Configuring Notification Messages; Configuring How The Blackberry Monitoring Service Sends Notification Messages; Configure The Blackberry Monitoring Service To Send Notification Messages To Email Addresses Through A Messaging Server In Your Organization's Environment; Configure The Blackberry Monitoring Service To Send Sms Text Messages - Blackberry PRD-07630-011 - Enterprise Server - PC Manual

Monitoring Guide

Configuring notification messages

Configuring how the BlackBerry Monitoring Service sends
notification messages
Configure the BlackBerry Monitoring Service to send notification messages
to email addresses through a messaging server in your organization's
environment
To send notification email messages to contacts, you must provide the BlackBerry® Monitoring Service with the SMTP
settings for the messaging server. The messaging server must be located on the same network as the computer that
hosts the BlackBerry Monitoring Service.
If the messaging server requires SMTP authentication, you must specify the name and password of a user account
with the appropriate SMTP permissions in the BlackBerry Monitoring Service console.
1. In the BlackBerry Monitoring Service console, on the Configuration menu, expand Notifications > Notification
services.
2. Click Email.
3. Click Edit configuration.
4. Add the SMTP settings for the messaging server.
5. To test the SMTP settings, send a test email message.
a. In the Test address field, type your email address.
b. Click Test email.
c. Check the inbox of your email account to confirm that the BlackBerry Monitoring Service sent the test email
message.
6. Click Save.

Configure the BlackBerry Monitoring Service to send SMS text messages

To send notification messages as SMS text messages from the BlackBerry® Monitoring Service to contacts, you must
connect a wireless modem that supports the AT command set to the computer that hosts the BlackBerry Monitoring
Service. The BlackBerry Monitoring Service is designed to detect a modem after you connect it to the computer that
hosts the BlackBerry Monitoring Service. You cannot use a BlackBerry device as a modem to send SMS text messages.
1. In the BlackBerry Monitoring Service console, on the Configuration menu, expand Notifications > Notification
services.
2. Click SMS.
3. In the Device drop-down list, click the modem.
4. To test that the BlackBerry Monitoring Service sends SMS text messages, send a test SMS text message.
Configuring notification messages
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