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Supermicro SuperServer SYS-210GP-DNR User Manual

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SuperServer
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SYS-210GP-DNR
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro SuperServer SYS-210GP-DNR

  • Page 1 SuperServer ® SYS-210GP-DNR USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Preface Contents Contacting Supermicro ......................8 Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Control Panel .........................11 Rear View ..........................12 1.3 System Architecture ......................13 Main Components ......................13 System Block Diagram ......................14 1.4 Motherboard Layout ......................15 Quick Reference Table ......................16...
  • Page 5 Preface Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................23 3.2 Accessing the System ......................23 3.3 Static-Sensitive Devices .....................26 Precautions ........................26 Unpacking .........................26 3.4 Processor and Heatsink Installation ...................27 The Processor Carrier Assembly ..................27 Overview of the Processor Carrier Assembly ..............28 Overview of the CPU Socket ....................28 Creating the Processor Carrier Assembly .................29 Assembling the Processor Heatsink Module ..............31...
  • Page 6 Preface Installing Expansion Cards....................47 GPU Installation ........................48 Replacing GPUs ........................50 System Fans ........................52 Checking the Server Air Flow ..................53 Overheating ........................53 Air Shroud .........................54 Power Supply ........................56 Chapter 4 Motherboard Connections 4.1 Power Connections ......................57 4.2 Headers and Connectors ....................58 4.3 Input/Output Ports ......................59 4.4 Jumpers ..........................61 How Jumpers Work ......................61...
  • Page 7 7.7 Where to Get Replacement Components ................77 7.8 Reporting an Issue ......................77 Technical Support Procedures ..................77 Returning Merchandise for Service ...................77 Vendor Support Filing System ..................78 7.9 Feedback ..........................78 7.10 Contacting Supermicro ......................79 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...

  • Page 8: Contacting Supermicro

    SuperServer SYS-210GP-DNR User's Manual Preface Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    2U rackmount 17.6 x 3.47 x 29.9 in. (447 x 88 x 760 mm) (WxHxD) Note: A Quick Reference guide can be found on the product page of the Supermicro website. Note:The following safety models associated with the SYS-210GP-DNR have been certified...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View The illustration below shows the features included on the front of the chassis. Externally accessible hard drive carriers display status lights. System Cooling Fans Control Panel (Node B)

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Power switches and status LEDs are located on the control panel on the front of the chassis. Power Button Information LED UID Button/LED (Node A) Figure 1-2. Control Panel (One Per Node) Control Panel Features (Per Node) Feature Description The main power switch applies or removes primary power from the power supply...

  • Page 12: Rear View

    Chapter 1: Introduction Rear View The illustration below shows the features included on the rear of the chassis. Power supply modules display status lights. Node B PWS2 VGA Port PWS1 COM Port Node A IPMI LAN Port Figure 1-3. System Rear View System Features: Rear Feature Description...

  • Page 13: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system electrical components, a system block diagram, and a motherboard layout with the connectors and jumpers called out. Main Components M.2 slot PCIe 3.0 x4 in 22x110mm and 22x80mm. M.2 slot PCIe 3.0 x4 in 22x110mm and 22x80mm.

  • Page 14: System Block Diagram

    Chapter 1: Introduction System Block Diagram The block diagram below shows the connections and relationships between the subsystems and major components of the overall system. ChanB ChanF ChanE ChanA VR13 HC ChanD ChanH 7+1 PHASE ChanG ChanC CPU#1 PECI: 30 SOCKET ID: 0 #1, 2, 3 #0A #0B 3*PCI-E X16 , Gen4...

  • Page 15: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12SPG-NF motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 16: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JPME2 ME Manufacturing Mode Pins 1-2 (Normal) Description Status LEDBMC BMC Heartbeat Blinking Green: Device Working LEDHDD HDD Activity LED Blinking Green: HDD Active LEDPWR Onboard Power LED Solid Green: Power On UID LED...

  • Page 17: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 18: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 19: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 20: Rack Mounting Instructions

    Chapter 2: Server Installation 2.4 Rack Mounting Instructions This section provides information on installing the chassis into a rack unit with the rails provided. There are a variety of rack units on the market, which may mean that the assembly procedure will differ slightly from the instructions provided.

  • Page 21: Installing The Rails On A Rack

    Chapter 2: Server Installation Installing the Rails on a Rack 1. Loosen the adjusting screw to allow the rear section to slide in the front section. 2. Push the small hooks on the front section of the rail into the holes on the front post of the rack and then down, until the spring-loaded pegs snap into the rack holes.

  • Page 22: Chassis Installation

    Chapter 2: Server Installation Chassis Installation Slide the chassis into the rack so that the bottom of the chassis slides onto the bottom lip of the rails. Figure 2-3. Sliding the Chassis into the Rack Stability hazard. The rack stabilizing mechanism must be in place, or the rack must be bolted to the floor before you slide the unit out for servicing.

  • Page 23: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.
  • Page 24 Chapter 3: Maintenance and Component Installation Removing the Motherboard from the Chassis 1. Press the latch outwards on both sides and pull-out using both the handles the same time to release the motherboard from the chassis. Figure 3-1. Unlatch and Pull-out 2.
  • Page 25 Chapter 3: Maintenance and Component Installation When inserting the motherboard into the chassis, push the motherboard tray instead of the handles. Push the motherboard tray to the point into the chassis where it stops, press the latch outwards on both sides and push the handles at the same time. This way, the motherboard is inserted securely into the chassis.

  • Page 26: Static-Sensitive Devices

    Chapter 3: Maintenance and Component Installation 3.3 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect the system PCBs from ESD. Precautions •...

  • Page 27: Processor And Heatsink Installation

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • All graphics in this manual are for illustration only. Your components may look different.

  • Page 28: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains the Intel Xeon processor and a processor carrier. 1. Processor 2. Processor Carrier Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. 1.

  • Page 29: Creating The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Creating the Processor Carrier Assembly To install the 3rd Generation Intel Xeon Scalable processor into the processor carrier, follow the steps below: 1. Hold the processor with the LGA lands (with Gold CPU contacts) facing down. Locate the small, gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown in the graphics below.
  • Page 30 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the CPU socket and press the lever down as shown below. 4. Using Pin 1 as a guide, carefully align the CPU keys (A & B) on the processor against the CPU keys on the carrier (a &...

  • Page 31: Assembling The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Assembling the Processor Heatsink Module After creating the processor carrier assembly, mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink.

  • Page 32: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket to install the Processor Heatsink Module (PHM). Gently squeeze the grip tabs, then pull the cover off.

  • Page 33: Preparing To Install The Processor Heatsink Module (Phm) Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Preparing to Install the Processor Heatsink Module (PHM) into the CPU Socket After assembling the Processor Heatsink Module (PHM), install the PHM onto the CPU socket: 1. Locate four threaded fasteners (a, b, c, d) on the CPU socket. CPU Socket Threaded Fastener (a, b, c, d: Threaded Fasteners)

  • Page 34: Installing The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation Installing the Processor Heatsink Module (PHM) 1. Align nut A (next to the triangles and pin 1) on the heatsink with threaded fastener "a" on the CPU socket. Also align nuts B, C, D on the heatsink with threaded fasteners b, c, d on the CPU socket.

  • Page 35: Removing The Processor Heatsink Module From The Cpu Socket

    Chapter 3: Maintenance and Component Installation Removing the Processor Heatsink Module from the CPU Socket Before removing the processor heatsink module (PHM) from the motherboard, shut down the system and then unplug the AC power cord from all power supplies. Then follow the steps below: 1.
  • Page 36 Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the Processor Heatsink Module (PHM) To remove the processor carrier assembly from the PHM, follow the steps below: 1. Detach the four plastic clips (a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (A, B, C, D) as shown below, and lift off the processor carrier assembly.

  • Page 37: Removing The Processor From The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Processor Carrier Assembly Once you have removed the processor carrier assembly from the PHM, you are ready to remove the processor from the processor carrier by following the steps below. 1.

  • Page 38: Motherboard Installation

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Installation All motherboards have standard mounting holes to fit different types of chassis. Make sure that the locations of all the mounting holes for both the motherboard and the chassis match. Although a chassis may have both plastic and metal mounting fasteners, metal ones are highly recommended because they ground the motherboard to the chassis.

  • Page 39: Installing The Motherboard

    Chapter 3: Maintenance and Component Installation Installing the Motherboard 1. Install the I/O shield into the back of the chassis, if applicable. 2. Locate the mounting holes on the motherboard. See the previous page for the location. 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis.

  • Page 40: Memory Support And Installation

    Chapter 3: Maintenance and Component Installation 3.6 Memory Support and Installation Note: Check the Supermicro website for recommended memory modules. Important: Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Memory Support The X12SPG-NF supports up to 2TB of ECC RDIMM/LRDIMM and RDIMM/LRDIMM 3DS DDR4 memory with speeds of up to 3200MHz in eight memory slots.

  • Page 41: General Guidelines For Optimizing Memory Performance

    Chapter 3: Maintenance and Component Installation General Guidelines for Optimizing Memory Performance • It is recommended to use DDR4 memory of the same type, size, and speed. • Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM.

  • Page 42: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation JWD1 JUART1 COM1 JUART2 JPFR1 JWD1:WATCH DOG 1-2:RST 1. Insert DIMM modules in the following order: 2-3:NMI BMC_LAN USB0/1(3.2 Gen 1) JIPMB1 DIMMC1, DIMMD1, DIMMA1, DIMMB1, JTPM1 JTPM1: TPM/PORT80 DIMMG1, DIMMH1, DIMME1, DIMMF1, and JDBG2 JSD1 JSD2...

  • Page 43: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.7 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 44: Chassis Components

    This design enables a true hybrid solution with any slot able to support NVMe U.2, SATA or SAS with optional HBA. Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers.

  • Page 45: Removing/Installing Drives

    Chapter 3: Maintenance and Component Installation Removing/Installing Drives Removing Drive Carriers from the Chassis 1. Push the release button on the drive carrier. This releases and extends the drive carrier handle. If the release button does not release it, the handle may be locked: use a flat- head screwdriver to unlock the release.
  • Page 46 Chapter 3: Maintenance and Component Installation Installing a 2.5" Hard Drive 1. Place the hard drive carrier on a flat surface. 2. Orient the drive with the connector facing the bottom rear of the carrier. The drive can be inserted from above into the clips until a "click" is heard. 3.

  • Page 47: Installing Expansion Cards

    Chapter 3: Maintenance and Component Installation Installing Expansion Cards The system has three PCIe Gen4x16 slots, including two front PCIe slots for GPU cards only, one rear PCIe Gen4 x16 slot for expansion add-on cards (AOCs, such as RDMA, 200G IB, and 200G Ethernet), and a GPU card.

  • Page 48: Gpu Installation

    GPU Kitting Before installing the GPUs on the riser card, the default brackets of the two GPUs on the front need to be replaced with the Supermicro brackets. Figure 3-9. Remove the Default Bracket Figure 3-10. Replace with the Supermicro Bracket...
  • Page 49 Chapter 3: Maintenance and Component Installation Installing the Front GPUs on the Riser Card Install the front GPUs using ther front riser card (RSC-GF-6G4). 1. Remove the riser card bracket. 2. Attach the riser card to the bracket. 3. Insert the GPU into the riser card slot. 4.

  • Page 50: Replacing Gpus

    Prior to submitting an RMA for GPUs, Nvidia requires that their Field Diagnostic tool is first run to isolate hardware failures and obtain a log file for review. Check with Supermicro Technical Services for more details. In addition, more details can be found in Nvidia reference document Baseboard Field Diagnostics Software Guide DU-09163-001.
  • Page 51 Use these tools to determine the failed GPU and locate using the Cable Mapping Guide Figure and GPU Mapping Table. Be sure to identify the failed GPU correctly and if any questions reach out to Supermicro Technical Service team to help.

  • Page 52: System Fans

    Chapter 3: Maintenance and Component Installation System Fans Four hot-swap fans provide cooling. They can be replaced without powering down the system. However, failed fans should be replaced quickly to maintain proper system airflow. Fan speed is controlled by a system temperature setting in IPMI. If a fan fails, the remaining fans will ramp up to full speed.

  • Page 53: Checking The Server Air Flow

    Overheat Temperature Setting Some backplanes allow the overheat temperature to be set at 45, 50, or 55 by changing a jumper setting. For more information, consult the backplane user manual at www.supermicro. com. (Click Support, then the Manuals link.) Responses If the server overheats: 1.

  • Page 54: Air Shroud

    Chapter 3: Maintenance and Component Installation Air Shroud Air shrouds help to funnel the airflow provided by the fans over the system components that generate the most heat. Installing the Air Shroud 1. First ensure the CPU, CPU heatsinks, and configured DIMMs are installed 2.
  • Page 55 Chapter 3: Maintenance and Component Installation Whole air shroud set on the Motherboard The whole air shroud set on the motherboard looks like the below image. Figure 3-17. All Air Shrouds Installed...

  • Page 56: Power Supply

    The chassis features dual or fully redundant power supplies. In redundant mode, single power modules can be changed without powering down the system. New units can be ordered directly from Supermicro or authorized distributors. These power supplies are auto-switching capable. This feature enables them to automatically sense the input voltage and operate at a 100-120v or 180-240v (For high-power or fully configured systems 180-240V service is required).

  • Page 57: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 58: Headers And Connectors

    SATA 3.0 Ports This motherboard has two SATA 3.0 ports (S-SATA0, SATA1). S-SATA0 and S-SATA1 can be used with Supermicro SuperDOM's SATA DOM connectors with power pins built in, and do not require external power cables. Supermicro SuperDOMs are backward compatible with regular SATA HDDs or SATA DOMs that need external power cables.

  • Page 59: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports See the below figure for the locations and descriptions of the various I/O ports on the rear of the motherboard. Rear I/O Ports Pin# Definition Pin# Definition COM1 USB1 UID Switch VGA Port IPMI LAN Port AIOM USB2...
  • Page 60 Chapter 4: Motherboard Connections IPMI LAN Port The motherboard has one dedicated IPMI LAN port located above the USB1/2 ports. The port accepts RJ45 cables. Please refer to the LED Indicator section for LAN LED information. Universal Serial Bus (USB) Ports There are two USB 3.2 Gen 1 ports (USB1/2) on the I/O back panel.

  • Page 61: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.

  • Page 62: Led Indicators

    Chapter 4: Motherboard Connections ME Manufacturing Mode Close pins 2-3 of jumper JPME2 to bypass SPI flash security and force the system to operate in the manufacturing mode, which will allow you to flash the system firmware from a host server for system setting modifications.

  • Page 63: Chapter 5 Software

    USB/SATA DVD drive, or a USB flash drive, or the IPMI KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 64 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 65: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to to a USB flash drive or a DVD.

  • Page 66: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 67: Ipmi

    Management Interface (IPMI). IPMI is used to provide remote access, monitoring and management. There are several BIOS settings that are related to IPMI. Supermicro ships standard products with a unique password for the BMC ADMIN user. This password can be found on a label on the motherboard. For general documentation and information on IPMI, please visit our website at https://www.supermicro.com/en/support/...

  • Page 68: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Optional Parts List Optional Parts List Description Part Number Quantity 29cm 30AWG SATA S/S CBL CBL-0483L 1 per additional drive SC812U 4-pin to 3x SATA power cable CBL-0211L 1 for 3 additional drives Dual 2.5"...

  • Page 69: Chapter 7 Troubleshooting And Support

    Chapter 7: Troubleshooting and Support Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website. Products Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking on Products.

  • Page 70: Intelligent Platform Management Interface (Ipmi)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Intelligent Platform Management Interface (IPMI) The system supports the Intelligent Platform Management Interface (IPMI). IPMI is used to provide remote access, monitoring and management. There are several BIOS settings that are related to IPMI.

  • Page 71: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support JWD1 7.3 Troubleshooting Procedures JUART1 COM1 JUART2 JPFR1 JWD1:WATCH DOG 1-2:RST Use the following procedures to troubleshoot your system. If you have followed all of the 2-3:NMI procedures below and still need assistance, refer to the Technical Support Procedures BMC_LAN Returning Merchandise for Service...

  • Page 72: No Video

    Chapter 7: Troubleshooting and Support No Video 1. If the power is on but you have no video, remove all the add-on cards and cables. 2. As you try to power up the system, note any beep codes. Refer to the next section for details on beep codes.
  • Page 73 2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.

  • Page 74: Bios Error Beep (Post) Codes

    When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, please refer to http://www.ami.com/products/.

  • Page 75: Crash Dump Using Ipmi

    Users can view, export records provide information to support staff. You can download a crash dump of status information using IPMI. The IPMI manual is available at https://www.supermicro.com/solutions/IPMI.cfm. Check IPMI Error Log Note: By default, all event types will be selected so that user can view all events.

  • Page 76: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.6 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 77: Where To Get Replacement Components

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 78: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.9 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 79: Contacting Supermicro

    Chapter 7: Troubleshooting and Support 7.10 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 80: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 81 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 82 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 83 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 84 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 85 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
  • Page 86 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 87 Appendix A: Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 88 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 89 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 90 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 91 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 92 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 93 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 94 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 95 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 96 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 97 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 98 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 99 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 100: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processor Single Socket P+ (LGA-4189) 3rd Gen Intel® Xeon® Scalable Processor, supports CPU TDP up to 270W Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel®...
  • Page 101 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F) Non-operating Temperature: -40º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Applied Directives, Standards...

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