Assorted Scanner Driver Problems; Expected Scan Options Are Grayed Out; Adobe Photoshop Import Plug-In - ScanSoft TEXTBRIDGE PROFESSIONAL EDITION 8.5 User Manual

Assorted scanner driver problems

Expected scan options are grayed out—

(TWAIN or Adobe Photoshop Import Plug-in)
A–26
Scanning or scanner test software was supplied by the
scanner manufacturer
Try scanning using the software supplied by the scanner
manufacturer.
If you can scan using the software supplied by the scanner
manufacturer, the problem probably is not with the SCSI
cabling or hardware.
If you click the Display TWAIN user interface checkbox on the
Select Source dialog box, or choose an Adobe Photoshop Import
Plug-in, which always displays a user interface for scanning, the
scanner settings options on the TextBridge main window will be
grayed out. You should select lineart and a resolution of 200, 300,
or 400 dpi from the scanner manufacturer's interface.
Automatic Sheet Feeder checkbox disabled and not checked;
sheet feeder is attached to scanner
Try loading the sheet feeder. The scanner may use it
regardless of the state of the checkbox.
Some ADF's are not supported.
Sheet Feeder checkbox disabled and checked; sheet feeder is
attached to scanner, but not wanted
Power down scanner and disconnect the ADF cable; then
reconnect the ADF cable.
TextBridge Professional Edition User's Guide