Quantum SuperLoader 3A Series User Manual page 82

Error Description
A8 Destination Element Full
A9 Picker Full
AA Picker Cartridge Sensor Error
AB Drive Path Sensor Error
AC Mail Slot Door Sensor Error
Quantum SuperLoader 3A Series User's Guide
Suggested Actions
• Verify the expected destination really does not have a
cartridge.
• Run the
Loader—Health Check
• If destination is a magazine, install and remove a
cartridge from the selected slot and try again. If error
continues, replace the magazine.
• If destination is the tape drive, verify the tape drive
does not have a cartridge.
• Power cycle the autoloader.
• If error continues, contact customer support.
• If the cartridge is in the mailslot opening, remove it.
• Verify that the mailslot is fully closed.
• Verify that there is no debris in the mailslot opening.
• Look in the front of the autoloader and confirm that
the picker is full.
• Run the
Loader—Health Check
• If all previous steps fail, contact customer support.
• Look in the front of the autoloader and confirm the
picker is full.
• Run the
Loader—Health Check
• If all previous steps fail, contact customer support.
• Run the
Loader—Health Check
• Power cycle the autoloader.
• If all previous steps fail, contact customer support.
• Insert a cartridge into the autoloader via the mailslot.
• Power cycle the autoloader.
• If all previous steps fail, contact customer support.
Chapter 5 Troubleshooting
Autoloader Troubleshooting
test.
test.
test.
test.
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