Call Statistics Screen - Cisco 7940 - IP Phone VoIP Administration Manual

Call Statistics Screen

Call Statistics Screen
The Call Statistics screen displays counters statistics and voice quality metrics in these ways:
•
•
Note
A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice
stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops
even though the call is still connected. When the call resumes, a new voice packet stream begins, and the
new call data overwrites the former call data.
To display the Call Statistics screen for information about the last voice stream, follow these steps:
Procedure
Press the Settings button.
Step 1
Select Status.
Step 2
Select Call Statistics.
Step 3
To exit the Call Statistics Screen screen, press the Exit softkey.
The Call Statistics Screen displays the items shown in 6-4.
Table 6-4
Item
RxType
RxSize
RxCnt
TxSize
TxCnt
Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)
6-10
Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone
During call—You can view the call information by pressing the ? button twice rapidly.
After the call—You can view the call information captured during the last call by displaying the Call
Statistics screen.
You can remotely view the call statistics information by using a web browser to access the
Streaming Statistics web page. For more information about remote monitoring, see
"Monitoring the Cisco Unified IP Phone Remotely."
Call Statistics Items
Description
Type of voice stream received (RTP streaming audio): G.729, G.711 u-law,
G.711 A-law, or Lin16k.
Size of voice packets, in milliseconds, in the receiving voice stream (RTP
streaming audio).
Number of RTP voice packets received since voice stream was opened.
Note
Size of voice packets, in milliseconds, in the transmitting voice stream.
Number of RTP voice packets transmitted since voice stream was opened.
Note
This number is not necessarily identical to the number of RTP voice
packets received since the call began because the call might have
been placed on hold.
This number is not necessarily identical to the number of RTP voice
packets transmitted since the call began because the call might have
been placed on hold.
Chapter 7,
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