Printer Problem Solving
Problem
Character voids
Background scatter
Missing characters
Back of printout is
dirty
Incorrect fonts
Faded graphics
(continued)
Probable Cause
The paper may be too dry.
The paper may be too damp.
Printing over uneven surfaces.
The paper may be too damp.
The transfer roller may be dirty.
TrueType fonts may be disabled.
Toner may be low.
Remedy
Try printing with a different batch
of paper.
Try printing with a different batch
of paper. Do not open packages
of paper until necessary so that
the paper does not absorb too
much moisture from the air.
If printing onto envelopes, change
your printing layout to avoid
printing over areas that have
overlapping seams on the reverse
side.
Try printing with a different batch
of paper. Do not open packages
of paper until necessary so that
the paper does not absorb too
much moisture from the air.
Print a few blank pages to clean
the transfer roller.
Use the Fonts dialog box in the
Control Panel to enable TrueType
fonts.
Remove the toner cartridge and
shake it gently to evenly distribute
the toner. Then reinstall the toner
cartridge.
Ensure that you have a spare
toner cartridge.
Problem Solving
137