Supermicro SuperServer SYS-111E-WR User Manual
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Supermicro SuperServer SYS-111E-WR User Manual

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SuperServer
®
SYS-111E-WR
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro SuperServer SYS-111E-WR

  • Page 1 SuperServer ® SYS-111E-WR USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Contents Contents Contacting Supermicro ......................8 Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Drive Carrier Indicators ....................10 Control Panel .........................11 Rear View ..........................12 Power Supply Indicator ....................13 1.3 System Architecture ......................14 Main Components ......................14 1.4 Motherboard Layout ......................16 Quick Reference Table ......................17...
  • Page 5 Contents Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................28 3.2 Accessing the System ......................29 3.3 Processor and Heatsink Installation ...................30 The 4th Generation Intel Xeon Scalable Processor ............30 Overview of the Processor Carrier Assembly ..............31 Overview of the CPU Socket ....................31 Creating the Processor Carrier Assembly .................32 Creating the Processor Heatsink Module (PHM) ..............33 Preparing the CPU Socket for Installation ................34...
  • Page 6 Contents 3.9 PCI Expansion Slots ......................51 Expansion Slots and Riser Cards .................51 Installing Expansion Cards ....................52 Chapter 4 Motherboard Connections 4.1 Power Connection ......................53 4.2 Headers and Connectors ....................54 Control Panel .........................58 Front Control Panel LEDs ....................58 4.3 Input/Output Ports ......................60 4.4 Jumpers ..........................63 4.5 LED Indicators ........................65 Chapter 5 Software...
  • Page 7 7.9 Where to Get Replacement Components ................86 7.10 Reporting an Issue ......................86 Technical Support Procedures ..................86 Returning Merchandise for Service ...................86 Vendor Support Filing System ..................87 7.11 Feedback ..........................87 7.12 Contacting Supermicro ......................88 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...

  • Page 8: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    1U rackmount; (WxHxD) 17.2” x 1.7” x 23.5” (437 x 43 x 597mm) A link to the Quick Reference Guide can be found on the SYS-111E-WR of the Supermicro website. The following safety models associated with the SYS-111E-WR have been certified as...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Control Service Panel USB Ports Figure 1-1. Front View Logical Storage Drive Numbers Item Description 0 - 9 Ten 2.5"...

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Information LED NIC LEDs Power LED UID Button/LED Power BMC Reset Figure 1-2. Control Panel Control Panel Features Feature Description Push this button to turn on the blue UID LED indicators both at the front and at the rear. UID/LED button This helps in identifying the unit when part of a large installation.

  • Page 12: Rear View

    Chapter 1: Introduction Rear View Unit ID PWS1 PWS2 COM Port USB 2.0 Ports USB 3.2 Ports Figure 1-3. System: Rear View System Features: Rear Feature Description Power Supplies Two redundant power supply modules, PWS1 on the left, PWS2 on the right VGA Port One video port COM Port...

  • Page 13: Power Supply Indicator

    Chapter 1: Introduction Power Supply Indicator LEDs on the power supplies indicate the status of the module. Power Supply Indicators Power Supply Condition Green LED Amber LED No Power to Power Supply Power Supply critical events causing a shutdown/ failure/ OCP/ OVP/ Fan Fail/ Amber LED OTP/ UVP Power Supply Warning Events Where the...

  • Page 14: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section shows the locations of the system components. Main Components Motherboard DIMM Slots Processor Heatsink System Fans Figure 1-5. System: Top View...
  • Page 15 Chapter 1: Introduction System Features: Top Feature Description Heatsink One heatsink on one CPU. DIMM Slots 8 DIMM slots. Processor Single 4th Gen Intel Xeon Scalable processor up to 300W. System Fans Five internal system fans.

  • Page 16: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X13SEW-F motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard...

  • Page 17: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBR1 BIOS Recovery Pins 1–2 (Normal) JBT1 CMOS Clear Open (Normal) JPL1 I210 LAN1 Enable/Disable Pins 1–2 (Enabled) JPL2 I210 LAN2 Enable/Disable Pins 1–2 (Enabled) JPME1 ME Recovery Pins 1–2 (Normal) VRM SMB Clock (to BMC) Pins 1–2 (Normal) JVRM1...
  • Page 18 Description SATA8–SATA9 SATA 3.0 Ports with SuperDOM Power SXB1A, SXB1B, SXB1C PCIe 5.0 x16 + x16 Supermicro Proprietary WIO Left Add-on Card Slots SXB2 PCIe 5.0 x8 (In x16) Supermicro Proprietary WIO Right Add-on Card Slot SGPIO2 Serial Link General Purpose I/O Header USB0/1 Back Panel USB 2.0 Ports...

  • Page 19: Motherboard Block Diagram

    Chapter 1: Introduction Motherboard Block Diagram VR14 8 PHASE CPU1 DDR5 PECI:30 DDR5 SOCKET ID:0 4800 #1/#2 DMI3 SXB2 (WIO-R) PCIe GEN5 X8 PCIe X8 G5 PE0[7:0] JNVME2 PCIe GEN5 X8 MCIO x8 / 2x NVMe PCIe GEN5 X8 MCIO PCIe X8 G5 PE0[15:8] JNVME1 PCIe GEN5 X8...

  • Page 20: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 21: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 22: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 23: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 25.6" and 33" deep. The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided.
  • Page 24 Chapter 2: Server Installation Installing the Outer Rails 1. Measure the distance from the front rail of the rack to the rear rail of the rack. 2. Attach a short bracket to the rear side of the right outer rail, and a long bracket to the front side of the right outer rail as shown above on the right.
  • Page 25 Chapter 2: Server Installation Installing the Rail Assemblies to the Rack 1. After you have installed the short and long brackets to the outer rails, you are ready to install the whole rail assemblies (outer rails with short and long brackets attached) to the rack.

  • Page 26: Installing The Chassis Into The Rack

    Chapter 2: Server Installation 2.5 Installing the Chassis into the Rack Once rails are attached to the chassis and the rack, the chassis is ready to be installed into a rack. 1. Push the inner slides, which are attached to the chassis, into the grooves of the outer slide assemblies that are installed in the rack as shown below.

  • Page 27: Removing The Chassis From The Rack

    Chapter 2: Server Installation Removing the Chassis from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.

  • Page 28: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 29: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The chassis features a removable top cover for access to the internal components. When performing service on components inside the system, remove the system from the rack and place it on a work bench or desk. Do not service with the system extended from the rack.

  • Page 30: Processor And Heatsink Installation

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • All graphics in this manual are for illustrations only. Your components may look different.

  • Page 31: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains the Intel Xeon processor and a processor carrier. 1. Intel Xeon Processor 2. Processor Carrier Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. 1.

  • Page 32: Creating The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Creating the Processor Carrier Assembly To install a processor into the processor carrier, follow the steps below: 1. Before installation, make sure the lever on the processor carrier is pressed down as shown below. 2.

  • Page 33: Creating The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation Creating the Processor Heatsink Module (PHM) If necessary, apply the proper amount of thermal grease to the underside of the heatsink. Processor Heatsink Module 1. Turn the heatsink over with the thermal grease facing up. Pay attention to the two triangle cutouts (A, B) located at the diagonal corners of the heatsink as shown in the drawing below.

  • Page 34: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket to install the Processor Heatsink Module (PHM). Gently pull up one corner of the plastic protective cover to remove it.

  • Page 35: Installing The Phm

    Chapter 3: Maintenance and Component Installation Installing the PHM After assembling the Processor Heatsink Module (PHM), you are ready to install it into the CPU socket. 1. Locate four threaded fasteners (a, b, c, d) on the CPU socket. (a, b, c, d: Threaded Fasteners) CPU Socket Pin1 2.
  • Page 36 Chapter 3: Maintenance and Component Installation 4. Align peek nut "A" (next to the triangular pin 1 on the heatsink) with threaded fastener "a" on the CPU socket. Then align peek nuts "B", "C", "D" on the heatsink with threaded fasteners "b", "c", "d"...

  • Page 37: Removing The Phm From The Motherboard

    Chapter 3: Maintenance and Component Installation Removing the PHM from the Motherboard Before removing the PHM from the motherboard, first shut down the system and unplug the AC power cord from all power supplies. 1. Use a T30-bit screwdriver to loosen the four peek nuts on the heatsink in the sequence of A, B, C, and D.

  • Page 38: Memory

    Chapter 3: Maintenance and Component Installation 3.4 Memory Memory Support The X13SEW-F supports up to 2TB of ECC RDIMM/RDIMM 3DS DDR5 memory with speeds of up to 4800MT/s in eight memory slots. Refer to the table below for the recommended DIMM population order.

  • Page 39: Guidelines Regarding Mixing Dimms

    Chapter 3: Maintenance and Component Installation Compatible and Incompatible DIMM Types in a Channel and a System DIMM Type RDIMM RDIMM 3DS 9x4 RDIMM RDIMM Compatible Incompatible Incompatible RDIMM 3DS Incompatible Compatible Incompatible 9x4 RDIMM Incompatible Incompatible Compatible Speed (MT/s); Voltage (V); Slot Per Channel (SPC) and DIMM Capacity DIMM Per Channel (DPC)

  • Page 40: Installing Memory

    Chapter 3: Maintenance and Component Installation Installing Memory ESD Precautions Electrostatic Discharge (ESD) can damage electronic com ponents including memory modules. To avoid damaging DIMM modules, it is important to handle them carefully. The following measures are generally sufficient. • Use a grounded wrist strap designed to prevent static discharge.

  • Page 41: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 42: Storage Drives

    The system supports ten hot-swap 2.5" hybrid storage drive bays. The drives are mounted in drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. Note: Enterprise level drives are recommended for use in Supermicro servers. For compatible drives, see the X13SEW-F motherboard page.
  • Page 43 Chapter 3: Maintenance and Component Installation Figure 3-6. Removing Drives...

  • Page 44: Mounting A Drive In A Drive Carrier

    Chapter 3: Maintenance and Component Installation Mounting a Drive in a Drive Carrier 1. To add a new drive, install it into the carrier with the printed circuit board side facing down so that the mounting holes align with those in the carrier. 2.

  • Page 45: Drive Carrier Indicators

    Chapter 3: Maintenance and Component Installation Drive Carrier Indicators Each drive carrier has two LED indicators: an activity indicator and a status indicator. For RAID configurations using a controller, the meaning of the status indicator is described in the table below. For OS RAID or non-RAID configurations, some LED indications are not supported, such as hot spare.

  • Page 46: Installing M.2 Solid State Drives

    Chapter 3: Maintenance and Component Installation Installing M.2 Solid State Drives The motherboard supports one M.2 M-Key PCIe 3.0 x2 solid state drive in the 2280 and 22110 form factors. To Install M.2 SSDs Caution: Use industry-standard anti-static equipment, such as gloves or wrist strap, and follow precautions to avoid damage caused by ESD.

  • Page 47: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling Fans The chassis contains five 4-cm counter-rotating fans. Each fan unit is made up of two fans joined back-to-back, which rotate in opposite directions. This counter-rotating action generates exceptional airflow and works to dampen vibration levels. Make sure the chassis top cover makes a good seal so air circulates properly through the chassis.

  • Page 48: Air Shrouds

    5. Push the fan up from the bottom and out of the top of the housing. 6. Replace the failed fan with an identical fan, available from Supermicro. Push the new fan into the housing, making sure the air flow direction is the same.

  • Page 49: Power Supply

    • Solid Amber: When illuminated, indicates that the power supply is plugged in, and is in an abnormal state. The system might need service. Please contact Supermicro technical support. Changing the Power Supply Module: 1. Unplug the AC cord from the module to be replaced.
  • Page 50 Chapter 3: Maintenance and Component Installation Release tab Figure 3-12. Replacing the Power Supply...

  • Page 51: Pci Expansion Slots

    Chapter 3: Maintenance and Component Installation 3.9 PCI Expansion Slots The system offers options for riser cards that provide custom PCIe capabilities. Figure 3-13. Expansion Card Chassis Slots Expansion Card Chassis Slots Item Description PCIe 5.0 x16 FHFL expansion slot PCIe 5.0 x16 FHFL expansion slot PCIe 5.0 x8 (in x16) low-profile expansion slot Notes: FHFL = full height, full length.

  • Page 52: Installing Expansion Cards

    Chapter 3: Maintenance and Component Installation Installing Expansion Cards 1. Power down the system as described in section 3.1. Remove the chassis from the rack and seat it on a work bench (safety area). Then open the chassis cover as described in section 3.2.

  • Page 53: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 54: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors Chassis Intrusion A Chassis Intrusion header is located at JL1 on the motherboard. Attach the appropriate cable from the chassis to inform you of a chassis intrusion when the chassis is opened. Refer to the table below for pin definitions.
  • Page 55 Chapter 4: Motherboard Connections 4-pin External BMC I C Header A System Management Bus header for IPMI 2.0 is located at JIPMB1. Connect a cable to this header to use the IPMB I C connection on your system. Refer to the table below for pin definitions.
  • Page 56 SATA 3.0 Ports This motherboard has ten SATA 3.0 ports (SATA0-SATA7, SATA9, SATA10). SATA9 and SATA10 can be used with Supermicro SuperDOM's SATA DOM connectors with power pins built in, and do not require external power cables. Supermicro SuperDOMs are backward...
  • Page 57 Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Go to the following link for more information on the TPM: https://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header (JTPM) Pin Definitions...

  • Page 58: Control Panel

    JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with a Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.
  • Page 59 Chapter 4: Motherboard Connections NIC1/NIC2 (LAN1/LAN2) The NIC (Network Interface Controller) LED connection for LAN port 1 is located on pins 11 and 12 of JF1, and LAN port 2 is on pins 9 and 10. Attach the NIC LED cables here to display network activity.

  • Page 60: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-1. Rear I/O Ports Rear I/O Ports Description Description Description COM1 USB3 IPMI_LAN USB4 UID Switch USB0...
  • Page 61 Chapter 4: Motherboard Connections VGA Port A video (VGA) port is located on the I/O back panel. Refer to the board layout below for the location. Universal Serial Bus (USB) Ports There are two USB 2.0 ports (USB0/1) and two USB 3.2 Gen 1 ports (USB3/4) on the I/O back panel.
  • Page 62 Chapter 4: Motherboard Connections Unit Identifier Switch (UID-SW): One button with two functions A Unit Identifier (UID) switch and two LED Indicators are located on the motherboard. The UID switch is located next to the VGA port on the back panel. Function User Input Behavior...

  • Page 63: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.
  • Page 64 Chapter 4: Motherboard Connections LAN Port Enable/Disable Use JPL1 to enable or disable the I210 LAN1 port. Use JPL2 to enable or disable the I210 LAN2 port. The default setting for both is Enabled. LAN Port Enable/Disable (JPL1-JPL2) Jumper Settings Jumper Setting Definition Pins 1-2...

  • Page 65: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators BMC Heartbeat LED LEDBMC is the BMC Heartbeat LED. When the LED is blinking green, BMC is working. Refer to the table below for the LED status. BMC Heartbeat LED LED Color Definition Green: Blinking BMC Normal M.2 LED...

  • Page 66: Chapter 5 Software

    SATA drive, or a USB flash drive or media drive, or the BMC KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 67 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 68: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to to a USB flash drive or media drive.

  • Page 69: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 70: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 71: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes alternate configurations and optional system components. Optional Parts Storage options Storage control cards TPM security module 6.1 Storage Options The system supports ten hot-swap 2.5" SATA/SAS/NVMe drives. Additional storage can be attained using M.2 PCIe 3.0 x2 M-Key NVMe.

  • Page 72: Tpm Security Module

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in hard drives. It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V...

  • Page 73: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the Products option. •...

  • Page 74: Bmc Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC.

  • Page 75: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service sections in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 76: No Video

    • Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary.
  • Page 77 Also check the Control panel Overheat LED. • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...

  • Page 78: Bios Error Post Codes

    When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, please refer to http://www.ami.com/products/.

  • Page 79: Crash Dump Using The Bmc Dashboard

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using the BMC Dashboard. The BMC manual is available at www.supermicro.com/manuals/ other/BMC_Users_Guide_X12_H12.pdf. Check Error Log 1.

  • Page 80: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 81 USB flash drive or media drive or a writable CD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM"...
  • Page 82 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 83 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 84 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 85: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 86: Where To Get Replacement Components

    7.9 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 87: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.11 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. To provide feedback on our manuals, please email us at techwriterteam@...

  • Page 88: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 89: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 90 Appendix A: Standardized Warning Statements for AC Systems Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 91 Appendix A: Standardized Warning Statements for AC Systems . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 92 Appendix A: Standardized Warning Statements for AC Systems Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 93 Appendix A: Standardized Warning Statements for AC Systems Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 94 Appendix A: Standardized Warning Statements for AC Systems Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告...
  • Page 95 Appendix A: Standardized Warning Statements for AC Systems ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 96 Appendix A: Standardized Warning Statements for AC Systems Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 97 Appendix A: Standardized Warning Statements for AC Systems Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 98 Appendix A: Standardized Warning Statements for AC Systems Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 99 Appendix A: Standardized Warning Statements for AC Systems ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가...
  • Page 100 Appendix A: Standardized Warning Statements for AC Systems ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 101 Appendix A: Standardized Warning Statements for AC Systems Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 102 Appendix A: Standardized Warning Statements for AC Systems ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스...
  • Page 103 Appendix A: Standardized Warning Statements for AC Systems ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 104 Appendix A: Standardized Warning Statements for AC Systems Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 105 Appendix A: Standardized Warning Statements for AC Systems Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 106 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 107 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 108 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 109: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Single 4th Gen Intel Xeon Scalable processor with up to 52 cores and a thermal design power (TDP) of up to 300W. Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel C741 BIOS...
  • Page 110 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F) Non-operating Temperature: -30º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 80% (non-condensing) Non-operating Relative Humidity: 8% to 90% (non-condensing) Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Certified Safety Models...

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