of the printer, the print head carriage will be positioned above the corresponding action item on the embossed template. Installation 1. Missing or damaged parts. Contact your retailer immediately. 2. Printer is not powered. No power supply (no LED's are lit). Check that the printer is connected properly to the power supply socket.
  • Page 41 The paper must not be crumpled or torn, otherwise it may jam or even not be inserted. Always use paper in perfect condition and within the specifications defined (see Chapter 3). Make sure the paper feeds smoothly, and that it is not held too tightly nor has too much play.
  • Page 42 If the paper has already exited from the print area: v set the printer OFF LINE (On Line LED off) v open the top cover and remove the jammed paper. To resume printing, close the top cover and the paper tray, and then press On Line.

  • Page 43: Printing

    After cleaning the print head or executing the nozzle clearing operation, print a "demo" page to check the print quality. If the print quality is still not acceptable, run a print test. To run the print test, proceed as follows: Make sure that the print head is inserted and that there is paper in the ASF.
  • Page 45 Monochrome print test contents The monochrome print test contains information on the printer firmware (release, emulation and character generators) and the correct operation of the print head nozzles: The first line of the print test contains technical information on the printer status.
  • Page 46 Print Head Care in Chapter 2). If none of these operations result in improved print quality, you must replace the print head. Printing During a printing operation, do not stop the print head manually nor touch the area within the print head carriage path. Printer does not print/receive data.
  • Page 47 Check whether the printer is in the special functions mode (printer powered but both LED's off). Printing stops. If the On Line and Power LED's flash simultaneously, open the top cover to see which error condition the print head carriage position indicates. Check that paper is present and that it loads correctly.
  • Page 48 v If the printer name is not listed, install it following the driver installation procedure described in the Quick Start. v If the printer name is listed, remove it from the list by clicking on the Remove button in the Printers dialogue box and then repeat the driver installation procedure.
  • Page 49 Single color print head. Single monochrome print head. The SuperScript 100C is compatible with most inkjet papers (coated and uncoated). For optimum print quality, we recommend the following paper types: HP Premium coated inkjet paper...
  • Page 50 Printer Settings This appendix contains a brief description of the printer settings available with the resident emulation's, using the printer setup utility. Factory Settings When you receive the printer, its basic operating parameters are already set with pre-defined factory settings (default settings for PCL III+ emulation). These are the settings which appear in the print test the very first time you run it (see specific section in Chapter 5).
  • Page 51 Parameter Description The following tables give a brief description of all the features which can be selected using the printer set-up utility. Where indicated, the features are valid only for a specific emulation. Feature Description Emulation Set of command codes,, character sets and fonts used: PCL III +;...
  • Page 52 Line Feed Length Line Feed Value: nominal distance (only IBM) between the base of one print line and the next. This value may be expressed as a number of lines per inch (lpi) or as an absolute value (inches or millimeters): 6 lpi;...
  • Page 53 BF Team Italic Portrait PS 8pts Linea Upright Portrait PS 14pts Linea Upright Portrait PS 12pts Linea Italic Portrait PS 12pts Linea Upright Portrait PS 10pts Linea Italic Portrait PS 10pts Linea Upright Portrait PS 8pts Courier Upright Landscape 10cpi 12pts Courier Italic Landscape 10cpi 12pts Courier Upright Landscape 16.67cpi 12pts Letter Gothic Italic Landscape 12cpi 12pts...
  • Page 54 Baud Rate Data transmission speed: 2400, 9600, 19200, 38400 Baud. This parameter is effective only if the optional serial interface is connected. Parity Type of data control method: None, Even, Odd. This parameter is effective only if the optional serial interface is connected.
  • Page 55 Command Codes This appendix contains a summary of the command codes sets handled by the resident emulation's Introduction When the printer is set for a particular emulation, it will interpret ONLY the set of commands belonging to that emulation. A printer command consists typically of one or more characters imbedded in the flow of data transmitted to the printer.
  • Page 56 2. Page length 3. Top of form value 4. Print area. Bear these priorities in mind when you send the ESCape sequences for the various parameters, to avoid any surprises. Command Code Summary PCL III + Emulation BASIC OPERATIONS Backspace Horizontal Tabulation Line Feed Form Feed...
  • Page 57 ESC ( 33 P 27 40 51 51 80 1B 28 33 33 50 CP 863 French Canadian ESC ( 34 I 27 40 51 52 73 1B 28 33 34 49 PC Abicomp International ESC ( 59 P 27 40 53 57 80 1B 28 35 39 50 PC Abicomp Portugal ESC ( 60 P...
  • Page 58 ESC & d 3 D 27 38 100 51 68 1B 26 64 33 44 Selects variable single underscore ESC & d 4 D 27 38 100 52 68 1B 26 64 34 44 Selects variable double underscore ESC & d @ 27 38 100 64 1B 26 64 40 Clears Underscore...
  • Page 59 = 1/300 in) ESC * p + n Y 27 42 112 43 n 89 1B 2A 70 2B n 59 Positioning "n" Dots Forward ESC * p - n Y 27 42 112 45 n 89 1B 2A 70 2D n 59 Positioning "n"...
  • Page 60 ESC * t n R 27 42 116 n 82 1B 2A 74 n 52 Graphic Resolution ESC * t 75 R 27 42 116 55 53 82 1B 2A 74 37 35 52 75 dpi print density ESC * t 100 R 27 42 116 49 48 48 1B 2A 74 31 30 30 100 dpi print density...
  • Page 61 ESC & k 2 W 27 38 107 50 87 1B 26 6B 32 57 Right to left ESC & k 2 W 27 38 107 n 87 1B 26 6B 32 57 Text Scaling (n = 5,, Text scaling disabled; = 6,, Text scaling enabled) ESC &...
  • Page 62 IBM Proprinter X24 4207/1 PRINT ATTRIBUTES ESC G 27 71 1B 47 Letter Quality Mode ESC H 27 72 1B 48 DRAFT Mode ESC I n 27 73 .. 1B 49 .. Print Mode (multi-choice) Double Width Print (one line) Clears Double Width Mode (one line) ESC W n 27 87 ..
  • Page 63 Product Characteristics Printing Technique Non-impact, bubble ink jet, with water-resistant ink Colour Ink Cartridge (or optional black ink cartridge) Throughput Windows® or OS/2 environments up to 3 pages per minute (ppm) DOS and similar environments: 200 cps in Draft (10 cpi) 150 cps in LQ N.B.: these values may vary depending on the print mode (Draft/LQ), the software application and/or the type of computer used.
  • Page 64 pitch: Proportional size: 6, 12 points style: Upright and Italic - Letter Gothic: orientation: Portrait and Landscape pitch: 5, 6, 8.33, 10, 12, 20, 24, 33.34 cpi size: 4.75, 6, 9.5, 12 points style: Upright (Italic 12, 24 cpi; 12 points) - BF Team: orientation: Portrait pitch:...
  • Page 65 Electromagnetic compatibility: FCC part 15 Class B Electrical Characteristics 110 - 120 V, +/- 10%; 50 - 60 Hz Physical Characteristics Printer ready for use Height 14.17 in (360 mm) Width 14.76 in (375 mm) Depth 7.87 in (200 mm) Weight 4.84 lbs.
  • Page 66 SuperScript 100C Printer Limited Warranty The SuperScript 100C is warranted for one year from date of purchase under the NEC SuperScript Limited Warranty. The warranty works as follows: The Customer calls NEC Customer Service and Support at 800-632-4650.

  • Page 67: Printer

    1. Any Product which is not distributed in the U.S.A. or Canada by NECTECH or which is not purchased in the U.S.A. or Canada by the first consumer purchaser. 2. Any Product on which the serial number has been defaced, modified or removed. 3.
  • Page 68 Customers are cautioned that Product performance is affected by system configuration, software, the application, customer data, and operator control of the system, among other factors. While NEC TECHNOLOGIES, INC. Products are considered compatible with many systems, the specific functional implementation by customers of the Product may vary.
  • Page 69 Glossary ASCII-table American Standard Code of Information Interchange); standardized code and character assignment table from 0 to 127 decimal. (Automatic Sheet Feeder); paper insertion device incorporated in the upper rear part of the printer. (Bit Image Mode); graphic printing mode, in which a byte is not interpreted as character.
  • Page 70 a host system/computer. ISO table (International Standardization Organization); a convention which assigns to certain ASCII codes (see item) a one-per- nation set of special European characters. landscape Page orientation in which the characters are printed along the long side of the paper. (Light Emitting Diode);...
  • Page 71 (Top Of Form); the space on top of a form in which printing is not possible. Will be skipped automatically on the execution of an FF. user settings Parameter values defined by the user. word length (7 or 8 bits); refers to the format in which a byte of data is transmitted to and interpreted by the printer.

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