Shadowing A Session - Pepperl+Fuchs VisuNet Control Center 6 Manual

VisuNet Control Center 6
"How Tos"
8.4

Shadowing a Session

Goal
Connect to an RM / BTC for remote support
Pre-Condition
Connect to an RM / BTC. Enable Session Shadowing via Device Settings.
Remote support
1.
Open the session shadowing window by clicking on the session shadowing tile or using the
function on the tool bar.
2.
In the session shadowing window, you are now able to shadow the session of the RM / BTC
that you are connected to.
3.
If you want to control the RM / BTC, click "Control" on the ribbon tool bar of the session
shadowing window.
Before VisuNet CC gains control of the RM / BTC, the local operator is prompted and asked
to grant permission. If the local operator does not deny access within the defined amount of
time, that can be specified in VisuNet CC under "Start", VisuNet CC gains access to the RM
/ BTC.
Note
When controlling the RM / BTC, the local operator can still do local inputs on the Remote
Monitor.
Note
Use "force" mode to immediately take over control of the RM / BTC without asking the local RM
/ BTC operator for permission.
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