Overview
This chapter provides information about resources for
information and technical support, including
•
How to reach NEC Technical Support by voice,
fax, mail, and online, for technical assistance
•
Where to find additional documentation about this
product
•
How to order supplies and printer options
•
How to contact software vendors with questions
about their software applications
15 App.H Technical Support*
1
Technical Support
Assistance Nearby
Often, the best source for assistance is closer than you
think. Before calling NEC, check out the options
below.
Help From Within Your Company
If your organization is large and has purchased many
NEC printers, the best source of assistance may be
within your own company. Your company may have
designated central support personnel that you can go
to when you have a problem or when you need
supplies such as paper or toner cartridges. These
central support personnel can then contact the
appropriate dealer or NEC support staff.
Help From Your Dealer
The dealer from whom you purchased your printer is
backed by complete support resources and programs
within NEC. Your dealer can provide you with details
on all available support options.
96.9.24, 2:00 PM
Appendix H: Technical Suupport
H
H—1
Need help?
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