Troubleshooting Procedures; General Technique; No Power - Supermicro SuperServer SYS-211E-FRN13P User Manual

7.3 Troubleshooting Procedures

Use the following procedures to troubleshoot your system. If you have followed all of the
procedures below and still need assistance, refer to the
Returning Merchandise for Service
changing any non hot-swap hardware components.

General Technique

If you experience unstable operation or get no boot response, try:
1. With power off, remove all but one DIMM and other added components, such as add-on
cards, from the motherboard. Make sure the motherboard is not shorted to the chassis.
2. Set all jumpers to their default positions.
3. Power up. If the system boots, check for memory errors and add-on card problems.

No Power

•
Check that the power LED on the motherboard is on.
PRESS FIT PRESS FIT
MH8
A A A A A A
C C
C C C C
A A A A A A
C C
C C C C
LAN10/11/12/13 LAN6/7/8/9
SRW1
SRW2
COM1
J61
CUT OUT
JRK1
JCP1
M.2_MH1
JVGA1
•
Make sure that the power connector is connected to the power supply.
MH10
JBT1
•
JL1 Check that the motherboard battery still supplies approximately 3 VDC. If it does not,
JOH1
I-SATA2
replace it.
J11 I-SATA1
JD1
•
Check that the system input voltage is 100-120 VAC or 180-240 VAC.
•
Turn the power switch on and off to test the system
section(s) in this chapter.
PRESS FIT
JSEL1
SMA1 SMA2 SMA3 SMA4
MH5
A A A
DESIGNED IN USA
C
C C
A X13SEVR-SP13F
A A
C C C
REV:1.00
LAN2/3/4/5
SRW4
SRW3
JPG1
JPFR1
JPFR2
JPFR3
LED1
C
A
C A
LED4
Figure 7-3. Location of the MB Power LED
MH2
CN1
CN2
BIOS LICENSE
JPT1
FAN4
A
FAN3
MH3
Chapter 7: Troubleshooting and Support
Technical Support Procedures
Power down
JP1 J13
JP2
J16
SMA5
C A
LED9
MAC CODE MAC CODE
IPMI CODE IPMI CODE
BAR CODE BAR CODE BAR CODE BAR CODE
JVRM1
JIPMB1
JDBG1
80
or
the system before
A
C
J17
LAN1
MH1
JF1
LE1
LE1
A C
JPWR1
JF1
CUT OUT
JPWR2
FAN1
BT1
FAN2
JPI2C1
MH4
MH11