Supermicro SuperWorkstation SYS-751A-I User Manual
  1. Manuals
  2. Brands
  3. Supermicro Manuals
  4. Server
  5. SuperWorkstation SYS-751A-I
  6. User manual

Supermicro SuperWorkstation SYS-751A-I User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
SuperWorkstation
SYS-751A-I
USER'S MANUAL
Revision 1.0

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SuperWorkstation SYS-751A-I and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Supermicro SuperWorkstation SYS-751A-I

Summary of Contents for Supermicro SuperWorkstation SYS-751A-I

  • Page 1 SuperWorkstation SYS-751A-I USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Contents Contents Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features .......................10 Front View .........................10 Control Panel .........................11 Rear View ..........................12 LAN Speed Indicator .....................13 Side View ..........................14 1.3 Motherboard Layout ......................15 Quick Reference .......................16 Motherboard Block Diagram .....................18 Chapter 2 Workstation Installation 2.1 Overview ..........................19 2.2 Unpacking the System .......................19 2.3 Preparing for Setup ......................19...
  • Page 5 Contents Removing the PHM .......................39 Removing the Carrier Assembly from the Heatsink ............41 Removing the Processor from the Carrier Assembly ............42 3.4 Memory ..........................43 Memory Support ........................43 Memory Population Guidelines ..................45 Guidelines Regarding Mixing DIMMs ................45 DIMM Construction ......................45 Installing Memory ......................46 3.5 Motherboard Battery ......................47 3.6 Storage Drives ........................48 Drive Cage ........................48...
  • Page 6 Contents 5.3 SuperDoctor 5 ........................75 ® 5.4 BMC ............................76 BMC ADMIN User Password ...................76 Chapter 6 Optional Components 6.1 Storage Protocols Supported .....................77 6.2 TPM Security Module ......................77 6.3 Intel Virtual RAID on CPU (VROC) ..................78 Requirements and Restrictions ..................78 Supported SSDs and Operating Sytems ................78 Additional Information .......................79 Hardware Key ........................79...
  • Page 7 7.8 Where to Get Replacement Components ................99 7.9 Reporting an Issue ......................99 Technical Support Procedures ..................99 Returning Merchandise for Service ...................99 Vendor Support Filing System ..................100 7.10 Feedback ........................100 7.11 Contacting Supermicro ....................101 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...
  • Page 8 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    8.7 x 20 x 22.6 in. or 222 x 508 x 572 mm (without stand) A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-751A-I have been certified as compliant with UL or CSA: GS7A-S20X13, GS7A-20...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Top Bezel Control Panel Main Bezel Drive Bay Drive Bay Figure 1-1. System Front View Front View Features Item Description...

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Power Button LED Button Audio Out Mic In USB Type C USB 3.2 USB 3.2 USB 2.0 USB 2.0 Figure 1-2. Control Panel Control Panel Features Features Description The main power switch applies or removes primary power from the power supply to the Power Button server but maintains standby power.

  • Page 12: Rear View

    Chapter 1: Introduction Rear View I/O Panel Expansion Slots Power Supply Figure 1-3. System Rear View System Features: Rear Feature Description I/O Panel Section 4.1 for details 12-cm exhaust fan Expansion Slots Six PCIe 5.0 slots; five x16 and one x8; see the following table Power Supply Fixed internal module, including a system On/Off switch...

  • Page 13: Lan Speed Indicator

    Chapter 1: Introduction Expansion Slot Locations Item Description PCIe 5.0 x8 full-height, 6.6" slot (CPU2) PCIe 5.0 x16 full-height, 10.5" slot (CPU1) PCIe 5.0 x16 full-height, 10.5" slot (CPU2) PCIe 5.0 x16 full-height, 10.5" slot (CPU1) PCIe 5.0 x16 full-height, 10.5" slot (CPU2) PCIe 5.0 x16 full-height, 10.5"...

  • Page 14: Side View

    Chapter 1: Introduction Side View 5.25" Drive Bays Processors and Heatsinks Fans Drive Cage Power Supply Figure 1-4. System: Side View System Features: Side Feature Description Fans (front) Two 12-cm fans Fan (rear) One 12-cm fan Processors Dual Intel 4th Gen Xeon Scalable processors with active heatsinks 5.25"...

  • Page 15: Motherboard Layout

    Chapter 1: Introduction 1.3 Motherboard Layout Below is a layout of the X13DAI-T motherboard with jumper, connector and LED locations shown. See the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 16: Quick Reference

    Chapter 1: Introduction Quick Reference Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JPG1 VGA Port Enable/Disable Pins 1-2 (Enabled) JPTG1 10GbE LAN Port Enable/Disable Pins 1-2 (Enabled) JTP1 TPM Module Mode Pins 1-2 (Onboard TPM Module Enabled) JVRM1 VRM SMBus Clock (to BMC or PCH) Pins 1-2 (BMC, Normal) JVRM2...
  • Page 17 Chapter 1: Introduction Connector Description Rear I/O VGA port Description State: Status LED4 M.2-C1 LED Blinking Green: Device Working LED7 M.2-C2 LED Blinking Green: Device Working Blinking Green: BMC Normal (Active) LEDBMC1 BMC Heartbeat LED Solid Green: During BMC Reset or during a Cold Reboot LEDPWR1 Power LED LED On: Onboard Power On...

  • Page 18: Motherboard Block Diagram

    Chapter 1: Introduction Motherboard Block Diagram X13DAI-T (Sapphire Rapids + Emmitsburg) Rev. 1.01 DDR5 SPR: Sapphire Rapids SPR:4800 EMR:Emerald Rapids EMR:5600 CPU1-D1 CPU1-C1 CPU1-B1 CPU1-A1 CPU2-A1 CPU2-B1 CPU2-C1 CPU2-D1 300W VR14 VR14 550A Iccmax 8 PHASE 8 PHASE 185A IccTDC SPR:16GT 300W 300W...

  • Page 19: Chapter 2 Workstation Installation

    Chapter 2: Server Installation Chapter 2 Workstation Installation 2.1 Overview This chapter provides advice and instructions for installing your workstation . If your system is not already fully integrated with processors, system memory, etc., refer to Chapter 3 details on installing those specific components. Caution: Electrostatic Discharge (ESD) can damage electronic components.
  • Page 20 Chapter 2: Server Installation • Allow the power supply units and components to cool before touching them. • To maintain proper cooling, always keep all chassis panels closed when not being serviced.

  • Page 21: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 22: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System Except for short periods of time, do not operate the workstation without the cover in place. The allows for proper airflow and prevents overheating. Left Side and Right Side Covers Removing the Left Side Chassis Cover Begin by powering down the system.

  • Page 23: Front Bezel

    Chapter 3: Maintenance and Component Installation Removing the Right Side Chassis Cover Begin by powering down the system. 1. Remove the two screws at the rear of the chassis. 2. Slide the cover back to remove it from the chassis. Front Bezel Remove the front bezel by pulling the right edge out and then swinging it away from the chassis.

  • Page 24: Processor And Heatsink

    Chapter 3: Maintenance and Component Installation 3.3 Processor and Heatsink Processor Overview The motherboard supports two versions of the Intel 4th Gen Xeon Scalable processors. They differ in the number of cores, and each requires a different CPU carrier. The XCC version supports up to 60 cores, and the MCC version supports up to 32 cores.

  • Page 25: Installation Overview

    (gold contacts). Improper installation or socket misalignment can cause serious damage to the processor or socket, which may require manufacturer repairs. • Refer to the Supermicro website for updates on processor support. Installation Procedure Overview After preparing the system, and following ESD precautions, there are four steps to installing the processor and heatsink onto the motherboard.

  • Page 26: Assembling The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Assembling the Processor Carrier Assembly 1. Hold the processor with the gold pins (LGA lands) facing down. Locate the gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown below.
  • Page 27 Chapter 3: Maintenance and Component Installation 2. Turn the processor over (with the gold pins up). Locate the CPU keys on the processor and the four latches on the carrier. CPU Key CPU Key CPU Key CPU Key Latch Latch Latch Latch Latch...
  • Page 28 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the processor carrier and press it down. Lever Lever Carrier E1A Carrier E1B 4. Using pin 1 as a guide, carefully align the CPU keys on the processor (A & B) with those on the carrier (a &...
  • Page 29 Chapter 3: Maintenance and Component Installation Processor Carrier Assembly (Top View) SP XCC SP MCC Processor Carrier Assembly (Component Side)

  • Page 30: Assembling The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Assembling the Processor Heatsink Module Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. If this is a re-installation, apply the proper amount of thermal grease to the underside of the heatsink.
  • Page 31 Chapter 3: Maintenance and Component Installation SP XCC SP MCC (CPU2) Pin 1 (CPU2) Pin 1 Heatsink (Bottom Side) Heatsink (Bottom Side) Assembled PHM...

  • Page 32: Removing The Socket Cover

    Chapter 3: Maintenance and Component Installation Removing the Socket Cover Remove the plastic protective cover from the socket by gently squeezing the grip tabs and pulling the cover off. CPU Socket with Plastic Protective Cover...

  • Page 33: Installing The Phm

    Chapter 3: Maintenance and Component Installation Installing the PHM To install the PHM into the CPU socket, follow these steps. 1. Locate four threaded fasteners (a, b, c, d) and Pin 1 on the CPU socket. (a, b, c, d: Threaded Fasteners) CPU Socket Pin1 2.
  • Page 34 Chapter 3: Maintenance and Component Installation 3. Check the rotating wires (1, 2, 3, 4) to make sure that they are in the unlatched position. Unlatched State Side View Top View Rotating Wire 1 PEEK Nut 4. Align PEEK nut "A" (next to the trianglular pin 1 on the heatsink) with threaded fastener "a"...
  • Page 35 Chapter 3: Maintenance and Component Installation 6. Press all four rotating wires outward and make sure that the heatsink is securely latched into the CPU socket. Latched State 7. With a t30-bit screwdriver, tighten all PEEK nuts in the sequence of "A", "B", "C", and "D"...

  • Page 36: Installing The Fan Onto The Heatsink

    Chapter 3: Maintenance and Component Installation Installing the Fan onto the Heatsink 1. Align the aluminum fan shroud against the top of the heatsink. The fan shroud is designed to match with the top of the heatsink in terms of geometric shape. 2.
  • Page 37 Chapter 3: Maintenance and Component Installation 3. Insert the torx screw into the screw hole on top the heatsink and tighten the screw. torx screw 4. Connect the fan power connector to a 4-pin fan header on the motherboard.

  • Page 38: Uninstalling The Processor

    Chapter 3: Maintenance and Component Installation Uninstalling the Processor Uninstalling the Fan 1. Loosen the torx screw from the heatsink. Unplug the fan power connector from the fan header. 2. Gently pull the heatsink fan upward to detach it from the heatsink.

  • Page 39: Removing The Phm

    Chapter 3: Maintenance and Component Installation Removing the PHM To remove the processor heatsink module (PHM) from the motherboard, follow these steps. 1. Shut down the system and unplug the AC power cord from all power supplies. 2. Use a T30-bit screwdriver to loosen the four PEEK nuts on the heatsink in the sequence of A, B, C, and D.
  • Page 40 Chapter 3: Maintenance and Component Installation 4. Gently lift the PHM upward to remove it from the CPU socket.

  • Page 41: Removing The Carrier Assembly From The Heatsink

    Chapter 3: Maintenance and Component Installation Removing the Carrier Assembly from the Heatsink To remove the processor carrier assembly from the PHM, follow these steps: 1. Detach the four plastic clips (marked a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (marked A, B, C, D) as shown below.

  • Page 42: Removing The Processor From The Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Carrier Assembly To remove the processor from the processor carrier, follow these steps. 1. Unlock the lever from its locked position and push it upwards to disengage the processor from the processor carrier as shown below right. Lever 2.

  • Page 43: Memory

    Chapter 3: Maintenance and Component Installation 3.4 Memory Memory Support The X13DAI-T supports up to 4TB of 3DS RDIMM/RDIMM DDR5 (288-pin) ECC memory with speeds of up to 4800 MT/s in 16 DIMM slots. For validated memory, use our Product Resources page.
  • Page 44 Chapter 3: Maintenance and Component Installation Use the DIMM slots listed below for memory modules. This memory population table is based on guidelines provided by Intel to support Supermicro motherboards. Memory Population for the X13 DP Motherboard, 16 DIMM Slots...

  • Page 45: Memory Population Guidelines

    Chapter 3: Maintenance and Component Installation Memory Population Guidelines • All DIMMs must be DDR5. • In single-CPU configurations, memory must be installed in the DIMM slots associated with the installed CPU. Guidelines Regarding Mixing DIMMs • Mixing memory modules of different types, speeds, ranks and vendors is very likely to cause performance issues, and therefore not recommended.

  • Page 46: Installing Memory

    Chapter 3: Maintenance and Component Installation Installing Memory Electrostatic Discharge (ESD) can damage electronic com ponents including memory modules. To avoid damaging DIMM modules, it is important to handle them carefully. The following measures are generally sufficient. • Use a grounded wrist strap designed to prevent static discharge. •...

  • Page 47: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 48: Storage Drives

    Chapter 3: Maintenance and Component Installation 3.6 Storage Drives Drive Cage The removable drive cage is accessed by removing the left chassis cover. Power must be removed from the system before removing or installing drives. The cage can house up to four drives of either 3.5"...

  • Page 49: Installing Or Removing Drives

    Chapter 3: Maintenance and Component Installation Installing or Removing Drives Installing a Drive and Drive Tray 1. Use a tray that is compatible with the cage, and drop the drive into the tray. 2. Push the drive tray assembly into the cage until is snaps in. Figure 3-6.

  • Page 50: Top Front Peripheral Drive Bays

    Chapter 3: Maintenance and Component Installation Top Front Peripheral Drive Bays Two 5.25" peripheral tool-less drive bays are located at the top front of the chassis. Alternatively, the space can support a mobile rack for additional storage drives. Installing the Top Front Drives Begin by powering down the system and removing the left chassis cover as previously...

  • Page 51: Front Side Drive Bays

    Chapter 3: Maintenance and Component Installation Front Side Drive Bays Two 2.5" drive bays are included along the front right side of the chassis. These drives are not hot-swap, power must be removed from the system before removing or installing drives. Installing/Removing the Front Side Drive Bays Begin by powering down...

  • Page 52: Installing And Removing Drives From Trays

    Chapter 3: Maintenance and Component Installation Installing and Removing Drives from Trays The drives must be inserted into tool-less drive trays before being installed in the system. Installing a Drive into a Drive Tray 1. Pull out the two securing tabs on the tray as illustrated below. 2.

  • Page 53: Installing An M.2 Solid State Drive

    Chapter 3: Maintenance and Component Installation Installing an M.2 Solid State Drive The system can accommodate two M.2 solid state drives (SSDs). Each M.2 socket supports a PCIe 5.0 x4 2280/22110 NVMe M.2 SSD. Use the appropriate standoffs and screws included in the accessory box.

  • Page 54: Checking The Temperature Of An Nvme Drive

    Chapter 3: Maintenance and Component Installation Installing an M.2 Device 1. Power down the system and remove the motherboard from the chassis. 2. Remove any component blocking the M.2 sockets. 3. Place the standoff in the mounting hole that matches to your M.2 device. Then to install the module, insert it into the slot at a 30 degree angle and press down.

  • Page 55: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling The chassis includes two front intake fans and one rear exhaust fan. Make sure cables do not obstruct the cooling airflow. In addition, a fan kit is installed providing four smaller fans each cooling a group of DIMMS.
  • Page 56 Chapter 3: Maintenance and Component Installation Replacing the Rear Fan 1. Open the left side cover for access to the rear fan. 2. Remove the screws at the top back of the chassis that secure the fan to the chassis and remove the fan power wiring.

  • Page 57: Memory Module Fans

    Chapter 3: Maintenance and Component Installation Memory Module Fans A fan system directly cools the DIMM modules. Figure 3-15. Installing the Memory Fans...

  • Page 58: Fan Cable Connections

    Chapter 3: Maintenance and Component Installation Fan Cable Connections Figure 3-16. Cabling Fans from the Motherboard Optional Dust Filters The chassis features an optional dust filter in the front of the front fans and the another on the bottom of the chassis. They can be removed and washed to improve system air flow circulation.

  • Page 59: Power Supply

    This feature enables it to automatically sense the input voltage and operate at a 100-120v or 180-240v. Supermicro recommends that the power requirements of installed components in the system total no more than 80% of the power supply rating.

  • Page 60: Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.9 Expansion Cards The system can accommodate six PCIe 5.0 cards or up to three double-width GPUs. Figure 3-18. Expansion Card Chassis Slots Expansion Slot Locations Item Description PCIe 5.0 x8 full-height, 6.6" slot (CPU2) PCIe 5.0 x16 full-height, 10.5"...

  • Page 61: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the jumpers, connections and LEDs on the motherboard and provides pinout definitions. Some connections might not be used in this system. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 62: Power Connections

    Chapter 4: Motherboard Connections Universal Serial Bus (USB) There are four USB 3.2 Gen1 ports (USB2, USB3, USB4, USB5). LAN Ports (LAN1/LAN2) Two Ethernet LAN1/LAN2 ports support 10GbE LAN connections by means of the Broadcom BCM57416 controller. They share the support for the Baseboard Management Controller (BMC).

  • Page 63: Headers And Connectors

    The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is an option available from Supermicro. A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the storage drive is not installed in the system.
  • Page 64 Chapter 4: Motherboard Connections T-SGPIO Header The Serial General Purpose Input/Output header (T-SGPIO1) is used to communicate with the enclosure management chip on the backplane. T-SGPIO Header Pin Definitions Pin# Definition Pin# Definition Ground Data Load Ground Clock NC = No Connection Audio Front Panel Header A 10-pin audio header (AUDIO FP) located on the motherboard allows you to use the onboard sound chip (ALC888S) for audio function.
  • Page 65 C) header (JNVI2C1), used for PCIe SMBus clock and data connections, provides hot-plug support via a dedicated SMBus interface. This feature is only available for a Supermicro complete system with an Supermicro proprietary NVMe add-on card and the proper cable.
  • Page 66 These SATA connections are supported by the Intel PCH C741 chipset. I-SATA8 and I-SATA9 can be used with Supermicro SuperDOMs, which are orange SATA DOM connectors with power pins built in, and do not require external power cables. I-SATA8 and I-SATA9 are compatible with regular SATA HDDs or SATA DOMs that need external power cables.

  • Page 67: Control Panel

    Chapter 4: Motherboard Connections Control Panel JF1 contains header pins for the front control panel connections. All JF1 wires have been bundled into a single cable to simplify this connection. Make sure the red wire plugs into pin 1 as marked on the motherboard. The other end connects to the control panel PCB board. Front Control Panel (JF1) LED Indicators Event...
  • Page 68 Chapter 4: Motherboard Connections Power Button The Power Button connection is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system. This button can also be configured to function as a suspend button with a setting in the UEFI BIOS. To turn off the power when the system is in suspend mode, press the button for 4 seconds or longer.

  • Page 69: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.
  • Page 70 Chapter 4: Motherboard Connections VGA Enable/Disable JPG1 allows you to enable the onboard VGA connector. The default setting is pins 1-2 to enable the connection. VGA Enable/Disable Jumper Settings Jumper Setting Definition Pins 1-2 Enabled (Default) Pins 2-3 Disabled TPM Module Mode JTP1 allows you to set the TPM module mode.

  • Page 71: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators Network LAN LEDs The Ethernet ports each have two LEDs. One LED indicates activity when flashing green. The other may be solid green, amber or off to indicate the speed of the connection. LAN Link LED Color Definition...

  • Page 72: Chapter 5 Software

    1. Create a method to access the MS Windows installation ISO file. That can be a USB flash or media drive. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 73 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 74: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to to a USB flash or media drive.

  • Page 75: Superdoctor 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 76: Bmc

    This can be found on a sticker on the chassis and a sticker on the motherboard. The sticker also displays the BMC MAC address. If necessary, the password can be reset using the Supermicro IPMICFG tool. Figure 5-5. BMC Password Label The sticker can be found on the pull-out service tag at the front of the chassis.

  • Page 77: Chapter 6 Optional Components

    It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V •...

  • Page 78: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.3 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •...

  • Page 79: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 80: Configuring Intel Vmd

    Chapter 6: Optional Components Configuring Intel VMD VMD must be enabled on PCIe ports which have NVMe drives attached to them in order for those drives to be added to a VROC RAID configuration. The default BIOS setting for the NVMe Mode Switch is Auto which automatically enables VMD on all installed NVMe drives.
  • Page 81 Chapter 6: Optional Components Caution: VMD must only be enabled on NVMe port resources. If VMD is enabled on other PCIe ports, the functionality of those ports will be impacted. See the table below. This table identifies the NVMe Port Resources. Enable VMD on the NVMe drive’s corresponding hardware stack according to the VMD BIOS Settings table.
  • Page 82 Chapter 6: Optional Components 4. Select “Intel VMD for Volume Management Device on” on CPU1 or CPU2 to enable VMD for devices under the respective CPU. . Figure 6-3. Intel VMD for Volume Management Device on CPU1 and CPU2 5. Choose Enable for “Enable/Disable VMD” for IOU 0 to list the available devices under IOU 0.
  • Page 83 Chapter 6: Optional Components Figure 6-5. BIOS, Enabling VMD on CPU 2 (Example) 6. Enable the NVMe port resource according to table above for the NVMe drives that will be used in a RAID configuration. Figure 6-6. BIOS, Enabling CPU2 (Example) 7.
  • Page 84 Chapter 6: Optional Components Figure 6-7. BIOS, Enabling CPU2 Completed (Example, SYS=220U-TNR) 9. Press [F4] to save the configuration and reboot the system. Note: If there is an existing RAID configuration, delete the RAID volume associated with the VMD controller before disabling the controller. Failure to do so may lead to unexpected behavior.

  • Page 85: Creating Nvme Raid Configurations

    Chapter 6: Optional Components Creating NVMe RAID Configurations 1. Open Advanced > Intel(R) Virtual RAID on CPU > All Intel VMD Controllers > Create RAID Volume. Figure 6-8. Created Volume without Figure 6-9. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD controller controller...

  • Page 86: Status Indications

    Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blinking Fault Solid on Rebuilding 1 Hz blinking IBPI SFF 8489 Defined Status LED States Hot Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other...

  • Page 87: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the Products option. •...

  • Page 88: Bmc Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC.

  • Page 89: Troubleshooting Procedures

    AUDIO FP Chapter 7: Troubleshooting and Support LAN2 LAN1 USB4/5 (3.1) USB2/3 (3.1) JPTG1 JAUDIO1 CTRL FAN8 LEDBMC1 CPU2 7.3 Troubleshooting Procedures FAN7 JNCSI1 FAN6 Use the following procedures to troubleshoot your system. If you have followed all of the FAN5 procedures below and still need assistance, refer to the Technical Support Procedures...

  • Page 90: System Boot Failure

    • Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary.
  • Page 91 Chapter 7: Troubleshooting and Support • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...

  • Page 92: Post Codes

    7.4 POST Codes The AMI UEFI BIOS supplies checkpoint codes, which are documented online at http://www. supermicro.com/support/manuals/ ("AMI BIOS POST Codes User's Guide"). When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, the POST codes can be viewed from the BMC using the Post Snooping function.

  • Page 93: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 94 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 95 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 96 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 97 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 98: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 99: Where To Get Replacement Components

    7.8 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 100: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.10 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. To provide feedback on our manuals, please email us at techwriterteam@...

  • Page 101: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 102: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 103 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 104 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 105 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 106 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 107 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
  • Page 108 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 109 Appendix A: Warning Statements ¡Advertencia! Solamente el personal calificado debe instalar, reemplazar o utilizar este equipo. Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 110 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 111 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 112 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 113 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 114 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 115 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 116 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 117 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 118 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 119 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 120 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 121 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 122: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Dual Socket E (LGA-4677) Intel 4th Gen Xeon Scalable processors up to 350W Chipset Intel PCH C741 BIOS 256Mb SPI Flash ROM Memory Supports up to 4TB with 16 DIMMs ECC DDR5 for up to 4800MT/s (1DPC) Storage Drives Two 2.5”...
  • Page 123 Appendix B: System Specifications Regulatory Compliance FCC, ICES, CE, VCCI, RCM, UKCA, NRTL, CB Certified Safety Models Compliant with UL and CSA: HS829-R12X12, HS829-12, HS829-R26X12, HS829-26, HS829-R16X12, HS829-16, HS829- 16DX12, HS829-16D, HS829-R13DX12, and HS829-13D Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) Electromagnetic Compatibility Regulations 2016 FCC Part 15 ICES-003...

Table of Contents