Minolta MAGICOLOR 2350 User Manual page 132

Symptom Cause
Blank pages One or more of the
come out toner cartridges is
during a defective, empty, or
printing job. missing.
The wrong media is
being used.
Not all pages The printer has the
print. wrong kind of cable,
or the printer is not
configured for the
correct cable and
port.
The Cancel key was
pressed.
The media tray is
empty.
A document is printed
with an overlay file
that was created by a
non-magicolor 2350
driver.
Only one The printer doesn't
copy of a have a hard disk or
multicopy, there isn't enough
collated job space on the hard
prints. disk.
Printer resets The power cord is not
or turns off properly connected to
frequently. the AC outlet.
A system error
occurred.
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Solution
Check the toner cartridges. The image
does not print if the cartridges are
empty.
Check that the media type and size set
in the driver and the control panel
matches the media loaded in the
printer.
Check your cable.
Make sure no one pressed the Cancel
key while your job was printing.
Refill the tray.
Print the overlay file using a magicolor
2350 driver from the magicolor 2350
Software Utilities CD-ROM.
Add a hard disk. If a hard disk is already
installed, clear some unneeded files off
of it or add a larger hard disk.
Turn off the unit, confirm that the power
cord is properly connected
to the AC outlet, and turn the unit
back on.
Contact Technical Support with the
error information. See the Service &
Support Guide for a list of sources of
service and support in the Americas.
The most up-to-date worldwide
information can be found at
www.minolta-qms.com.
Solving Other Problems