Service Center And Upgrades - D-Link NetDefend DFL-CP310 User Manual

Service Center and Upgrades

Service Center and Upgrades
I purchased an advanced NetDefend model, but I only have the functionality of a simpler
NetDefend model. What should I do?
Your have not installed your product key. For further information, see
Your Software Product
I have exceeded my node limit. What does this mean? What should I do?
Your Product Key specifies a maximum number of nodes that you may connect to
the NetDefend firewall.
The NetDefend firewall tracks the cumulative number of nodes on the internal
network that have communicated through the firewall. When the NetDefend
firewall encounters an IP address that exceeds the licensed node limit, the Active
Computers page displays a warning message and marks nodes over the node limit
in red. These nodes will not be able to access the Internet through the NetDefend
firewall, but will be protected. The Event Log page also warns you that you have
exceeded the node limit.
To upgrade your NetDefend firewall to support more nodes, purchase a new
Product Key. Contact your reseller for upgrade information.
While trying to connect to a Service Center, I received the message "The Service Center did not
respond". What should I do?
• If you are using a Service Center other than the Check Point Service
Center, check that the Service Center IP address is typed correctly.
• The NetDefend firewall connects to the Service Center using UDP ports
9281/9282. If the NetDefend firewall is installed behind another firewall,
make sure that these ports are open.
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on page 379.
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U pgrading
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D-Link NetDefend firewall User Guide