Xerox WorkCentre Pro 16FX User Manual
Xerox WorkCentre Pro 16FX User Manual

Xerox WorkCentre Pro 16FX User Manual

Xerox workcentre pro 16fx: user guide
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Pro 16fx User Guide
7/1999
701P31244

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Summary of Contents for Xerox WorkCentre Pro 16FX

  • Page 1 Pro 16fx User Guide 7/1999 701P31244...
  • Page 2: Energy Star

    XEROX®, The Document Company®, the stylized X and WorkCentre Pro 16fx are registered trademarks of Xerox Corporation and Xerox Canada Ltd. is a licensee of all the trademarks. Product names used in this guide may be trademarks or registered trademarks of their respective companies and hereby acknowledged.
  • Page 3 Information To get answers for any other questions you might have regarding your WorkCentre Pro 16fx, to register your warranty by phone, or for assistance with the installation of your Pro 16fx, you may call your dealer. If your dealer is not a service provider call: 1 – 800 – TEAM – XRX (1 –...
  • Page 4 Au Canada et aux États-Unis, pour obtenir la version française du présent guide d´utilisation, veuillez composer: 1 – 800 – TEAM – XRX (1 – 800 – 832 – 6979) À l´extérieur des États-Unis et du Canada, veuillez communiquer avec votre représentant Xerox. It's Illegal In the USA It is against US law to copy copyrighted material without permission of the copyright owner unless the copying falls within the "Fair Use"...
  • Page 5: Table Of Contents

    Two-Sided Copying ...19 Envelopes ...20 Customizing Your Pro 16fx ...21 Pro 16fx Care ...25 Fax Control Panel A Look at the Fax Control Panel...28 About the Liquid Crystal Display...30 Using the Arrow Keys ...30 Entering Characters...31 WorkCentre Pro 16fx ...13...
  • Page 6 Fax Setup Entering Your Name and Fax Number ...34 Setting the Date and Time...35 Setting the Tray Paper Size...36 Selecting the Reception Paper Size ...37 Setting the Dial Mode ...38 Setting the Number of Redial Times ...39 Setting the Redial Interval...40 Setting Fine Resolution Priority ...41 Adjusting the Beep Volume ...42 Setting the Length of Alarm Beeps...43...
  • Page 7 Fax Special Functions Memory...86 Canceling a Reserved Job ...87 Broadcast Dialing...88 Transmission Reservation ...91 Transmission Reservation (continued) ...92 Polling ...94 Timer Operations...98 Data Transfer...101 Fax Reporting Printing Out Reports by Request ...104 Activity Report Auto Listing...108 Printing Transaction Reports ...109 Printer Driver Printer Driver Software Installation ...112 Pro 16fx Properties (Printer Driver) ...115...
  • Page 8 Appendix Hardware Specifications ...140 Fax Specifications ...141 FCC Compliance in the USA ...142 Copy Print Fax Multiple Operation Table...145 Table of Contents...
  • Page 9: Preface

    Preface Safety Notes Your Pro 16fx and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the Pro 16fx and refer to them as needed to ensure the continued safe operation of your Pro 16fx.
  • Page 10 Safety Notes This Pro 16fx should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your local power company. Do not allow anything to rest on the power cord. Do not locate the Pro 16fx where persons will step on the cord.
  • Page 11 Xerox installation procedures, ensure that concentration levels meet safe limits. If you need additional safety information concerning the Pro 16fx or Xerox supplied materials, you may call the following toll-free number. In the United States or Canada: 1 – 800 – 828 – 6571...
  • Page 12: Helpful Hints

    Store paper in a dry area, on a flat surface, and in a closed cabinet. Wrap partially-used reams of paper tightly. Pro 16fx location For reliable Pro 16fx operation and copy quality, Xerox recommends: Place your Pro 16fx in a well-ventilated room. Recommended environment: –...
  • Page 13: Installation

    This chapter illustrates the contents of the packing carton and the components of the WorkCentre Pro 16fx. It also describes the steps needed to set up the WorkCentre Pro 16fx properly. The following topics are included: Installation...2 Getting to Know Your WorkCentre Pro 16fx...3 Set up your Xerox Pro 16fx.
  • Page 14: Installation

    Installation As you unpack the Pro 16fx, familiarize yourself with its contents. After the Pro 16fx is installed, and the Ready Indicator is lit, the Pro 16fx is ready to make copies. IMPORTANT: Save the carton and packing materials. They should be used to repack the Pro 16fx if it has to be shipped for servicing or in case you move.
  • Page 15 Installation (continued) Getting to Know Your WorkCentre Pro 16fx Document cover Copier control panel Exit tray Paper tray 1 Paper tray 2 Front cover Release latch Telephone line connection Serial number Original exit area Single Pass Feeder (SPF) Document glass...
  • Page 16 Installation (continued) Set up your Xerox Pro 16fx. Installation 1. Remove the bag from the Pro 16fx. 2. Remove the pieces of tape and the packing material. 3. Open the Single Pass Feeder (SPF) and remove the packing materials shown.
  • Page 17 Installation (continued) 6. Secure the paper tray button and the shipping screw in the locations shown. Turn the paper tray button to secure its storage position. Note: Save the paper tray button and the shipping screw. They will be needed if the Pro 16fx has to be moved. 7.
  • Page 18 Vigorously shake the cartridge to loosen the toner. Thoroughly shaking the cartridge will assure maximum copies per cartridge. Xerox has included a Starter Toner Cartridge. Purchased replacement toner cartridges will yield approximately three times the number of copies. 14. Remove the toner cartridge cover.
  • Page 19: Copying

    This chapter describes the copier operation and care of the WorkCentre Pro 16fx. The following topics are included: Copier Control Panel...8 Power Reduction / Auto Clear ...10 Auto Copy Function ...10 Paper Specifications ...11 Paper Storage ...11 Loading Paper ...12 Flashing ...13...
  • Page 20: Copier Control Panel

    Copier Control Panel The control panel has keys and lights that are used to control and display the conditions of the Pro 16fx. 1. Image Quality Mode: The image quality mode is used to maximize copy quality. Auto– for originals with a colored background or mixed text and graphics. Text –...
  • Page 21 Copier Control Panel 5. Variable Percentage: Press the down key to decrease the percentage. Press the up key to increase the percentage. Any percentage from 50% to 200% may be selected. 6. %: Press this key to display the reduction/enlargement percentage selected. 7.
  • Page 22: Power Reduction / Auto Clear

    Power Reduction / Auto Clear Power Reduction Modes automatically reduce power consumed by the Pro 16fx when the Pro 16fx has not been used for a set period of time. There are two modes of power reduction; Power Save, and Power Shut-off. Power Save Mode –...
  • Page 23: Paper Specifications

    Paper Specifications Paper Storage Note: Paper affected by humidity, and curled paper can cause jams and copy quality problems. For reliable copier operation and good copy quality, Xerox recommends that paper be stored: on a flat surface. in a closed container.
  • Page 24: Loading Paper

    Loading Paper will flash in the copy quantity display and the green indicator in the copier diagram will flash when: a paper tray is empty. paper misfeeds: paper has not fed all the way into the copier. a paper tray is not closed properly. If the paper has misfed, open the paper tray indicated by the flashing green light on the copier diagram and remove the misfed paper.
  • Page 25: Flashing

    Loading Paper Flashing When the Alternate Paper Tray runs out of paper, or the paper misfeeds, the P will flash in the display and the green indicator in the copier diagram will flash. 4. Fan the paper and insert it into the tray. Ensure that the paper corners are under the corner snubbers.
  • Page 26: Making Copies On The Document Glass

    Making Copies on the Document Glass Copying tre Pr 1. Ensure that the Pro 16fx is Off-line. The light between the two icons will be off. 2. Select the desired copy features from the control panel. 3. Select the number of copies. Press the 10 to increase the quantity by 10.
  • Page 27: Making Copies On The Single Pass Feeder

    Making Copies on the Single Pass Feeder Use the Single Pass Feeder(SPF) to make one collated copy of originals or multiple uncollated copies of one set of originals. The SPF holds up to 30 originals (20 lb/80 gsm) in one job. Ensure originals are in good condition, and that all staples and paper clips have been removed.
  • Page 28: Image Quality

    Image Quality The image quality features described on this page can be used to improve copies of documents printed on colored paper, photographs, or are of poor quality. Toner Save Photo Text Auto Auto: Use Auto when copying from originals with a colored background or mixed text and graphics.
  • Page 29: Reduction/Enlargement

    Reduction/Enlargement t r e P r r e P Reduction/Enlargement Reference Table Original Size A4/ A3 Preset Reduction/Enlargement Press the Preset Reduction/Enlargement key to quickly select one of the 6 preset percentages. The customer settable percentage ( ) has been set at the factory for 50%.
  • Page 30: Alternate Paper Tray

    Alternate Paper Tray The alternate paper tray can be used to feed multiple sheets of standard paper, or it can be used to feed single sheets of special or heavy papers such as note cards, transparencies, and labels. The alternate paper tray holds up to 50 sheets of 20 lb/ 80 gsm paper ranging in size from 3.5 5.5"...
  • Page 31: Two-Sided Copying

    Two-Sided Copying 1. Place side 1 original face down on the Document Glass, with the TOP toward the LEFT. Lower the document cover. Note: 16 lb / 60 grams per square meter copy paper is not recommended for two-sided copying. 2.
  • Page 32: Envelopes

    Envelopes Various types and sizes of envelopes can be printed/copied on the Pro 16fx using the bypass tray or alternate paper tray. Selecting Envelopes The construction of envelopes is critical to printing performance and varies widely. Use high- quality envelopes that are thin and sharply creased. Test a few envelopes before you purchase large quantities.
  • Page 33: Customizing Your Pro 16Fx

    Customizing Your Pro 16fx Programmable Features The default settings for various machine features may be changed to suit your individual needs. All of these features remain set until this process is repeated. Each of the programmable features, along with its program number and options are contained in the chart below.
  • Page 34 Feature Default Image Quality: This feature allows you to select the default Image Quality mode. Auto Contrast Adjustment: The copy contrast range may be adjusted when the copy image is consistently too light or too dark in the Auto Image Quality mode. Paper Trail Edge Deletion: The trail edge deletion can be turned Off to accommodate originals that have print to the very bottom...
  • Page 35: Programmable Feature Settings 0 - 7 And 11 - 14

    Programmable Feature Settings 0 – 7 and 11 – 14 To change the programmable features, find the Program Number and the desired Option Number in the Programmable features chart on the previous pages. Follow the instructions below. Note: The Pro 16fx must be off-line and in the Ready mode. 1.
  • Page 36: Programmable Feature Setting 10

    Programmable Feature Setting 10 Use the following procedure to change the preset Reduction/Enlargement default setting ( This feature allows you to set a specific preset reduction or enlargement between 50 – 200%. Copying 1. Select the Toner Saver mode. 2. Press again and hold the Image Quality key for approximately 4 to 6 seconds.
  • Page 37: Pro 16Fx Care

    Pro 16fx Care Cleaning the Document Glass and Cover Keeping the document glass clean helps ensure the best possible copies. Xerox suggests that you clean the document glass at the start of each day and during the day as needed.
  • Page 38 Copying...
  • Page 39: Fax Control Panel

    This chapter provides an illustration of the WorkCentre Pro 16fx fax control panel and describes the various functions you can perform from it. The following topics are included: A Look at the Fax Control Panel ...28 About the Liquid Crystal Display ...30 Using the Arrow Keys ...30...
  • Page 40: A Look At The Fax Control Panel

    A Look at the Fax Control Panel Liquid Crystal Display (LCD) Arrow keys Enter key Fax from Glass Menu key Resolution key Contrast key Rapid keys Fax Control Panel Displays fax operation and programming messages. Press these keys to scroll through menus. During input mode, these keys are also sometimes used to move the cursor.
  • Page 41 Number keys 10/13 * / # Stop/Exit key Start Fax key On/Off Hook key Redial/Pause Speed Dial/Search key Direct Send key 20/poll Key Broadcast key Reception key Answering Machine light Manual light Auto light LCD contrast dial Press these keys to dial numbers and to enter characters during number/name storing procedures.
  • Page 42: About The Liquid Crystal Display

    About the Liquid Crystal Display The Pro 16fx is equipped with a two-line liquid crystal display (LCD) on the fax control panel for displaying various messages and settings during operation. This LCD can display up to 20 characters on each line. When the unit is idle, the LCD shows the date, time, and the stand-by memory available.
  • Page 43: Entering Characters

    Entering Characters You can enter letters, numbers, and symbols by using the fax keypad. The keypad is shown below. Entering Letters Letters are marked above each of the number keys “2” through “9.” To enter a letter, press the appropriate key repeatedly until the desired letter appears. The number of the key appears first, followed by letters in the order marked above the key.
  • Page 44 Notes: To enter two characters that require using the same key in succession, press the right arrow key once after entering the first character and then enter the second character. To change one individual character to another, use the left or right arrow key to move the cursor to the character you want to change.
  • Page 45: Fax Setup

    This chapter describes the procedures for setting up your WorkCentre fax machine. This includes explaining how to enter your name and fax number and how to set the date and time. It also includes instructions for setting the paper size, dial mode, number of redial times and interval, fine resolution priority, and beep and ringing volume.
  • Page 46: Entering Your Name And Fax Number

    Use the following procedure to enter your name and fax number: Step Press these keys Menu then 3 Example: 18008326979 Enter Example: Xerox 999 = x 333 = e 7777 = r 6666 = o 999 = x Enter Stop/Exit...
  • Page 47: Setting The Date And Time

    Setting the Date and Time The date and time that appear in the display are printed at the top of every transmitted page. Set the date and time by pressing the keys on the operation panel as shown below. To correct a mistake, press the Stop/Exit key to move the cursor back to the mistake and then enter the correct number.
  • Page 48: Setting The Tray Paper Size

    Setting the Tray Paper Size You must program the size of paper you have loaded in the machine so that Receive Reduce functions can properly adjust the size of documents printed out. Follow the steps below. Note: If you are using letter-size paper, you do not need to make any changes, as this is the factory setting.
  • Page 49: Selecting The Reception Paper Size

    Selecting the Reception Paper Size On the Control Panel, you can select the paper size that you want received faxes to be printed on (AUTO, A4, Letter, Legal). If you select the AUTO setting, the machine automatically prints the fax on the most appropriate size paper. Follow the procedure below. Step Press these keys Menu...
  • Page 50: Setting The Dial Mode

    Setting the Dial Mode The machine can be used with both touch-tone and pulse telephone lines. Touch-tone lines use tones of different pitches for each number key, while pulse lines use a series of pulses. Your machine must be set to match the kind of telephone line you are using: touch-tone or pulse. Step Press these keys Menu...
  • Page 51: Setting The Number Of Redial Times

    Setting the Number of Redial Times You can select the number of times the machine will try to redial a busy number. If you enter 00, the machine will not try to redial. Follow this procedure: Step Press these keys Menu then 4 then 8...
  • Page 52: Setting The Redial Interval

    Setting the Redial Interval The redial interval (the time the machine waits in between attempts to re-send a fax to a busy number), can be set from 1 to 15 minutes. Follow this procedure: Step Press these keys Menu then 4 then 9 Enter Stop/Exit...
  • Page 53: Setting Fine Resolution Priority

    Setting Fine Resolution Priority For most fax jobs, you will most likely want to specify the fax image resolution. However, you can also set a default resolution when no setting is made using the Resolution key. When Fine Resolution Priority is turned on, all faxes will be sent in Fine Mode unless otherwise specified. When Fine Resolution Priority is turned off, all faxes will be sent in the Standard Mode unless otherwise specified.
  • Page 54: Adjusting The Beep Volume

    Adjusting the Beep Volume Adjust the volume of both key beeps and alarm beeps (emitted at the end of transmission and reception) using the procedure below. Step Press these keys Menu then 4 then 6 Left Arrow Enter Stop/Exit Fax Setup Comments Display = “OPTION SETTING”...
  • Page 55: Setting The Length Of Alarm Beeps

    Setting the Length of Alarm Beeps You can select the length in seconds of the alarm beeps by following the procedure below. Step Press these keys Menu then 4 then 5 Left Arrow Enter Stop/Exit Comments Display = “OPTION SETTING” Display = “BEEP LENGTH”...
  • Page 56: Turning Key Beeps Off

    Turning Key Beeps Off You can choose to turn the key beeps off by following the procedure below. Step Press these keys Menu then 4 then 7 Stop/Exit Fax Setup Comments Display = “OPTION SETTING” Display = “KEY BEEPS” 1 = on (default) 2 = off three times...
  • Page 57: Adjusting The Ringing Volume

    Adjusting the Ringing Volume You can adjust the ringing volume of the machine using the procedure below. Step Press these keys Menu then 4 then 8 Left Arrow Enter Stop/Exit Comments Display = “OPTION SETTING” Display = “RINGING VOLUME” Press the left or right arrow key to raise or lower the Right volume to the desired level.
  • Page 58: Storing Numbers For Automatic Dialing

    Press these keys Menu then 3 Example: Rapid Key 01 Example: Speed Dial 75 Enter Example: 8005551234 Enter Example: Xerox 999 = x 333 = e 7777 = r 6666 = o 999 = x Enter Fax Setup Comments Display = “ENTRY MODE”...
  • Page 59: Clearing Numbers

    Storing Numbers for Automatic Dialing Step 4 Stop/Exit . . . Note: You may need to add a pause between certain digits in the number to allow time for connection. For example, if you are on a PBX telephone system that requires an access number, such as “9”, to be dialed to access an outside line, you will need to enter a pause between the access number and the fax number of the other party.
  • Page 60: Storing Numbers Under Group Keys

    Step Press these keys Menu then 5 Example: Rapid Key 01 Example: Rapid Key 01 Example: Speed Dial 75 Enter Example: Xerox 999 = x 333 = e 7777 = r 6666 = o 999 = x Fax Setup Comments Display = “GROUP ENTRY MODE”...
  • Page 61 Storing Numbers Under Group Keys Enter Step 3 Stop/Exit . . . (continued) Setting: Display = “GROUP SET” will appear in the display. Clearing: Display = “GROUP #=XX CLEARED” Return to Step 3 to program/clear another Group key or press the Stop/Exit key a number of times until you exit.
  • Page 62 Fax Setup...
  • Page 63: Sending A Fax

    This chapter describes the procedure for sending a fax document. This includes choosing suitable media, setting the document, including a cover sheet, setting the resolution and contrast, and dialing and transmitting. The following topics are included: Choosing Suitable Media ...52 Size and Weight when using the SPF...52 Size when using the document glass...52 General Guidelines ...53...
  • Page 64: Choosing Suitable Media

    Choosing Suitable Media Make sure that the documents to be faxed meet the specifications and guidelines listed in this section. Size and Weight when using the SPF The size of documents that you can load in the SPF depends on whether you load one sheet at a time or several sheets at once.
  • Page 65: General Guidelines

    Transparency films, tracing paper, or other transparencies Originals with plastic or metallic coatings Notes: Xerox does not accept responsibility for the loss or damage of originals. It is a good idea to copy valuable originals on a flat-bed copier before using them with the machine.
  • Page 66: Setting The Document

    Setting the Document This section describes setting documents in the SPF or on the document glass. When using the SPF: Direct Send Sending a Fax 1. Confirm that there are no documents on the document glass and that copying is not in progress. 2.
  • Page 67: When Placing The Original On The Document Glass

    Setting the Document When placing the original on the document glass: Fax From Glass Fax From Glass 1. Confirm that there are no documents in the SPF. 2. Place the document face down and align it with the registration guide. 3.
  • Page 68: Including A Cover Sheet

    Including a Cover Sheet If you wish to include a cover sheet with your fax, you can either create one manually or program your fax to generate one for you. Programmed cover sheets can be on a per-fax basis or generated automatically every time you send a fax.
  • Page 69: Auto Cover Sheet

    Including a Cover Sheet Auto Cover Sheet If you want to send a cover sheet with your fax transmissions regularly, this function is very useful. This function differs from the Cover Sheet function in two ways. First, the Cover Sheet function must be programmed before every fax you want to use it with;...
  • Page 70: Setting The Resolution

    Setting the Resolution The Resolution key allows you to select the resolution of documents being sent. To set the Resolution, press the Resolution key until the desired resolution appears in the LCD. Your machine has the following resolution settings: HALFTONE Use Halftone for photographs and illustrations.
  • Page 71: Dialing And Transmitting

    Dialing and Transmitting Once you have set the document in the SPF or have scanned the document into memory from the document glass and have made any desired transmission settings, you are ready to dial the number of the receiving fax machine and transmit the document. You can choose from one of several dialing methods to best suit your needs.
  • Page 72: Direct Sending

    Dialing and Transmitting Direct Sending The Direct Send function provides the ability to send documents to a remote fax machine one page at a time. It is used when the internal memory of the Pro 16fx cannot hold the entire set of documents to be transmitted.
  • Page 73: Manual Dialing

    Dialing and Transmitting Manual Dialing Manual dialing provides the ability to dial phone numbers directly from the control panel to the phone line. This can be used to navigate phone menus prior to sending the fax. To manually dial a phone number, follow these steps: On/Off Hook PQRS WXYZ...
  • Page 74: Rapid Key Dialing

    Dialing and Transmitting For Rapid Key dialing or Group Key dialing, confirm that you have set the document in the SPF, or scanned the document into memory from the document glass. Rapid Key Dialing If the number you want to dial has been stored as a Rapid key number (see Storing Numbers for Automatic Dialing in the Fax Setup section), you can dial it by pressing the appropriate Rapid key as shown: Group Key Dialing...
  • Page 75: Speed Dialing

    Dialing and Transmitting Speed Dialing If the number you want to dial has been stored as a Speed Dial number, you can dial it using the following procedure: Speed Dial/Search PQRS WXYZ 1. Confirm that you have set the document in the SPF, or scanned the document into memory from the document glass.
  • Page 76: Using The Speed Dial/Search Key

    Dialing and Transmitting Using the Speed Dial/Search Key If you do not remember the Rapid key or Speed Dial number in which you have stored a particular fax number, you can search for the number by following the steps below: Speed Dial/Search PQRS WXYZ...
  • Page 77: Redialing

    Dialing and Transmitting Redialing You can send a fax to the number you last dialed by following the steps below. Redial/Pause 1. Press the Redial/Pause key. 2. Press the Start Fax key. Sending a Fax...
  • Page 78: Chain Dialing

    Dialing and Transmitting Chain Dialing The maximum number of digits that may be entered when storing a fax phone number is 20. If you need to store a number that is longer than 20 digits, use Chain Dialing. Rapid key or speed dial numbers are designated as “Chain Dial”...
  • Page 79: External Phone Dialing

    Dialing and Transmitting External Phone Dialing The fax machine provides the ability to connect an external phone to the “TEL” connector on the back of the machine. The connected telephone can be used to initiate the phone call to transmit the fax.
  • Page 80 Sending a Fax...
  • Page 81: Receiving Faxes

    This chapter describes the procedure for receiving a fax on your WorkCentre. This includes three modes of reception and two optional settings for reducing the size of faxes that are larger than the paper you have loaded, and printing a footer showing the sending fax machine ID information.
  • Page 82: Selecting The Reception Mode

    Selecting the Reception Mode Your Pro 16fx has three modes for receiving incoming calls and faxes. A light for each mode is located above the Reception key on the fax control panel. To select the reception mode, press the Reception key until the light next to the desired mode comes on. Below are descriptions of the three reception modes: Auto mode Select this mode when you only want to receive faxes on your telephone line.
  • Page 83: Setting The Number Of Rings For Auto Reception

    Setting the Number of Rings for Auto Reception You can set the number of rings before the machine answers in Auto mode using the procedure below. Step Press these keys Menu then 4 then 4 Enter Stop/Exit Note: If an external telephone is connected, the external telephone rings once regardless whether the number of rings is set to 0.
  • Page 84: Setting The Number Of Rings For Manual Reception

    Setting the Number of Rings for Manual Reception The number of rings before the machine answers in Manual mode can also be set. If you do not want the machine to answer at all in Manual mode, select “0” in Step 3 below. Step Press these keys Menu...
  • Page 85: Using The Machine With An Answering Machine

    Using the Machine with an Answering Machine Quiet Detect Time Quiet Detect Time is the function that enables the machine to be used along with an answering machine for both phone messages and faxes. After the answering machine has answered, any duration of silence longer than a certain threshold time will prompt the machine to take over the line and prepare to receive a fax.
  • Page 86: Answering Machine Backup

    Using the Machine with an Answering Machine If Quiet Detect Time is not working properly... With some answering machines, there is simply no Quiet Detect Time that will allow both reception of faxes and uninterrupted voice messages. Even in this case, however, you can set up the machine to receive both phone and fax messages from callers on touch-tone lines.
  • Page 87: Using The Remote Reception Function

    Using the Remote Reception Function The machine’s Remote Reception feature is designed to allow you to activate fax reception from an external telephone or a telephone connected directly to the machine. The Remote Reception function operates even when the Fax Signal Receive function is turned off. Refer to Using with a PC Modem for more details.
  • Page 88: Using With A Pc Modem

    Using with a PC Modem The fax machine is set up to automatically begin reception if you pick up from an external telephone and a fax tone is heard. However, if you have a PC modem on the same telephone line as your fax machine, you must turn on the Remote Reception function, and deactivate the Fax Signal Receive function.
  • Page 89: Receive Reduce

    Receive Reduce You may on occasion receive faxes that are larger than the paper loaded in the machine. To ensure that you do not lose any part of the original, you should use the Receive Reduce function, which scales the fax to the printing paper size. To use this feature, follow this procedure: Step Press these keys Menu...
  • Page 90: Footer Printing

    Step Press these keys Menu then 4 then 1 Stop/Exit Footer example: 0CT-14-1999 SAT 5:00 PM Receiving Faxes Comments Display = “OPTION SETTING” Display = “FOOTER PRINT” 1 = on 2 = off (default) twice FROM:8005551234 TO:XEROX CORPORATION PAGE 1...
  • Page 91: Setting The Index Function

    Setting the Index Function You can print an index mark along the edge of the pages in each job. This makes it easy to separate different jobs on the output tray. Use the following procedure to set the index function: Step Press these keys Menu...
  • Page 92: Anti Junk Fax

    Anti Junk Fax You can avoid wasting fax paper by using the Anti Junk Fax function. This function prevents the reception of faxes from up to ten specified parties. Turning Anti Junk Fax On and Off To turn the Anti Junk Fax feature on and off, use the following procedure: Step Press these keys Menu...
  • Page 93: Clearing Junk Fax Numbers

    Anti Junk Fax Clearing Junk Fax Numbers To clear junk fax numbers, use the following procedure: Step Press these keys Menu then 6 Left Arrow then Enter Example: then Enter Step 4 Stop/Exit . . . Comments Display = “ANTI JUNK FAX” Display = “JUNK FAX # MODE”...
  • Page 94: Distinctive Ringing

    Distinctive Ringing Distinctive ringing is a service offered by some telephone companies that allows you to use up to four different telephone numbers, each with a distinctive ringing pattern, on your regular single line. If you subscribe to a distinctive ringing service, you can set your fax to automatically answer when it detects one of these ringing patterns, and use the number corresponding to that pattern as an exclusive fax number.
  • Page 95 Distinctive Ringing Use the following procedure to change the ringing pattern: Step Press these keys Menu then 4 then 0 Left or Right Arrow then Enter Stop/Exit Comments Display = “OPTION SETTING” Display = “DISTINCTIVE RING” Select a ringing pattern by scrolling through them with the arrow keys in the order of the above list.
  • Page 96 Receiving Faxes...
  • Page 97: Fax Special Functions

    This chapter describes the fax special functions such as use of memory, data transfer, transmission reservation, broadcasting, polling, timer operations and anti junk fax. The following topics are included: Memory...86 Memory Backup...86 Canceling a Reserved Job ...87 Broadcast Dialing...88 Broadcasting using a Group key ...90 Transmission Reservation...91 When using the SPF: ...91 When using the document glass: ...93...
  • Page 98: Memory

    Memory Your machine has a memory area that can be used to store both incoming and outgoing documents. Approximately 120 pages of average content can be held in memory for transmission. Fewer pages can be held if any of the pages were scanned using fine or superfine resolution, or if document content is greater than average.
  • Page 99: Canceling A Reserved Job

    Canceling a Reserved Job This function allows you to cancel a reserved job. Doing so does not affect the current job. If there is no reserved fax job in queue, this procedure will not work. To cancel a reserved job: 1.
  • Page 100: Broadcast Dialing

    Broadcast Dialing This function allows you to send the same document to as many as 50 different locations with just one operation. Once the document is loaded, it is scanned and stored in memory. The fax numbers you have entered are then automatically dialed in succession, and the document is transmitted to each location.
  • Page 101 Broadcast Dialing PQRS WXYZ (continued) Enter Speed Dial numbers with the number keys, (for example Speed Dial numbers 01, 02, through to 09). 4. Press the Start Fax key. Transmission will begin. Fax Special Functions...
  • Page 102: Broadcasting Using A Group Key

    Broadcasting using a Group key If the fax machines to which you want to broadcast have all been programmed into one Group key, you can perform the broadcasting operation using the following simplified procedure. Refer to “Storing Numbers Under Group Keys” in the “Fax Setup” chapter. 20/poll Fax Special Functions 1.
  • Page 103: Transmission Reservation

    Transmission Reservation When your machine is busy receiving a document or transmitting a document from memory, you can “reserve” a transmission by setting the document on the document glass, reading it into memory, and entering the fax number. Once the current operation is completed, your machine will automatically dial the number and transmit the document saving you from having to wait.
  • Page 104: Transmission Reservation (Continued)

    Transmission Reservation Speed Dial/Search PQRS PQRS WXYZ Note: If the document is removed from the SPF after a transmission reservation is set, the reservation will be canceled. Fax Special Functions (continued) Press the Speed Dial/Search key and enter a Speed Dial number. WXYZ Enter a full number with the number keys.
  • Page 105: When Using The Document Glass

    Transmission Reservation When using the document glass: Fax From Glass Fax From Glass 1. Confirm that there are no documents in the SPF and open the document cover. 2. Place the document face down and align it with the registration guide on the document glass. Adjust the resolution and/or contrast settings if desired.
  • Page 106: Polling

    Polling Polling allows you to request another fax machine to send a document to your fax machine. In other words, the receiving fax machine, not the transmitting fax machine, activates the transmission. You can use your fax to both poll and be polled by others. Setting the Polling Key To use the polling function, you must first set Rapid key 20/poll for use as a polling key.
  • Page 107: Polling Others

    Polling Polling Others On/Off Hook Speed Dial/Search PQRS WXYZ 1. Dial the number of the fax machine you want to poll using one of the following methods: Press the On/Off Hook key and dial the full number. Wait for the fax answer-back tone. Press the Speed Dial/Search key and enter a 2- digit Speed Dial number.
  • Page 108: Being Polled (Memory Polling)

    Being Polled (Memory Polling) To allow multiple fax machines to poll your fax, or in cases where you want to free up the Document Tray for other operations, use Memory Polling instead of Polling Standby. Programming a Memory Polling Operation You can choose whether to allow polling only once, or an unlimited number of times.
  • Page 109 Adding to Documents If you have a document stored in memory for polling, and you want to add pages to it, use the following procedure. If you allow polling only once, the document will be automatically cleared from memory after polling.
  • Page 110: Timer Operations

    Timer Operations The timer function allows you to set a transmission or polling operation to be performed automatically at a time you specify. Up to three transmission operations or polling operations can be set at any one time, and the times they will be performed can be specified up to a week in advance.
  • Page 111: To Set A Timer Operation

    To set a timer operation: Step Press these keys Menu then 1 Left or right arrow then Enter Example: 0320 Example: Enter Example: Rapid Key 01 Example: Speed Dial 75 Enter Resolution Contrast Enter Stop/Exit . . . Comments Display = “TIMER MODE 1: SET 2: CLEAR” Display = “TIMER COMM.
  • Page 112: To Cancel A Timer Operation

    To cancel a timer operation: If you need to cancel a timer operation after it has been set, follow the steps below: If the timer operation is a transmission operation, you will need to know the number assigned to it. If you do not remember the number (it appears in the display when you set the operation), print out the Timer List.
  • Page 113: Data Transfer

    Data Transfer If there is a problem with the machine, you can use the Data Transfer function to have received faxes read into memory and then sent to a different fax machine for printing. This function is used when you cannot use the fax function, for example when the machine runs out of toner, or a misfeed occurs.
  • Page 114 Fax Special Functions...
  • Page 115: Fax Reporting

    This chapter provides instructions for printing out a variety of WorkCentre fax activity and settings reports. The following topics are included: Printing Out Reports by Request ...104 1. Transmissions Activity Report: ...104 2. Receptions Activity Report:...104 3. Timer List:...105 4. Fax Number List: ...105 5.
  • Page 116: Printing Out Reports By Request

    Printing Out Reports by Request The machine is capable of printing a range of reports by request from Menu mode. These include reports on faxing activities as well as various settings you have made. The reports are described below. 1. Transmissions Activity Report: Faxes sent from the machine.
  • Page 117: Printing Out Reports By Request

    Printing Out Reports by Request 3. Timer List: ID numbers for timer operations. TIMER OPERATION RESERVED TIME 4. Fax Number List: Telephone numbers stored in the machine as either Rapid key or Speed Dial numbers. RAPID/ SPEED # (continued) TIMER LIST TYPE RESOLUTION FAX NUMBER LIST...
  • Page 118: Fax Reporting

    Printing Out Reports by Request 5. Optional Settings List: Currently activated optional settings. SW # Fax Reporting (continued) OPTIONAL SETTING LIST ITEM PRINT PAPER SIZE PAPER SIZE(MAIN CASETTE) (SECOND CASETTE) FINE PRIORITY # OF RINGS AUTO RX # OF RINGS MANUAL RX AUTO LISTING PRINT SELECTION RECALL TIMES...
  • Page 119: Group List

    Printing Out Reports by Request 6. Group List: Fax numbers stored under Group keys. NAME GROUP 7. Anti Junk Fax Number List: Fax numbers designated as Anti Junk Fax numbers. Use the following procedure to print out reports by request: Step Press these keys Menu...
  • Page 120: Activity Report Auto Listing

    Activity Report Auto Listing It is also possible to have the machine automatically print out Transmissions and Receptions Activity Reports for the last 30 operations. To do this, follow this procedure: Step Press these keys Menu then 4 then 6 Stop/Exit Fax Reporting Comments...
  • Page 121: Printing Transaction Reports

    Printing Transaction Reports You can choose to have various Transaction Reports printed out automatically after certain activities on the machine: transmission, reception, or error. Below is an illustration of a Transaction Report. RECEIVE DATE START Jul-30 05:58 PM To use this feature, follow this procedure: Step Press these keys Menu...
  • Page 122 Fax Reporting...
  • Page 123: Printer Driver

    This chapter explains how to install the WorkCentre Pro 16fx printer driver software, how to access and use the printer driver options, and how to create a set of printer driver installation diskettes. It also contains a section on enabling high speed printer communications.
  • Page 124: Printer Driver Software Installation

    2. Refer to the order sheet that is packaged with the Pro 16fx. This sheet explains how you can: order floppy diskettes from Xerox. download the necessary software from the Xerox driver support internet website. Installation Notes: The Printer Driver Installation software cannot be installed using the Control Panel/Printers for Win 3.1x or the Add Printer Wizard for Win 95/98/NT4.0.
  • Page 125: Ieee 1284 Parallel Connection

    Printer Driver Software Installation IEEE 1284 Parallel Connection 4. Ensure that the power cord is plugged into the Pro 16fx and then into a grounded outlet. Do not attach your Pro 16fx to a pass-through port of another device (scanner, CD-ROM ™...
  • Page 126: Plug-N-Play (Pnp) Printer Driver Installation

    1. If Your PC operating system is set to identify PnP devices, the new WorkCentre will be detected through the PC connection port. At the “Add New Hardware” dialog, click Next to proceed. The PnP installation will start SETUP.EXE from the Xerox software CD-ROM. 2. Follow the on-screen instructions for installing the print driver.
  • Page 127: Pro 16Fx Properties (Printer Driver)

    Displaying the Driver Properties dialog from an application Displaying the Properties dialog from the Start Menu Displaying the Properties dialog from the Xerox Printer Services Program (Status Monitor) Displaying the Driver Properties dialog from an application Control of the driver settings is provided from the WorkCentre Pro Series Properties (Printer Driver) dialog box.
  • Page 128: Displaying The Properties Dialog From The Start Menu

    Windows 95/98 and NT 1. On the Start Menu, click Settings. On the Settings submenu, click Printers. 2. Right click on the XEROX WorkCentre Pro Series printer icon and click Properties, or click Properties from the File menu. Windows 3.1x 1.
  • Page 129: Properties Tabs

    It also provides troubleshooting information, in case you should run into any problems. When you have a question simply click on the Help button on the Xerox WorkCentre Pro Series Properties dialog. The main Help Topics window will be displayed.
  • Page 130: Creating Pro 16Fx Floppy Disk Installation Diskettes

    Creating Pro 16fx Floppy Disk Installation Diskettes If floppy diskettes are required to install the WorkCentre Pro Series Printer Driver Software, the user can order floppy diskettes or create a set of diskettes from CD-ROM. To create a set of WorkCentre Pro Series Printer Driver floppy Diskettes, find a PC that has a floppy diskette drive with a CD-ROM drive and follow the procedure below.
  • Page 131: Enabling High Speed Printer Communications

    Your Xerox WorkCentre Pro Series Digital Copier/Printer has been designed to provide excellent copy and print quality with high productivity. To ensure the highest print performance, the Xerox WorkCentre Pro Series Digital Copier/Printer was designed to take advantage of high speed parallel port communications between your personal computer and your Xerox WorkCentre Pro Series Digital Copier/Printer.
  • Page 132 Printer Driver...
  • Page 133: Problem Solving

    This chapter provides instructions for clearing WorkCentre Pro 16fx paper path misfeeds and for replacing the toner and drum cartridges. It also contains tables and charts to help you resolve problems and error conditions with your Pro 16fx. Refer to these procedures and tables when you have questions or problems concerning your Pro 16fx.
  • Page 134: Single Pass Feeder Misfeed

    Single Pass Feeder Misfeed When a misfeed occurs in the feeder, the red SPF misfeed indicator flashes on the Copier Diagram, and an A1 or A2 status code will flash in the display window. The status code indicates the number of originals that must be returned to the feeder after clearing the misfeed. A1 status code- refeed the last original.
  • Page 135: E2 Clearing The Paper Path

    – E2 Clearing the Paper Path When a paper misfeed occurs the red misfeed indicator flashes on the copier diagram, and an E2 status code will flash in the display window. Paper misfeeds may occur in the areas shown below. Follow the steps below to locate and clear the misfeed.
  • Page 136 – E2 Clearing the Paper Path Fuser Area Problem Solving (continued) Warning: The fuser area is hot. Take care when removing paper from the fuser area. Note: Ensure that the alternate paper tray is lowered. 1. Press the release lever to open the side cover. 2.
  • Page 137 – E2 Clearing the Paper Path Exit Area (continued) Note: Ensure that the alternate paper tray is lowered. 1. Press the release lever to open the side cover. 2. Press the front cover release buttons to open the front cover. 3.
  • Page 138: Toner Cartridge Replacement

    Toner Cartridge Replacement The toner indicator on the copier diagram will light when the toner supply is low. Approximately 10 more copies can be made, but you should have a replacement cartridge in stock. When the J1 status code is displayed, the machine will stop operating until the toner cartridge is replaced. Problem Solving Note: Ensure that the alternate paper tray is lowered.
  • Page 139: J2 Drum Cartridge Replacement

    J2 Drum Cartridge Replacement The useful life of the drum cartridge is approximately 18,000 copies. The drum cartridge indicator on the machine diagram lights when the drum is near the end of life. Approximately 1,000 more copies can be made, but you should have a replacement cartridge in stock. When the J2 Status Code is displayed, the machine will stop operating until the drum cartridge is replaced.
  • Page 140: Counter Access

    Counter access Total copies/prints remaining on the drum cartridge This counter displays the total number of copies/prints remaining on the drum in the machine. The count can be used to determine when to reorder a new drum cartridge. The count will be displayed in the display window as a sequence of 2 - 3 digit values. Example 1: 10,145 copies/prints will be displayed as 010 followed by 145 Example 2: 361 copies/prints will be displayed as 000 followed by 361 Problem Solving...
  • Page 141: Copier Problem Solving

    Copier Problem Solving Copier Problem Solving Chart The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. Refer to the Status Code Chart in this section for status code information. If the problem persists, please refer to the Information section for the appropriate telephone numbers.
  • Page 142 Copier Problem Solving Condition Image rubs off the copy easily. Frequent copy paper jams. The three trouble indicators are lit in the Pro 16fx diagram. Toner yield is lower than expected and the Toner Indicator is on. Fewer copies from the Toner Cartridge than expected.
  • Page 143: Copier Status Code Chart

    Copier Problem Solving Copier Status Code Chart Status Code Ensure that there is paper in the selected paper tray. Ensure that the Paper Tray is closed properly. Paper may not have fed all the way into the Pro 16fx. (Refer to Loading Paper and Flashing Copy paper has misfed.
  • Page 144: Fax Problem Solving

    Fax Problem Solving Memory Full Error Handling During the scanning of documents to memory, the possibility exists where the number of scanned documents can exceed the capacity of the machine memory. You must decide how to handle that condition. There are three conditions for sending and fax scanning during the Memory Full condition: 1.
  • Page 145: Fax Problem Solving Table

    The copier will not function. Turn the power switch off, remove the power cord from the outlet, and contact your Xerox dealer. Switch OFF the Main Power. Wait approximately 5 seconds. Switch ON the Main Power. If the message persists, contact your Xerox dealer. Problem Solving...
  • Page 146: Fax Messages And Signals

    Fax Problem Solving Fax Messages and Signals Display Messages Message COVER OPEN DOCUMENT JAM FAX RX IN MEMORY LINE ERROR MEMORY FULL PAPER JAM PAPER SIZE ERROR SET XXX SIZE PAPER CAN NOT PRINT PAPER OUT (###) LOAD DOCUMENT(S) NO RESPONSE RETURN ORG.
  • Page 147: Printer Problem Solving

    Printer Problem Solving Printing Solution Chart Problem The Pro 16fx does The IEEE-1284 parallel cable or not print UBS cable is not connected properly. The IEEE-1284 parallel cable or UBS cable is defective. The port setting is incorrect. The toner and drum cartridges are not installed properly.
  • Page 148 Select Background Printing from the options menu of print manger. Point to the Start Task bar and then click Settings then Printers. Click the Xerox WorkCentre Pro16fx with the right mouse button. Click Properties and then spool settings on the details tab.
  • Page 149 Printer Problem Solving Problem Character voids The paper may be too dry. Background scatter The paper may be too damp. Printing over uneven surfaces. Missing characters The paper may be too damp. Back of printout is The transfer roller may be dirty. dirty Incorrect fonts TrueType fonts may be disabled.
  • Page 150 Problem Solving...
  • Page 151: Appendix

    This appendix contains technical data and FCC compliance information regarding your WorkCentre Pro 16fx. It also contains an operation contention table that describes machine behavior during concurrent operations. The following topics are included: Hardware Specifications ...140 Fax Specifications...141 FCC Compliance in the USA...142 USA ...142...
  • Page 152: Hardware Specifications

    Hardware Specifications Original Size: Maximum 10 14" / B4 Copy Ratio Percentages:1:1 ± 1% Preset: Zoom: Paper Size and Weight Tray 1 and Tray 2 5.5 8.5 to 8.5 14"/ A5 to 216 356mm 15 - 24 lb. / 56 - 90 gsm Paper Tray Bypass 3.5 5.5"...
  • Page 153: Fax Specifications

    Fax Specifications Compatibility: ... ITU-T G3 Telephone line: ... PSTN Dial mode: ... Pulse (10 pps), tone Distinctive ringing: ... 6 different patterns available Modem rate: ... 14,400 bps with automatic fallback to 12,000, 9,600,7,200, Compression method: ... MH, MR, MMR Transmission time: ...
  • Page 154: Fcc Compliance In The Usa

    Part 68 rules Telephone Line Connection The Xerox WorkCentre Pro 16fx facsimile system contains an internal data coupler. Its use is restricted by the FCC. To comply with the FCC rules, you must carefully read and follow the instructions listed below.
  • Page 155: Canada

    Part 68 compliant. You may safety connect the system to the following standard modular jack: USOC RJ-11C. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this system to a non-compliant jack.
  • Page 156 Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord).
  • Page 157: Copy Print Fax Multiple Operation Table

    Copy Print Fax Multiple Operation Table This WorkCentre provides the capability of performing concurrent operations. The device is capable of suspending the current operation to allow a second operation to be performed, then resume with the suspended operation. Since all operations cannot be suspended, the following table illustrates the machine behavior when attempting to interrupt an operation with a second operation.
  • Page 158 Appendix...

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