HIKVISION DS-2SF8C442MXG-EL/26 User Manual
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HIKVISION DS-2SF8C442MXG-EL/26 User Manual

HIKVISION DS-2SF8C442MXG-EL/26 User Manual

Tandemvu ptz camera
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Summary of Contents for HIKVISION DS-2SF8C442MXG-EL/26

  • Page 1 TandemVu PTZ Camera User Manual...
  • Page 2 With the philosophy of "Technology for the Good", Hikvision requests that every end user of video technology and video products shall comply with all the applicable laws and regulations, as well as ethical customs, aiming to jointly create a better community.
  • Page 3 TandemVu PTZ Camera User Manual control, selecting a suitable network environment (the Internet or Intranet) where video products are connected, establishing and constantly optimizing network security. Video products have made great contributions to the improvement of social security around the ●...
  • Page 4 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,...
  • Page 5 TandemVu PTZ Camera User Manual DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.

  • Page 6: Table Of Contents

    TandemVu PTZ Camera User Manual Contents Chapter 1 Overview ........................1 1.1 Product Introduction ......................1 1.2 Key Function .......................... 1 1.3 System Requirement ......................2 Chapter 2 Device Activation and Accessing ................. 3 2.1 Activate Device ........................3 2.1.1 Activate Device via Web Browser .................. 3 2.1.2 Activate via SADP ......................
  • Page 7 TandemVu PTZ Camera User Manual 3.5.3 Enforcement ....................... 20 3.5.4 Traffic Event Detection ....................28 3.5.5 Vehicle Detection ......................31 3.5.6 Traffic Data Collection ....................34 3.5.7 ITS Linkage and Alarm ....................34 3.5.8 Vehicle Arming ......................36 3.5.9 Advanced Settings ....................... 38 3.6 People Density ........................
  • Page 8 TandemVu PTZ Camera User Manual 4.15.1 Link Channels by Calibration ..................54 4.15.2 Set Tracking Parameters .................... 55 4.16 GPS Calibration ........................56 4.16.1 Set GPS Calibration ....................56 4.16.2 Verify Calibration ...................... 57 Chapter 5 Live View ........................58 5.1 Live View Parameters ......................
  • Page 9 TandemVu PTZ Camera User Manual 6.1.4 Bitrate Type and Max. Bitrate ..................64 6.1.5 Video Quality ......................64 6.1.6 Frame Rate ........................64 6.1.7 Video Encoding ......................64 6.1.8 I-Frame Interval ......................66 6.2 Audio Settings ........................66 6.2.1 Audio Input ......................... 67 6.2.2 Audio Output ......................
  • Page 10 TandemVu PTZ Camera User Manual 7.2.3 Playback and Download Video ..................82 7.3 Capture Configuration ......................83 7.3.1 Capture Automatically ....................83 7.3.2 Capture Manually ......................83 7.3.3 View and Download Picture ..................84 Chapter 8 Event and Alarm ....................... 85 8.1 Basic Event ...........................
  • Page 11 TandemVu PTZ Camera User Manual Chapter 10 Network Settings ....................103 10.1 TCP/IP ..........................103 10.1.1 Multicast ......................... 104 10.1.2 Multicast Discovery ....................104 10.2 Port ..........................105 10.3 Port Mapping ........................106 10.3.1 Set Auto Port Mapping .................... 106 10.3.2 Set Manual Port Mapping ..................
  • Page 12 TandemVu PTZ Camera User Manual 11.4 Import and Export Configuration File ................117 11.5 Export Diagnose Information ................... 117 11.6 Reboot ..........................117 11.7 Upgrade ........................... 117 11.8 Undervoltage Alarm ......................118 11.9 View Open Source Software License ................118 11.10 Set Live View Connection ....................

  • Page 13: Chapter 1 Overview

    TandemVu PTZ Camera User Manual Chapter 1 Overview 1.1 Product Introduction The network speed dome combines a panoramic channel and a PTZ channel to offer overall and detailed HD monitoring. 1.2 Key Function The key functions of the device are as follows. Audio and Visual Alarm The device supports flashing light alarm and audio alarm to warn intruders off.

  • Page 14: System Requirement

    TandemVu PTZ Camera User Manual Event Function The device detects basic events and multiple smart events. People Density The device detects the level of people density in the detection areas. PTZ Function The device supports PTZ functions, such as presets, scans, patrol, and power-off memory. 1.3 System Requirement Your computer should meet the requirements for visiting and operating the product.

  • Page 15: Chapter 2 Device Activation And Accessing

    TandemVu PTZ Camera User Manual Chapter 2 Device Activation and Accessing To protect the security and privacy of the user account and data, you should set a login password to activate the device when access the device via network. Note Refer to the user manual of the software client for the detailed information about the client software activation.

  • Page 16: Activate Via Sadp

    Get the SADP software from the supplied disk or the official website http:// ● www.hikvision.com/ , and install the SADP according to the prompts. The device and the PC that runs the SADP tool should belong to the same subnet.

  • Page 17: Access Device Via Web Browser

    TandemVu PTZ Camera User Manual 2) Change the device IP address to the same subnet as your computer by either modifying the IP address manually or checking Enable DHCP. 3) Input the admin password and click Modify to activate your IP address modification. 2.2 Access Device via Web Browser Before You Start Check the system requirement to confirm that the operating computer and web browser meets...

  • Page 18: Admin Password Recovery

    TandemVu PTZ Camera User Manual Operating System Web Browser Operation → Network Service to enable WebSocket or Websockets for normal view. Display and operation of certain functions are restricted. For example, Playback and Picture are not available. For detailed restricted function, refer to the actual device.
  • Page 19 TandemVu PTZ Camera User Manual Go to Configuration → System → Security → Security Service , and enable Enable Illegal Login Lock. Illegal Login Attempts and Locking Duration are configurable. Illegal Login Attempts When your login attempts with the wrong password reach the set times, the device is locked. Locking Duration The device releases the lock after the setting duration.

  • Page 20: Chapter 3 Smart Function

    TandemVu PTZ Camera User Manual Chapter 3 Smart Function 3.1 Allocate VCA Resource VCA resource offers you options to enable certain VCA functions according to actual needs. It helps allocate more resources to the desired functions. Steps 1. Go to VCA → VCA Resource . 2.

  • Page 21: Overlay And Capture

    TandemVu PTZ Camera User Manual Expert The device can patrol among the detection scenes and capture target images. Detection scenes and patrol schedule should be set in advance. See for details. 4. Click Save. What to do next Go to Picture to search and view the captured pictures. Go to Smart Display to see currently captured target pictures.

  • Page 22: Advanced Parameters

    TandemVu PTZ Camera User Manual 3.3.3 Advanced Parameters It is used to set the parameters of the algorithm library for better detection performance. HMS Version It refers to the current algorithm version, which cannot be edited. Restore Defaults Click Restore to restore all the settings in advanced configuration to the factory default. Capture Parameters Best Shot The device captures the target picture with the highest score after setting the parameters.

  • Page 23: Person Arming

    TandemVu PTZ Camera User Manual It describes the max. time occupation for one quick shot. Capture Times It refers to the capture times a face will be captured during its stay in the configured area. The device captures the target face according to the set times. Face Exposure Enable the function, and the device automatically adjusts exposure level when human faces appear in the scene.

  • Page 24: Device Auto Person Arming

    TandemVu PTZ Camera User Manual Manual Person Arming The device tracks and captures the manually selected target and uploads the related data. Device Auto Person The device tracks and captures targets automatically according to the Arming setting rule. 3.4.1 Device Auto Person Arming You need to set face picture libraries and auto person arming rules to realize device auto person arming.
  • Page 25 TandemVu PTZ Camera User Manual Tuning Mode The mode is only for the professional users. Tracking Capture Check to enable the device to capture the targets during the tracking. Some capture parameters are allowed to adjust. Face Capture Threshold It refers for the quality of face to trigger capture and alarm. Higher value means better quality should be met to trigger capture and alarm.

  • Page 26: Manual Person Arming

    TandemVu PTZ Camera User Manual The validity is an internal parameter that helps judge whether the PTZ channel should lower the tracking speed or not. This parameter is the waiting time level before the device lowers the tracking speed when the validity is low. Larger value means longer waiting time. Tracking Duration When you set the Tracking Duration as 0, the device keeps tracking the target until it disappears.
  • Page 27 TandemVu PTZ Camera User Manual Steps 1. Go to VCA → Face+Human → Rule . 2. Check Enable. 3. Select a configuration mode. Normal One detection scene is allowed to set. The device captures targets in the scene in the set arming schedule. See for details.
  • Page 28 TandemVu PTZ Camera User Manual Text Overlay You can check desired items (Device No., Camera Info. and Capture Time) and adjust their order to display on captured pictures by See Set Camera Info to set Device No. and Camera Info. Advanced Parameters It is used to set the parameters of the algorithm library for better detection performance.

  • Page 29: Intelligent Traffic Event (Its)

    TandemVu PTZ Camera User Manual The device captures the target picture once the score of the captured face exceeds the Quick Shot Threshold during the Max. Capture Interval. Otherwise, the device selects and uploads the picture with the highest score during the Max. Capture Interval. Quick Shot Threshold It refers to the quality of face to trigger quick shot.

  • Page 30: Common Settings

    TandemVu PTZ Camera User Manual Go to VCA → Intell Traffic Event → Common Settings → Basic Configuration to complete the settings. Basic Information Select the Country/Region. Listening Server If the device uploads alarms in listening mode via our company's SDK, you should set the IP address and port for the listening server.
  • Page 31 TandemVu PTZ Camera User Manual 7. Click Save. Set Polygon Area A polygon area is where you want to set the detection rules. Draw the area according to the actual situation. Steps 1. Go to VCA → Set Application → Tunnel Event Detection → Panoramic Rule Settings and click Polygon Area.

  • Page 32: Enforcement

    TandemVu PTZ Camera User Manual 9. Optional: Repeat the steps above to set multiple detection scenes. 10. Optional: Select a Scene to turn the live view image to the scene. Set ITS Arming Schedule The device automatically detects among multiple scenes according to the arming schedule. Before You Start Set multiple detection scenes.
  • Page 33 TandemVu PTZ Camera User Manual Set Illegal Parking Detection Illegal parking is the violation of parking rules, for example, parking in a restricted place. The device can automatically detects violations and captures evidence pictures or you can manually capture pictures on the live view image. Set Auto Capture for Illegal Parking Set the rules for the device to automatically detect illegal parking violations and capture evidence pictures.
  • Page 34 TandemVu PTZ Camera User Manual Check to enable this function and alarms will not be triggered when congestion occurs in the detection area. Sensitivity With higher sensitivity, the device is more sensitive to detect and recognize targets. 10. Click Save. What to do next Set the arming schedule, linkage and alarm.
  • Page 35 TandemVu PTZ Camera User Manual What to do next Set the linkage and alarm. See ITS Linkage and Alarm for details. Set Illegal Parking Evidence Capture Parameters Go to VCA → Intell Traffic Event → Advanced Configuration → Advanced to set the parameters. Illegal Parking LPR Area Set the size of license plate recognition area that suits the actual situation to avoid mistakenly recognize the license plate of other vehicles around.
  • Page 36 TandemVu PTZ Camera User Manual Reverse driving detection takes effect in the selected lane areas. 5. Set the Amount of Pictures. The device takes evidence pictures of the set amount when a vehicle hits the trigger line in the detection area. 6.
  • Page 37 TandemVu PTZ Camera User Manual Before You Start Set detection scenes and detection areas. See Set Detection Scene and Set Lane Area for details. Steps 1. Go to VCA → Intell Traffic Event → Common Settings → Speed Dome Rule Settings . 2.
  • Page 38 TandemVu PTZ Camera User Manual Illegal lane change detection takes effect in the selected lanes or areas. 5. Set Sensitivity. With higher sensitivity, the device is more sensitive to detect and recognize targets. 6. Click Save. What to do next Set the arming schedule, linkage and alarm.
  • Page 39 TandemVu PTZ Camera User Manual Upload Enforcement Data Check to upload the alarm data when evidence capture of an enforcement is triggered. Violation Filtering Parameters Check to enable filtering mode. Repeated Alarm Filtering Time If a vehicle stays unmoved within the set filtering time, illegal parking alarm will not be triggered repeatedly.

  • Page 40: Traffic Event Detection

    TandemVu PTZ Camera User Manual 3.5.4 Traffic Event Detection Traffic event detection includes detection of incidents happens on the road, for example, thrown objects and traffic congestion. The device captures pictures and uploads alarm data. Set Fallen Object Detection The device detects fallen objects on the road and captures pictures. Before You Start Set detection areas.
  • Page 41 TandemVu PTZ Camera User Manual 6. Set Filtering Time. Within the set filtering time, the same target will not trigger the alarm repeatedly. 7. Select the target types in Detection Target. Only selected target types trigger linkage and alarm. 8. Click Save. What to do next Set the arming schedule and linkage and alarm.
  • Page 42 TandemVu PTZ Camera User Manual Steps 1. Go to VCA → Intell Traffic Event → Common Settings → Speed Dome Rule Settings . 2. Select Traffic Event Detection. 3. Click Roadblock Detection and check Enable. 4. Select Arm Lane or Arm Polygon. Roadblock detection takes effect in the selected lanes or areas.

  • Page 43: Vehicle Detection

    TandemVu PTZ Camera User Manual What to do next Set the arming schedule and linkage and alarm. See Set Arming Schedule and ITS Linkage and Alarm for details. Set Traffic Accident Detection The device detects traffic accidents in the detection area and captures pictures. Before You Start Set detection scenes and detection areas.
  • Page 44 TandemVu PTZ Camera User Manual 4. Select Arm Lane. Vehicle detection takes effect in the selected lane areas. 5. Select the car types. Only selected car types will trigger alarms. 6. Click Save. What to do next Set the arming schedule and linkage and alarm. See Set ITS Arming Schedule and ITS Linkage and Alarm for details.
  • Page 45 TandemVu PTZ Camera User Manual Note You can click Full Screen to enlarge the live view window. Press ESC on the keyboard to exit. ● Lane lines cannot overlap. ● 4. Select the direction of the traffic and line type of the left and right lane lines according to the actual situation.

  • Page 46: Traffic Data Collection

    TandemVu PTZ Camera User Manual If only Illegal Parking Detection is enabled in a scene, the device automatically switches to the next scene when no evidence picture capturing is triggered for the set Auto-switch Interval. 3.5.6 Traffic Data Collection The device collects and uploads traffic data including vehicle speed, traffic volume, headway time, headway distance, time occupancy of a lane, and space occupancy of a lane.
  • Page 47 TandemVu PTZ Camera User Manual Upload by FTP Upload the data of enforcement, vehicle detection, and traffic data collection to an FTP server. Before You Start The FTP server is configured. Steps 1. Go to VCA → Intell Traffic Event → Advanced Configuration → FTP Host 2.

  • Page 48: Vehicle Arming

    TandemVu PTZ Camera User Manual Note If a list of license plates exists, the existing list is exported. 3. Fill in the list. 4. Click Browse to import the list. The list shows on the web page. 5. Select a mode according to your need. Normal Mode No vehicle is armed.
  • Page 49 TandemVu PTZ Camera User Manual Manual Vehicle Arming The device tracks the target manually selected by user and uploads related information. Platform-​ C ontrolled The device receives orders from the platform and performs arming tasks. Vehicle Arming Note To use platform-controlled vehicle arming, you need to build a platform with the SDK tool provided on our website.

  • Page 50: Advanced Settings

    TandemVu PTZ Camera User Manual View Arming Task Go to VCA → Intell Traffic Event → Vehicle Arming → Arming Status to view the arming tasks sent from the platform. The device performs a single task at one time. If it receives multiple tasks, former tasks are interrupted and the device performs the latest task.

  • Page 51: People Density

    TandemVu PTZ Camera User Manual It represents the ratio of vehicle size to live image size during tracking. The larger the coefficient is, the larger the vehicle is shown. Uploading Picture Settings Go to VCA → Set Application → ITS (Intelligent Transportation System) → Advanced Settings → Picture to set the parameters of alarm pictures.
  • Page 52 TandemVu PTZ Camera User Manual Before You Start People Density is supported by the panoramic channel. You need to select People Density for Camera 02 or Camera 03 on VCA Resource page first. Steps 1. Enable the function in Configuration → People Density → Rule . 2.
  • Page 53 TandemVu PTZ Camera User Manual 6. Set arming schedule. See Set Arming Schedule . 7. Set linkage method. See Linkage Method Settings . 8. Set data uploading parameters in Data Upload. 1) Check Enable Data Uploading, and the data of people density detection is uploaded to surveillance center.

  • Page 54: Smart Display

    TandemVu PTZ Camera User Manual Note To display the overlaid information, make sure that Display POS Information in Configuration → Local → Live View Parameters has been enabled. 3.7 Smart Display This function displays real time pictures captured by smart functions and analyzes the target in real time.

  • Page 55: Chapter 4 Ptz

    TandemVu PTZ Camera User Manual Chapter 4 PTZ PTZ is an abbreviation for pan, tilt, and zoom. It means the movement options of the camera. 4.1 PTZ Control In live view interface, you can use the PTZ control buttons to control the device panning, tilting, and zooming.
  • Page 56 TandemVu PTZ Camera User Manual Compatible The control speed is same as Keyboard Control Speed. Pedestrian Choose Pedestrian when you monitor the pedestrians. Non-motor Vehicle Choose Non-motor Vehicle when you monitor the non-motor vehicles. Motor Vehicle Choose Motor Vehicle when you monitor the motor vehicles.

  • Page 57: Set Preset

    TandemVu PTZ Camera User Manual Iris When the image is too dark, click the button to enlarge the iris. When the image is too bright, click the button to stop down the iris. 4.2 Set Preset A preset is a predefined image position. For the defined preset, you can call the preset No. to view the position.

  • Page 58: Set Patrol Scan

    TandemVu PTZ Camera User Manual Preset No. Function Preset No. Function Auto flip Set manual limits Back to origin Save manual limits Call patrol 1 Remote reboot Call patrol 2 Call OSD menu Call patrol 3 Stop a scan Call patrol 4 Start random scan Day mode Start frame scan...

  • Page 59: Set One-Touch Patrol

    TandemVu PTZ Camera User Manual Adjust the preset order. Note A patrol can be configured with 32 presets at most, and 2 presets at least. 4. Click OK to finish a patrol setting. 5. Repeat the steps above to configure multiple patrols. 6.

  • Page 60: Set Limit

    TandemVu PTZ Camera User Manual Note Recording stops when the space for pattern scan is 0%. 5. Click to complete one pattern scan path settings. 6. Click to call pattern scan. Stop pattern scan. Reset pattern scan path. Delete the selected pattern scan. Note If you need to delete all the pattern scans, go to Configuration →...

  • Page 61: Set Initial Position

    TandemVu PTZ Camera User Manual 4.6 Set Initial Position Initial position refers to the relative initial position of the device azimuth. You can set the initial position if you need to select one point in the scene as the base point. Steps 1.

  • Page 62: Set Park Action

    TandemVu PTZ Camera User Manual The wiper wipes one time when you click on live view page. Time Cycle The wiper works on schedule at set wiping interval. Click on live view to start wiping. Duration The schedule in which the wiper is ready to work. Interval The interval between two successive wiping actions.

  • Page 63: Set Privacy Mask

    TandemVu PTZ Camera User Manual - Call Preset No. 32. 4.10 Set Privacy Mask Privacy masks cover certain areas on the live image to protect personal privacy from being live viewed and recorded. Steps 1. Go to Configuration → PTZ → Privacy Mask . 2.

  • Page 64: Set Power Off Memory

    TandemVu PTZ Camera User Manual 4.11 Set Power Off Memory This function can resume the previous PTZ status of device after it restarting from a power-off. Steps 1. Go to Configuration → PTZ → Basic Settings . 2. Select Resume Time Point. When the device stays at one position for the set resume time point or more, the position is saved as a memory point.

  • Page 65: Set Device Position

    TandemVu PTZ Camera User Manual Note More calibration points may increase calibration accuracy, but more focusing time is required. The default amount is recommended. 3. Select the scene to display the calibration line. A red line displays on live image. 4.

  • Page 66: Panorama Tracking

    TandemVu PTZ Camera User Manual Sensitivity The higher the value is, the easier the alarm will be triggered. Upload Vandal-proof Alarm The device uploads the alarm information when the alarm is triggered. Vandal-proof Alarm Voice Warning The device triggers the alarm with audible warning. 6.

  • Page 67: Set Tracking Parameters

    TandemVu PTZ Camera User Manual 4) Adjust PTZ to place the green cross in the PTZ channel at the same position as the green cross in the panoramic channel. 1× zoom ratio is recommended. Note To quickly locate the desired point in the PTZ channel, you can click and click the target position in the PTZ channel.

  • Page 68: Gps Calibration

    TandemVu PTZ Camera User Manual When the target leaves the view of the panoramic channel, the PTZ channel takes over the leading role of the task and keeps tracking. 8. Optional: Check to enable Track in Turn. When multiple targets trigger events in the panoramic channel around the same time, the PTZ channel tracks the targets in turn.

  • Page 69: Verify Calibration

    TandemVu PTZ Camera User Manual 4.16.2 Verify Calibration Before You Start Choose verification points on the ground in the monitoring scene and measure the precise longitude and latitude of the points. Steps 1. Go to Configuration → PTZ → GPS Calibration → Calibration Verification . Note The PTZ control is automatically locked to avoid interruption during configuration.

  • Page 70: Chapter 5 Live View

    TandemVu PTZ Camera User Manual Chapter 5 Live View It introduces the live view parameters, function icons and transmission parameters settings. 5.1 Live View Parameters The supported functions vary depending on the model. Note For multichannel devices, select the desired channel first before live view settings. 5.1.1 Start and Stop Live View On Live View page, click to start all live view.

  • Page 71: Live View Stream Type

    TandemVu PTZ Camera User Manual 5.1.4 Live View Stream Type Select the live view stream type according to your needs. For the detailed information about the stream type selection, refer to Stream Type . 5.1.5 Quick Set Live View It offers the quick access to the display settings, OSD, and video/audio on live view page. Steps Click and click General to show quick setup page.

  • Page 72: Conduct Regional Focus

    TandemVu PTZ Camera User Manual 5.1.8 Conduct Regional Focus You can enable the function to focus on certain area. Steps 1. Click to enable regional focus. 2. Drag the mouse on the live view to draw a rectangle as the desired focus area. 3.

  • Page 73: Conduct 3D Positioning

    TandemVu PTZ Camera User Manual 5.1.13 Conduct 3D Positioning 3D positioning is to relocate the selected area to the image center. Steps 1. Click to enable the function. 2. Select a target area in live image. - Left click on a point on live image: the point is relocated to the center of the live image. With no zooming in or out effect.
  • Page 74 TandemVu PTZ Camera User Manual Protocol TCP ensures complete delivery of streaming data and better video quality, yet the real-time transmission will be affected. It is suitable for the stable network environment. UDP is suitable for the unstable network environment that does not demand high video fluency.

  • Page 75: Chapter 6 Video And Audio

    TandemVu PTZ Camera User Manual Chapter 6 Video and Audio This part introduces the configuration of video and audio related parameters. 6.1 Video Settings This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution. Go to setting page: Configuration →...

  • Page 76: Resolution

    TandemVu PTZ Camera User Manual 6.1.3 Resolution Select video resolution according to actual needs. Higher resolution requires higher bandwidth and storage. 6.1.4 Bitrate Type and Max. Bitrate Constant Bitrate It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The compression speed is fast, but mosaic may occur on the image.
  • Page 77 TandemVu PTZ Camera User Manual H.264 H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard. Without compressing image quality, it increases compression ratio and reduces the size of video file than MJPEG or MPEG-4 Part 2. H.264+ H.264+ is an improved compression coding technology based on H.264.

  • Page 78: I-Frame Interval

    TandemVu PTZ Camera User Manual Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265 video compression standard. The objective of the SVC standardization has been to enable the encoding of a high-quality video bitstream that contains one or more subset bitstreams that can themselves be decoded with a complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265 design with the same quantity of data as in the subset bitstream.

  • Page 79: Audio Input

    TandemVu PTZ Camera User Manual 6.2.1 Audio Input External audio pick-up device is available for audio input, and audio encoding and input volume are configurable. Audio Encoding The device offers several compression standard. Select according to your need. Audio Input LineIn is supported for external audio pick-up device.

  • Page 80: Roi

    TandemVu PTZ Camera User Manual 6.4 ROI ROI (Region of Interest) encoding helps to discriminate the ROI and background information in video compression. The technology assigns more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused. 6.4.1 Set ROI ROI (Region of Interest) encoding helps to assign more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused.

  • Page 81: Display Settings

    TandemVu PTZ Camera User Manual Steps 1. Go to the setting page: Configuration → Video/Audio → Display Info. on Stream . 2. Check Enable Dual-VCA. 3. Click Save. 6.6 Display Settings It offers the parameter settings to adjust image features. Go to Configuration →...
  • Page 82 TandemVu PTZ Camera User Manual The value of shutter needs to be adjusted manually. The iris and gain values are adjusted automatically according to the brightness of the environment. You can limit the changing ranges of the iris by setting Max. Iris Limit, Min. Iris Limit and Limit Gain for better exposure effect.
  • Page 83 TandemVu PTZ Camera User Manual Scheduled-Switch Set the Start Time and the End Time to define the duration for day mode. Note Day/Night Switch function varies according to models. Set Supplement Light Steps 1. Go to Configuration → Maintenance → System Service . 2.
  • Page 84 TandemVu PTZ Camera User Manual When there are both very bright and very dark areas simultaneously in the field of view, you can enable the WDR function and set the level. WDR automatically balances the brightness level of the whole image and provides clear images with more details. Note When WDR is enabled, some other functions may be not supported.
  • Page 85 TandemVu PTZ Camera User Manual Figure 6-2 DNR White Balance White balance is the white rendition function of the camera. It is used to adjust the color temperature according to the environment. Figure 6-3 White Balance Defog You can enable the defog function when the environment is foggy and the image is misty. It enhances the subtle details so that the image appears clearer.

  • Page 86: Image Parameters Switch

    TandemVu PTZ Camera User Manual Figure 6-4 Defog Increase the stability of video image by using jitter compensation technology. 6.6.2 Image Parameters Switch The device automatically switches image parameters in set time periods. Go to image parameters switch setting page: Configuration → Image → Image Parameters Switch , and set parameters as needed.

  • Page 87: Mirror

    TandemVu PTZ Camera User Manual 6.6.3 Mirror When the live view image is the reverse of the actual scene, this function helps to display the image normally. Select the mirror mode as needed. Note The video recording will be shortly interrupted when the function is enabled. 6.6.4 Video Standard Video standard is an ability of a video card or video display device that defines the amount of colors that are shown and the resolution.

  • Page 88: Chapter 7 Video Recording And Picture Capture

    TandemVu PTZ Camera User Manual Chapter 7 Video Recording and Picture Capture This part introduces the operations of capturing video clips and snapshots, playback, and downloading captured files. 7.1 Storage Settings This part introduces the configuration of several common storage paths. 7.1.1 Memory Card You can view the capacity, free space, status, type, and property of the memory card.
  • Page 89 The device detects the status of Hikvision memory card. You receive notifications when your memory card is detected abnormal. Before You Start The configuration page only appears when a Hikvision memory card is installed to the device. Steps 1. Go to Configuration → Storage → Storage Management → Memory Card Detection .

  • Page 90: Set Ftp

    TandemVu PTZ Camera User Manual It shows the percentage of the remaining lifespan. The lifespan of a memory card may be influenced by factors such as its capacity and the bitrate. You need to change the memory card if the remaining lifespan is not enough. Health Status It shows the condition of your memory card.

  • Page 91: Set Nas

    TandemVu PTZ Camera User Manual Steps 1. Go to Configuration → Network → Advanced Settings → FTP . 2. Configure FTP settings. Server Address and Port The FTP server address and corresponding port. User Name and Password The FTP user should have the permission to upload pictures. If the FTP server supports picture uploading by anonymous users, you can check Anonymous to hide your device information during uploading.

  • Page 92: Set Cloud Storage

    TandemVu PTZ Camera User Manual Select file system protocol according to the operation system. Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is selected. 3. Click Test to check whether the network disk is available. 4.

  • Page 93: Record Automatically

    TandemVu PTZ Camera User Manual 7.2.1 Record Automatically This function can record video automatically during configured time periods. Before You Start Select Trigger Recording in event settings for each record type except Continuous. See Event and Alarm for details. Steps Note The function varies according to different models.

  • Page 94: Record Manually

    TandemVu PTZ Camera User Manual Enable Overwrite to overwrite the video records when the storage space is full. Otherwise the camera cannot record new videos. Pre-record The time period you set to record before the scheduled time. Post-record The time period you set to stop recording after the scheduled time. Stream Type Select the stream type for recording.

  • Page 95: Capture Configuration

    TandemVu PTZ Camera User Manual Note Go to Configuration → Local , click Save clips to to change the saving path of clipped video files. 5. Click on the playback interface to download files. 1) Set search condition and click Search. 2) Select the video files and then click Download.

  • Page 96: View And Download Picture

    TandemVu PTZ Camera User Manual The picture size of this format is comparatively small, which is better for network transmission. The picture is compressed with good quality. 3. Click Save. 4. Click near the live view or play back window to capture a picture manually. 7.3.3 View and Download Picture You can search, view and download the pictures stored in the local storage or network storage.

  • Page 97: Chapter 8 Event And Alarm

    TandemVu PTZ Camera User Manual Chapter 8 Event and Alarm This part introduces the configuration of events. The device takes certain response to triggered alarm. 8.1 Basic Event 8.1.1 Set Motion Detection This function detects moving objects in the detection region and trigger linkage actions. Steps 1.
  • Page 98 TandemVu PTZ Camera User Manual Figure 8-1 Set Rules Stop Drawing Stop drawing one area. Clear All Clear all the areas. 4. Optional: You can set the parameters of multiple areas by repeating the above steps. Expert Mode You can configure different motion detection parameters for day and night according to the actual needs.

  • Page 99: Set Video Tampering Alarm

    TandemVu PTZ Camera User Manual Sensitivity The higher the value of sensitivity is, the more sensitive the motion detection is. If scheduled image settings is enabled, the sensitivity of day and night can be set separately. 3. Select an Area and click Draw Area. Click and drag the mouse on the live image and then release the mouse to finish drawing one area.

  • Page 100: Set Exception Alarm

    TandemVu PTZ Camera User Manual Clear All Delete all the drawn areas. Figure 8-3 Set Video Tampering Area 6. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method. 7. Click Save. 8.1.3 Set Exception Alarm Exception such as network disconnection can trigger the device to take corresponding action.

  • Page 101: Set Alarm Input

    TandemVu PTZ Camera User Manual Network Disconnected The device is offline. IP Address Conflicted The IP address of current device is same as that of other device in the network. Illegal Login Incorrect user name or password is entered. 3. Refer to Linkage Method Settings for setting linkage method. 4.

  • Page 102: Set Intrusion Detection

    TandemVu PTZ Camera User Manual Sudden Increase of Sound Intensity Detection Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are configurable. Note The lower the sensitivity is, the more significant the change should be to trigger the ●...
  • Page 103 TandemVu PTZ Camera User Manual 6. Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection. 1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the button and draw again.

  • Page 104: Set Line Crossing Detection

    TandemVu PTZ Camera User Manual 8.2.3 Set Line Crossing Detection Line crossing detection is used to detect the object movement of crossing a predefined line. When it occurs, the device takes linkage actions as response. Before You Start You need to enable Smart Event on the VCA Resource page to show the configuration page. See Allocate VCA Resource for instructions.

  • Page 105: Set Region Entrance Detection

    TandemVu PTZ Camera User Manual Figure 8-5 Draw Line 6. Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection.
  • Page 106 TandemVu PTZ Camera User Manual Before You Start You need to enable Smart Event on the VCA Resource page to show the configuration page. See Allocate VCA Resource for instructions. Steps 1. Go to Open Platform → Smart Event → Region Entrance Detection . 2.

  • Page 107: Set Region Exiting Detection

    TandemVu PTZ Camera User Manual Figure 8-6 Draw Area 8. Click Save. 9. Repeat above steps to set other regions. 10. Set arming schedule. See Set Arming Schedule . 11. Set linkage method. See Linkage Method Settings . 8.2.5 Set Region Exiting Detection Region exiting detection is used to detect the objects movement of exiting from a predefined area.
  • Page 108 TandemVu PTZ Camera User Manual 2) Click Detection Area. 3) Click on the live image to draw the boundaries of the detection area, and right click to complete drawing. 6. Optional: Set the minimum size and the maximum size for the target to improve detection accuracy.

  • Page 109: Set Tracking Parameters

    TandemVu PTZ Camera User Manual 8.2.6 Set Tracking Parameters Adjust the motion parameters of the device for better target tracking performance. Steps 1. Go to Open Platform → Smart Event → Advanced Parameters . 2. Optional: Check Tuning Mode. Note Tuning mode is to display the information that helps debugging the function.

  • Page 110: Chapter 9 Arming Schedule And Alarm Linkage

    TandemVu PTZ Camera User Manual Chapter 9 Arming Schedule and Alarm Linkage Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time. 9.1 Set Arming Schedule Set the valid time of the device tasks.

  • Page 111: Ftp/Nas/Memory Card Uploading

    TandemVu PTZ Camera User Manual Automatic Alarm Set the automatic alarm parameters, then the device triggers an alarm output automatically in the set arming schedule. Steps 1. Set automatic alarm parameters. Alarm Output No. Select the alarm output No. according to the alarm interface connected to the external alarm device.

  • Page 112: Send Email

    TandemVu PTZ Camera User Manual Refer to Set FTP to set the FTP server. Refer to Set NAS for NAS configuration. Refer to Set New or Unencrypted Memory Card for memory card storage configuration. 9.2.3 Send Email Check Send Email, and the device sends an email to the designated addresses with alarm information when an alarm event is detected.

  • Page 113: Notify Surveillance Center

    TandemVu PTZ Camera User Manual 9.2.4 Notify Surveillance Center Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center when an alarm event is detected. 9.2.5 Trigger Recording Check Trigger Recording, and the device records the video about the detected alarm event. For device with more than one camera channels, you can set one or more channels to take recordings if needed.

  • Page 114: Audible Warning

    TandemVu PTZ Camera User Manual 9.2.7 Audible Warning After enabling Audible Warning and setting Audible Alarm Output, the built-in speaker of the device or connected external speaker plays warning sounds when an alarm happens. For audible alarm output settings, refer to Set Audible Alarm Output . Note The function is only supported by certain camera models.

  • Page 115: Chapter 10 Network Settings

    TandemVu PTZ Camera User Manual Chapter 10 Network Settings 10.1 TCP/IP TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other. Go to Configuration →...

  • Page 116: Multicast

    TandemVu PTZ Camera User Manual Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information. It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction. The valid value range of MTU is 1280 to 1500.

  • Page 117: Port

    TandemVu PTZ Camera User Manual 10.2 Port The device port can be modified when the device cannot access the network due to port conflicts. Caution Do not modify the default port parameters at will, otherwise the device may be inaccessible. Go to Configuration →...

  • Page 118: Port Mapping

    TandemVu PTZ Camera User Manual 10.3 Port Mapping By setting port mapping, you can access devices through the specified port. Before You Start When the ports in the device are the same as those of other devices in the network, refer to Port to modify the device ports.

  • Page 119: Set Port Mapping On Router

    TandemVu PTZ Camera User Manual 10.3.3 Set Port Mapping on Router The following settings are for a certain router. The settings vary depending on different models of routers. Steps 1. Select the WAN Connection Type. 2. Set the IP Address, Subnet Mask and other network parameters of the router. 3.

  • Page 120: Snmp

    TandemVu PTZ Camera User Manual 10.4 SNMP You can set the SNMP network management protocol to get the alarm event and exception messages in network transmission. Before You Start Before setting the SNMP, you should download the SNMP software and manage to receive the device information via SNMP port.

  • Page 121: Access To Device Via Pppoe Dial Up Connection

    TandemVu PTZ Camera User Manual By Client Software Add domain name to the client software. Refer to the client manual for specific adding methods. 10.6 Access to Device via PPPoE Dial Up Connection This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL dial-up after the device is connected to a modem.

  • Page 122: Enable Hik-Connect Service On Camera

    TandemVu PTZ Camera User Manual Note Hik-Connect service should be supported by the camera. 10.7.1 Enable Hik-Connect Service on Camera Hik-Connect service should be enabled on your camera before using the service. You can enable the service through SADP software or Web browser. Enable Hik-Connect Service via Web Browser Follow the following steps to enable Hik-Connect Service via Web Browser.

  • Page 123: Set Up Hik-Connect

    - Visit https://appstore.hikvision.com to download the application according to your mobile phone system. - Visit the official site of our company. Then go to Support → Tools → Hikvision App Store . - Scan the QR code below to download the application.

  • Page 124: Set Isup

    TandemVu PTZ Camera User Manual Wireless Input the Wi-Fi password that your mobile phone has connected to, and Connection tap Next to start the Wi-Fi connection process. (Locate the camera within 3 meters from the router when setting up the Wi-Fi.) Wired Connect the camera to the router with a network cable and tap Connected Connection...

  • Page 125: Set Network Service

    TandemVu PTZ Camera User Manual 10.10 Set Network Service You can control the ON/OFF status of certain protocol as desired. Steps Note This function varies according to different models. 1. Go to Configuration → Network → Advanced Settings → Network Service . 2.

  • Page 126: Set Alarm Server

    TandemVu PTZ Camera User Manual 10.11 Set Alarm Server The device can send alarms to destination IP address or host name through HTTP, HTTPS, or ISUP protocol. The destination IP address or host name should support HTTP, HTTP, or ISUP data transmission.

  • Page 127: Set Srtp

    TandemVu PTZ Camera User Manual Data Plan Enter the amount of usable data and select the unit. Pre-Alarm Threshold When the used data reaches the set percentage of data plan, the device sends an alarm message, and shows notification on the OSD or pop-up window. 4.

  • Page 128: Chapter 11 System And Security

    TandemVu PTZ Camera User Manual Chapter 11 System and Security It introduces system maintenance, system settings and security management, and explains how to configure relevant parameters. 11.1 View Device Information You can view device information, such as Device No., Model, Serial No. and Firmware Version. Enter Configuration →...

  • Page 129: Import And Export Configuration File

    TandemVu PTZ Camera User Manual 11.4 Import and Export Configuration File It helps speed up batch configuration on other devices with the same parameters. Steps 1. Export configuration file. 1) Go to Configuration → System → Maintenance → Upgrade & Maintenance . 2) Click Device Parameters and input the encryption password to export the current configuration file.

  • Page 130: Undervoltage Alarm

    TandemVu PTZ Camera User Manual Firmware Directory Locate the directory which the upgrade file belongs to. 3. Click Browse to select the upgrade file. 4. Click Upgrade. 11.8 Undervoltage Alarm It is used to monitor the device voltage and warns you when the voltage is alarmingly low. When the device voltage is too low, a sign appears in live view image.

  • Page 131: Set Ntp Server

    TandemVu PTZ Camera User Manual 11.11.2 Set NTP Server You can use NTP server when accurate and reliable time source is required. Before You Start Set up a NTP server or obtain NTP server information. Steps 1. Go to Configuration → System → System Settings → Time Settings . 2.

  • Page 132: Security

    TandemVu PTZ Camera User Manual 3. Click Save. 11.13 Security You can improve system security by setting security parameters. 11.13.1 Authentication You can improve network access security by setting RTSP and WEB authentication. Go to Configuration → System → Security → Authentication to choose authentication protocol and method according to your needs.

  • Page 133: Set Mac Address Filter

    TandemVu PTZ Camera User Manual Steps 1. Go to Configuration → System → Security → IP Address Filter . 2. Check Enable IP Address Filter. 3. Select the type of IP address filter. Forbidden IP addresses in the list cannot access the device. Allowed Only IP addresses in the list can access the device.

  • Page 134: Security Audit Log

    TandemVu PTZ Camera User Manual Note Complete certificate management before selecting server certificate. Refer to Certificate ● Management for detailed information. If the function is abnormal, check if the selected certificate is abnormal in Certificate ● Management. 5. Click Save. 11.13.5 Security Audit Log The security audit logs refer to the security operation logs.

  • Page 135: Set Qos

    TandemVu PTZ Camera User Manual Steps 1. Check Enable Log Upload Server. 2. Optional: Check Enable Encrypted Transmission if you want the log data to be encrypted. 3. Input Log Server IP and Log Server Port. 4. Optional: Select client certificate. 5.

  • Page 136: Certificate Management

    TandemVu PTZ Camera User Manual 11.13.8 Certificate Management It manages the server/client certificates and CA certificate of the device. Server Certificate/Client Certificate Note The device has default self-signed server/client certificate installed. The certificate ID is default. Create and Install Self-signed Certificate Steps 1.
  • Page 137 TandemVu PTZ Camera User Manual 7. Send the file to a trusted-third party for signature. 8. After receiving the certificated sent back from the third-party, install it to the device. 1) Click Import. 2) Input Certificate ID. Note The input certificate ID cannot be the same as the existed ones. 3) Click Browse to select the certificate file.

  • Page 138: Control Timeout Settings

    TandemVu PTZ Camera User Manual Install CA Certificate Before You Start Prepare a CA certificate in advance. Steps 1. Go to Configuration → System → Security → Certificate Management . 2. Input Certificate ID. Note The input certificate ID cannot be the same as the existing ones. 3.

  • Page 139: User And Account

    TandemVu PTZ Camera User Manual 11.13.11 User and Account Set User Account and Permission The administrator can add, modify, or delete other accounts, and grant different permission to different user levels. Caution To increase security of using the device on the network, please change the password of your account regularly.
  • Page 140 TandemVu PTZ Camera User Manual Online Users The information of users logging into the device is shown. Go to Configuration → System → User Management → Online Users to view the list of online users.

  • Page 141: Appendix A. Faq

    TandemVu PTZ Camera User Manual Appendix A. FAQ Scan the following QR code to find the frequently asked questions of the device. Note that some frequently asked questions only apply to certain models.
  • Page 142 UD34609B...

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