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7.3 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the
procedures below and still need assistance, refer to the
section in this chapter.
components.
General Technique
If you experience unstable operation or get no boot response, try:
1. With power off, remove all but one DIMM and other added components, such as add-on
cards, from the motherboard. Make sure the motherboard is not shorted to the chassis.
2. Set all jumpers to their default positions.
3. Power up. If the system boots, check for memory errors and add-on card problems.
JPCIE1
No Power
•
Check that the power LED on the motherboard is on.
JPCIE2
M.2-C1 (NVME ONLY)
USB0/1
LED7
M.2-C2
(NVME ONLY)
FANB
•
Make sure that the power connector is connected to the power supply.
•
Check that the motherboard battery still supplies approximately 3 VDC. If it does not,
replace it.
•
Check that the system input voltage is 100-120 VAC or 180-240 VAC.
•
Turn the power switch on and off to test the system
Power down
the system before changing any non hot-swap hardware
LED6
(UID-LED)
BMC
LAN
CTRL
LEDBMC
FAN6
JPCIE6
JPCIE3
JPCIE4
JPCIE5
BIOS LICENSE
IPMI CODE
SAN MAC
JBT1
PCH
BT1
USB7/8 (3.0)
USB2
JSTBY1
FANA
FAN4
FAN3
Figure 7-3. Location of the MB Power LED
Chapter 7: Troubleshooting and Support
Technical Support Procedures
VGA
JUIDB1
USB5/6 (3.0)
FAN5
LAN2
LAN1
CPU2
MAC CODE
X13DEI(-T)
BAR CODE
REV:1.01
DESIGNED IN USA
CPU1
113
COM1
USB3/4 (3.0)
BMC_LAN
JNVME2
JPI2C1
LED
Power LED
PWR
FAN1
JNVME3
FAN2
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Table of Contents
Troubleshooting
