Quantum SuperLoader 3A Series User Manual page 78

Error Description
26 Message Send ID error
27 Message Bad
28 Message parameter Bad
29 Invalid Element
2A Invalid Element Status
2B–2F Firmware tables and stacks
invalid
Quantum SuperLoader 3A Series User's Guide
Suggested Actions
• Power cycle the autoloader.
• If the previous step fails, contact customer support.
• Check the SCSI bus cables and terminators.
• Check the host adapter.
• If all previous steps fail, contact customer support.
• Check the host device driver.
• Check the host application.
• Check the SCSI bus cables and terminators.
• Check the host adapter.
• Power cycle the autoloader. Repeat checks after
power cycle.
• If all previous steps fail, contact customer support.
• Check the host device driver.
• Check the host application.
• Power cycle the autoloader. Repeat checks after
power cycle.
• If all previous steps fail, contact customer support.
• Check the host device driver.
• Check the host application.
• Power cycle the autoloader. Repeat checks after
power cycle.
• If all previous steps fail, contact customer support.
• Check for a
Hard Error
log, power cycle the autoloader and run
Hard Error
the
Loader—Health Check
• Check www.quantum.com
Chapter 5 Troubleshooting
Autoloader Troubleshooting
log. If an error displays in the
test.
for firmware updates.
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