Supermicro SuperServer SYS-741GE-TNRT User Manual
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Supermicro SuperServer SYS-741GE-TNRT User Manual

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SuperServer
SYS-741GE-TNRT
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro SuperServer SYS-741GE-TNRT

  • Page 1 SuperServer SYS-741GE-TNRT USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    SuperServer SYS-741GE-TNRT User's Manual Contents Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Control Panel .........................11 Drive Bays ........................12 Drive Carrier Indicators ....................12 Rear View ..........................13 LED Indicators ......................14 Power Supply Indicator ....................14 Expansion Slots ......................14 Top View ..........................15...
  • Page 5 Preface Removing the Chassis Feet ....................24 2.5 Installing the Rails ......................25 Identifying the Sections of the Rack Rails ................25 Installing the Inner Rails to the Chassis ................26 Installing the Outer Rails to the Rack ................27 2.6 Installing the Chassis into the Rack ..................28 Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................29 3.2 Accessing the System ......................30...
  • Page 6 SuperServer SYS-741GE-TNRT User's Manual Hard Drives ........................66 SATA Backplane ......................67 Installing Components in the 5.25" Drive Bays .............67 Removing the Empty Drive Bay ..................67 Adding a DVD-ROM Drive .....................67 3.8 CPU and GPU Air Shrouds ....................68 3.9 System Cooling ........................69 System Fan Failure ......................69...
  • Page 7 Preface Supported SSDs and Operating Systems ................98 Additional Information .......................99 Hardware Key ........................99 Status Indications ......................100 Hot Swap Drives ......................100 Hot-unplug ........................100 Hot-plug ........................100 6.5 TPM Security Module .......................101 Chapter 7 Troubleshooting and Support 7.1 Information Resources .....................102 Website ...........................102 Direct Links for the SYS-741GE-TNRT System ............102 Direct Links for General Support and Information .............102 7.2 BMC Interface ........................103...
  • Page 8 SuperServer SYS-741GE-TNRT User's Manual Vendor Support Filing System ..................116 7.11 Feedback ..........................116 7.12 Contacting Supermicro ....................117 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...

  • Page 9: Chapter 1 Introduction

    Form Factor Tower (4U Rackable) A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-741GE-TNRT have been certified as compliant with UL or CSA: 749-R20X13, 749-R26X13, 749-20, 749-26.

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Control Panel Front Cover Lock Drive Bays Service Tag Figure 1-1. Front View System Features: Front Feature Description Control Panel...

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Information LED Reset Line Out Power Power LED NIC LEDs USB 3.0 Figure 1-2. Control Panel Control Panel Features Feature Description The main power switch is used to apply or remove power from the power supply to the server. Power Button Turning off system power with this button removes the main power but maintains standby power.

  • Page 12: Drive Bays

    Chapter 1: Introduction Drive Bays Figure 1-3. Storage Drives Logical Storage Drive Numbers Item Description Eight NVMe/SATA Hybrid drive bays (behind locking bezel) Note: SAS3 support are available with additional parts; see Optional Parts List. Drive Carrier Indicators Each drive carrier has two LED indicators: an activity indicator and a status indicator. For RAID configurations using a controller, the meaning of the status indicator is described in the table below.

  • Page 13: Rear View

    Chapter 1: Introduction Rear View Power Supplies COM Port LAN Ports Rear System Fan USB Ports Type A USB Port Type A USB Port Type C VGA Port Figure 1-4. System: Rear View System Features: Rear Feature Description Power Supplies Two redundant power supply modules, PWS1 on the left, PWS2 on the right Serial port RJ45 dedicated BMC LAN port...

  • Page 14: Led Indicators

    Chapter 1: Introduction LED Indicators BMC LAN LED LED Indicator Color Definition Green: Solid 100Mbps Link (Left) Amber: Solid 1Gbps Activity (Right) Amber: Blinking Active Power Supply Indicator Power Supply Indicator LED Color and State Power Supply Condition No AC Power to Power Supply Amber, solid PSU standby with AC/DC Input.

  • Page 15: Top View

    Chapter 1: Introduction Top View Dual Intel 4th Generation Xeon 4x System Fans Scalable Processors up to 350W PCIe Slots 2 x M .2 N VM e Slots GPU Cards 16x DIMM Slots DDR5 PCIe Slot GPU Cards Figure 1-5. System: Top View System Features: Top Feature Description...

  • Page 16: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the main system components. Main Components Motherboard X13DEG-QT Power Distributor Board PDB-PT747-DSG Storage Backplane BPN-NVME5-749N-S8 Figure 1-6. Main Component Locations...

  • Page 17: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X13DEG-QT motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard...

  • Page 18: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JPAC1 Audio Enable Pins 1-2 (Enabled) JPME2 ME Manufacturing Recovery Pins 1-2 (Normal) JVRM1 VRM SMB Clock (to BMC or PCH) Pins 1-2 (BMC, Normal) JVRM2 VRM SMB Data (to BMC or PCH) Pins 1-2 (BMC, Normal)
  • Page 19 Chapter 1: Introduction Connector Description MT1_1, MT1_2, M.2 Device Mounting Holes MT2_1, MT2_2 P1_NVME0/1, PCIe 5.0 x8 MCIO Connectors supported by CPU1 with four NVMe connections P1_NVME2/3 P2_NVME0/1, PCIe 5.0 x8 MCIO Connectors supported by CPU2 with four NVMe connections P2_NVME2/3 Intel PCH Powered S-SATA 3.0 Ports with support of SuperDOM devices S-SATA0, S-SATA1...

  • Page 20: System Block Diagram

    Chapter 1: Introduction System Block Diagram This is a general block diagram and may not exactly represent the features on your motherboard. See the System Specifications appendix for the actual specifications of your motherboard. X13DEG-QT Figure 1-8. System Block Diagram...

  • Page 21: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 22: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 23: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 24: Preparing The Chassis For Rack Mounting

    Chapter 2: Server Installation 2.4 Preparing the Chassis for Rack Mounting The chassis top tower cover and feet must be removed before rack installation. Removing the Top Tower Cover 1. Locate the blue cover lock at the rear of the cover. 2.

  • Page 25: Installing The Rails

    Chapter 2: Server Installation 2.5 Installing the Rails This section provides a guideline for installing the rails to the chassis and to the rack with the optional rack mount kit. Identifying the Sections of the Rack Rails The chassis package includes two optional rack rail assemblies in the rack mounting kit. Each assembly consists of two sections: An inner fixed chassis rail that secures directly to the server chassis and an outer fixed rack rail that secures directly to the rack itself.

  • Page 26: Installing The Inner Rails To The Chassis

    Chapter 2: Server Installation Installing the Inner Rails to the Chassis 1. Attach the handles to the front of the chassis with three screws each. 2. Identify the left and right inner rails. They are labeled on the rails and in the figure below.

  • Page 27: Installing The Outer Rails To The Rack

    Chapter 2: Server Installation Installing the Outer Rails to the Rack Installing the Outer Rails 1. Attach the rear rail to the middle rail. 2. Adjust both to the proper distance so that the rails fit snugly into the rack. 3.

  • Page 28: Installing The Chassis Into The Rack

    Chapter 2: Server Installation 2.6 Installing the Chassis into the Rack With rails attached to both the chassis and the rack, install the system into the rack. 1. Confirm that the chassis includes the inner rails and the outer rails. 2.

  • Page 29: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 30: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The CSE-749TS-R2K05BP chassis features a removable top cover, which allows easy access to the inside of the chassis. Removing the Top Cover 1. Press the two release buttons and slide the cover toward the rear. 2.
  • Page 31 Chapter 3: Maintenance and Component Installation Removing the Side Cover 1. Remove power from the system as described in Section 3.1. 2. Lift the handle at the side of the tower. 3. Lift the cover from the chassis. Lift Up the Handle Lift Up the Side Cover Figure 3-2.
  • Page 32 Chapter 3: Maintenance and Component Installation Opening the Front Cover The front cover houses up to eight hot-swappable hard drives. The cover can be locked to prevent unauthorized access. The key to this lock is shipped with the system. 1. Unlock the front cover using the key shipped with the system. 2.

  • Page 33: Processor And Heatsink Installation

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor and memory support. • All graphics in this manual are for illustrations only. Your components may look different.
  • Page 34 Chapter 3: Maintenance and Component Installation 1. The 4th Gen Intel Xeon Scalable Processors and the Intel Xeon Max Processor Processor Top View SP XCC SP MCC CPU Key CPU Key CPU Key Pin 1 Pin 1 Pin 1 = Cutout = Pin 1 = CPU Key = Cutout...
  • Page 35 Chapter 3: Maintenance and Component Installation 2. The Processor Carrier Carrier E1A Carrier E1C Carrier E1B Pin 1 Pin 1 Pin 1 Carrier Top View Carrier Bottom View = Cutout = Pin 1 = CPU Key = Cutout = Pin 1 = CPU Key = Cutout = Pin 1...
  • Page 36 Chapter 3: Maintenance and Component Installation 3. 4U Heatsink 4U Heatsink and Heatsink Fan Note: Exercise extreme care when handling the heatsink. Pay attention to the edges of heatsink fins, which can be sharp! To avoid damaging the heatsink, please do not apply excessive force on the fins.

  • Page 37: Overview Of The Cpu Socket

    Chapter 3: Maintenance and Component Installation Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. Plastic Protective Cover CPU Socket...

  • Page 38: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains a processor and a processor carrier. Carefully follow the instructions given in the installation section to place a processor into the carrier to create a processor carrier assembly.

  • Page 39: Overview Of The Processor Heatsink Module (Phm) With Sp Xcc And Carrier E1A

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module (PHM) with SP XCC and Carrier E1A The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and a 4th Gen Intel Xeon Scalable processor. 1. Heatsink (4U Heatsink) (Bottom View) 2.

  • Page 40: Overview Of The Processor Heatsink Module (Phm) With Xeon Max And Carrier E1C

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module (PHM) with Xeon Max and Carrier E1C The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and an Intel Xeon Max processor. 1. Heatsink (4U Heatsink) (Bottom View) 2.

  • Page 41: Overview Of The Processor Heatsink Module (Phm) With Sp Mcc And Carrier E1B

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module (PHM) with SP MCC and Carrier E1B The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and a 4th Gen Intel Xeon Scalable processor. 1. Heatsink (4U Heatsink) 2.

  • Page 42: Creating The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Creating the Processor Carrier Assembly The processor carrier assembly contains a processor and a processor carrier. To create the processor carrier assembly, please follow the steps below. Note: Before installation, be sure to follow the instructions given on pages 1 and 2 of this chapter to properly prepare for installation.
  • Page 43 Chapter 3: Maintenance and Component Installation 2. First, turn over the processor carrier and locate Pin 1 on the CPU and Pin 1 on the carrier. Then, turn the processor over with component side (including the gold contacts) facing up and locate CPU keys on the processor. Finally, locate the CPU keys and four latches on the carrier as shown below.
  • Page 44 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the CPU socket and press it down as shown below. Lever Lever Carrier E1A Carrier E1B 4. Using Pin 1 as a guide, carefully align the CPU keys (marked A and B) on the processor against the CPU keys on the carrier (marked a and b) as shown below.
  • Page 45 Chapter 3: Maintenance and Component Installation 6. After the processor is placed inside the carrier, examine the four sides of the processor, making sure that the processor is properly seated on the carrier. Processor Carrier Assembly Processor Carrier Assembly (Top View) (Component Side) SP XCC Xeon Max...

  • Page 46: Creating The Phm (4U Heatsink)

    Chapter 3: Maintenance and Component Installation Creating the PHM (4U Heatsink) After creating the processor carrier assembly, please follow the instructions below to mount the processor carrier assembly into the heatsink to form the PHM. Note: If this is a new heatsink, the thermal grease has been pre-applied on the un- derside.
  • Page 47 Chapter 3: Maintenance and Component Installation Processor Carrier Assembly Processor Carrier Assembly Processor Carrier Assembly (Component Side) (Component Side) (Component Side) (SP XCC, Carrier E1A) (Xeon Max, Carrier E1C) (SP MCC, Carrier E1B) (CPU2) Pin 1 (CPU2) Pin 1 (CPU2) Pin 1 Heatsink (Bottom Side) Heatsink (Bottom Side) Heatsink (Bottom Side)

  • Page 48: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket by following the instructions below. 1. Press the tabs inward. 2.

  • Page 49: Preparing To Install The Phm Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Preparing to Install the PHM into the CPU Socket After assembling the Processor Heatsink Module (PHM), you are ready to install it into the CPU socket. To ensure the proper installation, please follow the procedures below. 1.
  • Page 50 Chapter 3: Maintenance and Component Installation 3. Check the rotating wires (marked 1, 2, 3, 4) to make sure that they are at unlatched positions as shown below before installing the PHM into the CPU socket. Unlatched State Side View Top View Rotating Wire 1 Peek Nut...

  • Page 51: Installing The Phm Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Installing the PHM into the CPU Socket 1. Align peek nut (marked A) on the heatsink against threaded fastener (marked a) on the CPU socket. Then align peek nuts (marked B, C, D) on the heatsink against threaded fasteners (marked b, c, d) on the CPU socket, making sure that all peek nuts on the heatsink are properly aligned with the correspondent threaded fasteners on the CPU socket.
  • Page 52 Chapter 3: Maintenance and Component Installation 3. Press all four rotating wires outwards and make sure that the heatsink is securely latched onto the CPU socket. Latched State 4U Heatsink 4. With a T30 screwdriver, tighten all peek nuts in the sequence of A, B, C, and D with even pressure.

  • Page 53: Installing The Fan Onto The 4U Heatsink

    Chapter 3: Maintenance and Component Installation Installing the Fan onto the 4U Heatsink 1. Align the aluminum fan shroud against the top of the 4U heatsink. The fan shroud was designed to match perfectly with the top of the heatsink in terms of geometric shape. 2.
  • Page 54 Chapter 3: Maintenance and Component Installation 3. Insert the torx screw into the screw hole on top the heatsink and turn it clockwise to tighten the screw. torx screw 4. Connect the fan power connector to a 4-pin fan header on the motherboard.

  • Page 55: Uninstalling The Fan Before Removing The Phm (4U Heatsinks Only)

    Chapter 3: Maintenance and Component Installation Uninstalling the Fan Before Removing the PHM (4U Heatsinks Only) 1. Loosen the torx screw from the heatsink. Unplug the fan power connector from the fan header. 2. Gently pull the heatsink fan upward to detach it from the heatsink.

  • Page 56: Removing The Phm From The Cpu Socket

    Chapter 3: Maintenance and Component Installation Removing the PHM from the CPU Socket Before removing the PHM from the motherboard, be sure to shut down the system and unplug the power cables from the power supply. Then follow the steps below. 1.
  • Page 57 Chapter 3: Maintenance and Component Installation 2. Once the peek nuts are loosened from the CPU socket, press the rotating wires inwards to unlatch the PHM from the socket as shown below. Unlatched State 4U Heatsink 3. Gently pull the PHM upwards to remove it from the CPU socket. 4U Heatsink...

  • Page 58: Removing The Processor Carrier Assembly From The Phm

    Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the PHM To remove the processor carrier assembly from the PHM, please follow the steps below. 1. Detach the four plastic clips (marked a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (marked A, B, C, D) as shown below.
  • Page 59 Chapter 3: Maintenance and Component Installation 2. When all plastic clips are detached from the heatsink, remove the processor carrier assembly from the heatsink. SP XCC Xeon Max SP MCC 4U Heatsink (Bottom View)

  • Page 60: Removing The Processor From The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Processor Carrier Assembly Once you have removed the processor carrier assembly from the PHM, you are ready to remove the processor from the processor carrier by following the steps below. 1.

  • Page 61: Memory Support And Installation

    Chapter 3: Maintenance and Component Installation 3.4 Memory Support and Installation Note: Check the Supermicro website for recommended memory modules. Important: Exercise extreme care when installing or removing DIMM modules to pre- vent any possible damage. Memory Support This motherboard supports up to 4TB of 3DS RDIMM/RDIMM DDR5 (288-pin) ECC memory with speeds of up to 4800 MT/s in 16 DIMM slots.

  • Page 62: Memory Population For The X13Deg-Qt Motherboard (With 16 Dimm Slots)

    DDR5 DDR5 DDR5 4 DIMMs Xeon Max & DDR5 DDR5 DDR5 DDR5 DDR5 DDR5 DDR5 DDR5 8 DIMMs Note: This memory configuration is recommended by Supermicro for optimal memory perfor- mance. Please use this configuration to maximize your memory performance.

  • Page 63: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 64: Pcie Expansion Card Removal

    Chapter 3: Maintenance and Component Installation 3.6 PCIe Expansion Card Removal This motherboard supports seven PCIe 5.0 x16 slots. Please read the instructions below carefully before you remove an expansion card from the PCIe slot. 1. PCIe slot with the latch closed (locked): (side view) Latch closed (locked) 2.
  • Page 65 Chapter 3: Maintenance and Component Installation 4. To remove the expansion card from the PCIe slot, be sure to press the latch to unlock it first. Once the expansion card has been loosened, remove it from the slot. Expansion card (side view) Latch opened (unlocked) Expansion card...

  • Page 66: Chassis Components

    1. Remove the screws that secure the hard drive to the carrier and separate the hard drive from the carrier. 2. Replace the carrier back into the drive bay. Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website at http://www.

  • Page 67: Sata Backplane

    Chapter 3: Maintenance and Component Installation SATA Backplane The SATA drives plug into a drive backplane. A data cable for each drive and two LED cables need to be connected from the motherboard to the appropriate connectors on the backplane. Note that you cannot cascade the SATA backplane.

  • Page 68: Cpu And Gpu Air Shrouds

    Chapter 3: Maintenance and Component Installation 3.8 CPU and GPU Air Shrouds The air shroud is used to prevent the processors from overheating by concentrating airflow to maximize fan efficiency. The air shroud does not require screws to set up. Installing the CPU and GPU Air Shrouds 1.

  • Page 69: System Cooling

    Chapter 3: Maintenance and Component Installation 3.9 System Cooling Heavy-duty fans provide cooling for the chassis. Four fans are located in the mid-section of the chassis, two fans are located in the rear, and two optional fans can be mounted on the external rear of the chassis, required for passive GPUs.
  • Page 70 Chapter 3: Maintenance and Component Installation FAN-0199L4-2 Mid-Fan Release Tab Figure 3-6. Mid-System Chassis Fans FAN-0199L4-1 Rear Fan Release Tab Figure 3-7. Rear System Chassis Fans...

  • Page 71: Power Supply

    Chapter 3: Maintenance and Component Installation Power Supply The SuperServer SYS-741GE-TNRT includes two 1+1 2000W redundant power supplies. These power supplies are hot-swap and auto-switching capable. This enables it to automatically sense and operate at a 100V to 240V input voltage. An amber light will be illuminated on the power supply when the power is off.

  • Page 72: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.10 Cable Routing Diagram Refer to the diagram below for a representation of how the main cables are routed throughout the system. When disconnecting cables to add or replace components, refer to this diagram when adding or replacing components so you can reroute them in the same manner.

  • Page 73: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 74: Headers And Connectors

    The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM, which is associated with the hard drive, is not installed in the system.
  • Page 75 Chapter 1 for the location of JRK1. Note: For detailed instructions on how to configure VROC RAID settings, please refer to the VROC RAID Configuration User's Guide posted on the web page under the link: http://www.supermicro.com/support/manuals/. VROC Key Intel VROC Key...
  • Page 76 Chapter 4: Motherboard Connections S-SGPIO Header The S-SGPIO (Serial General Purpose Input/Output) header (S-SGPIO1) is used to communicate with the enclosure management chip on the backplane. Refer to the table below for pin definitions. S-SGPIO Header Pin Definitions Pin# Definition Pin# Definition Ground...
  • Page 77 Intrusion Input Ground Inlet Sensor Header This header (JSEN1) allows BMC to monitor thermal inlet temperature. A special module is required. Please contact Supermicro at www.supermicro.com to purchase the module for this header. Refer to the table below for pin definitions.
  • Page 78 S-SATA1, support ten SATA connections on the motherboard. These SATA connectors are supported by the Intel C741 chipset. S-SATA0 and S-SATA1 can be used with Supermicro SuperDOMs, which are orange SATA DOM connectors with power pins built in, and do not require external power cables.

  • Page 79: Front Control Panel

    These connectors are designed specifically for use with Supermicro chassis. Refer to the figure below for the descriptions of the front control panel buttons and LED indicators.
  • Page 80 Chapter 4: Motherboard Connections Power On & BMC/BIOS Status LED Button The Power On and BMC/BIOS Status LED button is located on pin 1 and pin 2 of JF1. Momentarily contacting both pins will power on/off the system or display BMC/BIOS status. Refer to the tables below for more information.
  • Page 81 Chapter 4: Motherboard Connections Information LED (OH/Fan Fail/PWR Fail/UID LED) The Information LED (OH/Fan Fail/PWR Fail/UID LED) connection is located on pin 7 and pin 8 of JF1. The LED on pin 7 is active when the UID button (UID-SW) on the rear I/O panel is pressed.
  • Page 82 Chapter 4: Motherboard Connections Front Panel Power LED The Front Panel Power LED connection is located on pin 15 and pin 16 of JF1. Refer to the table below for pin definitions. FP Power LED Pin Definitions (JF1) Pins Definition 3.3V FP PWR LED NMI Button...

  • Page 83: Input/Output Ports

    Chapter 4: Motherboard Connections 4.4 Input/Output Ports Rear I/O Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-1. Rear I/O Ports Rear I/O Ports Description Description UID Switch USB0 (3.0) COM Port USB1 (3.0)
  • Page 84 BMC on the motherboard. For more details on the UID LEDs and BMC LEDs, refer to the tables below. Also, refer to the BMC User's Guide posted on our website at http:// www.supermicro.com for more information on BMC. UID/BMC Reset Switch (UID-SW) Features &...
  • Page 85 Chapter 4: Motherboard Connections LAN Ports (LAN1/LAN2 and BMC LAN) Two Ethernet LAN ports (LAN1, LAN2) and a dedicated BMC LAN port (BMC_LAN) are located on the rear I/O panel. LAN1/LAN2 ports support 10 GbE LAN connections (via the Intel X550-AT2 LAN controller). The dedicated BMC LAN port (BMC_LAN) provides LAN support for the Baseboard Management Controller (BMC).

  • Page 86: Jumpers

    Chapter 4: Motherboard Connections 4.5 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 87 Chapter 4: Motherboard Connections Onboard Audio Enable JPAC1 allows you to enable or disable the onboard audio support. The default setting is on pins 1-2 to enable onboard audio connections. Refer to the table below for jumper settings. Audio Enable/Disable Jumper Settings Jumper Setting Definition...

  • Page 88: Led Indicators

    Chapter 4: Motherboard Connections 4.6 LED Indicators Unit ID LED The rear UID LED indicator is located at UID-LED. This UID indicator provides easy identification of a system that may need service. UID LED LED Indicator LED Color Definition Blue: On System Identified LAN LEDs Two LAN ports (LAN1 and LAN2) are located on the rear I/O panel of the motherboard.
  • Page 89 Chapter 4: Motherboard Connections BMC Heartbeat LED A BMC Heartbeat LED is located at LEDBMC on the motherboard. When LEDBMC is blinking green, the BMC is functioning normally. BMC Heartbeat LED Indicator LED Color Definition Green: Blinking BMC Normal M.2 LED Indicators Two M.2 LED indicators are located at M2_1_LED1 and M2_2_LED1 on the motherboard.

  • Page 90: Chapter 5 Software

    If you will be using RAID, you must configure RAID settings before installing the Windows OS and the RAID driver. Refer to the RAID Configuration User Guides posted on our website at www.supermicro.com/support/manuals. Installing the OS 1. Create a method to access the MS Windows installation ISO file. That might be a DVD, perhaps using an external USB/SATA DVD drive, or a USB flash drive, or the BMC KVM console.
  • Page 91 Chapter 5: Software 3. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 92: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash drive or a DVD.

  • Page 93: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 94: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: https://www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 95: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Optional Parts List Optional Parts List Description Part Number Quantity Passive GPU Kit MCP-320-74901-NN HDD Converter MCP-220-93801-0B CBL-0044L CBL-0082L DVD Kit CBL-PWEX-0947Y-30 DVM-TEAC-DVDRW24-HBT BTR-CVPM05 Super Cap for LSI 3908...

  • Page 96: Passive Gpu Support

    Chapter 6: Optional Components 6.2 Passive GPU Support These optional parts provide passive GPU support. Passive GPU Support GPU Configuration Part Number Description Quantity SC749 chassis rear external fan for MCP-320-74901-NN passive GPU cooling kit 4x GPUs with PCIe 16-Pin Power Connector MicroFit 2x6, PH3.0+4S to 2 MicroHi CBL-PWEX-0962Y-20 (ex.: H100, L40,...

  • Page 97: Storage Controller Card

    Chapter 6: Optional Components 6.3 Storage Controller Card Storage Controller Card Item Part Number Cable AOC-S3908L-H8IR Storage Control Card AOC-S3908L-H8IR-16DD-O CBL-SAST-1261-100 x1 AOC-S3908L-H8IR-32DD-O...

  • Page 98: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.4 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •...

  • Page 99: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 100: Status Indications

    Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blink Fault Solid on Rebuilding 1 Hz Blink IBPI SFF 8489 Defined Status LED States Hot Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other...

  • Page 101: Tpm Security Module

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in hard drives. It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf.

  • Page 102: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Menu Icon Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 103: Bmc Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC.

  • Page 104: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 105: No Video

    Chapter 7: Troubleshooting and Support No Video • If the power is on but you have no video, remove all the add-on cards and cables. • As you try to power up the system, note any beep codes. Refer to the next section for details on beep codes.
  • Page 106 Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. • Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. •...

  • Page 107: Bios Error Beep (Post) Codes

    When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, please refer to http://www.ami.com/products/.

  • Page 108: Crash Dump Using The Bmc Dashboard

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using the BMC Dashboard. The BMC manual is available at www.supermicro.com/manuals/ other/BMC_Users_Guide_X12_H12.pdf. Check Error Log Access the BMC web interface.

  • Page 109: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 110 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 111 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 112 Chapter 7: Troubleshooting and Support Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 113 Chapter 7: Troubleshooting and Support The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system. 10.

  • Page 114: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS First power down the system completely.

  • Page 115: Where To Get Replacement Components

    7.9 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.
  • Page 116 For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.11 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.
  • Page 117 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.
  • Page 118 Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 119 Appendix A: Standardized Warning Statements for AC Systems Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 120 Appendix A: Standardized Warning Statements for AC Systems . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 121 Appendix A: Standardized Warning Statements for AC Systems Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 122 Appendix A: Standardized Warning Statements for AC Systems Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 123 Appendix A: Standardized Warning Statements for AC Systems Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告...
  • Page 124 Appendix A: Standardized Warning Statements for AC Systems ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 125 Appendix A: Standardized Warning Statements for AC Systems Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 126 Appendix A: Standardized Warning Statements for AC Systems Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 127 Appendix A: Standardized Warning Statements for AC Systems Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 128 Appendix A: Standardized Warning Statements for AC Systems ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가...
  • Page 129 Appendix A: Standardized Warning Statements for AC Systems ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 130 Appendix A: Standardized Warning Statements for AC Systems Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 131 Appendix A: Standardized Warning Statements for AC Systems ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스...
  • Page 132 Appendix A: Standardized Warning Statements for AC Systems ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 133 Appendix A: Standardized Warning Statements for AC Systems Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 134 Appendix A: Standardized Warning Statements for AC Systems Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 135 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 136 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 137 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...
  • Page 138 Appendix B: System Specifications Appendix B System Specifications Processors Dual 4th Gen. Intel Xeon Scalable Processors (in Socket E LGA 4677) with four UPIs (16GT/s max.) and a Thermal Design Power (TDP) of up to 350W Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel®...
  • Page 139 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F) Non-operating Temperature: -40º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Applied Directives, Standards...

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