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Supermicro SuperServer SYS-511R-W User Manual

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SuperServer
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SYS-511R-W
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro SuperServer SYS-511R-W

  • Page 1 SuperServer ® SYS-511R-W USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Chapter 1 Introduction 1.1 Overview ..........................8 1.2 System Features ........................9 Front View ...........................9 Drive Carriers ........................10 Control Panel .........................11 Rear View ..........................12 Top View ..........................14 1.3 System Architecture ......................15 Main Components ......................15 1.4 Motherboard Layout ......................16 Quick Reference Table ......................17 Motherboard Block Diagram .....................19 Chapter 2 Server Installation 2.1 Overview ..........................20...
  • Page 5 Preface 3.3 Processor and Heatsink Installation ...................30 Installing the LGA 1700 Processor ...................30 3.4 Memory Support and Installation ..................35 Memory Support ........................35 General Guidelines for Optimizing Memory Performance ..........36 DIMM Installation ......................37 DIMM Removal .........................37 3.5 Motherboard Battery ......................38 3.6 Storage Drives ........................39 Installing Drives .........................39 M.2 Solid State Drives .....................42 Installing an M.2 SSD ....................42...
  • Page 6 Preface Chapter 6 Optional Components 6.1 Storage Drive Options ......................71 6.2 Storage Control Cards .......................71 6.3 TPM Security Module ......................72 Chapter 7 Troubleshooting and Support 7.1 Information Resources .......................73 Website ..........................73 Direct Links for the SYS-511R-W System ..............73 Direct Links for General Support and Information ............73 7.2 Baseboard Management Controller (BMC) ................74 7.3 Troubleshooting Procedures .....................75 General Technique ......................75...
  • Page 7 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 8: Chapter 1 Introduction

    1U (WxHxD) 17.2 x 1.7 x 25.6 in (436.9 x 43.2 x 650.2 mm) Notes: A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-511R-W have been certified...

  • Page 9: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Access four drive carriers at the chassis front. Each carrier has a small space on the front to place an orange or purple label to help distinguish SAS/SATA from other protocols.

  • Page 10: Drive Carriers

    Behavior for Device Blue Solid On Idle SAS/NVMe drive installed Activity LED Blue Blinking I/O activity Note: Enterprise level drives are recommended for use in Supermicro chassis and servers. For information on recommended drives, see the Supermicro website, http://www.supermicro. com/products/nfo/files/storage/SBB-HDDCompList.pdf.

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Power Unit LED Button Reset Information LED Power LED LAN2 LED Drive LED LAN1 LED Figure 1-2. Control Panel Control Panel Features Feature Description Push this button to turn on the blue UID LED indicators both at the front and at the rear. UID LED Button This helps in identifying the unit when requiring service, especially when it is part of a large installation.

  • Page 12: Rear View

    Chapter 1: Introduction Rear View Dedicated BMC LAN Port UID LED VGA Port PWS1 Dummy Power Supply Two 1G LAN Ports Two USB 3.2 Gen 2 Ports Two USB 2.0 Ports COM Port Figure 1-3. System: Rear View System Features: Rear Feature Description Power Supply 1...
  • Page 13 Chapter 1: Introduction Power Supply Indicators Power Supply Condition Green LED Amber LED No AC power to the power supply Power supply critical events causing a shutdown/failure/ OCP/OVP/Fan Fail/OTP/UVP Power supply warning events where the power supply continues to operate: high temperature, over voltage, under 1 Hz Blinking voltage, etc.

  • Page 14: Top View

    Chapter 1: Introduction Top View Slots 1 and 2: 600 W Titanium Level One PCIe 5.0 x16 (FHFL) in slot 1 -or- One PCIe 5.0 x8 (FHFL) in slot 1 and one PCIe 5.0 x8 (FHFL) in slot 2 Slot 3: One PCIe 4.0 x4 (in x16) LP Two M.2 Slots Four DIMM Slots ®...

  • Page 15: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system electrical components. Main Components RSC-W-68G5 RSC-WR-6 X13SCW-F Storage Backplane BPN-NVME5-LA15-S4 Figure 1-5. Main Components Locations Printed Circuit Boards Feature Description Riser Cards Two riser cards Motherboard X13SCW-F Backplane BPN-NVME5-LA15-S4...

  • Page 16: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X13SCW-F motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 17: Quick Reference Table

    24-pin ATX Power Supply Connector JPW2 8-pin Power Connector JSEN1 Inlet Sensor Header JSXB1A, JSXB1B, JSXB1C Supermicro Proprietary WIO_L (Left) Add-On Card Slots JSXB2 Supermicro Proprietary WIO_R (Right) Add-On Card Slot JTPM1 Trusted Platform Module (TPM)/Port 80 Header JUIDB1 Unit Identifier (UID) Switch...
  • Page 18 Chapter 1: Introduction Connector Description M.2-P M.2 Slot from PCH PCIe 4.0 x4 (supports M-Key 2280/22110 FF) SRW4–SRW7 M.2 Mounting Holes USB0/1 Back Panel USB 2.0 Ports USB2/3, USB4/5 Front Accessible USB 2.0 Headers USB6/7 Back Panel USB 3.2 Gen 2 x1 Ports USB8 USB 3.2 Gen 2 x1 Type-A Header USB9/10...

  • Page 19: Motherboard Block Diagram

    Chapter 1: Introduction Motherboard Block Diagram IMVP 9.1 95 W 6 PHASE for Vcore 1 PHASE for VCCIN AUX PCIe Gen5 x16 SXB1 PCIe 5.0 x16 #0–15 LGA1700 PEG60 DMI4 #0–3 DMI4 x8 M.2-C SSD PCIe Gen4 x4 PCIe Gen4 x4 M.2-P SSD #21/22/23/24 2x Intel I210...

  • Page 20: Chapter 2 Server Installation

    PCBs by their edges and keep them in anti-static bags when not in use. 2.2 Unpacking the System Inspect the box in which the SuperServer SYS-511R-W was shipped, and note if it was damaged in any way. If any equipment appears damaged, file a damage claim with the carrier who delivered it.

  • Page 21: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 22: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 23: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 25.6" and 33" deep. The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided.
  • Page 24 Chapter 2: Server Installation Installing the Outer Rails 1. Measure the distance from the front rail of the rack to the rear rail of the rack. 2. Attach a short bracket to the rear side of the right outer rail, and a long bracket to the front side of the right outer rail as shown above on the right.
  • Page 25 Chapter 2: Server Installation Installing the Rail Assemblies to the Rack 1. After you have installed the short and long brackets to the outer rails, you are ready to install the whole rail assemblies (outer rails with short and long brackets attached) to the rack.

  • Page 26: Installing The Chassis Into The Rack

    Chapter 2: Server Installation 2.5 Installing the Chassis into the Rack Once rails are attached to the chassis and the rack, the chassis is ready to be installed into a rack. 1. Push the inner slides, which are attached to the chassis, into the grooves of the outer slide assemblies that are installed in the rack as shown below.

  • Page 27: Removing The Chassis From The Rack

    Chapter 2: Server Installation 2.6 Removing the Chassis from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.

  • Page 28: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 29: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The chassis features a removable top cover for access to the internal components. When performing service on components inside the system, remove the system from the rack and place it on a work bench or desk. Do not service with the system extended from the rack. Removing the Top Cover from the Chassis Before installing any components, replacing chassis fans or accessing the motherboard, you will first need to remove the top cover from the chassis.

  • Page 30: Processor And Heatsink Installation

    If you buy a CPU separately, make sure that you use an Intel-certified multi-directional heatsink only. • Refer to the Supermicro website for updates on processor support. • All graphics in this manual are for illustrational purposes only. Your components may look different.
  • Page 31 Chapter 3: Maintenance and Component Installation 2. Gently push down the load lever to release and lift it, then lift the load plate to open it completely. Lever lock 3. Use your thumb and your index finger to hold the CPU. Align the small triangle maker and notches on the CPU to the corresponding triangle maker and notches on the CPU load bracket.
  • Page 32 Chapter 3: Maintenance and Component Installation 6. Close the load plate with the CPU inside the socket. Gently push the load lever down until it locks under the Lever Lock latch. Lever lock Attention! You can only install the CPU inside the socket in one direction. Make sure that it is properly inserted into the CPU socket before closing the load plate.
  • Page 33 Chapter 3: Maintenance and Component Installation Installing a Heatsink A passive type heatsink is used on the X13SCW-F motherboard. Note: Do not apply any thermal grease to the heatsink or the CPU die; the required amount has already been applied. 1.
  • Page 34 Chapter 3: Maintenance and Component Installation Removing a Heatsink We do not recommend removing the heatsink. If necessary, please follow the instructions below to prevent damage to the CPU or the CPU socket. Wait for the heatsink to cool down before removing it.

  • Page 35: Memory Support And Installation

    Chapter 3: Maintenance and Component Installation 3.4 Memory Support and Installation Note: Check the Supermicro website for recommended memory modules. Exercise extreme care when installing or removing DIMM modules to prevent any damage. Memory Support The X13SCW-F supports up to 128 GB of ECC UDIMM DDR5 memory with speeds of up to 4400 MT/s in any of the population configurations (one or two DIMMs per channel).

  • Page 36: General Guidelines For Optimizing Memory Performance

    Chapter 3: Maintenance and Component Installation General Guidelines for Optimizing Memory Performance • The blue slots must be populated first. • It is recommended to use DDR5 memory of the same type, size, and speed. • Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM.

  • Page 37: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation UID-SW JUIDB1 UID-LED COM1 1. Insert the desired number of DIMMs COM2 LAN2 LAN1 USB0/1 IPMI_LAN JPFR2 into the memory slots based on the SRW7 22110 recommended DIMM population table on SRW5 22110 JBT1 SRW6...

  • Page 38: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery 1. Begin by removing power from the system.

  • Page 39: Storage Drives

    Each carrier has a small space on the front to place an orange or purple label to distinguish SAS/SATA from other protocols. Note: Enterprise level drives are recommended for use in Supermicro servers. For compatible storage drives, see the corresponding web page.
  • Page 40 Chapter 3: Maintenance and Component Installation Installing a Drive To install a drive into the chassis, first remove the drive carrier from the chassis. 1. Press the release tab to release the drive carrier from its locking position. 2. Pull the drive carrier out from the chassis as shown below: Pull out the drive carrier from the chassis Drive carrier...
  • Page 41 Chapter 3: Maintenance and Component Installation 4. Slide a drive into the drive carrier, and secure the drive to the drive carrier with two screws on each side of the carrier as shown below. Secure the drive with two screws on each side of the tray. Drive Drive Carrier Figure 3-10.

  • Page 42: Solid State Drives

    Chapter 3: Maintenance and Component Installation M.2 Solid State Drives The motherboard supports two M.2 M-Key PCIe 4.0 x4 solid state drives in the 2280 and 22110 form factors. Installing an M.2 SSD Caution: Use industry-standard anti-static equipment, such as gloves or wrist strap, and follow precautions to avoid damage caused by ESD.

  • Page 43: Pcie Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.7 PCIe Expansion Cards The system accepts one low-profile and two full-height full-length expansion cards, mounted on riser cards and brackets. Figure 3-12. Expansion Card Slots in the Chassis Expansion Card Slots Item Description One PCIe 5.0 x16 (FHFL) in slot 1 -or- One PCIe 5.0 x8 (FHFL) in slot 1 and one PCIe 5.0 x8 (FHFL) in slot 2 One PCIe 4.0 x4 (in x16) low profile expansion slot...
  • Page 44 Chapter 3: Maintenance and Component Installation 5. Connect cables to the expansion card as necessary. 6. Replace the chassis cover, plug the power cords into the rear of the power supply modules and power up the system. Top Load Riser Bracket Figure 3-14.

  • Page 45: System Cooling

    Chapter 3: Maintenance and Component Installation 3.8 System Cooling Fans Four 4-cm counter-rotating fans provide the cooling for the system. Each fan unit is actually made up of two fans joined back-to-back, which rotate in opposite directions. This counter- rotating action generates exceptional airflow and works to dampen vibration levels. Make sure the chassis top cover makes a good seal so air circulates properly through the chassis.

  • Page 46: Installing Or Removing Air Shroud

    Chapter 3: Maintenance and Component Installation Installing or Removing Air Shroud The air shroud directs airflow to maximize cooling efficiency and comes pre-installed with the system. In the rare event that the air shroud needs to be removed or installed follow the procedure below.

  • Page 47: Power

    Blinking Amber: When blinking, indicates that the power supply has a warning condition and continues to operate. • Solid Amber: When illuminated, indicates that the power supply is plugged in, and is in an abnormal state. The system might need service. Please contact Supermicro technical support.

  • Page 48: Replacing Power Supply Modules

    Chapter 3: Maintenance and Component Installation Replacing Power Supply Modules The steps to replace the power supply modules depends on the system and the number of modules that have failed. Hot-swap is only possible on a system with two power supplies and only when one power supply has failed.
  • Page 49 Chapter 3: Maintenance and Component Installation Replacing One Power Supply on a Redundant System 1. Use remote management or check the power supply LEDs to determine which power supply module has failed. 2. Push the release tab (see the figure on the previous page), then pull the power supply out using the handle provided.

  • Page 50: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.
  • Page 51 Chapter 4: Motherboard Connections 8-Pin CPU Power Connector JPW2 is an 8-pin 12 V DC power input for the CPU that must be connected to the power supply. Refer to the table below for pin definitions. 12 V 8-pin Power Pin Definitions Pin# Definition...

  • Page 52: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors 4-pin BMC External I C Header A System Management Bus header for IPMI 2.0 is located at JIPMB1. Connect the appropriate cable here to use the IPMB I C connection on your system. Refer to the table below for pin definitions.
  • Page 53 Chapter 4: Motherboard Connections Inlet Temperature Sensor JSEN1 is the system front inlet temperature sensor. It represents the ambient air temperature entering the system. The equivalent temperature sensor retrievable by the onboard BMC is RT0. Inlet Sensor Header Pin Definitions Pin# Definition Data...
  • Page 54 Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...

  • Page 55: Front Control Panel

    These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.
  • Page 56 Chapter 4: Motherboard Connections Power Button The Power Button connection is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on and off the system. This button can also be configured to function as a suspend button (with a setting in the BIOS). To turn off the power when the system is in suspend mode, press the button for four seconds or longer.
  • Page 57 Chapter 4: Motherboard Connections NIC1/NIC2 (LAN1/LAN2) The Network Interface Controller (NIC) LED connection for LAN port 1 is located on pins 11 and 12 of JF1, and LAN port 2 is on pins 9 and 10. Attach the NIC LED cables here to display network activity.

  • Page 58: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports Rear I/O Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. UID-SW JUIDB1 UID-LED COM1 COM2 LAN2 LAN1 USB0/1 IPMI_LAN JPFR2 SRW7 22110 SRW5 22110...
  • Page 59 Chapter 4: Motherboard Connections COM Port There is one COM port (COM1) on the back I/O panel and one COM header (COM2) on the motherboard. The COM port and header provide serial communication support. COM Port Pin Definitions Pin# Definition Pin# Definition VGA Port...
  • Page 60 Chapter 4: Motherboard Connections Unit Identifier Switch (UID-SW): One button with two functions A Unit Identifier (UID) switch and two LED Indicators are located on the motherboard. The UID switch is located next to the VGA port on the back panel. Function User Input Behavior...
  • Page 61 Chapter 4: Motherboard Connections Universal Serial Bus (USB) Ports There are two USB 2.0 ports (USB0/1) and two USB 3.2 Gen 2 x1 ports (USB6/7) located on the back I/O panel. The motherboard also has two front access USB 2.0 headers (USB2/3, USB4/5) and one front access USB 3.2 Gen 1 x1 header (USB9/10).

  • Page 62: Jumper Settings

    Chapter 4: Motherboard Connections 4.4 Jumper Settings How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 63 Chapter 4: Motherboard Connections LAN Port Enable/Disable Change the setting of jumpers JPL1 for LAN1 and JPL2 for LAN2 to enable or disable the LAN ports. The default setting is Enabled. LAN Port Enable/Disable Jumper Settings Jumper Setting Definition Pins 1–2 Enabled Pins 2–3 Disabled...

  • Page 64: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators BMC Heartbeat LED A BMC Heartbeat LED is located at LEDM1 on the motherboard. When LEDM1 is blinking, the BMC is functioning normally. Refer to the table below for more information. BMC Heartbeat LED Indicator LED Color Definition Green:...
  • Page 65 Chapter 4: Motherboard Connections Power Ready LED A Power Ready LED is located at LE6 on the motherboard. When this LED is green, all onboard power VRMs are normal. See the table below for more information. Power Ready LED Indicator LED Color Definition All onboard PWR...

  • Page 66: Chapter 5 Software

    If you will be using RAID, you must configure RAID settings before installing the Windows OS and the RAID driver. Refer to the RAID Configuration User Guides posted on our website at www.supermicro.com/support/manuals. Installing the OS 1. Create a method to access the MS Windows installation ISO file. That might be a USB flash or media drive.
  • Page 67 Chapter 5: Software 3. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 68: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash or media drive.

  • Page 69: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 70: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 71: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes alternate configurations and optional system components. Optional Parts Storage drive options Storage Control Cards TPM security module 6.1 Storage Drive Options The storage drive bays can support SATA and SAS in any combination. To enable SAS, additional hardware is required.

  • Page 72: Tpm Security Module

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in drives. It enables the motherboard to deny access if the TPM associated with the drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V...

  • Page 73: Chapter 7 Troubleshooting And Support

    Chapter 7: Troubleshooting and Support Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Products Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by the Products option.

  • Page 74: Baseboard Management Controller (Bmc)

    Direct Links (continued) Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring and management. There are several BIOS settings that are related to BMC.

  • Page 75: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures UID-SW Use the following procedures to troubleshoot your system. If you have followed all of the JUIDB1 UID-LED procedures below and still need assistance, refer to the Technical Support Procedures COM1 COM2 Returning Merchandise for Service section(s) in this chapter.

  • Page 76: No Video

    • Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary.
  • Page 77 Also check the Control panel Overheat LED. • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...

  • Page 78: Crash Dump Using Bmc

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC. The BMC manual is available at https://www.supermicro.com/en/solutions/ management-software/bmc-resources. Check BMC Error Log 1.

  • Page 79: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 80 USB flash or media drive. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 81 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 82 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 83 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 84: Cmos Clear

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 85: Bmc Reset

    Chapter 7: Troubleshooting and Support 7.8 BMC Reset The BMC can be reset using the button on the front control panel or on the chassis rear. • Reset—Press and hold the button. After six seconds, the LED blinks at 2 Hz. The BMC resets and the reset duration is approximately 250 ms.

  • Page 86: Returning Merchandise For Service

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.10 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 87: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 88 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 89 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 90 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 91 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 92 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components (except for hot-swap components). 電源切断の警告...
  • Page 93 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 94 Appendix A: Warning Statements Attention Seul le personnel autorisé et le personnel de maintenance qualifié doivent être autorisés à installer, remplacer ou entretenir cet équipement.. !‫אזהרה‬ ‫.יש לאפשר רק צוות מורשה ואנשי שירות מוסמכים להתקין, להחליף או לטפל בציוד זה‬ ‫.ينبغي...
  • Page 95 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 96 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 97 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 98 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 99 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 100 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 101 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 102 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 103 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 104 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 105 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 106 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 107: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors One Intel® Xeon® E-2400 or 12th Generation Pentium® (socket V0 - LGA1700) series processor with up to eight cores Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel C266 BIOS...
  • Page 108 Appendix B: System Specifications Power Supply Model: PWS-601A-1R, 600 W redundant module, 80Plus Titanium level AC Input Voltages: 100-240 VAC Rated Input Current: 600 W: 100-127 Vac 600 W: 200-240 Vac 600 W: 240 Vdc (for CCC only) Rated Input Frequency: 50-60 Hz Rated Output Power: +12 V Standby +12 Vsb: Max: 71.67 A / Min: 0 A Operating Environment...
  • Page 109 Appendix B: System Specifications...

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