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State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
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If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...
Preface Contents Contacting Supermicro ......................9 Chapter 1 Introduction 1.1 Overview ..........................10 1.2 System Features ........................11 Front View .........................11 Control Panel .........................12 Rear View ..........................13 1.3 System Architecture ......................15 Main Components ......................15 System Block Diagrams ....................17 1.4 Motherboard Layout ......................18 Quick Reference Table ......................19 Chapter 2 Server Installation 2.1 Overview ..........................20...
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Preface Installing the Outer Rails onto the Rack ................27 2.5 Installing the Chassis into a Rack ..................28 Removing the Chassis from the Rack ................29 Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................30 3.2 Accessing the System ......................31 Removing the Top Cover ....................31 3.3 Static-Sensitive Devices .....................32 Precautions ........................32 3.4 Processor and Heatsink Installation ...................33...
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Preface 6.4 Cable Management Arm.....................90 6.5 TPM Security Module ......................92 6.6 Intel Virtual RAID on CPU (VROC) ..................93 Requirements and Restrictions ..................93 Supported SSDs and Operating Sytems ................93 Additional Information .......................94 Hardware Key ........................94 Configuring Intel VMD .......................95 Configuring VMD Manually ....................95 Status Indications ......................101 Hot-Swap Drives ......................101 Hot-unplug ........................101...
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7.8 Where to Get Replacement Components ................114 7.9 Reporting an Issue ......................114 Technical Support Procedures ..................114 Returning Merchandise for Service .................114 Vendor Support Filing System ..................115 7.10 Feedback .........................115 7.11 Contacting Supermicro .....................116 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...
2U Rackmount 1.7 x 17.2 x 29.3in. / 43 x 437 x 746mm (HxWxD) A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-220H-TN24R have been certified as compliant with UL or CSA: HS219-R12X12, HS219-R16X12, HS219-R26X12, HS219- R13DX12, HS219-R16DX12, HS219-12, HS219-16, HS219-26, HS219-13D, HS219-16D.
Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Control Panel Service Tag Figure 1-1. SYS-220H-TN24R Front View System Features: Front Feature Description Control Panel One control panel (see Control Panel for details)
Chapter 1: Introduction Control Panel Power Button UID Button Power LED HDD LED NIC1 LED NIC2 LED Power Fail LED Information LED Figure 1-2. Control Panel Control Panel Features Feature Description The main power button is used to apply or remove power from the power supply to the server.
Chapter 1: Introduction Rear View BMC LAN Port VGA Port Power Supply USB Ports Power Supply Figure 1-3. System: Rear View System Features: Rear Feature Description Power Supplies Two redundant power supply modules, PWS1 on the left, PWS2 on the right Two USB 3.0 ports BMC LAN One RJ45 dedicated BMC LAN port...
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Chapter 1: Introduction Power Supply Indicators Power Supply Condition Green LED Amber LED No AC Power to Power Supply Power Supply critical events causing a shutdown/ failure/ OCP/ OVP/ Fan Fail/ Amber LED OTP/ UVP Power Supply Warning Events Where the power supply continues to operate;...
Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system's main components, a system block diagram, and a motherboard layout with the connectors and jumpers called out. Main Components Slot 3-4 Riser Cage Slot 5-8 Riser Cage Slot 1-2 Riser Cage DIMMs Heatsink...
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Chapter 1: Introduction System Features: Top Feature Description Power Supply Dual redundant modules, PWS-1K63A-1R DIMM slots 32 DIMM memory slots Processors Dual Intel Xeon® Scalable Processors with heatsinks, SNK-P0078P System Fans Four 8-cm dual counter-rotating PWM fans, FAN-0223L4 Service Tag Service tag with serial number / BMC ADMIN password Backplane 24 SAS3/SATA3/NVMe4 storage device backplane, BPN-NVME4-HS219N-S24...
Chapter 1: Introduction System Block Diagrams The block diagrams below shows the connections and relationships between the subsystems and major components of SYS-220H-TN24R. Figure 1-5. SYS-220H-TN24R Block Diagram...
Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12DHM-6 motherboard with a jumper, connector, and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information, and jumper settings, refer to Chapter 4 or the Motherboard Manual.
Open (Normal) Connector Description Onboard CMOS battery FAN1 ~ FAN8 6-pin system cooling fan headers JAIOM1 The Supermicro® Advanced I/O Module (AIOM) slot JF3_JIPMB1 6-pin BMC external I C header (for an BMC card) JFP1 Front control panel header JFP2...
Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory, etc., refer to Chapter 3 for details on installing those specific components.
Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.
Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.
Chapter 2: Server Installation • The air entering the data center should be filtered with MERV 11 to MERV 13 filters. Gaseous Contamination Specifications The total gaseous contamination, i.e., copper and silver corrosion rates, should not exceed ANSI/ISA Standard 71.04-2013, severity level G1 (mild) as described below: •...
Chapter 2: Server Installation 2.4 Installing the Rails This section provides information on installing the chassis into a rack unit with the rails provided. There are a variety of rack units on the market, which may mean that the assembly procedure will differ slightly from the instructions provided.
Chapter 2: Server Installation Releasing the Inner Rail Each inner rail has a locking latch. This latch prevents the chassis from coming completely out of the rack when the chassis is pulled out for servicing. To mount the rail onto the chassis, first release the inner rail from the outer rails. 1.
Chapter 2: Server Installation Installing the Inner Rails Begin the rack mounting procedure by installing the inner rails to the chassis. 1. Identify the left and right inner rails. They are labeled. 2. Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail.
Chapter 2: Server Installation Installing the Outer Rails onto the Rack 1. Press upward on the locking tab at the rear end of the middle rail. 2. Push the middle rail back into the outer rail. 3. Hang the hooks on the front of the outer rail onto the square holes on the front of the rack.
Chapter 2: Server Installation 2.5 Installing the Chassis into a Rack Once rails are attached to the chassis and the rack, you can install the server. Warning: Mounting the system into the rack requires at least two people to support the chassis during installation.
Chapter 2: Server Installation Removing the Chassis from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.
Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components requires that power first be removed from the system.
Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The CSE-HS219-R1K63P chassis features a removable top cover, which allows easy access to the inside of the chassis. Removing the Top Cover 1. Press the release button and slide the cover toward the rear. 2.
Chapter 3: Maintenance and Component Installation 3.3 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect the system PCBs from ESD. Precautions •...
• Thermal grease is pre-applied on new heatsinks. No additional thermal grease is needed. • Refer to the Supermicro website (https://www.supermicro.com/en) for updates on proces- sor and memory support. • All graphics in this manual are for illustration only. Your components may look different.
Chapter 3: Maintenance and Component Installation The Processor Carrier Assembly The processor carrier assembly is comprised of the processor and the processor carrier. To create the processor carrier assembly, please follow the steps below: Note: Before installation, be sure to review the Static-Sensitive Devices section earlier in this chapter.
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Chapter 3: Maintenance and Component Installation 3. Locate the lever on the carrier and press it down as shown below. 4. Using pin 1 as a guide, carefully align the CPU keys on the processor (A & B) with those on the carrier (a & b) as shown below. Latch CPU Key (on the processor)
Chapter 3: Maintenance and Component Installation The Processor Heatsink Module (PHM) After creating the processor carrier assembly, follow the instructions below to mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink.
Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation The CPU socket comes with a plastic protective cover, which needs to be removed before installing the Processor Heatsink Module (PHM). Do this by gently squeezing the grip tabs then pulling the cover off.
Chapter 3: Maintenance and Component Installation Installing the PHM into the CPU Socket After assembling the Processor Heatsink Module (PHM), you are ready to install it into the CPU socket. 1. Locate four threaded fasteners (a, b, c, d) on the CPU socket. (a, b, c, d: Threaded Fasteners) CPU Socket Pin1 2.
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Chapter 3: Maintenance and Component Installation 4. Align peek nut "A" (next to the triangular pin 1 on the heatsink) with threaded fastener "a" on the CPU socket. Then align peek nuts "B", "C", "D" on the heatsink with threaded fasteners "b", "c", "d"...
Chapter 3: Maintenance and Component Installation Removing the PHM from the CPU Socket Before removing the PHM from the motherboard, first shut down the system and unplug the AC power cord from all power supplies. 1. Use a T30-bit screwdriver to loosen the four peek nuts on the heatsink in the sequence of A, B, C, and D.
Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the PHM To remove the processor carrier assembly from the PHM, please follow the steps below: 1. Detach the four plastic clips (marked a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (marked A, B, C, D) as shown below.
Chapter 3: Maintenance and Component Installation Removing the Processor from the Processor Carrier Assembly Once you have removed the processor carrier assembly from the PHM, you are ready to remove the processor from the processor carrier by following the steps below. 1.
Chapter 3: Maintenance and Component Installation 3.5 Memory Support and Installation Note: Check the Supermicro website for recommended memory modules. Important: Exercise extreme care when installing or removing DIMM modules to pre- vent any possible damage. Memory Support The X12DHM-6 supports up to 8TB 3DS LRDIMM/LRDIMM/3DS RDIMM/RDIMM DDR4 (288-pin) ECC memory with speeds of 3200/2933/2666 MHz in 32 memory slots and up to 8TB Intel Optane PMem 200 Series with speeds up to 3200 MHz.
Chapter 3: Maintenance and Component Installation DDR4 Memory Population Guidelines The following memory population table was created based on guidelines provided by Intel to support Supermicro motherboards. Memory Population for DDR4-only Configurations, 32 DIMM Slots CPUs/DIMMs Memory Population Sequence 1 CPU & 1 DIMM 1 CPU &...
Chapter 3: Maintenance and Component Installation Optane PMem 200 Series For 3rd Gen Intel Xeon Scalable Platinum, Gold and selected Silver processors Symmetric Population for Each CPU with PMem + DDR4 DIMM DDR4 & Modes interl- PMem leve 1 - x4 DDR4 DDR4 DDR4...
Chapter 3: Maintenance and Component Installation PMem Notes • PMem 200 Series are supported on 3rd gen Intel Xeon Scalable Platinum, Gold and se- lected Silver processors. • Do not mix PMem and NVDIMMs within the platform. • For MM, NM/FM ratio is between 1:4 and 1:16. The capacity not used for FM can be used for AD.
Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the slots based on the recommended DIMM population tables shown above. 2. Push the release tabs on both ends of the DIMM slot outwards to unlock it. 3.
Chapter 3: Maintenance and Component Installation 3.6 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.
Chapter 3: Maintenance and Component Installation 3.7 Storage Drives The storage drives are mounted in tool-less drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. For compatible storage drives, see the SYS-220H-TN24R product page. Installing Drives Figure 3-3.
Chapter 3: Maintenance and Component Installation Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using BMC. Note: If you are using VROC, see the VROC appendix in this manual instead.
Chapter 3: Maintenance and Component Installation Installing M.2 Solid State Drives The X12DHM-6 motherboard has two hybrid PCIe 3.0 and NVMe or SATA M.2 slots (M.2-H1, M.2-H2). M.2 allows for a variety of card sizes, increased functionality, and spatial efficiency. The M.2 slot on the motherboard supports PCIe 3.0 x2 or SATA 3.0 devices in the 2280 and 22110 form factors.
Chapter 3: Maintenance and Component Installation 3.8 System Cooling Fans Four 8-cm heavy-duty fans provide cooling for the system. Fans are hot-swapped and can be replaced without powering down the system. The electrical connections are automatically made when a fan is inserted into its slot. Make sure the chassis cover is only off for a short time and makes a good seal when replaced for the cooling air to circulate properly through the system.
Chapter 3: Maintenance and Component Installation Air Shrouds Air shrouds concentrate airflow to maximize fan efficiency. The SYS-220H-TN24R includes one air shroud for each CPU. Air Shroud for Memory (CPU1/2) Two air shrouds cool the DIMM slots controlled by CPUs 1 and 2 (see figure below). 1.
Chapter 3: Maintenance and Component Installation 3.9 Expansion Cards The SYS-220H-TN24R series can support up to eight expansion cards. BMC LAN Port VGA Port Power Supply USB Ports Power Supply Figure 3-9. Expansion Card Slots Expansion Card Slot Configurations Enabling any of the eight expansion card slots in this system requires optional parts that are sold separately.
Chapter 3: Maintenance and Component Installation Before following the procedure below to install expansion cards, first turn off and remove power from the system as described in section 3.1 then remove the top cover. Installing Expansion Cards 1. Remove any slimline SAS cables connected to the riser card and pull up the riser card brackets.
(CPU2) Up to 15W* (Optional) *AIOM cards exceeding the 15W Slot Power Envelope may require restricted conditions to meet thermal specifications of the AIOM card. Contact your Supermicro account representative for more information. Figure 3-11. AIOM Chassis Slot Installing AIOM 1.
Failed power supply modules can be replaced without powering down the system. Replacement modules can be ordered directly from Supermicro. An amber light on the power supply is illuminated when the power is switched off. A green light indicates that the power supply is operating.
Chapter 3: Maintenance and Component Installation I/O Board Cable I/O Board Cable Cable Cable Part Number Connection From Connection To I/O Board Cable CBL-SAST-1225LP Motherboard, JIO1 I/O Board, JIO1 Cable Cable Part Number Connection From Connection To CBL-SAST-1225LP Motherboard, JIO1 I/O Board, JIO1...
Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.
Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header...
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C) header (JNVI2C1), used for PCIe SMBus clock and data connections, provides hot-plug support via a dedicated SMBus interface. This feature is only available for a Supermicro complete system with an SMCI-proprietary NVMe add-on card and a proper cable installed. See the table below for pin definitions.
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Chapter 4: Motherboard Connections VROC RAID Key Header A VROC RAID Key header is located at JRK1 on the motherboard. Install a VROC RAID Key on JRK1 for NVMe RAID support as shown in the illustration below. Please refer to the layout below for the location of JRK1.
These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.
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Chapter 4: Motherboard Connections Power On & BMC/BIOS Status LED Button The Power On and BMC/BIOS Status LED button is located on pins 1 and 2 of JFP1. Momentarily contacting both pins will power on/off the system or display BMC/BIOS status. Refer to the tables below for more information.
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Chapter 4: Motherboard Connections Information LED (OH/Fan Fail/PWR Fail/UID LED) The Information LED (OH/Fan Fail/PWR Fail/UID LED) connection is located on pins 7 and 8 of JFP1. The LED on pin 7 is active when the UID button (JUIDB1) on the rear I/O panel is pressed.
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Chapter 4: Motherboard Connections ID_UID Switch/HDD LED The UID Switch/HDD LED connection is located on pins 13 and 14 of JFP1. The UID switch is used for a chassis that supports a front UID switch. The front UID switch functions in the same way as the rear UID switch;...
Chapter 4: Motherboard Connections 4.3 Input/Output Ports I/O Ports The low-profile slimSAS I/O connector, located at JIO1, is used to connect the motherboard to an I/O mezzanine board, AOM-HS119-IO, to provide VGA/COM/BMC/USB connections. I/O Ports from AOM-HS119-IO Description BMC_LAN Port USB 0 (3.0) USB 1 (3.0) VGA Port...
Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
Chapter 4: Motherboard Connections 4.5 LED Indicators BMC Heartbeat LED A BMC Heartbeat LED is located at LEDM1 on the motherboard. When LEDM1 is blinking, the BMC is functioning normally. Refer to the table below for more information. BMC Heartbeat LED Indicator LED Color Definition Green:...
Chapter 4: Motherboard Connections 4.6 Storage Ports I-SATA 3.0 Ports The X12DHM-6 has an I-SATA 3.0 header (JS1) with support for eight I-SATA ports (I-SATA0~7) on the motherboard. These SATA ports are supported by the Intel C621A chipset. Refer to Motherboard manual for the locations of JS1 in its layout image.
USB/SATA DVD drive, or a USB flash drive, or the IPMI KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
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Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.
Chapter 5: Software 5.2 Driver Installation The Supermicro website contains drivers and utilities for your system at https:// www. supermicro. com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard.
5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).
This can be found on a sticker on the chassis and a sticker on the motherboard. The sticker also displays the BMC MAC address. If necessary, the password can be reset using the Supermicro IPMICFG tool. Figure 5-5. BMC Password Label Chapter 1 for the label location.
Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes alternate configurations and optional system components. Optional Parts Storage drive options Power options Cable Management Arm TPM security module Intel VROC RAID Key 6.1 Storage Drive Options The storage drive bays can support SATA, SAS, and NVMe in any combination. To enable SAS, SATA, and NVMe, additional hardware is required.
Chapter 6: Optional Components For Drive Bay Configuration Options excluding 24 NVMe Slots 1-2 Configuration Options Default: No PCIe Slots Slot # Slot Config Part Numbers Slot 1 Not Available MCP-120-21101-0N (Included with system) Slot 2 Not Available 2 PCIe x8 Slots Slot # Slot Config Part Numbers...
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Chapter 6: Optional Components Slots 3-4 Configuration Options Default: No PCIe Slots Slot # Slot Config Part Numbers Slot 3 Not Available MCP-120-21101-0N (Included with system) Slot 4 Not Available 2 PCIe x8 Slots Slot # Slot Config Part Numbers MCP-240-21102-0N Slot 3 PCIe 4.0 x8 (CPU2)
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Chapter 6: Optional Components Slots 5-8 Configuration Options Default: No PCIe Slots Slot # Slot Config Part Numbers Slot 5 Not Available Slot 6 Not Available MCP-120-21902-0N (Included with system) Slot 7 Not Available Slot 8 Not Available Option 1: 4 PCIe x8 Slots Slot # Slot Config Part Numbers...
Chapter 6: Optional Components 6.3 Power Supply Modules Power Supply Module Options Watts Part Number 80Plus Level 1200 PWS-1K24A-1R Titanium 1600 PWS-1K63A-1R (default in SYS-220H-TN24R) Titanium 2600 PWS-2K63A-1R Titanium 6.4 Cable Management Arm The system supports a cable management arm (CMA), which keeps the rear cables organized and clear of the rail mechanisms when the system is extended out the front of the rack for maintenance.
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Chapter 6: Optional Components Figure 6-2. Installing the Connectors 3. Slide CMA connector #3 forward onto the two posts on the rear of the left middle rail. It snaps into place. 4. For CMA connector #4, align the metal tabs with the slots on the rear of the left outer rail and push it forward.
It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V •...
Chapter 6: Optional Components 6.6 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •...
Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.
Chapter 6: Optional Components Configuring Intel VMD VMD must be enabled on PCIe ports which have NVMe drives attached to them in order for those drives to be added to a VROC RAID configuration. The default BIOS setting for the NVMe Mode Switch is Auto which automatically enables VMD on all installed NVMe drives.
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Chapter 6: Optional Components This table identifies the NVMe Port Resources in the X12 Hyper Servers. Enable VMD on the NVMe drive’s corresponding hardware stack according to the VMD BIOS Settings table. Intel VMD BIOS Settings System Model CPU1 NVMe Slots CPU2 NVMe Slots VMD Config for PCH...
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Chapter 6: Optional Components Intel VMD BIOS Settings VMD Config for PCH Ports: M.2 A,B PCH Root Port 0 PCH Root Port 4 VMD on IOU 1: VMD on IOU 1: VMD port 2A VMD port 2A VMD port 2B NVMe 0,1,2,3 VMD port 2B NVMe 12,13,14,15...
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Chapter 6: Optional Components 5. Choose Enable for “Enable/Disable VMD” for IOU 1 to list the available devices under IOU 1. Figure 6-6. BIOS, Enabling VMD on devices under CPU2 (Example) Figure 6-7. BIOS, Enabling VMD on CPU 2 (Example)
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Chapter 6: Optional Components 6. Enable the NVMe port resource according to table above for the NVMe drives that will be used in a RAID configuration. Figure 6-8. BIOS, Enabling CPU2 (Example) 7. Choose whether to make the NVMe drives in this IOU Hot Plug Capable by selecting Enabled or Disabled.
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Chapter 6: Optional Components Figure 6-9. BIOS, Enabling CPU2 Completed (Example, SYS-220H-TN24R) 9. Press [F4] to save the configuration and reboot the system. Note: If there is an existing RAID configuration, delete the RAID volume associated with the VMD controller before disabling the controller. Failure to do so may lead to unexpected behavior.
Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blink Fault Solid ON Rebuilding 1 Hz Blink IBPI SFF 8489 Defined Status LED States Hot-Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other...
Chapter 7: Troubleshooting and Support Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking Products. •...
Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports the Baseboard Management Controller (BMC) interface. BMC is used to provide remote access, monitoring, and management. There are several BIOS settings that are related to BMC.
Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service sections in this chapter. Power down the system before changing any non hot-swap hardware components.
• Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary.
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Also check the Control panel Overheat LED. • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...
7.4 POST Codes The AMI UEFI BIOS supplies checkpoint codes, which are documented online at http://www. supermicro.com/support/manuals/ ("AMI BIOS POST Codes User's Guide"). When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, the POST codes can be viewed from the BMC using the Post Snooping function.
Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
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USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
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Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
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Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the toolbar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
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Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.
Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.
7.8 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.
For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.10 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.
Chapter 7: Troubleshooting and Support 7.11 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.
Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
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Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
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Appendix A: Warning Statements . ٌ ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز ٍ...
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Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .יש...
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Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
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Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
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Appendix A: Warning Statements אזהרה מפני ניתוק חשמלי !אזהרה יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק .לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد انطاقت...
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Appendix A: Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !אזהרה .צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד واملدربيه...
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Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
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Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
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Appendix A: Warning Statements هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل اسحبذال البطارية فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
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Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
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Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时,背板上有很危险的电压或能量,进行维修时务必小心。 警告 當系統正在進行時,背板上有危險的電壓或能量,進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
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Appendix A: Warning Statements هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
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Appendix A: Warning Statements תיאום חוקי החשמל הארצי !אזהרה .התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة بالكهرباء 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
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Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. סילוק המוצר !אזהרה .סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה التخلص...
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Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
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Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
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사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...
Appendix B: System Specifications Appendix B System Specifications Processors Dual 3rd Generation Intel® Xeon® Scalable processors in LGA4189 socket; Supports CPU TDP up to 270W. Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel®...