Connectivity - D-Link NetDefend DFL-CP310 User Manual

Connectivity

Connectivity
I cannot access the Internet. What should I do?
• Check if the PWR/SEC LED is green. If not, check the power connection
to the NetDefend firewall.
• Check if the WAN LINK/ACT LED is green. If not, check the network
cable to the modem and make sure the modem is turned on.
• Check if the LAN LINK/ACT LED for the port used by your computer is
green. If not, check if the network cable linking your computer to the
NetDefend firewall is connected properly. Try replacing the cable or
connecting it to a different LAN port.
• Using your Web browser, go to http://my.firewall and see whether
"Connected" appears on the Status Bar. Make sure that your NetDefend
firewall network settings are configured as per your ISP directions.
• Check your TCP/IP configuration according to
the NetDefend firewall
• If Web Filtering or Email Filtering are on, try turning them off.
• Check if you have defined firewall rules which block your Internet
connectivity.
• Check with your ISP for possible service outage.
• Check whether you are exceeding the maximum number of computers
allowed by your license, by viewing the Active Computers page.
I cannot access my DSL broadband connection. What should I do?
DSL equipment comes in two flavors: bridges (commonly known as DSL modems)
and routers. Some DSL equipment can be configured to work both ways.
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on page 15.
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I nstalling and Setting up
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D-Link NetDefend firewall User Guide