Shining 3D Transcan C User Manual page 16

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Fail to activate

For activation failure, ensure that the selected license file matches the device. Redo the activation.

Incorrect configuration

Try another USB port and update your graphics card drivers and restart the software.

A message is displayed indicating that the graphics card is inconsistent. Check whether the graphics

card type meets the requirements. If yes, try updating the graphics card driver and restart the

software.

If the computer has multiple graphic cards, access to the NVIDIA Control Panel (right click on the

desktop). In Manage 3D Settings > Program Settings, Add Transcan C software. Then change the

preferred graphic processor for this program. Select NVIDIA processor. Click Apply to save the

settings.

Shining 3D Transcan C_User Manual_V1.4.1

Device fails to activate

Graphics card incompatible

USB not 3.0

Multiple graphic cards detected

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