JCM GLOBAL DBV Series Operation And Maintenance Manual page 92

Banknote acceptor
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Section A
Normal
Performance
Operation
Test
LED
LED
Sequence
Sequence
White
White
(3)
(5)
White
White
(3)
(6)
White
White
(3)
(8)
Red
Red
(3)
(1)
Red
Red
(3)
(2)
Red
Red
(3)
(3)
Red
Red
(3)
(4)
Red
Red
(3)
(5)
Red
Red
(3)
(6)
Red
Red
(3)
(7)
P/N 960-100933R_Rev. 2 {EDP #233449}
DBV™ Series DBV-500 Banknote Acceptor
Table A-4 LED Flash Error Codes (Continued)
Error
EEPROM reading, writing and/or saving was not properly performed.
[Solution] Perform the Sensor Calibration procedure. If the error is not resolved,
check that the following part is properly assembled and/or Harness connected.
EEPROM Error
Clean or adjust the following part.
[Relative Parts] CPU Circuit Board.
If the error is not resolved, change the above related part or parts and calibrate the
unit.
Downloading File
Downloading files does not proceed.
Error
[Solution] Select a file supported by the DBV-500 Unit.
While communicating with each device on the CPU Board, Sensors detect an
abnormal operating condition.
[Solution] Check that the following part is properly assembled and/or Harness
connected. Clean the following part.
I2C Access Error
[Relative Parts] CPU Circuit Board.
If the error is not resolved, change the above related part or parts and calibrate the
unit.
While operating the Stacker Motor, no pulse inputs occurred greater than the
specified value.
[Solution] Check that the following parts are properly assembled and/or Harness
Stacker Motor
connected. Clean or adjust the following parts and Sensors.
Lock-Up
[Relative Parts] Stacker Motor, Stacker Encoder.
If the error is not resolved, change the above related part or parts and calibrate the
unit.
When stacking Banknotes, the Pusher Mechanism is not returning to the Home
position.
[Solution] Check that the following parts are properly assembled and/or Harness
Pusher Mechanism
connected. Clean or adjust the following parts and Sensors.
Home Position
[Relative Parts] Pusher Mechanism, Stacker Motor, Stacker Home Sensor, Stacker
Error
Motor Encoder.
If the error is not resolved, change the above related part or parts and calibrate the
unit.
When transporting a Banknote in the Cash Box, the Sensors are not detecting a
Banknote present condition when the time interval is too long, or the pulse
number is greater than specified value for the function.
[Solution] Remove Banknotes from the Cash Box.
Banknote Jam
Check that the following parts are properly assembled and/or Harness connected.
(Cash Box)
Clean or adjust the following parts and Sensors.
[Relative Parts] Exit Sensor, Pusher Mechanism, Stacker Motor, Stacker Home
Sensor, Stacker Motor Encoder.
If the error is not resolved, change the above related part or parts and calibrate the
unit.
While Initializing, pulse input interval is less than the specified value.
[Solution] Remove Banknotes from the DBV-500 Unit.
Check that the following parts are properly assembled and/or Harness connected.
Feed Motor Speed
Clean or adjust the following parts and Sensors.
Error
[Relative Parts] Feed Motor, Feed Motor Encoder.
If the error is not resolved, change the above related part or parts and calibrate the
unit.
While operating the Feed Motor, no pulse inputs occurred greater than the
specified value.
[Solution] Check that the following parts are properly assembled and/or Harness
Feed Motor
connected. Clean or adjust the following parts and Sensors.
Lock-Up
[Relative Parts] Feed Motor, Feed Motor Encoder.
If the error is not resolved, change the above related part or parts and calibrate the
unit.
The Centering Guide has not moved.
[Solution] Check that the following parts are properly assembled and/or Harness
Centering
connected. Clean or adjust the following parts and Sensors.
Mechanism
[Relative Parts] Centering Guide, Centering Motor, Centering Guide Home Sensor.
Movement
If the error is not resolved, change the above related part or parts and calibrate the
unit.
Reserved
Contact your local JCM Representative if this error occurs.
Causes and Solutions
© 2020 JAPAN CASH MACHINE CO., LTD.
A - 4
TroubleShooting

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