Minolta MAGICOLOR 2350 User Manual page 129

Symptom Cause
Media is The media is not
jamming. correctly positioned in
the tray.
The number of sheets
in the tray exceeds
the maximum
allowed.
The media guides are
not correctly adjusted
to the media size.
The media in the
optional tray is not
under the media
separating tabs.
Warped or wrinkled
media is loaded in the
tray.
The media is moist
from humidity.
Thick stock, labels,
envelopes,
postcards, or
transparencies are
loaded in Tray 2.
The recommended
transparency (OHP)
or label paper is
facing the wrong way
in Tray 1.
Envelopes are facing
the wrong way in
Tray 1.
Solving Problems with Media Jams
EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Solution
Remove the jammed media and
reposition the media properly in the
tray.
Remove the excess media and reload
the correct number of sheets in the
tray.
Adjust the regulation guides in the tray
to match the size of the media.
Remove the media and reload it so
that the right-front and right-rear
corners are under the
media-separating tabs.
Remove the media, smooth it out, and
reload it. If it still jams, do not use that
media.
Remove the moist media and replace it
with new, dry media.
Special media must be loaded in Tray
1 only.
Load the transparencies or labels
according to the manufacturer's
instructions.
Load the envelopes in Tray 1 so the
flaps are facing down.
If the flaps are on the short edge, set
the envelopes in Tray 1 so that the
flaps enter the printer first.
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