Quantum SuperLoader 3A Series User Manual page 70

Problem
The autoloader does not turn on.
The front panel and light indicators do not
turn on.
The front panel does not display information,
but light indicators above the front panel are
turned on.
Quantum SuperLoader 3A Series User's Guide
Suggested Action
The power cable or source is malfunctioning. The
autoloader is incorrectly configured.
• Check all outlets and power cables for proper
connection.
• Contact customer support.
• Verify that the autoloader is plugged in.
• Verify that the power switch on the back is turned
on.
• Verify that the drive carrier assembly is locked into
the autoloader chassis with the four screws
supplied.
• Contact customer support.
• Connect to the autoloader using On-board Remote
Management via the autoloader remote
management Ethernet port (see
Then issue a
System Reset
page.
• Verify that the drive carrier assembly is locked into
the autoloader chassis with the four screws
supplied.
• On the front panel, press and hold the power
switch for 15 seconds, then turn the rear power
switch off. Wait 60 seconds and turn the rear power
switch back on.
• Contact customer support.
Chapter 5 Troubleshooting
Before Contacting Customer Support
figure 1
from the
Diagnostics
on page 3).
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