Status Messages Screen - Cisco 7940 - IP Phone VoIP Administration Manual

Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone

Status Messages Screen

You can access the Status Messages screen at any time, even if the phone has not finished starting up.
Table 6-1
to address errors that are indicated.
To display the Status Messages screen, follow these steps:
Procedure
Press the Settings button.
Step 1
Select Status.
Step 2
Step 3 Select Status Messages.
To exit the Status Messages screen, press the Exit softkey.
Table 6-1 Status Messages on the Cisco Unified IP Phones 7960G and 7940G
Message Description
BootP server used The phone obtained its IP address from a
BootP server rather than a DHCP server.
File auth error An error occurred when the phone tried to
validate the signature of a signed file. This
message includes the name of the file that
failed.
Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)
OL-15498-01
describes the status messages that might appear. This table also includes actions you can take
Possible Explanation and Action
None. This message is informational only.
The file is corrupted. If the file is a phone
•
configuration file, delete the phone from the
Cisco Unified Communications Manager
database using Cisco Unified Communications
Manager Administration. Then add the phone
back to the Cisco Unified Communications
Manager database using Cisco
Unified Communications Manager
Administration.
There is a problem with the CTL file and the key
•
for the server from which files are obtained is
bad. In this case, run the CTL client and update
the CTL file, making sure that the proper TFTP
servers are included in this file.
Status Menu
6-3