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Xerox WorkCentre Pro 412 User Manual

Xerox workcentre pro 412: user guide
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WorkCentre Pro 412
User Guide
708P86380

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  Summary of Contents for Xerox WorkCentre Pro 412

  • Page 1 WorkCentre Pro 412 User Guide 708P86380...
  • Page 2 Xerox he Document Company , the digital X and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Product names and trademarks of other companies are hereby acknowled ged. Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.
  • Page 3: Table Of Contents

    Installing Drum and Toner Cartridges...2-14 Loading Paper ...2-18 Setting the Language...2-22 Setting the Local ID and Name ...2-23 Setting the Date and Time ...2-25 Installing Software ...2-26 3 Copy...3-1 Copying Procedure ...3-2 1. Press the Copy/Fax/Scan Key ...3-2 Xerox WorkCentre Pro 412 User Guide...
  • Page 4 Dialing Methods ...5-9 Keypad Dialing ...5-9 Speed Dialing...5-10 Group Dialing (for Multi-Address Transmission) ...5-12 Manual Group Dialing ...5-14 Manual Dialing ...5-16 Redial ...5-16 Sending a Fax After Talking...5-17 Receiving a Fax ...5-18 Receive Modes ...5-18 Xerox WorkCentre Pro 412 User Guide...
  • Page 5 Polling ...5-28 Canceling a Scheduled Operation ...5-32 Fax Reports ...5-33 6 Scan ...6-1 The WorkCentre Pro 412 TWAIN Scanner Program...6-2 Scanning Procedure ...6-3 1. Load the Originals ...6-3 2. Run the ScanToPC Program ...6-6 3. Press the Copy/Fax/Scan Key ...6-6 4.
  • Page 6 System Setup Options ...9-2 Changing the System Setup Options ...9-4 Adjusting Speaker Volume...9-5 System Data Settings ...9-6 System Data Options ...9-6 Setting System Data Options ...9-8 Reports...9-9 Clearing Memory ...9-11 ControlCentre 5.0 ...9-12 Installing ControlCentre 5.0...9-12 Xerox WorkCentre Pro 412 User Guide...
  • Page 7 Energy Star®... A-14 11 Appendix B - Specifications ... B-1 Printer Specification ... B-2 Fax Specification... B-3 Scanner and Copier Specification... B-4 General Specification ... B-5 Paper Specification... B-6 12 Index ... Index - i Xerox WorkCentre Pro 412 User Guide...
  • Page 8 Xerox WorkCentre Pro 412 User Guide...
  • Page 9: About This Guide

    Xerox WorkCentre Pro 412 User Guide Thank you for purchasing the WorkCentre Pro 412. The WorkCentre Pro 412 is designed for ease of use, but to use your machine to its fullest potential, take some time to read the User Documentation.
  • Page 10: Finding Information In The User Guide

    Includes instructions for ordering and replacing consumables. - Basic Troubleshooting - Chapter 8 Guides the user through problem solving and provides a list of error messages and recommended corrective actions. Xerox WorkCentre Pro 412 User Guide...
  • Page 11 Xerox WorkCentre Pro 412 User Guide - System Setup - Chapter 9 Provides instructions for programming the default system settings available on the machine. Also provides information about setting up and using ControlCentre 5.0. - Safety Notes - Appendix A Provides safety procedures and approval certification information for the product.
  • Page 12: Customer Support

    Customer Support Page 1-4 If after product installation further assistance is required, please call our experts at the Xerox Welcome Centre or your local representative. When telephoning please quote the machine serial number. Use the space below to make a note...
  • Page 13: Conventions

    Button is synonymous with key. ½ Page is synonymous with sheet. ½ WorkCentre Pro 412 is synonymous with the machine. There are two types of orientation referred to in this guide, Image Orientation and Feed Orientation. Image Orientation Image Orientation describes the direction of the image on the page.
  • Page 14: Feed Orientation

    When observed from the front of the machine, originals or media with the short edges to the left and right of the document feeder or paper tray. SEF Orientation Original / Media Feed Direction Xerox WorkCentre Pro 412 User Guide...
  • Page 15: Bracket Text Typeface

    ½ Enter the copy quantity required. ½ Press [Start]. Xerox WorkCentre Pro 412 User Guide The [Bracket Text] typeface is used to emphasize the selection of a feature or key. For example: ½ Press [Reduce/Enlarge] on the control panel repeatedly until ‘REDUCE/ENLARGE’...
  • Page 16: Notes

    Cautions are statements that suggest mechanical damage may be the result of an action. For example: CAUTION: When cleaning the WorkCentre Pro 412, do not use organic solvents or aerosol cleaners. Warnings are statements that alert users to the possibility of personal injury.
  • Page 17: Related Information Sources

    Related Information Sources Xerox WorkCentre Pro 412 User Guide Information available for the WorkCentre Pro 412 consists of: - This User Guide - The Quick Start Guide - The Installation Sheet - The Customer Documentation CD Page 1-9...
  • Page 18 Page 1-10 Xerox WorkCentre Pro 412 User Guide...
  • Page 19: Product Overview

    Thank you for purchasing the WorkCentre Pro 412. This product provides printing, copying, faxing and scanning functionality. This chapter provides an overview of your WorkCentre Pro 412 and step-by-step instructions for setting up your machine and installing the software. This chapter includes:...
  • Page 20: Unpacking

    ½ Pull open the paper cassette and remove the packing material from the paper cassette. Page 2-2 Using the instructions provided in this section, unpack your Xerox WorkCentre Pro 412. Tape Scanner module Xerox WorkCentre Pro 412 User Guide...
  • Page 21 USB Cable Telephone Line Cord Starter Toner Cartridge NOTE: The WorkCentre Pro 412 is equipped with a USB port and a parallel port for use with IBM Compatible computers with a 100MHz Pentium or higher equivalent processor. NOTE: You must be running Windows 98, Windows 2000 or Windows Me to use the USB cable.
  • Page 22: Identifying The Machine Components

    Page 2-4 Use the illustrations in this section, identify your WorkCentre Pro 412 components and their location. Document Guides Document Input Tray Document Output Tray Front Release Latch Cover Paper Guides Bypass Tray Side Cover Xerox WorkCentre Pro 412 User Guide...
  • Page 23: Rear View

    Rear View Scan Module Connector USB Connector Telephone Connections EXT. LINE AC Power Cord Connector Parallel Connector Xerox WorkCentre Pro 412 User Guide Document Cover Paper Cassette Paper Exit Extension Document Glass Page 2-5...
  • Page 24: Control Panel Components And Keys

    Scan Options Page 2-6 Use the illustration below to identify the components and keys of your WorkCentre Pro 412 control panel. Use to pause a print job. When pressed again, the PC print job is resumed. Use to display a list of available reports for printing and the menu map.
  • Page 25 Speed Dial Pause/Redial PQRS WXYZ Xerox WorkCentre Pro 412 User Guide Function Use to select the functionality of the machine; COPY MODE, FAX MODE or SCAN MODE. When the required mode displays, press Select or wait a few seconds to access the mode.
  • Page 26: Entering Characters Using The Numeric Keypad

    Use the instructions below to enter alphanumeric characters. ½ You can enter special characters (space, plus sign, etc.). For details, see “Keypad Character Assignment” on page 9. Function Numeric Keypad Xerox WorkCentre Pro 412 User Guide...
  • Page 27: Keypad Character Assignment

    Xerox WorkCentre Pro 412 User Guide ½ To enter additional letters, repeat the procedure. ½ If the next letter is printed on the same button, move the cursor by pressing , then press the button labeled with the letter you want.
  • Page 28: Inserting A Pause

    Speed dial number. To insert a pause, press [Pause/Redial] at the appropriate place while entering the telephone number. A “-” will appear in the display at the corresponding location. Page 2-10 Xerox WorkCentre Pro 412 User Guide...
  • Page 29: Making Connections

    EXT jack. ½ Connect the Telephone Line Cord from the wall jack to the LINE jack. Xerox WorkCentre Pro 412 User Guide Use the following instructions to make the necessary connections required to install your Xerox WorkCentre Pro 412. Page 2-11...
  • Page 30 USB cable. Otherwise, use a parallel cable. (Parallel or USB cables are not required for standalone features.) HINT: If using a parallel cable, ensure that it meets IEEE standard 1284 specifications and is not longer than twelve feet. Xerox WorkCentre Pro 412 User Guide...
  • Page 31 For details refer to “Unpacking” starting on page 2-2. ½ Connect the AC Power Cord to your machine and a power outlet. When plugged in, the WorkCentre Pro 412 is switched on. Xerox WorkCentre Pro 412 User Guide Page 2-13...
  • Page 32: Installing Drum And Toner Cartridges

    ½ Open the front cover. Page 2-14 Using the instructions provided, install the Drum and Toner cartridges. CAUTION: Ensure that the side cover is always open before opening the front cover. Xerox WorkCentre Pro 412 User Guide...
  • Page 33 Shaking the cartridge will assure maximum copies per cartridge. Xerox has included a Starter Toner Cartridge. Purchased replacement toner cartridges will yield approximately two times the number of copies. Xerox WorkCentre Pro 412 User Guide Page 2-15...
  • Page 34 ½ Slide the toner cartridge into the WorkCentre Pro 412 until it locks into place. ½ Turn the toner lever downwards until it locks into place. Page 2-16 Xerox WorkCentre Pro 412 User Guide...
  • Page 35 ½ Close the front cover the side cover Xerox WorkCentre Pro 412 User Guide Page 2-17...
  • Page 36: Loading Paper

    Page 2-18 Using the instructions provided, load paper into your Xerox WorkCentre Pro 412. The paper cassette can hold a maximum of 550 sheets of 80 g/m (20 lb) plain paper. Xerox WorkCentre Pro 412 User Guide...
  • Page 37 ½ To load another size, lift and insert the rear guide into the corresponding position. ½ Fan the paper and insert it into the cassette. Xerox WorkCentre Pro 412 User Guide Rear guide Page 2-19...
  • Page 38 ½ Ensure that the paper is positioned under the snubbers. Snubber Do not fill above the max fill line. Max Fill Line Page 2-20 Xerox WorkCentre Pro 412 User Guide...
  • Page 39 Do not allow the guide to press against the edge of the paper tightly; the guide may bend the paper. ½ Close the paper cassette. Xerox WorkCentre Pro 412 User Guide Page 2-21...
  • Page 40: Setting The Language

    Scroll to the ‘SELECT LANGUAGE’ option by pressing repeatedly. ½ Using the . navigation keys, select the required language option and press [Select]. The language will change to the required setting. ½ Press [Menu/Exit] to exit. Xerox WorkCentre Pro 412 User Guide...
  • Page 41: Setting The Local Id And Name

    Setting the Local ID and Name Xerox WorkCentre Pro 412 User Guide In some countries you are required by law to indicate your fax number on any fax you send. The System ID, containing your telephone number and name (or company name), will be printed at the top of each page sent from your machine.
  • Page 42 If you want to insert a space in the name, you can also use button to move the cursor to skip the position. ½ Press [Select] when the name on the display is correct. You have now entered the System ID for your machine. Xerox WorkCentre Pro 412 User Guide...
  • Page 43: Setting The Date And Time

    Setting the Date and Time Xerox WorkCentre Pro 412 User Guide The current time and date are shown on the display when the machine is on and ready for faxing (Standby mode). The time and date are printed on all faxes you send.
  • Page 44: Installing Software

    You are now ready to install the drivers and other software that will enable PC printing and scanning. NOTE: Ensure the WorkCentre Pro 412 is plugged in and connected to your computer’s parallel or USB port before installing software from the CD. Windows 95 and Windows NT 4.0 do not support USB connection.
  • Page 45: Copy

    Copy Xerox WorkCentre Pro 412 User Guide This chapter provides step-by-step instructions for copying documents. This chapter includes: - Copying Procedure - Standard Copy Features - Special Copy Features Page 3-1...
  • Page 46: Copying Procedure

    LCD, then press [Select]. Before making copies identify what is to be copied, the number of copies required and any special programming requirements. Use the following steps to make a copy. Copy/Fax/Scan Key Select Key Xerox WorkCentre Pro 412 User Guide...
  • Page 47: Select The Paper Supply

    2. Select the Paper Supply Xerox WorkCentre Pro 412 User Guide You can copy to a size of media as large as a sheet of legal size (216 x 356 mm / 8.5 x 14 inch) paper. For full media specifications, refer to Appendix B - Specifications.
  • Page 48: Load The Originals

    - torn paper Do not load documents containing different sizes or weights of paper. NOTE: If your document falls into any of these categories, use the document glass only. and 105 g/m (12.5 lb Xerox WorkCentre Pro 412 User Guide...
  • Page 49: Document Glass

    ½ Raise the document glass cover. Xerox WorkCentre Pro 412 User Guide Document guides Document Glass The document glass should be used for single pages or bound originals up to a maximum size of Legal size paper (216 x 356 mm / 8.5 x 14 inch).
  • Page 50 Lower the document glass cover. Leaving the cover open while copying will affect the copy quality and toner consumption. NOTE: On completion of a copy job ensure the document glass cover is fully closed. Page 3-6 Xerox WorkCentre Pro 412 User Guide...
  • Page 51: Select The Copy Features

    Clear All] on the control panel to clear the selected quantity and enter a new quantity. Xerox WorkCentre Pro 412 User Guide There are five standard features available. The keys are located on the Control Panel. If you do not adjust any setting, the machine will make a copy with the following features: - Lighten/Darken –...
  • Page 52: Press Start

    6. Press Start ½ Press [Start] to begin copying. The LCD displays copy processing. Page 3-8 Start Key Xerox WorkCentre Pro 412 User Guide...
  • Page 53: Standard Copy Features

    Standard Copy Features Lighten/Darken Xerox WorkCentre Pro 412 User Guide You can set the following standard features for Copy. Use the feature buttons on the control panel to change feature settings before pressing the Start button to begin copying. The Lighten/Darken key can adjust the contrast for a document containing faint markings or dark images.
  • Page 54: Original Type

    Press [Select] to save the selection. Original Type Options Text Use to copy documents containing mostly text. Mixed Use to copy documents with mixed text and graphics. Photo Use when the originals are photographs. Xerox WorkCentre Pro 412 User Guide...
  • Page 55: 2-Sided Copy

    2-Sided Copy Long Edge Short Edge Xerox WorkCentre Pro 412 User Guide Use the 2-Sided Copy option to produce 2-sided copies from 1- sided originals. ½ Press [2-Sided Copy] repeatedly until the required selection displays. ½ Press [Select] to save the selection.
  • Page 56: Reduce/Enlarge

    NOTE: If producing multiple collated sets, use the document feeder to scan the originals. ½ Press [Output] on the control panel to display the current setting. ½ Press [Output] to select ‘ON’. ½ Press [Select] to save the setting. Xerox WorkCentre Pro 412 User Guide...
  • Page 57: Resetting Copy Features

    Press [Clear/Clear All] on the control panel twice. The LCD displays ‘READY TO COPY’. Xerox WorkCentre Pro 412 User Guide You can reset all the Copy feature selections you have made back to the factory default status. Clear/Clear All Page 3-13...
  • Page 58: Special Copy Features

    Press [Select] to save the setting. ½ Press [Start]. The machine prescans the original image with low resolution to determine the copy ratio. The machine begins copying the image onto the paper size you have loaded. Xerox WorkCentre Pro 412 User Guide...
  • Page 59: Clone

    ADF. Clone does not work with ADF loading. Xerox WorkCentre Pro 412 User Guide The Clone feature prints multiple image copies from an original document onto a single page. The number of images is automatically determined by the original image size.
  • Page 60 Page 3-16 Xerox WorkCentre Pro 412 User Guide...
  • Page 61: Print

    Print Xerox WorkCentre Pro 412 User Guide This section describes printing from your PC to your Xerox WorkCentre Pro 412. This chapter includes: - Printing a Document from an Application - Printer Settings Page 4-1...
  • Page 62: Printing A Document From An Application

    4. Choose [Print] or [Page Setup] from the File menu. Ensure the WorkCentre Pro 412 is selected as your default printer. Click [Properties] or [Setup] if you want to make any adjustments that are appropriate for printing your document.
  • Page 63: Printer Settings

    You can use your machine with all your Windows 95/98/2000/ Me or Windows NT 4.0 applications. Ensure you have set the WorkCentre Pro 412 as the default printer for all your Windows operations. Most Windows software applications allow you to make changes to the printer settings.
  • Page 64: Windows 2000

    Select the File > Print > Properties or File > Page Setup command from within any Windows application. ½ Select the Xerox WorkCentre printer from the Printers folder, click the right mouse button, then select Document Defaults from the drop-down list.
  • Page 65: Printer Properties Tabs

    Printer Properties Tabs Xerox WorkCentre Pro 412 User Guide When the Printer Properties are displayed, you can review and change settings for your print job. Your printer’s Properties window consists of 5 tabs: - Paper - Image Quality - Page Layout...
  • Page 66: Printer Properties Buttons And Icons

    ½ Click the [Defaults] button to reset the parameter values for current tab to their default settings (i.e., before you made any pending changes). Xerox WorkCentre Pro 412 User Guide...
  • Page 67: Fax

    Xerox WorkCentre Pro 412 User Guide This chapter contains information about the Fax function and the features available. It gives step by step instructions on how to send and receive faxes using all the features and functions available. The following topics are included:...
  • Page 68: Faxing Procedure

    Originals should be between 45 g/m and 28 lb), and between B5 (182 x 257 mm / 7 x 10 inch) and Legal size (216 x 356 mm / 8.5 x 14 inch). and 105 g/m (12.5 lb Xerox WorkCentre Pro 412 User Guide...
  • Page 69 Xerox WorkCentre Pro 412 User Guide Do not attempt to feed the following types of documents into the Automatic Document Feeder: - carbon-paper or carbon-backed paper...
  • Page 70 Page 5-4 Document Glass The document glass should be used for single pages or bound originals up to a maximum size of Legal size (216 x 356 mm / 8.5 x 14 inch). Xerox WorkCentre Pro 412 User Guide...
  • Page 71: Press The Copy/Fax/Scan Key

    (FAX mode). ½ If not, press the [Copy/Fax/ Scan] key on the control panel repeatedly until ‘FAX’ displays in the bottom line of the LCD, then press [Select]. Xerox WorkCentre Pro 412 User Guide Copy/Fax/Scan Key Select Key Page 5-5...
  • Page 72: Select The Fax Features

    There are several methods available for entering the remote fax number, including functions such as Speed dialing and Group dialing. HINT: For information about all the dialing methods available, refer to “Dialing Methods” on page 5-9. Numeric Keypad Clear/Clear All Xerox WorkCentre Pro 412 User Guide...
  • Page 73: Press Start

    [2:NO] and press [Select] to send the job. 6. Fax Job Management Xerox WorkCentre Pro 412 User Guide Canceling a Fax To cancel a fax, press Stop at any time during the transmission. Confirming Transmission When the last page of your document has been sent successfully, the machine beeps and returns to Standby mode.
  • Page 74: Monitoring Dual Job Status

    When the machine performs dual tasks, press [Job Status] to see the current status on the display of the other operation. Each time you press [Job Status], the current status of the two operations displays alternatively. Xerox WorkCentre Pro 412 User Guide...
  • Page 75: Dialing Methods

    Dialing Methods Keypad Dialing Xerox WorkCentre Pro 412 User Guide There are several fax dialing methods available on your WorkCentre Pro 412. Use the following instructions to send the fax using Keypad Dialing. ½ Feed the document(s) face up into the ADF or place a single document on the document glass face down.
  • Page 76: Speed Dialing

    If you do not want to assign a name, skip this step. ½ Press [Select] when the name appears correctly or simply without entering a name. ½ To store more telephone numbers, repeat the procedure. ½ To return to Standby mode, press [Menu/Exit] or [Stop]. Xerox WorkCentre Pro 412 User Guide...
  • Page 77: Using Speed Dialing

    Xerox WorkCentre Pro 412 User Guide Using Speed Dialing ½ Feed the document(s) face up into the ADF or place a single document on the document glass face down. ½ Ensure the LCD displays the date and time (FAX mode). If not, press the [Copy/Fax/Scan] key until FAX displays, then press [Select].
  • Page 78: Group Dialing (For Multi-Address Transmission)

    Repeat the procedure to enter other speed dial numbers into the selected group. ½ Press [Menu/Exit] when you have entered all the required speed dial numbers. The display asks you to enter an ID (name). Xerox WorkCentre Pro 412 User Guide...
  • Page 79: Editing Group Dial Numbers

    Xerox WorkCentre Pro 412 User Guide ½ To assign a name to the group, enter the required name. If you do not want to assign a name, skip this step. ½ When you have finished, press [Select]. ½ If you want to assign another group, repeat the whole procedure.
  • Page 80: Manual Group Dialing

    Ensure the LCD displays the date and time (FAX mode). If not, press the [Copy/Fax/Scan] key until FAX displays, then press [Select]. ½ Program any features required for the job. ½ Press [Manual Group] on the control panel. Xerox WorkCentre Pro 412 User Guide...
  • Page 81 Xerox WorkCentre Pro 412 User Guide ½ Enter the remote fax phone number using the numeric keypad. To enter the number, you can also press [Speed Dial] and enter a speed dial number and press [Select]. ½ Press [Select] to confirm the number.
  • Page 82: Manual Dialing

    Press and hold [Pause/Redial] for 2 seconds. The Redial memory in your machine retains the last 10 numbers called. If you have dialed the same number multiple times, the machine does not count the duplicates. Xerox WorkCentre Pro 412 User Guide...
  • Page 83: Sending A Fax After Talking

    Sending a Fax After Talking Xerox WorkCentre Pro 412 User Guide ½ Press to search through the memory until you find the number you want. ½ When the number you want appears on the display, press [Start] to dial. If you have a phone connected to the EXT jack, you can send a fax after speaking with a person at the remote site.
  • Page 84: Receiving A Fax

    Receiving a Fax Receive Modes Page 5-18 Your WorkCentre Pro 412 can automatically answer, receive, and print all incoming faxes. During PC file printing, an incoming fax can be received and stored in memory. You can change the receive mode.
  • Page 85: Receiving Manually In Tel Mode

    Use if attaching an answering machine to the Xerox WorkCentre Pro 412. If the machine senses a fax tone, it automatically switches to FAX mode. Receiving Manually in TEL Mode If you have an external phone connected to the EXT jack, you can answer voice phone calls and receive faxes manually.
  • Page 86: Standard Fax Features

    If the product is set to Super Fine resolution and the remote fax machine does not support Super Fine resolution, your product will transmit using the highest resolution mode supported by the remote fax machine. Xerox WorkCentre Pro 412 User Guide...
  • Page 87: Scan Options

    Scan Options Original Type Text Mixed Photo Xerox WorkCentre Pro 412 User Guide If the remote fax machine has color reception capability, you can send color documents. Select B&W for non-color documents, and COLOR for color documents. ½ Press [Scan Options] on the control panel to display the current setting.
  • Page 88: Lighten/Darken

    As the selection block moves to the right, the contrast becomes darker. ½ Press [Select] to save the selection. You can reset all the Fax feature selections you have made back to the factory default status. Clear/Clear All Xerox WorkCentre Pro 412 User Guide...
  • Page 89: Advanced Fax Features

    Advanced Fax Features Sending a Color Fax Xerox WorkCentre Pro 412 User Guide There are a number of fax functions which can be used for more advanced fax jobs. Use the following procedure to send a color fax if your original contains color: ½...
  • Page 90: Delay Send

    [Select]. ½ The number appears on the display. Press [Select] to confirm the number. ½ To send to one location or when you complete the last fax number setting, press [Menu/Exit]. Xerox WorkCentre Pro 412 User Guide...
  • Page 91 Xerox WorkCentre Pro 412 User Guide ½ The display asks you to enter an ID. If you want to assign a name to the transmission, enter the name. If not, skip this step. For details on how to enter the name using the numeric keypad, refer to Chapter 2 - Product Overview, page 2-8.
  • Page 92 The machine automatically stores the documents in the memory, and the display shows the memory capacity and the number of pages. After storing, the machine displays the number of total pages, then returns to Standby mode. Xerox WorkCentre Pro 412 User Guide...
  • Page 93: Priority Sending

    Priority Sending Xerox WorkCentre Pro 412 User Guide When the Priority Send is enabled, a high priority document can be transmitted ahead of reserved operations. The document is scanned into the memory, then transmitted when the current operation is concluded. In addition, the Priority Send will interrupt a broadcast operation between stations (i.e.,...
  • Page 94: Polling

    [Copy/Fax/Scan] key until FAX displays, then press [Select]. ½ Program any features required for the job. ½ Press [Menu/Exit] on the control panel. ½ Press until ‘POLLING’ appears, then press [Select]. ½ Press [Select] to access ‘TX POLL’. Xerox WorkCentre Pro 412 User Guide...
  • Page 95 Xerox WorkCentre Pro 412 User Guide The display asks you to enter a 4-digit poll code. The poll code is preset to 0000 at the factory, which represents no poll code. ½ If you want to use a poll code, enter the required 4-digit code (except for 0000), then press [Select] ½...
  • Page 96 To poll more than one location, press [Select] and repeat the procedure. ½ To poll one location or when you have entered all locations, press [Menu/Exit]. The display asks you to enter the time you require your machine to call the remote machine. Xerox WorkCentre Pro 412 User Guide...
  • Page 97 Xerox WorkCentre Pro 412 User Guide ½ Enter the time using the numeric keypad. to select AM or PM. If you set a time earlier than the current time, your machine will call the number at that time on the following day.
  • Page 98: Canceling A Scheduled Operation

    The display shows the information of the last job reserved in memory. ½ Press repeatedly until you find the operation you want to cancel, then press [Select]. ½ A confirmation message appears, press [Select] to initiate canceling the job. The selected job is canceled. Xerox WorkCentre Pro 412 User Guide...
  • Page 99: Fax Reports

    Phonebook List Transmission Journal Reception Journal Xerox WorkCentre Pro 412 User Guide Various Reports and Lists are available on your machine. The Fax Reports help you confirm and monitor your fax activity. Reports can be set up to include specific information or to print automatically.
  • Page 100: Printing Reports

    Press [Reports] on the control panel. The display shows the first menu; MSG. CONFIRM. ½ Press [Reports] repeatedly until you find the list you want to print, then press [Select]. The selected list will be printed out. Xerox WorkCentre Pro 412 User Guide...
  • Page 101: Scan

    Scan Xerox WorkCentre Pro 412 User Guide Your WorkCentre Pro 412 is equipped with a True Color Quality Scanner capable of reproducing color charts, photographs, graphics or printed text. This chapter includes: - The WorkCentre Pro 412 TWAIN Scanner Program...
  • Page 102: The Workcentre Pro 412 Twain Scanner Program

    The WorkCentre Pro 412 TWAIN Scanner Program Page 6-2 The WorkCentre Pro 412 TWAIN Scanner program is used to scan documents and photographs. You can decide what portion of a document you want to scan, adjust the brightness and contrast, color balance, resolution, and many other scanner settings.
  • Page 103: Scanning Procedure

    ½ Press [Start]. 1. Load the Originals Xerox WorkCentre Pro 412 User Guide Before using the Scan function, identify what is to be scanned and any special programming requirements. Use the following steps to scan a document. A choice of document input areas is available. These are: - An automatic document feeder (ADF) for multiple single sided originals.
  • Page 104 - curled or rolled paper - torn paper Do not load documents containing different sizes or weights of paper. NOTE: If your document falls into any of these categories, use the document glass only. Document guides Xerox WorkCentre Pro 412 User Guide...
  • Page 105 NOTE: On completion of a job ensure the document glass cover is fully closed. Xerox WorkCentre Pro 412 User Guide Document Glass The document glass should be used for single pages or bound originals up to a maximum size of Legal size (216 x 356 mm / 8.5 x 14 inch).
  • Page 106: Run The Scantopc Program

    LCD, then press [Select]. Page 6-6 Ensure the ScanToPC program is running. ½ Click the Windows [Start] button then select Programs > Xerox WorkCentre Pro 412 > ScanToPC. Copy/Fax/Scan Key Select Key Xerox WorkCentre Pro 412 User Guide...
  • Page 107: Select The Scan Features

    ‘PC-SCAN’ appears in the display, and the scanned image appears in Microsoft Paint. Xerox WorkCentre Pro 412 User Guide There are five standard features available. The keys are located on the Control Panel. For a more detailed explanation of the standard Scan features...
  • Page 108: Configuring The Default Scan Application

    ½ Click [OK] when done. For other ScanToPC options, click the ScanToPC Preference tab. For more information about scanning, please see the PaperPort support information and the Xerox WorkCentre TWAIN Scanner program Help. Xerox WorkCentre Pro 412 User Guide...
  • Page 109: Standard Scan Features

    Standard Scan Features Resolution Scan Options Xerox WorkCentre Pro 412 User Guide You can set the following standard features for Scanning. Use the feature buttons on the control panel to change feature settings before pressing the Start button to begin scanning.
  • Page 110: Original Type

    Press [Select] to save the selection. Original Type Options Text Use to scan documents containing mostly text. Mixed Use to scan documents with mixed text and graphics. Photo Use when the originals are photographs. Xerox WorkCentre Pro 412 User Guide...
  • Page 111: Lighten/Darken

    Lighten/Darken Xerox WorkCentre Pro 412 User Guide Use this option to adjust the contrast of the scanned image. ½ Press [Lighten/Darken] on the control panel to display the current setting. ½ Press [Lighten/Darken] repeatedly to scroll through the choices. You can choose from 5 contrast settings. Each time you press the key, the selection block on the LCD moves to the left or the right.
  • Page 112: Reduce/Enlarge

    If you press [Clear/Clear All], the selected percentage returns to 100%. ½ Press [Select] to save the selection. You can reset all the Scan feature selections you have made back to the factory default status. Clear/Clear All Xerox WorkCentre Pro 412 User Guide...
  • Page 113: Advanced Scanning

    Scan Tool opens to the Scanner tab. ½ If the Scanner Setup Wizard opens, follow the on-screen instructions to select the Xerox WorkCentre Pro 412 as the Scanning Source. Click [Finished] when done to redisplay the PaperPort Scan Tool. ½...
  • Page 114 Page 6-14 Xerox WorkCentre Pro 412 User Guide...
  • Page 115: Maintaining The Product

    Maintaining the Product Xerox WorkCentre Pro 412 User Guide There will be times when the machine will require maintenance tasks to be carried out. This chapter provides step by step instructions for maintaining the machine and replacing consumables. This chapter includes:...
  • Page 116: Cleaning

    Page 7-2 Proper maintenance is important for the smooth operation of any equipment. CAUTION: When cleaning the WorkCentre Pro 412, do not use organic or strong chemical solvents or aerosol cleaners. Do not pour fluids directly onto any area. Avoid supplies that are not specifically listed as approved in this documentation.
  • Page 117: Cleaning The Document Glass And Cover

    Close the document cover. Control Panel and LCD Display Document Feeder and Output Tray Xerox WorkCentre Pro 412 User Guide Keeping the document glass clean helps ensure the best possible copies. It is recommended that you clean the document glass at the start of each day and during the day as needed.
  • Page 118: Ordering Supplies

    Toner Cartridge 106R586 Drum Cartridge 113R506 To obtain supplies, contact your local Xerox office, giving your company name, the product number and its serial number. Use the space below to keep a record of the telephone number. Supplies Telephone Number:...
  • Page 119: Customer Replaceable Units

    Customer Replaceable Units Toner Cartridge Xerox WorkCentre Pro 412 User Guide Expected Cartridge Life The life of your toner cartridge depends on the amount of toner used in each printed job. For instance, when you print a typical business letter with about 5% page coverage, you can expect a toner cartridge life of approximately 6,000 pages (3,000 pages only for the toner cartridge shipped with your machine).
  • Page 120: Replacing The Toner Cartridge

    CAUTION: Do not shake an empty cartridge or hold it close to you. Some toner residue might accidentally spill. Do not shake the empty Toner Cartridge and return it to the machine to extend its use. Xerox WorkCentre Pro 412 User Guide...
  • Page 121 ½ Open the front cover. ½ Turn the toner locking lever upwards to release the toner cartridge. ½ Remove the toner cartridge from the machine. Xerox WorkCentre Pro 412 User Guide Page 7-7...
  • Page 122 Replacing the Toner Cartridge: When the toner eventually runs out, only blank pages will print when a job is printed. At this stage, the toner cartridge needs to be replaced. The LCD displays warning message ‘TONER EMPTY’. Xerox WorkCentre Pro 412 User Guide...
  • Page 123 ½ Turn the toner locking lever downwards until it locks in place. ½ Close the front cover, then the side cover. The product returns to Standby mode. Xerox WorkCentre Pro 412 User Guide Page 7-9...
  • Page 124 Enter the serial number of your product, then press [Select]. NOTE: The product serial number is located on the machine, behind the front door. Refer to Chapter 1 - About this Guide, page 1-4 for further information. Xerox WorkCentre Pro 412 User Guide...
  • Page 125: Drum Cartridge

    Drum Cartridge Xerox WorkCentre Pro 412 User Guide The Drum Cartridge requires replacement when the Drum life warning is displayed, after approximately 15,000 copies. If you are experiencing streaks or spots on your prints there is an option for cleaning the drum.
  • Page 126: Replacing The Drum Cartridge

    Approximately 1,000 more copies can be made, but you should have a replacement cartridge in stock. When ‘REPLACE DRUM’ is displayed, the machine will stop operating until the drum cartridge is replaced. Xerox WorkCentre Pro 412 User Guide...
  • Page 127 Reinstall the toner cartridge, then lock the lever. ½ Close the front cover and the side cover. The product returns to Standby mode. Xerox WorkCentre Pro 412 User Guide NOTE: The toner cartridge must be removed to replace the drum cartridge. Page 7-13...
  • Page 128: Loading Media

    NO/0 NO/0 NO/0 NO/0 NO/0 NO/0 NO/0 NO/0 NO/0 NO/0 NO/0 NO/0 Input Source Capacity Bypass Tray YES/100 YES/100 YES/100 YES/100 YES/100 YES/100 YES/10 YES/10 YES/10 YES/10 YES/10 YES/10 YES/30 YES/30 YES/10 YES/10 YES/10 Xerox WorkCentre Pro 412 User Guide...
  • Page 129: Using The Paper Cassette

    Using the Paper Cassette ½ Pull open the paper cassette. Xerox WorkCentre Pro 412 User Guide Depending on paper thickness, maximum capacity may be reduced. If you are experiencing excessive jamming, feed one sheet at a time through the Bypass Tray.
  • Page 130 It is preset to A4 or 8.5 x 11 inch size depending on country. ½ To load another size, lift and insert the rear guide into the corresponding position. Page 7-16 Rear guide Xerox WorkCentre Pro 412 User Guide...
  • Page 131 Fan the paper and insert it into the cassette. ½ If loading letterhead paper, load with the design side facing up. The top edge of the sheet with the logo should be placed at the right side. Xerox WorkCentre Pro 412 User Guide Page 7-17...
  • Page 132 ½ Ensure that the paper is positioned under the snubbers. Snubber Do not fill above the max fill line. Max Fill Line Page 7-18 Xerox WorkCentre Pro 412 User Guide...
  • Page 133: Using The Bypass Tray

    ½ Close the paper cassette. Using the Bypass Tray Xerox WorkCentre Pro 412 User Guide NOTE: When you print a file from your PC using the paper cassette, make sure that you select the source and the correct paper size from your software application before starting your print job.
  • Page 134 NOTE: Do not hit the bypass tray or rest your hands on it; otherwise the tray may be damaged or detached from the product. NOTE: Remove any curl on postcards, envelopes, and labels before loading them into the bypass tray. Stacking Height Limit Xerox WorkCentre Pro 412 User Guide...
  • Page 135: Loading The Bypass Tray

    Xerox WorkCentre Pro 412 User Guide Loading the Bypass Tray HINT: For transparencies hold the transparencies by the edges and avoid touching the print side. Oils from your fingers that are deposited on the transparency can cause print quality problems.
  • Page 136 ½ If copying, press [Paper Supply] on the control panel to select ‘BYPASS’. If printing, you must select the correct paper source from your software application. Page 7-22 Xerox WorkCentre Pro 412 User Guide...
  • Page 137: Media Guidelines

    Media Guidelines Xerox WorkCentre Pro 412 User Guide When selecting or loading paper, envelopes, or other special media, consider these guidelines: - Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.
  • Page 138: Guidelines For Special Media

    Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to product components. ° ° C (392 F) for 0.1 second. Xerox WorkCentre Pro 412 User Guide...
  • Page 139 Xerox WorkCentre Pro 412 User Guide - Do not feed a sheet of labels through the product more than once. The adhesive backing is designed for one pass through the product. - Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.
  • Page 140 Page 7-26 Xerox WorkCentre Pro 412 User Guide...
  • Page 141: Basic Troubleshooting

    Basic Troubleshooting Xerox WorkCentre Pro 412 User Guide This chapter provides information for solving problems which may occur with your WorkCentre Pro 412. Tables listing Error Messages and Codes, problems and possible solutions are provided. This chapter includes: - Document Jams...
  • Page 142: Document Jams

    ADF. Page 8-2 If a document jams while it is feeding through the ADF, ‘DOCUMENT JAM’ appears in the display. Details for clearing the three types of document misfeeds are given below. Xerox WorkCentre Pro 412 User Guide...
  • Page 143: Exit Misfeed

    ADF or the exit area. If the document is difficult to remove, gently remove it from under the feeding roller. ½ Close the document cover. ½ Feed the documents back into the ADF. Xerox WorkCentre Pro 412 User Guide Page 8-3...
  • Page 144: Paper Jams

    If paper jams occur, ‘PAPER JAM’ appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly. If jammed in the paper feed area, ‘PAPER JAM 0’ appears in the display. Xerox WorkCentre Pro 412 User Guide...
  • Page 145 ½ Carefully remove the misfeed paper in the direction shown. Xerox WorkCentre Pro 412 User Guide NOTE: If you remove the jammed paper here, open the side cover then close it to clear the ‘PAPER JAM’ message on the LCD.
  • Page 146: Fuser Area

    WARNING:The fuser area is hot. Take care when removing paper from the machine. CAUTION: Do not pull paper up through the fusing unit. Unfused toner may adhere in the area, resulting in smudged copies. Xerox WorkCentre Pro 412 User Guide...
  • Page 147 ½ Remove the jammed paper, in the direction shown. ½ Push up on the fuser lever, then close the side cover. Xerox WorkCentre Pro 412 User Guide Page 8-7...
  • Page 148: Paper Exit Area

    Open the front cover. ½ Pull down on the fuser lever. This will release pressure on the paper. Page 8-8 If jammed in the paper exit area, ‘PAPER JAM 2’ appears in the display. Xerox WorkCentre Pro 412 User Guide...
  • Page 149 Turn the jam remove lever in the direction of the arrow to move the paper to the exit area, then gently pull the paper out through the exit area. ½ Push up on the fuser lever. Xerox WorkCentre Pro 412 User Guide Page 8-9...
  • Page 150 ½ Turn the jam remove lever back to the original position. ½ Close the front cover the side cover Page 8-10 Xerox WorkCentre Pro 412 User Guide...
  • Page 151: Duplex Jam

    Bypass Tray, pull the paper out of the machine and re- load. Xerox WorkCentre Pro 412 User Guide If paper jam occurs in the duplexer, ‘DUPLEX JAM’ appears in the display. ½ Press the release latch to open the side cover.
  • Page 152: Calling For Service

    Calling for Service Customer Support Telephone Number Page 8-12 If the problem persists, contact the Xerox Welcome Centre or your local representative. The serial number of the machine will be required, together with any relevant error codes For information on locating the serial number, please refer to “Customer Support”...
  • Page 153: Lcd Error Messages

    Paper Jam 2 Paper has jammed in the paper exit area. Xerox WorkCentre Pro 412 User Guide If an abnormal condition arises in the machine or an incorrect operation is performed, a message indicating the nature of the error is displayed. If this happens, take the corrective action listed in the following table.
  • Page 154 Try resending the fax. Ensure the remote machine is functioning correctly. Dial the number manually with the numeric keypad or assign the number to a speed dial location. Xerox WorkCentre Pro 412 User Guide...
  • Page 155 Line Busy The remote fax didn’t answer Xerox WorkCentre Pro 412 User Guide Meaning Enter the correct poll code. The remote operator should know in advance that you are polling and have their fax unit loaded with the original document.
  • Page 156: Solving Problems

    ADF. Replace the paper in the cassette with paper from a new package. In high humidity areas do not leave paper in the product for extended periods of time. Suggested Solution Xerox WorkCentre Pro 412 User Guide...
  • Page 157 TONER LOW message appears in the LCD Fewer copies from the Toner Cartridge than expected Xerox WorkCentre Pro 412 User Guide Suggested Solution Fan the stack of paper, then turn it over in the cassette. Replace paper in paper cassette with a fresh supply.
  • Page 158: Printing Problems Solution Chart

    Reduce the resolution setting from 600 complex. dpi to 300 dpi. Install more RAM in the computer. The page orientation Change the page orientation in the may be incorrect. printer setup dialog. Suggested Solution Xerox WorkCentre Pro 412 User Guide...
  • Page 159 Printing is too slow Irregular faded patches of print Black staining Character voids Xerox WorkCentre Pro 412 User Guide Probable Cause The computer parallel If your computer is equipped with an port may not be set for ECP parallel port, enable this mode of high speed operation.
  • Page 160 Panel to enable TrueType fonts. Toner may be low. Remove the toner cartridge and shake it gently to distribute the toner evenly. Then reinstall the toner cartridge. Ensure that you have a spare toner cartridge. Suggested Solution Xerox WorkCentre Pro 412 User Guide...
  • Page 161: Faxing Problems Solution Chart

    The received original is printed dark and is illegible or black stripes are printed on the original Xerox WorkCentre Pro 412 User Guide Suggested Solution Ensure the Document Guides are adjusted to the width of the original that you are sending.
  • Page 162 Problem Paper is output but not printed. Page 8-22 Suggested Solution Ensure there enough toner. Check with the party sending the fax that the original was placed correctly when scanned at the remote FAX. Xerox WorkCentre Pro 412 User Guide...
  • Page 163: Resetting The Machine

    Resetting the Machine Xerox WorkCentre Pro 412 User Guide If you are experience problems or the machine locks up you may need to reset the machine. Use the following instructions to reset and reboot the machine: NOTE: This programming sequence must be performed within 1.5 seconds.
  • Page 164 Page 8-24 Xerox WorkCentre Pro 412 User Guide...
  • Page 165: System Setup

    System Setup Xerox WorkCentre Pro 412 User Guide There are various system settings which require setting up prior to using your WorkCentre Pro 412 machine. Also ControlCentre 5.0 is available for setting up the machine remotely, at your PC or Workstation.
  • Page 166: System Setup Options

    ANS/FAX: Use if attaching an answering machine to the Xerox WorkCentre Pro 412. If the machine senses a fax tone, it automatically switches to FAX mode. You can set the prefix dial number up to 5 digits. This dial number will be dialed first, before any autodial number is started.
  • Page 167 Toner Save USB Mode Fax Duplex Image Quality Xerox WorkCentre Pro 412 User Guide Description With this option set to ON, a key tone sounds each time any key is pressed. You can set the speaker to ON, OFF or COM. With this option set to COM, the speaker is on until the remote machine answers.
  • Page 168: Changing The System Setup Options

    Press [Select] to save the selection. The next System Setup option appears. ½ Repeat the procedure to continue changing settings. ½ Press [Menu/Exit] to exit and return to the previous menu level. To return to Standby mode, press [Stop]. Xerox WorkCentre Pro 412 User Guide...
  • Page 169: Adjusting Speaker Volume

    Adjusting Speaker Volume Xerox WorkCentre Pro 412 User Guide Use the following instructions to adjust the loudness of the speaker. ½ Ensure that the LCD displays date and time (Fax Standby mode). If not, press [Copy/Fax/Scan] until FAX displays, then press [Select].
  • Page 170: System Data Settings

    Optional settings are ON or OFF. The Rcv Code allows you to initiate fax reception from an extension phone plugged into the WorkCentre Pro 412 EXT jack. If you pick up the extension phone and hear fax tones, enter the Rcv Code and press Start. The Rcv Code is preset to *9* at the factory.
  • Page 171 When receiving a document as long as or longer than the paper installed in your machine, the machine can reduce the size of the document to fit the paper size in the WorkCentre Pro 412. Use this feature if you want to automatically reduce an incoming page.
  • Page 172: Setting System Data Options

    Automatic Document Feeder are sent before you can send or store other fax jobs. When enabled, the WorkCentre Pro 412 automatically prints the page number and date and time of reception at the bottom of each page of a received document.
  • Page 173: Reports

    System Data List Transmission Journal Reception Journal Xerox WorkCentre Pro 412 User Guide Various Reports and Lists are available on your machine. The reports help you to monitor your machine and fax activity. Reports can be set up to include specific information or to print automatically.
  • Page 174 Press [Reports] on the control panel. The display shows the first menu; MSG. CONFIRM. ½ Press [Reports] repeatedly until you find the list you want to print, then press [Select]. The selected list will be printed out. Xerox WorkCentre Pro 412 User Guide...
  • Page 175: Clearing Memory

    Clearing Memory SYSTEM ID SYSTEM DATA PHONEBK/MEMORY TX-RX JOURNAL Xerox WorkCentre Pro 412 User Guide You can selectively clear the following information stored in your machine’s memory: Your fax number and name are cleared from the machine’s memory. Restores all the user-selectable options to the factory default.
  • Page 176: Controlcentre 5.0

    Using the Xerox WorkCentre Pro 412 ControlCentre 5.0, you can set up fax system data options, create and edit phonebook entries, or view the information of your WorkCentre Pro 412 machine on your desktop computer. After setting up fax data options or creating phonebooks, just click [Apply] on the ControlCentre 5.0 screen to download the...
  • Page 177: Using Controlcentre 5.0

    Using ControlCentre 5.0 Xerox WorkCentre Pro 412 User Guide The ControlCentre 5.0 screen provides five tabs: - Settings - Advanced - Phonebook - Information - Firmware Update To exit ControlCentre 5.0, click the [Exit] button in the bottom of each tab screen.
  • Page 178: Settings Tab

    Click on the [Settings] tab to configure Fax System Data settings. HINT: For details on the System Data Setting options, please refer to “System Data Settings” on page 9-6. Downloads the settings made in ControlCentre 5.0 to the WorkCentre Pro 412 machine. Xerox WorkCentre Pro 412 User Guide...
  • Page 179: Advanced Tab

    Advanced Tab Click on the [Advanced] tab to change the default Fax System Setup options. HINT: For details on the System Setup options, please refer to “System Setup” on page 9-2. Xerox WorkCentre Pro 412 User Guide Page 9-15...
  • Page 180: Phonebook Tab

    Reads the phonebook entries from the WorkCentre Pro 412 machine to ControlCentre 5.0. Allows you to download the phonebook entries from ControlCentre 5.0 to the WorkCentre Pro 412 machine. Phonebook entries. Deletes all phonebook entries. Xerox WorkCentre Pro 412 User Guide...
  • Page 181: Information Tab

    Number of jams in the ADF. Xerox WorkCentre Pro 412 User Guide Information Tab Click on the [Information] tab to view the software version information and various counters. The counters allow you to check how many scans and prints have been made, and how many jams have occurred on your machine.
  • Page 182: Firmware Update Tab

    Firmware Update Tab Click on the [Firmware Update] tab to update the firmware of your machine. NOTE: This feature should be used by an Xerox Service Representative. Please contact your local Xerox representative or authorised dealer for further information. Page 9-18...
  • Page 183: Appendix A - Safety Notes

    Appendix A - Safety Notes Xerox WorkCentre Pro 412 User Guide Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include Safety Agency approval, and compliance to established environmental standards. Please read the following...
  • Page 184 Never spill liquid of any kind on the product. Never remove covers or guards that require a tool for removal, unless directed to do so in a Xerox approved maintenance kit. Page A-2 Xerox WorkCentre Pro 412 User Guide...
  • Page 185: Safety Standards

    Quality Standards: The product is manufactured under a registered ISO9002 Quality system. If you need additional safety information concerning this XEROX product or XEROX supplied materials you may call the following number: EUROPE +44 (0) 1707 353434 USA/CANADA 1 800 928 6571 This XEROX product is certified by the following Agency using the Safety Standards listed.
  • Page 186: Regulatory Information

    January 1, 1996: March 9, 1999 Page A-4 The CE marking applied to this product symbolizes Xerox Limited Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated: Council Directive 73/23/EEC amended by Council Directive 93/ 68/EEC, approximation of the laws of the member states related to low voltage equipment.
  • Page 187: Laser Safety

    Changes or modifications to this equipment not specifically approved by the XEROX Corporation may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations.
  • Page 188: The Electricity At Work Regulations - Uk Only

    1989 Regulation. Customers wishing to complete safety testing should contact Xerox Limited Technical Centre (see page A-8) for advice prior to any test implementation. XEROX equipment should, however, be properly and regularly serviced and maintained at all times.
  • Page 189 XEROX Limited Customer Service Engineers ensure XEROX equipment is serviced and maintained to exacting XEROX safety standards. If you would like your XEROX equipment to be serviced and maintained to such high standards, please contact your local XEROX Limited Customer Service Organization.
  • Page 190 Customer Service Engineer will provide you with a certificate which details the results of all tests completed. In the event of any defect being noted, the XEROX equipment will be switched off and disconnected from the supply until the defect has been corrected. You will be advised of such action to enable such defects to be corrected.
  • Page 191: Certification To 1999/5/Ec

    Portugal Finland Italy Spain In the event of problems, you should contact your local Xerox representative in the first instance. This product has been tested to and is compliant with TBR21, a technical specification for terminal equipment for use on analogue switched telephone networks in the European Economic Area.
  • Page 192: Fcc Regulations

    ID and name. Data Coupler Information This Xerox machine contains an internal data coupler. Its use is restricted by the FCC (Federal Communications Commission). To comply with the FCC rules, you must carefully read and follow the instructions listed below.
  • Page 193 Do not connect this machine to a party or coin operated phone line. Repairs to the machine should be made only by a Xerox representative or an authorized Xerox service agency. This applies at any time during or after the service warranty period.
  • Page 194 Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. Perform such activities in the off-peak hours, such as early morning hours or late evenings. Xerox WorkCentre Pro 412 User Guide...
  • Page 195: Canadian Certification

    Canadian Certification Xerox WorkCentre Pro 412 User Guide Notice: The Industry Canada Label on the machine identifies certified equipment. This certification means that the equipment meets certain telecommunications networks protective, operational and safety requirements. Industry Canada does not guarantee the equipment will operate to the user’s satisfaction.
  • Page 196: Environmental Compliance

    Environmental Compliance ® Energy Star Page A-14 XEROX Corporation designed this product to comply with the guidelines of the ENERGY STAR Environmental Protection Agency. As an ENERGY STAR Partner, XEROX has determined that this product meets the ® ENERGY STAR guidelines for energy efficiency.
  • Page 197: Appendix B - Specifications

    Appendix B - Specifications Xerox WorkCentre Pro 412 User Guide The WorkCentre Pro 412 adheres to strict specifications, approvals and certifications. These specifications are designed to provide for the safety of users and to ensure that the machine operates in a fully functional state. Use the specifications listed in this chapter to quickly identify the capabilities of the machine.
  • Page 198: Printer Specification

    12 ppm (for A4 / letter size) 208 mm (8.2 inches) for letter / legal (216 x 356 mm / 8.5 x 14 inch) 202 mm (8 inches) for A4 13 seconds (warm up) Xerox WorkCentre Pro 412 User Guide...
  • Page 199: Fax Specification

    Printing speed Effective scanning width Effective printing width Document width and weight Input paper tray capacity Document feeder Xerox WorkCentre Pro 412 User Guide Description G3 PSTN (Public Switched Telephone Network) ITU Group 3 Standard: 203 x 98 dpi Fine:...
  • Page 200: Scanner And Copier Specification

    216 mm (8.5 inches) 1 ~ 999 25% ~ 400% in 1% increments (from Platen) 25% ~ 100% in 1% increments (from ADF) Top, Bottom, Each side 4 mm (0.16 inch) a. Single Document Multiple Printout Xerox WorkCentre Pro 412 User Guide...
  • Page 201: General Specification

    ADF capacity Power rating Power consumption Weight Dimensions (WxDxH) Xerox WorkCentre Pro 412 User Guide Description Cassette: 550 sheets 80 g/m Bypass tray: 100 sheets 80 g/m 250 sheets 80 g/m (20 lb) 6,000 pages (for Starter, 3,000 pages), 5% coverage 15,000 pages (5% coverage) °...
  • Page 202: Paper Specification

    3.88 x 7.5 105 x 241 4.12 x 9.5 110 x 220 4.33 x 8.66 162 x 229 6.38 x 9.02 98 x 148 ~ 3.86 x 5.83 ~ 215.9 x 355.6 8.5 x 14 Xerox WorkCentre Pro 412 User Guide...
  • Page 203 Item Paper Cassette Bypass Cassette Input Source Duplex B5 means JIS and ISO Xerox WorkCentre Pro 412 User Guide Description Source Media Types Plain Paper Plain Paper, Envelop, Transparency, Label, Cardstock Plain Paper Transparency film thickness: 150 µm (see core media list) Paper Label thickness: 140 µm (see core media list)
  • Page 204 Page B-8 Xerox WorkCentre Pro 412 User Guide...
  • Page 205: Index

    Printing Problems Solution Chart 8-23 Resetting the machine 8-16 Solving Problems Bracket text typeface, conventions Xerox WorkCentre Pro 412 User Guide Bypass Tray Calling for Service Calling for service, Serial number location Canceling a Fax Canceling a Scheduled Operation Cautions, conventions...
  • Page 206 Faxing Procedure Loading the Originals 5-18 Receiving a Fax 5-33 Reports 5-23 Advanced 5-24 Delay Send 5-22 Lighten/Darken 5-21 Original Type 5-28 Polling 5-27 Priority Sending 5-22 Resetting Fax Features Xerox WorkCentre Pro 412 User Guide 5-12 5-17 7-12 5-32...
  • Page 207 Delay Send 5-22 Lighten/Darken 5-21 Original Type 5-28 Polling 5-27 Priority Sending Resetting Fax Features Xerox WorkCentre Pro 412 User Guide Resolution Scan Options Sending a Color Fax Features, Scan Advanced Scanning Lighten/Darken Original Type Reduce/Enlarge Resetting Scan Features Resolution...
  • Page 208 RX Poll 5-28 TX Poll 5-28 What is Polling? 9-10 Accessing Printer Settings Printer Properties Buttons & Icons Printer Properties Tabs Printer Settings Printing a Document from an Application 9-17 Buttons & Icons Accessing Xerox WorkCentre Pro 412 User Guide 7-24...
  • Page 209 Reports All Reports 5-33 Fax Reports 9-10 Help List 5-33 Message Confirmation Multi-Communication Report Xerox WorkCentre Pro 412 User Guide Phonebook List Power Failure Report Printing Reports Reception Journal Schedule Job Information 8-18 System Data List Transmission Journal Resetting Copy Features...
  • Page 210 Changing the System Setup Options 5-18 5-19 2-25 Expected Cartridge Life Re-distributing the Toner Replacing the Toner Cartridge Setting your Product to Send Toner Low 7-10 Information Toner Save Mode 2-14 7-10 9-17 5-33 Xerox WorkCentre Pro 412 User Guide 5-10 9-12...
  • Page 211 TWAIN Scanner Program 5-28 TX Poll 9-11 TX-RX JOURNAL Unpacking the machine 9-13 Using ControlCentre 5.0 Xerox WorkCentre Pro 412 User Guide 8-16 Using Group Dialing 8-21 Using Speed Dialing Using the Bypass Tray 8-18 Using the Paper Cassette Warnings, conventions...
  • Page 212 Index-viii Xerox WorkCentre Pro 412 User Guide...