Page 1 Setup Guide QX and QXS *6-68389-01* 6-68389-01 Rev J...
Page 2 Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi V4000, FlexTier, GoVault, Lattus, NDX, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q brackets design), the Quantum logo, Quantum Be Certain (and the Q brackets design), Quantum Vision, Scalar, StorageCare, StorNext, SuperLoader, Symform, the Symform logo (and design), vmPRO, and Xcellis are either registered trademarks or trademarks of Quantum Corporation and its affiliates in the United States and/or other countries.
Page 3: Table Of Contents
Contents Preface Chapter 1: Components QXS-3 Series Storage 2U12-Drive Chassis 2U24-Drive Chassis QXS-3 Series RAID Chassis : Rear Panel Layout Controller I/O Module – Rear Panel Components Expansion Chassis- Rear Panel Components QXS-4 Series and StorNext Storage QXS-4 Series Storage StorNext Storage 2U12-Drive Chassis 2U24-Drive Chassis...
Page 4 Contents 2U12, 2U24, and 2U48 RAID Chassis: Rear Panel Layout 2U12, 2U24, and 2U48 Controller I/O Module – Rear Panel Components 2U12, 2U24, and 2U48 Expansion Chassis – Rear Panel Components 4U56 Drive System 4U56 Drive Chassis Drawers 4U56 RAID Chassis: Rear Panel Layout 4U56 Controller I/O Module –...
Page 5 Contents Install Drives Into the QXS 12-Drive and 24-Drive Chassis Populate QXS 48-Drive Drawers Opening and Closing a Drawer Aligning an AMS or Drive Into a drawer Installing an AMS Into a drawer Installing a Drive Into a drawer Install Drives Into the QXS-456 Drive Chassis FDE Considerations Connect the RAID Chassis and Expansion Chassis Supported/Unsupported Configurations...
Page 6 Contents Fibre Chanel Host Connection 10GbE iSCSI Host Connection 1GbE iSCSI Host Connection HD mini-SAS Host Connection iSCSI Considerations Change the CNC port mode Connect a Management Host on the Network Connect Two Storage Systems to Replicate Volumes Cabling for Replication QXS-3 Series CNC Ports and Replication QXS-4 and QXS-6 Series CNC Ports and Replication Update Firmware...
Page 7 Contents Chapter 5: Troubleshooting Troubleshooting Overview USB CLI Port Connection Fault Isolation Methodology Basic Steps Options Available For Performing Basic Steps Performing Basic Steps If the Chassis Does Not Initialize Correcting Chassis IDs Stopping I/O Diagnostic Steps Transporting Cache Isolate a Host-side CNC Connection Fault Host-side Connection Troubleshooting Featuring CNC Ports Isolate a Host-side SAS Connection Fault Host-side Connection Troubleshooting Featuring SAS Host Ports...
Page 8 Contents Chapter 6: LED Descriptions QX/QXS Cache Status LED details LEDs for 12-, 24-, 48-Drive Systems LEDs for 12-Drive RAID Chassis (2U12) LEDs for 24-Drive RAID Chassis (2U24) LEDs for 48-Drive RAID Chassis (2U48) Drive LEDs Components for 12-, 24-, 48-Drive RAID Chassis (Rear View) Controller I/O Module for 12-, 24-, 48-Drive RAID Chassis LEDs (Rear View) Controller I/O Module (Older) for 12-, 24-, 48-Drive RAID Chassis LEDs (Rear View) Power Supply LEDs for 12-, 24-, 48-Drive Systems...
Page 9 Contents Cabling Requirements Management Host Requirements Physical Requirements Environmental Requirements Electrical Requirements Site Wiring and Power Requirements Power Cable Requirements Chapter 8: Electrostatic Discharge About Electrostatic Discharge Grounding Methods to Prevent ESD Chapter 9: USB Device Connection Rear Panel USB Ports USB the CLI port Emulated Serial Port Supported Host Applications...
Page 10: Preface
QX-2400 Product Safety Statements Quantum will not be held liable for damage arising from unauthorized use of the product. The user assumes all risk in this aspect. This unit is engineered and manufactured to meet all safety and regulatory requirements. Be aware that improper use may result in bodily injury, damage to the equipment, or interference with other equipment.
Page 11 Preface For the most up to date information on QX and QXS, see: http://www.quantum.com/serviceandsupport/get-help/index.aspx#contact-support Contacts For information about contacting Quantum, including Quantum office locations, go to: http://www.quantum.com/aboutus/contactus/index.aspx QX and QXS Setup Guide...
Page 12 - Submit online service requests, update contact information, add attachments, and receive status updates via email. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Get started at: http://www.quantum.com/customercenter/...
Page 13 The QXS Storage chassis are NEBS Level 3, MIL-STD-810G (storage requirements), and European Telco compliant. The QXS Storage chassis use either AC or DC power supplies. See the Quantum web site for more information about specific models and uses: http://www.quantum.com.
Page 14 Related Documentation For information about Web links to download Quantum QX and QXS Storage guides listed QX and QXS Documentation Sheet* below, but not shipped with the product Enhancements, known issues, and late-breaking information not...
Page 15 Preface * Printed document included with product For additional information, go to Quantum’s website. Document Conventions and Symbols Table 1: Document Conventions Convention Element Blue text Cross-reference links and e-mail addresses Blue, underlined text Web site addresses Bold text Key names Text typed into a GUI element, such as into a box...
Page 16: Chapter 1: Components
Chapter 1: Components This chapter contains the following topics: QXS-3 Series Storage QXS-4 Series and StorNext Storage 2U12, 2U24, and 2U48 RAID Chassis: Rear Panel Layout 4U56 Drive System QXS-6 Series Storage QXS-648 System QXS-656 System Component Installation and Replacement Cache CompactFlash Supercapacitor Pack...
Page 17: Qxs-3 Series Storage
Chapter 1: Components QXS-3 Series Storage QXS-3 Series Storage The QXS-3 Series Storage includes the following systems: QXS-312: 2U12-drive chassis with LFF drives (3.5 inch) QXS-324: 2U24-drive chassis with SFF drives (2.5 inch) Drives not installed (must be installed on site) Note: The 2U12-drive chassis and the 2U24-drive chassis support installation of hard-disk drives (HDDs) and solid-state disks (SSDs).
Page 18: 2U24-Drive Chassis
Chapter 1: Components QXS-3 Series Storage Figure 3: 2U12 Drive Chassis (Bezel Removed) Left Ear Right Ear 1. Chassis ID LED 3. Drive status LED: Fault 2. Drive status LED: Power/Activity 4. 3.5" drive blank (typical 12 slots) 2U24-Drive Chassis Figure 4: 2U24 Drive Chassis (Bezel Installed) Figure 5: 2U Drive Chassis (Bezel Installed) 1. Chassis ID LED 4. Chassis S tatus LED: FRU OK 2.
Page 19: Qxs-3 Series Raid Chassis : Rear Panel Layout
Chapter 1: Components QXS-3 Series Storage Figure 6: 2U24 Drive Chassis (Bezel Removed) Left Ear Right Ear 1. Chassis ID LED 3. Drive Status LED: Fault Not Shown - 2.5" Drive Blank 2. Drive Status LED: Power/Activity QXS-3 Series RAID Chassis : Rear Panel Layout The diagram and table below display and identify important component items that comprise the rear panel layout of the QXS-3 Series RAID Chassis.
Page 20: Controller I/O Module - Rear Panel Components
Chapter 1: Components QXS-3 Series Storage A RAID chassis accommodates two power supply FRUs of the same type — either both AC or both DC — within the two power supply slots (see two instances of callout No.1 above). The RAID chassis accommodates two controller I/O modules of the same type in the chassis (see callouts No.2 and No.3 above).
Page 21 Chapter 1: Components QXS-3 Series Storage Figure 8: CNC Ports Configured with SFPs (FC or iSCSI) 6Gb/s CACHE SERVICE−2 LINK SERVICE−1 PORT 0 PORT 1 1. CNC ports used for host connection or replication 5. Network Port 2. CLI Port (USB - Type B) 6. Service Port 1 (used by service personnel only) 3. Service Port 2 (used by service personnel only) 7. Disabled button (used by engineering only) (Sticker shown covering the opening) 4. Reserved for future use 8. mini-SAS expansion port Host CNC Ports Configured with SFPs (1 Gb RJ-45) Figure 9 below shows a Controller I/O Module with CNC ports configured with SFPs supporting 1 Gb RJ- Figure 9: Controller I/O Module with CNC Ports...
Page 22: Expansion Chassis- Rear Panel Components
Chapter 1: Components QXS-3 Series Storage Host Ports Configured with 12 Gbit/s HD Mini-SAS Figure 10 below shows a Controller I/O Module with host interface ports configured with 12 Gbit/s HD mini- SAS (SFF-8644) connectors. Figure 10: Controller I/O Module with Host Interface Ports 12Gb/s 6Gb/s LINK...
Page 23 Chapter 1: Components QXS-3 Series Storage Figure 11: 12- and 24-Drive Expansion Chassis - Rear Panel Components SERVICE LINK LINK SERVICE LINK LINK 1. Power Supplies (AC shown) 3. Expansion I/O Module B 2. Expansion I/O Module A Figure 12: Closeup of Expansion I/O Module SERVICE LINK LINK 1. Disabled Button (used by engineering/test only) 3. Mini-SAS In Port 2. Service Port (used by service personnel only) 4.
Page 24: Qxs-4 Series And Stornext Storage
Chapter 1: Components QXS-4 Series and StorNext Storage QXS-4 Series and StorNext Storage QXS-4 Series Storage The QXS-4 Series Storage includes the following systems: QXS-412 System 2U12-drive chassis LFF drives (3.5 inch) Drives not installed (must be installed on site) QXS-424 System 2U24-drive chassis SFF drives (2.5 inch)
Page 25 SFF drives (2.5 inch) QXS-5600 System 4U56-drive chassis LFF drives (3.5 inch) Drives not installed (must be installed on site) Note: Quantum no longer ships the following StorNext QX systems. QX-1200 System 2U12-drive chassis LFF drives (3.5 inch) QX-2400 System 2U24-drive chassis SFF drives (2.5 inch)
Page 26: 2U12-Drive Chassis
Chapter 1: Components QXS-4 Series and StorNext Storage 2U12-Drive Chassis Figure 13: 2U Drive Chassis (Bezel Installed) 1. Chassis ID LED 4. Chassis S tatus LED: FRU OK 2. Chassis S tatus LED: Unit Locator 5. Chassis S tatus LED: Temperature Fault 3. Chassis S tatus LED: Fault/Service Required Figure 14: 2U12 Drive Chassis (Bezel Removed) Left Ear Right Ear 1.
Page 27: 2U24-Drive Chassis
Chapter 1: Components QXS-4 Series and StorNext Storage 2U24-Drive Chassis Figure 15: 2U Drive Chassis (Bezel Installed) 1. Chassis ID LED 4. Chassis S tatus LED: FRU OK 2. Chassis S tatus LED: Unit Locator 5. Chassis S tatus LED: Temperature Fault 3. Chassis S tatus LED: Fault/Service Required Figure 16: 2U24 Drive Chassis (bezel removed) Left Ear Right Ear 1.
Page 28 Chapter 1: Components QXS-4 Series and StorNext Storage Figure 17: 2U Drive Chassis (Bezel Installed) 1. Chassis ID LED 4. Chassis S tatus LED: FRU OK 2. Chassis S tatus LED: Unit Locator 5. Chassis S tatus LED: Temperature Fault 3. Chassis S tatus LED: Fault/Service Required Figure 18: 2U48 Drive chassis (Bezel Removed) Note: Integers atop drawers indicate drawer numbering sequence. 1.
Page 29: 2U48 Drive Chassis Drawers
Chapter 1: Components QXS-4 Series and StorNext Storage 2U48 Drive Chassis Drawers Open the chassis drawers to access the drives. Drawers 0 and 1 provide access to drive bays from the right side of the drawer; whereas drawer 2 provides access to drive bays from the left side of the drawer. These respective side views—or profiles—are shown in 2U48 Drive Chassis: Drive Slot Numbering below.
Page 30: 2U12, 2U24, And 2U48 Raid Chassis: Rear Panel Layout
Chapter 1: Components 2U12, 2U24, and 2U48 RAID Chassis: Rear Panel Layout Figure 20: 2U48 Drive chassis: Sample Drawer Population 1, 2 1. Drawer 0 4. 2.5" Sledded Drives 4-7 1, 2 1, 2 2. 2.5" Sledded drives 0-3 5. 2.5" Sledded Drives 8-11 3. Drive Status LED 6. AMS Insert (slots 12-15) The drive is oriented in the sled such that its PCBA faces upward on the top side of the drive module as shown. Electromagnetic interference protection is provided by the EMI shield within the chassis bezel.
Page 31: 2U12, 2U24, And 2U48 Controller I/O Module - Rear Panel Components
Chapter 1: Components 2U12, 2U24, and 2U48 RAID Chassis: Rear Panel Layout Figure 21: 2U12, 2U24, and 2U48 RAID Chassis: Rear Panel Layout PORT 0 PORT 1 PORT 2 PORT 3 CACHE SERVICE–2 LINK SERVICE–1 DIRTY CLEAN LINK PORT 0 PORT 1 PORT 2 PORT 3 CACHE...
Page 32 Chapter 1: Components 2U12, 2U24, and 2U48 RAID Chassis: Rear Panel Layout Figure 22: Controller I/O Module with FC or iSCSI Host CNC Ports PORT 0 PORT 1 PORT 2 PORT 3 CACHE SERVICE–2 LINK SERVICE–1 DIRTY CLEAN LINK 1. CNC FC or iSCSI with SFP+ Ports (used for host 5. Network Port connection or replication; supports SFP+ FC ...
Page 33 Chapter 1: Components 2U12, 2U24, and 2U48 RAID Chassis: Rear Panel Layout Figure 23: CNC Ports Configured with SFPs (RJ-45) 6Gb/s PORT 0 PORT 1 PORT 2 PORT 3 CACHE SERVICE−2 LINK SERVICE−1 1. CNC Ports (used for host connection or replication) 5. Network Port 2. CLI Port (USB - Type B) 6. Service Port 1 (used by service personnel only) 3. Service Port 2 (used by service personnel only) 7.
Page 34: 2U12, 2U24, And 2U48 Expansion Chassis - Rear Panel Components
Chapter 1: Components 2U12, 2U24, and 2U48 RAID Chassis: Rear Panel Layout 1. HD Mini-SAS Ports (used for host connection) 5. Network Port 2. CLI Port (USB - Type B) 6. Service Port 1 (used by service personnel only) 3. Service Port 2 (used by service personnel only) 7. Disabled Button (used by engineering only) (Sticker shown covering the opening) 4. Reserved for Future Use 8. Mini-SAS Expansion Port 2U12, 2U24, and 2U48 Expansion Chassis – Rear Panel Components The 2U12, 2U24, and 2U48 RAID Chassis support attachment to the 2U12, 2U24, and 2U48 Expansion chassis.
Page 35: 4U56 Drive System
Chapter 1: Components 4U56 Drive System 1. Disabled Button (used by engineering/test only) 2.Service Port (used by service personnel only) 3. Mini-SAS In Port 4. Mini-SAS Out Port Note: The 2U12, 2U24, and 2U48 RAID chassis support a number of expansion chassis. Refer to the Release Notes for the number of expansion chassis and number of drives supported. 4U56 Drive System The bezel, comprised of a vented cover attached to an electro-magnetic interference (EMI) shield, is pre- assembled and packed within a box contained in the master shipping container.
Page 36: 4U56 Drive Chassis Drawers
Chapter 1: Components 4U56 Drive System 1. Chassis ID LED 7. Drawer Status LED: FRU OK 2. Thumbscrew (for securing or accessing drawer) 8. Chassis Status LED: Unit Locator 3. Drawer Handle (shown in stowed position) 9. Chassis Status LED: Fault/Service Required 4. Drawer Status LED: Unit Locator 10. Chassis Status LED: FRU OK 5. Drawer Status LED: OK to Remove 11. Chassis Status LED: Temperature Fault 6. Drawer Status LED: Fault/Service Required 4U56 Drive Chassis Drawers You can open the chassis drawers to access the drives (see Figure 29 on the next page). Drawers 0 and 1 provide access to drives that are oriented vertically, such that the back face of the drive faces down, and is inserted into the drawer drive slots from above.
Page 37 Chapter 1: Components 4U56 Drive System Figure 29: 4U56 Drive Chassis (front, top, and side views) Drawer multiviews Drive rows with sequentially−numbered disk slots Key: drawer/row/slot numbering Drawer 0 slot numbers Disk row numbers Drawer 1 slot numbers Diagram legend: PN: 21−00000590−00−02 rev A Front view Revolve handle...
Page 38: 4U56 Raid Chassis: Rear Panel Layout
Chapter 1: Components 4U56 Drive System 4U56 RAID Chassis: Rear Panel Layout The diagram and table below display and identify important component items that comprise the rear panel layout of a 4U56 RAID chassis. The following image (Figure 31 below) shows a representative example of RAID chassis models included in the product series.
Page 39: 4U56 Controller I/O Module - Rear Panel Components
Chapter 1: Components 4U56 Drive System 4U56 Controller I/O Module – Rear Panel Components The Controller I/O Module has two model types, converged network (CNC) ports or HD mini-SAS. The models can be configured as follows: Host CNC ports configured with SFPs supporting the following: 4/8/16 Gb FC 10GbE iSCSI 1 Gb RJ-45...
Page 40 Chapter 1: Components 4U56 Drive System 1. CNC FC or iSCSI with SFP+ Ports (used for host 5. Network Port connection or replication; supports SFP+ FC 6. Service Port 1 (Service Personnel Use Only) transceivers) 7. Disabled Button (used by engineering only) 2. CLI Port (USB - Type B) (Sticker shown covering the opening) 3. Service Port 2 (Service Personnel Use Only) 8. Mini-SAS Expansion Port 4. Reserved for Future Use 1. iSCSI with SFP+ Ports (used for host connection or 5. Network Port replication; supports SFP+ FC transceivers) 6. Service Port 1 (Service Personnel Use Only) 2. CLI Port (USB - Type B) 7. Disabled Button (used by engineering only) 3. Service Port 2 (Service Personnel Use Only) (Sticker shown covering the opening) 4. Reserved for Future Use 8.
Page 41 Chapter 1: Components 4U56 Drive System Host CNC Ports Configured with SFPs (1 Gb RJ-45) Figure 33 below shows a controller I/O Module with CNC ports configured with SFPs supporting 1 Gb RJ- Figure 33: CNC Ports Configured with SFPs (RJ-45) 6Gb/s PORT 0 PORT 1 PORT 2...
Page 42 Chapter 1: Components 4U56 Drive System Host Ports Configured with 12 Gbit/s HD mini-SAS Figure 34 below shows a controller I/O Module with host interface ports configured with 12 Gbit/s HD mini- SAS (SFF-8644) connectors. Figure 34: Host Ports Configured with HD mini-SAS LINK LINK LINK...
Page 43 Chapter 1: Components 4U56 Drive System 56 Drive Expansion chassis: Rear Panel Components Figure 35 below and table display and identify important components that comprise the rear panel layout of a 56-Drive Expansion chassis. Figure 35: 56 Drive Expansion Chassis: Rear Panel Layout SERVICE SERVICE LINK...
Page 44: Qxs-6 Series Storage
Chapter 1: Components QXS-6 Series Storage Note: The 56-drive Expansion chassis support hot-plug replacement of redundant I/O modules, fans, and power supplies. Hot-add replacement of entire Drive chassis is also supported. Expansion I/O Module Connections The expansion I/O module connections are show in the following figure. Figure 36: Expansion I/O Module SERVICE LINK...
Page 45: Qxs-648 System
Chapter 1: Components QXS-648 System Note: The 2U48 and 4U56 drive chassis support installation of hard-disk drives (HDDs) and solid-state disks (SSDs). The drive chassis can have all HDDs or SSDs installed or a mixture of HDDs and SSDs. QXS-648 System The drive chassis include a bezel sub-assembly that attaches to the front panel of the chassis.
Page 46: 2U48 Drive Chassis Drawers
Chapter 1: Components QXS-648 System Figure 38: 2U48 Drive Chassis (Bezel Removed) Note: Integers atop drawers indicate the drawer numbering sequence. 1. Chassis ear LEDs 5. Drawer Status LED: FRU OK 2. Thumbscrew (for securing or accessing drawers) 6. Drawer Status LED: Fault/Service Required 3. Disabled Button (used by engineering only) 7. Drawer Status LED: OK to Remove 4. Drawer Handle (shown in stowed position) 8. Drawer Status LED: Unit Locator 2U48 Drive Chassis Drawers Open the Chassis drawers to access the drives. Drawers 0 and 1 provide access to drive bays from the right side of the drawer;...
Page 47: 2U48 Drive Chassis Drawers Partially Populated
Chapter 1: Components QXS-648 System Figure 39: 2U48 Drive Chassis: Drive Slot Numbering Drawer Pro les Disk bays with sequentially−numbered disk slots Right side view (Revolved Y −90°) Right side view (Revolved Y −90°) Left side view (Revolved Y +90°) Note: Drive slot numbering is also provided on the label that is laminated to the sheet metal housing (top face) on each drawer.
Page 48: Qxs-648 Raid Chassis: Rear Panel Layout
Chapter 1: Components QXS-648 System Figure 40: 2U48 Drive Chassis: Sample Drawer Population 1, 2 1. Drawer 0 4. 2.5" Sledded Drives 4-7 1, 2 1, 2 2. 2.5" Sledded Drives 0-3 5. 2.5" Sledded Drives 8-11 3. Drive Status LED 6. AMS Insert (slots 12-15) The drive is oriented in the sled such that its PCBA faces upward on the top side of the drive module, as shown. Electromagnetic interference protection is provided by the EMI shield within the chassis bezel.
Page 49: I/O Controller Module - Rear Panel Components
Chapter 1: Components QXS-648 System 1. AC Power Supplies (qty. 2) 3. Controller I/O Module A 2. AC Power Switch (qty. 2) 4. Controller I/O Module B A RAID chassis accommodates two power supply FRUs of the same type, either both AC or both DC, within the two power supply slots (see two instances of callout No.1 above). The RAID chassis accommodates two controller I/O modules within the chasis (see callouts No.3 and No.4 above).
Page 50 Chapter 1: Components QXS-648 System Host CNC Ports Configured with SFPs (FC or iSCSI) The following figure shows CNC ports configured with SFP+ transceivers that support 4, 8, or 16 Gb FC, or 10 GbE iSCSI connections. The SFPs look identical. Refer to the CNC LEDs that apply to the specific configuration of your CNC ports.
Page 51 Chapter 1: Components QXS-648 System Host CNC Ports Configured with SFPs (1 Gb RJ-45/iSCSI) The following figure shows a Controller I/O Module with CNC ports configured with SFPs supporting 1 Gb RJ-45. Figure 43: CNC Ports Configured with SFPs (RJ-45) 6Gb/s MGMT EXP 0 EXP 1 PORT 0 PORT 1...
Page 52: Qxs-648 Expansion Chassis - Rear Panel Components
Chapter 1: Components QXS-648 System Host Ports Configured with 12 Gbit/s HD mini-SAS The following figure shows an I/O Controller Module with host interface ports configured with 12 Gbit/s HD mini-SAS (SFF-8644) connectors. Figure 44: Host Ports Configured with HD mini-SAS LINK LINK LINK LINK...
Page 53: Qxs-656 System
Chapter 1: Components QXS-656 System Figure 46: Closeup of Expansion I/O Module 6Gb/s 6Gb/s 6Gb/s 6Gb/s S ERVICE LINK LINK LINK LINK 1. HD Mini-SAS Ports–SAS In 3. HD Mini-SAS Ports–SAS Out 2. Service Port (used by service personnel only) Note: The 2U48 RAID chassis support a number of expansion chassis. Refer to the Release Notes for the number of expansion chassis and number of drives supported.
Page 54 Chapter 1: Components QXS-656 System Figure 47: 4U56 Drive Chassis (Bezel Installed) 1. Chassis ID LED 4. Chassis Status LED: FRU OK 2. Chassis Status LED: Unit Locator 5. Chassis Status LED: Temperature Fault 3. Chassis Status LED: Fault/Service Required Figure 48: 4U56 Drive Chassis (Bezel Removed) Note: Drawer 0 is on the left of the chassis and Drawer 1 is on the right. 1.
Page 55: 4U56 Drive Chassis Drawers
Chapter 1: Components QXS-656 System 4U56 Drive Chassis Drawers You can open the chassis drawers to access the drives (see Figure 49 below). Drawers 0 and 1 provide access to drives that are oriented vertically, such that the back face of the drive faces down, and is inserted into the drawer drive slots from above.
Page 56: Qxs-656 Raid Chassis: Rear Panel Layout
Chapter 1: Components QXS-656 System Figure 50 below provides two different view orientations of the drive module used in 4U56 drive chassis. Figure 50: 4U56 Drive or AMS Insert 1. 3.5" Sledded Drive Module Assembly (front view) 3. 3.5" Drive Module Aligned for Insertion into Drawer (AMS insert looks like drive module) 2. Drive LEDs The chassis support LFF Midline SAS and LFF Enterprise self-encrypting drives that work with the Full Disk Encryption (FDE) feature.
Page 57 Chapter 1: Components QXS-656 System Figure 51: QXS-656 RAID Chassis: Rear Panel Layout LINK LINK LINK LINK LINK LINK LINK LINK 12Gb/s 12Gb/s 12Gb/s 12Gb/s 6Gb/s 6Gb/s EXP 0 EXP 1 EXP 0 EXP 1 S AS 0 S AS 1 S AS 2 S AS 3 S AS 0 S AS 1 S AS 2 S AS 3 LINK 1...
Page 58: I/O Controller Module - Rear Panel Components
Chapter 1: Components QXS-656 System QXS-656 I/O Controller Module – Rear Panel Components The I/O Controller Module has two model types, converged network controller (CNC) or HD mini-SAS. The models can be configured as follows: Host CNC ports configured with SFPs supporting the following: 4/8/16 Gb FC 10GbE iSCSI 1 Gb RJ-45...
Page 59 Chapter 1: Components QXS-656 System Host CNC Ports Configured with SFPs (1 Gb RJ-45/iSCSI) The following figure shows a Controller I/O Module with CNC ports configured with SFPs supporting 1 Gb RJ-45. Figure 53: CNC Ports Configured with SFPs (RJ-45) 6Gb/s MGMT EXP 0 EXP 1 PORT 0 PORT 1...
Page 60: Qxs-656 Expansion Chassis - Rear Panel Components
Chapter 1: Components QXS-656 System Figure 54: Host Ports Configured with HD mini-SAS LINK LINK LINK LINK 12Gb/s 12Gb/s 6Gb/s EXP 0 EXP 1 S AS 0 S AS 1 S AS 2 S AS 3 LINK 1 CACHE S ERVICE−2 LINK S ERVICE−1 LINK 0 1.
Page 61 Chapter 1: Components QXS-656 System Figure 55: QXS-656 Expansion Chassis (4U56) – Rear Panel Components 6Gb/s 6Gb/s 6Gb/s 6Gb/s 6Gb/s 6Gb/s 6Gb/s 6Gb/s S ERVICE S ERVICE LINK LINK LINK LINK LINK LINK LINK LINK 1. Expansion module A 4. AC power supply module 2. Expansion module B 5. Fan control module 3.
Page 62: Component Installation And Replacement
Note: See the “About volume cache options” and “Changing system cache settings” topics in the Quantum Disk Storage Management Utility Users Guide for setting options. QX and QXS Setup Guide...
Page 63: Compactflash
Chapter 1: Components CompactFlash CompactFlash During a power loss or controller failure, data stored in cache is saved to non-volatile memory (CompactFlash). After the issue is corrected, the data is restored to cache, and then written to the drives. CompactFlash provides unlimited cache memory backup time. To protect against writing incomplete data to drives, the image stored on the CompactFlash is verified before it is written to the drives.
Page 64: Supercapacitor Pack
Chapter 1: Components Supercapacitor Pack Supercapacitor Pack To protect controller module cache in case of power failure, each controller module is equipped with supercapacitor technology. Along with CompactFlash memory, within each controller module, allows the cache memory to be written to the drives at any time. The supercapacitor pack provides energy for backing up unwritten data in the write cache to the CompactFlash, in the event of a power failure.
Page 65: Chapter 2: Installing The Chassis
Chapter 2: Installing the Chassis This chapter contains the following topics: Enclosure Installation Checklist Network Equipment-Building System (NEBS) Level 3 Compliance Install Drives Into the QXS 12-Drive and 24-Drive Chassis Populate QXS 48-Drive Drawers Install Drives Into the QXS-456 Drive Chassis FDE Considerations Connect the RAID Chassis and Expansion Chassis QXS, QXS-3, and QXS-4 Series Drive Chassis Reverse Cabling Illustrations...
Page 66: Enclosure Installation Checklist
Chapter 2: Installing the Chassis Enclosure Installation Checklist Enclosure Installation Checklist Table 2 below outlines the steps required to install the RAID and expansion chassis, and initially configure and provision the storage system. To ensure successful installation, perform the tasks in the order presented.
Page 67: Network Equipment-Building System (Nebs) Level 3 Compliance
None reported Product Documentation Requirements NEBS product documentation requirements applying to Quantum QXS Storage RAID and expansion chassis are listed beneath “NEBS (Level 3)” in the Index — under either GR-1089-CORE Issue 5 or GR-63- QX and QXS Setup Guide...
Page 68: Install Drives Into The Qxs 12-Drive And 24-Drive Chassis
Chapter 2: Installing the Chassis Install Drives Into the QXS 12-Drive and 24-Drive Chassis CORE Issue 3 — together with adjacent page locations. NEBS topics are integrated within the overall content of this setup guide. The requirement designators in the Index have been codified for use within index marker tags according to the following example: NEBS generic requirement number “R1-3 [155]”...
Page 69 Chapter 2: Installing the Chassis Install Drives Into the QXS 12-Drive and 24-Drive Chassis Important Considerations For the 2U12 chassis, always install the first drive into slot 0, and then populate slots 1-11 sequentially with any additional drives. For the 2U24 chassis, always install the first drive into slot 0, and then populate slots 1-23 sequentially with any additional drives.
Page 70: Populate Qxs 48-Drive Drawers
Chapter 2: Installing the Chassis Populate QXS 48-Drive Drawers Step 3: Install the Bezel (2U12 or 2U24 Chassis) 1. Orient the bezel to align its back side with the front face of the chassis as shown in the figure below. 2.
Page 71 Chapter 2: Installing the Chassis Populate QXS 48-Drive Drawers 1. Using a Torx T15 or straight blade screwdriver, loosen the drawer stop screw on the front face of the drawer. Once the screw is loosened, turn the outer thumbwheel counter-clockwise to unlock the drawer. Take care not to remove the screw.
Page 72: Aligning An Ams Or Drive Into A Drawer
Always install drives in the 2U48 chassis in slot 0-3 first (drawer 0). Quantum recommends that you distribute additional drives among the three drawers to mitigate potential performance bottlenecks. Populate any empty drive slots with an AMS insert to allow proper cooling of the chassis.
Page 73: Installing An Ams Into A Drawer
Chapter 2: Installing the Chassis Populate QXS 48-Drive Drawers Each drive is mated to a connector on the drawer PCBA. In the absence of quantity-four drives, the chassis uses an AMS insert within drive bays to manage air flow within the chassis, to help maintain optimal operating temperature. Figure 64: Aligning/Installing an AMS or Drive into Drawer 1.
Page 74 Chapter 2: Installing the Chassis Populate QXS 48-Drive Drawers If you are installing into the right drawer, refer to the illustration on the right when performing this step- procedure. Figure 65: Installing an AMS into a Drawer 1. Squeeze the latch release flanges together—so that the locking-nib will clear the sheet metal bay wall—and insert the AMS into the target drive slot.
Page 75: Installing A Drive Into A Drawer
Chapter 2: Installing the Chassis Populate QXS 48-Drive Drawers Caution: Empty bays will cause overheating. To avoid overheating, install an AMS insert in drive slots that do not contain drive modules. Installing a Drive Into a drawer Refer to Figure 67 below when orienting the drive for insertion into the target drawer. If you are installing a drive in the left drawer or middle drawer, refer to the illustration on the left when performing the step-procedure.
Page 76 3. Locking nib 4. Latch release flanges Note: Refer to the following link (Training tab) for a video on drive installation: http://www.quantum.com/qxshybriddocs The installed drive module should now appear as shown in the sectioned cutaway views of the respective drawers. QX and QXS Setup Guide...
Page 77: Install Drives Into The Qxs-456 Drive Chassis
Chapter 2: Installing the Chassis Install Drives Into the QXS-456 Drive Chassis Figure 70: Securing Drive in Drive Bay Caution: When replacing drives in an operating chassis, only one drive can be replaced at a time (see “Replacing a drive” within the CRU Installation and Replacement Guide). Install Drives Into the QXS-456 Drive Chassis The 4U56 chassis —...
Page 78 Chapter 2: Installing the Chassis Install Drives Into the QXS-456 Drive Chassis If you are going to fully populate the entire drawer(s), install the drives starting from the back row and moving towards the front row. Make sure to provide adequate support for the weight of the extended drawer as you install the drives.
Page 79 Chapter 2: Installing the Chassis Install Drives Into the QXS-456 Drive Chassis The above image illustrates the installation of drives into a drawer. When orienting the drive module for insertion into the target drawer, note the following: The drive installation procedure applies to the left drawer (Drawer 0) and the right drawer (Drawer 1). Drive row and slot numbering for each drawer is provided on the sticker laminated to the exterior wall of each drawer. Diagram 3 : Drawer 0 Fully Populated The above image illustrates Drawer 0 fully populated with drives. Note the following: Staggered elevation of slide rails Locations of laminated drawer row/slot-numbering reference diagrams Orientation of installed drives QX and QXS Setup Guide...
Page 80 Chapter 2: Installing the Chassis Install Drives Into the QXS-456 Drive Chassis Diagram 4 : Drawer 1 Fully Populated The above image illustrates Drawer 1 fully populated with drives. Note the following: Staggered elevation of slide rails Locations of laminated drawer row/slot-numbering reference diagrams Orientation of installed drives Open a Drawer Caution: Before opening and/or accessing either of the drawers via its handle, you must first remove the front bezel.
Page 81 Chapter 2: Installing the Chassis Install Drives Into the QXS-456 Drive Chassis 3. Move the drawer stop-latch so that the target drawer can travel along the slide. Move the stop-latch to the right to open Drawer 0 (left drawer). Move the stop-latch to the left to open Drawer 1 (right drawer). 4.
Page 82 Chapter 2: Installing the Chassis Install Drives Into the QXS-456 Drive Chassis Figure 73: Installing a drive 2. Verify that you have inserted the drive module into the slot as far as it will go, to ensure that the module if firmly seated in the drawer PCBA Remove a Drive From a Drawer 1.
Page 83: Fde Considerations
Chapter 2: Installing the Chassis FDE Considerations Figure 74: Removing a drive 3. When the drive module partially ejects from the slot, grasp the module firmly, and carefully pull it straight out of the drawer slot. Take care not to drop the module. Close a Drawer 1.
Page 84: Connect The Raid Chassis And Expansion Chassis
Chapter 2: Installing the Chassis Connect the RAID Chassis and Expansion Chassis The procedures for using the FDE feature, such as securing the system, viewing drive FDE status, and clearing and importing keys are performed using the web-based application or CLI commands (see the Storage Management Guide or CLI Reference Guide for more information).
Page 85: Supported/Unsupported Configurations
Chapter 2: Installing the Chassis Connect the RAID Chassis and Expansion Chassis Table 3: Available QXS Systems Model Host Interface Drives Form Factor Number of Controllers QXS-312/QXS-412 CNC* or SAS 3.5” LFF (12 2U12 drives) QXS-324/QXS-424 CNC* or SAS 2.5” SFF (24 2U24 drives) QXS-448/QXS-648 CNC* or SAS 2.5”...
Page 86 Chapter 2: Installing the Chassis Connect the RAID Chassis and Expansion Chassis Supported QXS StorNext Configurations below Unsupported QXS StorNext Configurations below Supported QXS Hybrid Configurations Table 3 on the previous page provides the available Hybrid QXS Supported Configurations. Table 4: Available QXS Systems Product Chassis Max Chassis...
Page 87: Cabling
Chapter 2: Installing the Chassis Connect the RAID Chassis and Expansion Chassis QXS-5600 base does not support QXS-1200/QXS-2400 expansions. Cabling The QXS Storage supports both straight-through and reverse SAS cabling. Reverse cabling allows any drive chassis to fail or be removed while maintaining access to other chassis. Fault tolerance and performance requirements determine whether to optimize the configuration for high availability or high performance when cabling.
Page 88: Summary Of Cabling Connections
Chapter 2: Installing the Chassis Connect the RAID Chassis and Expansion Chassis Use only AssuredSAN or OEM-qualified cables for host connection: Qualified Fibre Channel SFP and cable options Qualified 10GbE iSCSI SFP and cable options Qualified 1 Gb RJ-45 SFP and cable options Qualified HD mini-SAS standard cable options supporting SFF-8644 and SFF-8088 host connection A qualified SFF-8644 to SFF-8644 cable option is used for connecting to a 12 Gbit/s enabled...
Page 89 Chapter 2: Installing the Chassis Connect the RAID Chassis and Expansion Chassis Model Host Connect LFF 12-Drive Chassis SFF 24-Drive Chassis 2U12: Chassis measuring two rack units high, providing 12 LFF (3.5") sledded disk drive modules. 2U24: Chassis measuring two rack units high, providing 24 SFF (2.5") sledded disk drive modules. QXS and QXS-4 Series Systems Systems covered within this section include: QXS-412 (2U12)
Page 90: Qxs, Qxs-3, And Qxs-4 Series Drive Chassis Reverse Cabling Illustrations
Chapter 2: Installing the Chassis QXS, QXS-3, and QXS-4 Series Drive Chassis Reverse Cabling Illustrations QXS-648 and QXS-656 Systems Table 7: Summary of Mini-SAS cable type requirements and related chassis characteristics Model Host Connect SFF 48-Drive Chassis LFF 56-Drive Chassis 2U48 FC (8/16 Gb) SFP option 10 mini-SAS to mini-SAS mini-SAS to mini-SAS GbE iSCSI SFP option...
Page 91 For 56 drive chassis, Controller A is located on the right side of the RAID chassis, and Controller B is located of the left side of the RAID chassis, as viewed from the back of the chassis. Consult with Quantum technical support when mixing and matching the QXS-3 and QXS-4 Series expansion chassis.
Page 92 Controller I/O Module 0B is connected to the lowest expansion module of the last drive chassis, with connections returning to the RAID chassis, in the opposite direction (green). Consult with Quantum technical support when mixing and matching the QXS-3 and QXS-4 Series expansion chassis.
Page 93 Chapter 2: Installing the Chassis QXS, QXS-3, and QXS-4 Series Drive Chassis Reverse Cabling Illustrations Figure 77: Reverse cabling between a dual-controller RAID chassis and 7 expansion chassis Controller A RAID Chassis 0 Controller B Expansion Chassis 1 Expansion Chassis 2 Expansion Chassis 3 Expansion Chassis 4...
Page 94: Qxs, Qxs-3, And Qxs-4 Series Drive Chassis Straight Cabling Illustrations
Chapter 2: Installing the Chassis QXS, QXS-3, and QXS-4 Series Drive Chassis Straight Cabling Illustrations QXS, QXS-3, and QXS-4 Series Drive Chassis Straight Cabling Illustrations This section covers the following systems: QXS-312 (2U12) and QXS-324 (2U24) QXS-412 (2U12), QXS-424 (2U24), QXS-448 (2U48), and QXS-456 (4U56) QXS-1200 (2U12) QXS-2400 (2U24) QXS-5600 (4U56)
Page 95 Chapter 2: Installing the Chassis QXS, QXS-3, and QXS-4 Series Drive Chassis Straight Cabling Illustrations Figure 78: Cabling connections between a dual-controller chassis and one drive expansion chassis Controller A RAID Chassis 0 Controller B Expansion Chassis 1 Example: Dual-controller RAID Chassis with 3 Drive Expansion Chassis The following figure shows straight-through cabling, of a dual-controller RAID chassis and 3 expansion chassis configured with dual-expansion I/O modules.
Page 96 (blue). Controller I/O module 0B is connected to the lower expansion I/O module (7B), of the last drive expansion chassis, with connections moving in the opposite direction (green). Note: Consult with Quantum technical support when mixing and matching the QXS-3 and QXS-4 Series expansion chassis.
Page 97 Chapter 2: Installing the Chassis QXS, QXS-3, and QXS-4 Series Drive Chassis Straight Cabling Illustrations Figure 80: Straight-through cabling between a dual-controller RAID chassis and 7 expansion chassis Controller A RAID Chassis 0 Controller B Expansion Chassis 1 Expansion Chassis 2 Expansion Chassis 3 Expansion Chassis 4...
Page 98: Series Drive Chassis Cabling Illustrations
Chapter 2: Installing the Chassis QXS-6 Series Drive Chassis Cabling Illustrations QXS-6 Series Drive Chassis Cabling Illustrations This section covers the following systems: QXS-648 (2U48) QXS-656 (4U56) Note: For clarity, the schematic diagrams show only relevant details such as face-plate outlines and expansion ports.
Page 99: Straight-Through Cabling
(blue). Controller I/O module 0B is connected to the lower expansion I/O module (3B), of the last drive expansion chassis, with connections moving in the opposite direction (green). Note: Consult with Quantum technical support when mixing and matching the QXS-3 and QXS-4 Series expansion chassis. QX and QXS Setup Guide...
Page 100: Testing Chassis Connections
Chapter 2: Installing the Chassis Testing Chassis Connections Figure 83: Straight-through cabling between a dual-controller RAID chassis and 3 drive expansion chassis RAID Controller A Controller B Chassis 0 Expansion Chassis 1 Expansion Chassis 2 Expansion Chassis 3 Testing Chassis Connections Note: For NEBS applications, verify that you are using compatible power supplies, RAID chassis, and expansion chassis.
Page 101 Chapter 2: Installing the Chassis Power On/Power Off Install all drives in the RAID and/or expansion chassis so the controller can identify and configure them at power-up. Note: For high-capacity 2U48 or 4U56 chassis, you must remove the chassis bezel and open the target drawer to access disk slots or view LEDs for disks.
Page 102 Chapter 2: Installing the Chassis Power On/Power Off Figure 84: QXS-5600 AC power supply with power switch Power Cycling Procedures Power cycling procedures vary according to the type of power supply included within the chassis. For RAID chassis and expansion chassis configured with switchless AC power supplies, refer to the procedure described in AC Power Supply below.
Page 103 Chapter 2: Installing the Chassis Power On/Power Off Figure 85: AC power supply 1. Power cord connect Powering On/Off the System (Switchless Power Supplies) To power on the system: 1. Plug the power cord into the power cord connector on the rear of the expansion chassis. Plug the other end of the power cord into the rack power source (see Figure 85 above and Figure 86 on the next page).
Page 104 Chapter 2: Installing the Chassis Power On/Power Off Figure 86: AC power cord To power off the system: 1. Stop all I/O from hosts to the system (see Stopping I/O on page 132). 2. Shut down both controllers using either method described below: Use the Disk Storage Management Utility to shut down both controllers, as described in the QXS StorageDisk Storage Management Utility Users Guide.
Page 105 Chapter 2: Installing the Chassis Power On/Power Off Figure 87: DC power supply with power switch 1. DC power switch 2. DC power cable connect Note: See Electrical Requirements on page 195 for additional information. DC Model Figure 88: DC power cable featuring D-shell and lug connectors 1. Locate and use the provided DC power cables. 2.
Page 106 Chapter 2: Installing the Chassis Power On/Power Off 4. Tighten the screws at the top and bottom of the shell, applying a torque between 1.7 N-m (15 in-lb) and 2.3 N-m (20 in-lb), to securely attach the cable to the DC power supply. 5.
Page 107 Chapter 2: Installing the Chassis Power On/Power Off Figure 89: AC power supply with power switch 1. AC power switch 2. AC power cord connect Note: See Electrical Requirements on page 195 for additional information. AC Model 1. Verify that the chassis power switches are in the Off position. 2.
Page 108 Chapter 2: Installing the Chassis Power On/Power Off Use the Disk Storage Management Utility to shut down both controllers, as described in the QXS StorageDisk Storage Management Utility Users Guide. Proceed to Step Use the CLI to shut down both controllers, as described in the QXS StorageCLI Reference Guide. 3.
Page 109: Chapter 3: Connecting Hosts
Chapter 3: Connecting Hosts This chapter contains the following topics: Host System Requirements Cabling Considerations Connect the Chassis to Hosts Connect a Management Host on the Network Connect Two Storage Systems to Replicate Volumes Update Firmware Obtaining IP Values Host System Requirements Depending on your system configuration, host operating systems may require that multipathing is supported.
Page 110: Cabling Considerations
Chapter 3: Connecting Hosts Cabling Considerations Cabling Considerations Common cabling configurations address hosts, RAID chassis, drive expansion chassis, and switches. Host interface ports on the RAID chassis (controllers) can connect to respective hosts via direct-attach or switch- attach. Cabling systems to enable use of the optional feature—to replicate volumes—is yet another important cabling consideration.
Page 111: 10Gbe Iscsi Protocol
Chapter 3: Connecting Hosts Connect the Chassis to Hosts The QXS-3, QXS-4, and QXS-6 Series storage support the optionally-licensed replication feature. Whereas linear storage supports FC and iSCSI host interface protocols for replication, virtual storage supports iSCSI host interface protocol for replication. Both linear and virtual storage support all qualified CNC options for host connection.
Page 112: Gb Iscsi Protocol
Chapter 3: Connecting Hosts Connect the Chassis to Hosts See the topics about Configuring CHAP, and CHAP and replication in the disk management utility (V3). Note: Use the disk management utility to set iSCSI port options. Within the disk management utility (V3), see “Configuring host ports.”...
Page 113: Connecting Direct Attach Configurations
Chapter 3: Connecting Hosts Connect the Chassis to Hosts qualified SFF-8644 to SFF-8644 cable option when connecting to a 12 Gbit/s host. Use a qualified SFF- 8644 to SFF-8088 option when connecting to a supported 6 Gbit/s host. Connecting Direct Attach Configurations Table 8 below provides the available Hybrid QXS Supported Configurations.
Page 114: 10Gbe Iscsi Host Connection
Chapter 3: Connecting Hosts Connect the Chassis to Hosts 10GbE iSCSI Host Connection To connect to the QXS-3, QXS-4, and QXS-6 Series storage RAID chassis supporting 10GbE iSCSI host interface ports to a server HBA or switch—using the controller’s CNC ports—select a qualified 10GbE SFP option.
Page 115 Chapter 3: Connecting Hosts Connect the Chassis to Hosts A failed controller can be replaced without the need to shut down the storage system. In a dual-controller system, hosts use LUN-identifying information from both controllers to determine that up to four paths are available to a given storage volume. Assuming MPIO software is installed, a host can use any available data path to access a volume owned by either controller.
Page 116 Chapter 3: Connecting Hosts Connect the Chassis to Hosts Figure 92: Connecting hosts: Four servers and one HBA per server, dual path 6Gb/s 6Gb/s 56-Drive System This section provides representative illustrations connections to hosts. Figure 93: Connecting hosts: direct attach—one server/one HBA/dual path 6Gb/s 6Gb/s Figure 94: Connecting hosts: direct attach—two servers/one HBA per server/dual path 6Gb/s...
Page 117 Chapter 3: Connecting Hosts Connect the Chassis to Hosts Figure 95: Connecting hosts: direct attach—four servers/one HBA per server/dual path Connecting Switch Attach Configurations A SAN places a switch between the servers and the RAID chassis (controllers). Using switches, a SAN shares a storage system among multiple servers, reducing the number of storage systems required for a particular environment.
Page 118 Chapter 3: Connecting Hosts Connect the Chassis to Hosts 12-, 24-, and 48-Drive Systems Figure 96 below provides a representative illustration of the12-, 24-, and 48-Drive Systems with multiple servers/switches. Figure 96: Connecting hosts: Switch attach: multiple servers/switches 6Gb/s 6Gb/s Figure 96 above provides a representative illustration of the12-, 24-, and 48-Drive Systems with four servers/multiple switches/SAN fabric.
Page 119 Chapter 3: Connecting Hosts Connect the Chassis to Hosts 56-Drive System Figure 98 below provides a representative illustration of the 56-drive system with multiple servers/switches. Figure 98: Connecting hosts: Switch attach: multiple servers/switches Figure 99 on the next page provides a representative illustration of the QXS-5600 system with four servers/multiple switches/SAN fabric.
Page 120: Iscsi Considerations
Chapter 3: Connecting Hosts Connect the Chassis to Hosts Figure 99: Connecting hosts: Switch attach: four servers/multiple switches/SAN fabric iSCSI Considerations This section provides information as follows: QXS-312 and QXS-324 iSCSI Considerations below QXS-412, QXS-424, QXS-448, QXS-456, QXS-648, and QXS-656 iSCSI Considerations on the next page QXS-312 and QXS-324 iSCSI Considerations...
Page 121 Chapter 3: Connecting Hosts Connect the Chassis to Hosts The RAID chassis can use port 0 of each controller as one failover pair, and port 1 of each controller as a second failover pair. Port 0 of each controller must be in the same subnet, and port 1 of each controller must be in second subnet.
Page 122: Change The Cnc Port Mode
Chapter 3: Connecting Hosts Connect the Chassis to Hosts Controller A port 0: 10.10.10.100 Controller A port 1: 10.11.10.120 Controller B port 0: 10.10.10.110 Controller B port 1: 10.11.10.130 IP address scheme for the controller pair — four iSCSI ports per controller When all CNC ports are configured for iSCSI, the scheme is similar to the one described for two-ports above.
Page 123: Connect A Management Host On The Network
Chapter 3: Connecting Hosts Connect a Management Host on the Network set host-port-mode iSCSI The command notifies you that it will change host port configuration, stop I/O, and restart both controllers. When asked if you want to continue, enter y to change the host port mode to use iSCSI SFPs. Once the set host-port-mode command completes, it will notify you that the specified system host port mode was set, and that the command completed successfully.
Page 124: Connect Two Storage Systems To Replicate Volumes
Note: Connections to this device must be made with shielded cables grounded at both ends with metallic RFI/EMI connector hoods in order to maintain compliance with NEBS and FCC Rules and Regulations, see the Quantum Product Regulatory Compliance and Safety document. Connect Two Storage Systems to Replicate...
Page 125: Cabling For Replication
Chapter 3: Connecting Hosts Connect Two Storage Systems to Replicate Volumes For linear replication, use the verify remote-link command. For virtual replication, use the query peer-connection command. Allow two ports to perform replication. This permits the system to balance the load across those ports as I/O demands rise and fall.
Page 126 Chapter 3: Connecting Hosts Connect Two Storage Systems to Replicate Volumes protocols, then CNC ports 0 and 1 must be set to FC (either both 16 Gbit/s or both 8 Gbit/s), and CNC ports 2 and 3 must be set to iSCSI (either both 10GbE or both 1 Gbit/s). In linear storage environments (V2 disk management utility), each CNC port can perform I/O or replication.
Page 127: Qxs-4 And Qxs-6 Series Cnc Ports And Replication
Chapter 3: Connecting Hosts Connect Two Storage Systems to Replicate Volumes Multiple Servers/Multiple Switches/Two Locations Virtual Local Area Network (VLAN) and zoning can be employed to provide separate networks for iSCSI and FC, respectively. Whether using a single switch or multiple switches for a particular interface, you can create a VLAN or zone for I/O and a VLAN or zone for replication to isolate I/O traffic from replication traffic.
Page 128 Chapter 3: Connecting Hosts Connect Two Storage Systems to Replicate Volumes Multiple Servers/One Switch/One Location This section provides information on the rear panel of two RAID chassis with both I/O and replication occurring on the same physical network. Figure 103: Multiple Servers/One Switch/One Location (2U) 6Gb/s 6Gb/s 6Gb/s...
Page 129 Chapter 3: Connecting Hosts Connect Two Storage Systems to Replicate Volumes Figure 105: Multiple Servers/Two Switches/One Location (2U) 6Gb/s 6Gb/s 6Gb/s 6Gb/s Switch I/O switch (replication) To host server(s) Figure 106: Multiple Servers/Two Switches/One Location (4U) 6Gb/s 6Gb/s 6Gb/s 6Gb/s Switch I/O switch (replication) To host server(s) Multiple Servers/Two Switches/Two Locations Virtual Local Area Network (VLAN) and zoning can be employed to provide separate networks for iSCSI...
Page 130 Chapter 3: Connecting Hosts Connect Two Storage Systems to Replicate Volumes Figure 107: Multiple Servers/Two Switches/Two Locations (2U) Peer sites with failover 6Gb/s 6Gb/s 6Gb/s 6Gb/s I/O switch Ethernet To host servers To host servers Remote site "B" Remote site "A" I/O switch Figure 108: Multiple Servers/Two Switches/Two Locations (4U) Peer sites with failover 6Gb/s...
Page 131 Chapter 3: Connecting Hosts Connect Two Storage Systems to Replicate Volumes Figure 109: Multiple Servers/SAN Fabric/Two Locationss (4U) Remote site “A” Peer sites with failover Remote site “B” Corporate Corporate end-users end-users Ethernet S AN S AN 4824/4834/4844 storage system (typ. 2 places) 6Gb/s 6Gb/s 6Gb/s...
Page 132: Update Firmware
Chapter 3: Connecting Hosts Update Firmware Update Firmware Caution: Upgrades from a system running Gx105 firmware to the latest firmware requires two steps. 1. Upgrade from Gx105 to Gx210. 2. Upgrade from Gx210 to latest release. Important Firmware Notes Always update controller firmware when: Installing a new system Adding drive expansion(s) Replacing a controller I/O module(s) or expansion I/O module(s)
Page 133: Obtaining Ip Values
Chapter 3: Connecting Hosts Obtaining IP Values Obtaining IP Values You can configure addressing parameters for each controller module’s network port. You can set static IP values or use DHCP. Note: See the “Configuring network ports” topic in the QXS Storage Disk Storage Management Utility Users Guide (V2 or V3).
Page 134 Chapter 3: Connecting Hosts Obtaining IP Values Once new IP addresses are set, you can change them as needed using the Disk Storage Management Utility. Be sure to change the IP address via the Disk Storage Management Utility before changing the network configuration.
Page 135 Chapter 3: Connecting Hosts Obtaining IP Values Parameter Value Translations None Columns Table 10: Terminal emulator connection settings Parameter Value Connector COM3 (for example) Baud rate 115,200 Data bits Parity None Stop bits Flow control None Your server or laptop configuration determines which COM port is used for Drive Array USB Port. Verify the appropriate COM port for use with the CLI.
Page 136 Chapter 3: Connecting Hosts Obtaining IP Values # set network-parameters ip 192.168.0.11 netmask 255.255.255.0 gateway 192.168.0.1 controller b 8. Enter the following command to verify the new IP addresses: show network-parameters Network parameters, including the IP address, subnet mask, and gateway address, are displayed for each controller.
Page 137: Chapter 4: Basic Operation
Chapter 4: Basic Operation This chapter contains the following topics: Basic Operation Overview Disk Storage Management Utility Best Practices for Optimal Performance Basic Operation Overview Verify that you have successfully completed the sequential “Installation Checklist” instructions in Table 2 on page 51.
Page 138: Cli
Chapter 4: Basic Operation The CLI software embedded in the controller modules enables you to manage and monitor storage-system operation. Signing In to the CLI 1. Access the CLI using one of the following options: Use HTTP, HTTPS, Telnet, an SSH application, or a terminal emulator on a management host that is remotely connected through a LAN to a controller module’s network port.
Page 139: Signing In To The Disk Storage Management Utility
Chapter 4: Basic Operation Disk Storage Management Utility Set the browser’s local-intranet security option to medium or medium-low. For Internet Explorer 8, adding each controller’s network IP address as a trusted site can avoid access issues. Verify that the browser is set to allow cookies at least for the IP addresses of the storage-system network ports.
Page 140: Best Practices For Optimal Performance
Chapter 4: Basic Operation Best Practices for Optimal Performance Caution: If the system is used in a VMware environment, set the system’s Missing LUN Response option to use its Illegal Request setting. To do so, see either the configuration topic “Changing the missing LUN response”...
Page 141 Chapter 4: Basic Operation Best Practices for Optimal Performance Feature Impact Recommendations for minimizing impact Background and A background scrub affects performance up to 5%. Disable background manual scrubs scrubs through the A manual scrub affects performance Disk Storage 25 - 60%. Management Utility or the CLI.
Page 142: Chapter 5: Troubleshooting
Chapter 5: Troubleshooting This chapter contains the following topics: Troubleshooting Overview USB CLI Port Connection Fault Isolation Methodology Stopping I/O Diagnostic Steps Isolate a Host-side CNC Connection Fault Isolate a Host-side SAS Connection Fault Isolate a Controller Module Expansion Port Connection Fault Isolate Replication Faults Resolve Voltage and Temperature Warnings Troubleshooting Overview...
Page 143: Usb Cli Port Connection
Quantum technical support. USB CLI Port Connection Quantum QXS Storage controllers feature a CLI port employing a mini-USB Type B form factor. If you encounter problems communicating with the port after cabling your computer to the USB device, you may need to either download a device driver (Windows), or set appropriate parameters via an operating system command (Linux).
Page 144: Options Available For Performing Basic Steps
Chapter 5: Troubleshooting Fault Isolation Methodology Options Available For Performing Basic Steps When performing fault isolation and troubleshooting steps, select the option or options that best suit your site environment. Four option are described below. Use of any option is not mutually-exclusive to the use of another option.
Page 145: Performing Basic Steps
Chapter 5: Troubleshooting Fault Isolation Methodology monitoring/management is often done at a management console using storage management interfaces rather than relying on line-of-sight to LEDs of racked hardware components. Performing Basic Steps You can use any of the available options described above in performing the basic steps comprising the fault isolation methodology.
Page 146: If The Chassis Does Not Initialize
Informational. A configuration or state change occurred, or a problem occurred that the system corrected. No immediate action is required. See the QXS Storage Service Guide, which is available at www.quantum.com, for information about specific events. It is very important to review the logs, not only to identify the fault, but also to search for events that might have caused the fault to occur.
Page 147: Stopping I/O
Chapter 5: Troubleshooting Stopping I/O 1. Verify that both controllers are operating normally 2. In the Configuration View panel, right-click the system and select Tools > Rescan Disk Channels 3. Click Rescan. Rescan Using Disk Storage Management Utility (V3) To rescan using the Disk Storage Management Utility (V3): 1.
Page 148: Diagnostic Steps
Chapter 5: Troubleshooting Diagnostic Steps Diagnostic Steps This section describes possible reasons and actions to take when an LED indicates a fault condition during initial system setup. Refer to the descriptions of LED statuses. In addition to monitoring LEDs via line-of-sight observation of the racked hardware components when performing diagnostic steps, you can also monitor the health of the system and its components using the management interfaces previously discussed.
Page 149 Chapter 5: Troubleshooting Diagnostic Steps Is the Controller Rear Panel “Fault/Service Required” LED Amber? Table 14: Diagnostics LED status: Rear panel “Fault/Service Required” Answer Possible Actions reasons System No action required. functioning properly. One of the Restart this controller from the other controller using the Disk Storage (blinking) following errors Management Utilityor the CLI.
Page 150 Chapter 5: Troubleshooting Diagnostic Steps Are Both Drive Module LEDs Off? Table 16: Diagnostic LED status: Drive module Answer Possible reasons Actions There is no Check that the drive is fully inserted and latched in place, and that the power chassis is powered on. The drive is offline The drive is not...
Page 151 Chapter 5: Troubleshooting Diagnostic Steps Answer Possible Actions reasons The link is Check cable connections and reseat if necessary. down. Inspect cable for damage. Swap cables to determine if fault is caused by a defective cable. Replace cable if necessary. Verify that the switch, if any, is operating properly.
Page 152 Chapter 5: Troubleshooting Diagnostic Steps Is the Fan Control Module “Fault/Service Required” LED Amber? Table 21: Diagnostics LED status: Rear panel fan control module “Fault/Service Required” Answer Possible reasons Actions System functioning properly. No action required. The power supply unit or a fan When isolating faults in the power supply, remember that the fans in is operating at an both modules receive power through a common bus on the...
Page 153: Transporting Cache
Chapter 5: Troubleshooting Isolate a Host-side CNC Connection Fault Answer Possible reasons Actions The power supply or a fan is When isolating faults in the power supply, remember that the fans in operating at an unacceptable both modules receive power through a common bus on the voltage or r/min level, or has midplane, so if a power supply fails, the fans continue to operate failed.
Page 154: Host-Side Connection Troubleshooting Featuring Cnc Ports
Chapter 5: Troubleshooting Isolate a Host-side CNC Connection Fault Host-side Connection Troubleshooting Featuring CNC Ports The procedure below pertains to the controller I/O modules (in the RAID chassis) employing SFP transceiver connectors in 4/8/16 Gbit FC, 10GbE iSCSI, or 1 Gb iSCSI host interface ports. In the following procedure, “SFP and host cable”...
Page 155: Isolate A Host-Side Sas Connection Fault
Chapter 5: Troubleshooting Isolate a Host-side SAS Connection Fault No – Proceed to the next step. 9. Verify that the switch, if any, is operating properly. If possible, test with another port. 10. Verify that the HBA is fully seated, and that the PCI slot is powered on and operational. 11.
Page 156: Isolate A Controller Module Expansion Port Connection Fault
Chapter 5: Troubleshooting Isolate a Controller Module Expansion Port Connection Fault Flashing at 1/10 second on and 9/10 second off – Cache is being refreshed by the supercapacitor. Off – Cache is clean (no unwritten data). 4. Reseat the host cable and inspect for damage. Is the host link status LED on? Yes –...
Page 157 Chapter 5: Troubleshooting Isolate a Controller Module Expansion Port Connection Fault Note: Do not perform more than one step at a time. Changing more than one variable at a time can complicate the troubleshooting process. 1. Halt all I/O to the storage system (see Stopping I/O on page 132).
Page 158: Isolate Replication Faults
Chapter 5: Troubleshooting Isolate Replication Faults Isolate Replication Faults This procedure applies to following systems: QXS-312 and QXS-324 QXS-412, QXS-324, QXS-448, and QXS-456 QXS-648 and QXS-656 This procedure requires scheduled downtime. Cabling for Replication The replication feature is a licensed option for disaster recovery, providing access to either of the following software product versions: •...
Page 159: Diagnostic Steps For Replication Setup
Chapter 5: Troubleshooting Isolate Replication Faults To create a peer connection, use the CLI command create peer-connection or in the SMC Replications topic, select Action > Create Peer Connection. Create a virtual replication set. To create a replication set, use the CLI command create replication-set or in the SMC Replications topic, select Action >...
Page 160 Chapter 5: Troubleshooting Isolate Replication Faults Table 24: Virtual Replication Using the V3 Answer Possible reasons Actions System No action required. functioning properly. The replication Verify licensing of the optional feature per system: feature is not In the Home topic in the V3 disk management utility, select Action > licensed on each Install License.
Page 161 Chapter 5: Troubleshooting Isolate Replication Faults Table 25: Replication Image Answer Possible reasons Actions System No action required. functioning properly. Communication Verify RAID chassis cabling. link is down Review event logs for indicators of a specific fault in a host or replication data path component. In the footer, click the events panel and select Show Event List.
Page 162 Chapter 5: Troubleshooting Isolate Replication Faults Answer Possible reasons Actions *Unable to create Review event logs (in the footer, click the events panel and the secondary select Show Event List) for indicators of a specific fault in a volume (the replication data path component. Follow any Recommended destination volume Actions.
Page 163 Chapter 5: Troubleshooting Isolate Replication Faults Answer Possible reasons Actions Network error Review event logs for indicators of a specific fault in a replication data path occurred during in- component. Follow any Recommended Actions. progress Click in the Volumes topic, then click on a volume name in the volumes replication.
Page 164 Chapter 5: Troubleshooting Isolate Replication Faults Table 29: Virtual Replication Using the V2 Answer Possible reasons Actions System No action required. functioning properly. The replication Verify licensing of the optional feature per system: feature is not In the Configuration View panel in V2 disk management utility, right-click licensed on each on the system, and select View > Overview.
Page 165 Chapter 5: Troubleshooting Isolate Replication Faults Table 30: Replication Image Answer Possible reasons Actions System No action required. functioning properly. Communication Verify RAID chassis cabling. link is down Review event logs (in the Configuration View panel, right-click the system, and select View > Event Log) for indicators of a specific fault in a host or replication data path component.
Page 166 Chapter 5: Troubleshooting Isolate Replication Faults Answer Possible reasons Actions *Unable to select Review event logs (in the Configuration View panel, right-click the the replication system, and select View > Event Log) for indicators of a specific fault mode (Local or in a host or replication data path component.
Page 167 Chapter 5: Troubleshooting Isolate Replication Faults Table 32: Replicate a Volume Answer Possible reasons Actions System No action required. functioning properly. The replication See actions described in Can you successfully use the replication feature? feature is not licensed on each RAID chassis used for replication.
Page 168: Resolve Voltage And Temperature Warnings
Chapter 5: Troubleshooting Resolve Voltage and Temperature Warnings Answer Possible reasons Actions Nonexistent In the Configuration View panel, expand disk groups and subordinate replication image. volumes to reveal the existence of a replication image or images. If a replication image has not been successfully created, use V2 disk management utility to create one as described in the “Using AssuredRemote to replicate volumes”...
Page 169: Sensor Locations
Chapter 5: Troubleshooting Resolve Voltage and Temperature Warnings 2. Make sure that all modules are fully seated in their slots and that their latches are locked. 3. Make sure that no slots are left open for more than two minutes. If you need to replace a module, leave the old module in place until you have the replacement or use a blank module to fill the slot.
Page 170: Temperature Sensors
Chapter 5: Troubleshooting Resolve Voltage and Temperature Warnings Table 36: Cooling fan sensor descriptions Description Location Event/Fault ID LED condition Fan 1 Power Supply 1 < 4,000 r/min Fan 2 Power Supply 1 < 4,000 r/min Fan 3 Power Supply 2 < 4,000 r/min Fan 4 Power Supply 2 <...
Page 171: Power Supply Voltage Sensors
Chapter 5: Troubleshooting Resolve Voltage and Temperature Warnings Table 38: Power supply temperature sensor descriptions Description Normal operating range Power Supply 1 temperature –10°C – 80°C Power Supply 2 temperature –10°C – 80°C Power Supply Voltage Sensors Power supply voltage sensors ensure that an chassis power supply voltage is within normal ranges. There are three voltage sensors per power supply.
Page 172: Chapter 6: Led Descriptions
Chapter 6: LED Descriptions This chapter contains the following topics: QX/QXS Cache Status LED details LEDs for 12-, 24-, 48-Drive Systems 12-, 24-, 48-Drive Expansion Chassis Rear Panel LEDs LEDs for 56-Drive RAID Chassis (4U56) LEDs for 56-Drive Expansion Chassis QX/QXS Cache Status LED details If the LED is blinking evenly, a cache flush is in progress.
Page 173: Leds For 12-, 24-, 48-Drive Systems
Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems The cache flush and self-refresh mechanism is an important data protection feature; essentially four copies of user data are preserved: one in controller cache and one in CompactFlash of each controller. The LED becomes solid green during the boot-up process.
Page 174: Leds For 12-Drive Raid Chassis (2U12)
Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems LEDs for 12-Drive RAID Chassis (2U12) Figure 111: 2U Drive Chassis (Bezel Installed) 1. Chassis ID LED 4. Chassis S tatus LED: FRU OK 2. Chassis S tatus LED: Unit Locator 5. Chassis S tatus LED: Temperature Fault 3. Chassis S tatus LED: Fault/Service Required Table 40: LEDs for 12-Drive RAID Chassis front panel (bezel installed) Description Definition Chassis ID...
Page 175 Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems Description Definition Temperature Green — On Fault The chassis temperature is normal. Amber — On The chassis temperature is above threshold. Figure 112: LEDs for 12-Drive System with bezel removed Left Ear Right Ear Table 41: LEDs for 12-Drive RAID Chassis front panel (bezel removed) Description...
Page 176: Leds For 24-Drive Raid Chassis (2U24)
Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems LEDs for 24-Drive RAID Chassis (2U24) Figure 113: 2U Drive Chassis (Bezel Installed) 1. Chassis ID LED 4. Chassis S tatus LED: FRU OK 2. Chassis S tatus LED: Unit Locator 5. Chassis S tatus LED: Temperature Fault 3. Chassis S tatus LED: Fault/Service Required Table 42: LEDs for 12-Drive RAID Chassis front panel (bezel installed) Description Definition Chassis ID...
Page 177 Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems Figure 114: LEDs for 24-Drive With Bezel Removed Left Ear Right Ear Table 43: LEDs for 24-Drive With Bezel Removed Description Definition Chassis/ Green — On Enclosure Enables you to correlate the chassis with logical views presented by management software.
Page 178: Leds For 48-Drive Raid Chassis (2U48)
Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems LEDs for 48-Drive RAID Chassis (2U48) Figure 115: 2U Drive Chassis (Bezel Installed) 1. Chassis ID LED 4. Chassis S tatus LED: FRU OK 2. Chassis S tatus LED: Unit Locator 5. Chassis S tatus LED: Temperature Fault 3. Chassis S tatus LED: Fault/Service Required Table 44: LEDs for 12-Drive RAID Chassis front panel (bezel installed) Description Definition Chassis ID...
Page 179 Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems Description Definition Temperature Green — On Fault The chassis temperature is normal. Amber — On The chassis temperature is above threshold. Figure 116: LEDs for 48-Drive RAID Chassis with bezel removed Right ear Left ear Note: Integers atop drawers indicate drawer numbering sequence.
Page 180: Drive Leds
Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems Drive LEDs Figure 117: 3.5" LFF drive Figure 118: 2.5" SFF drive QX and QXS Setup Guide...
Page 181 Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems Table 46: LEDs: Drive LED Color State Definition No./Description 1— Green The drive module is operating normally. Power/Activity Blink The drive module is initializing; active and processing I/O; performing a media scan; or the vdisk is initializing or reconstructing. If not illuminated and Fault is not illuminated, the drive is not powered on.
Page 182 Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems Drive module LED behavior LFF — 12-drive SFF — 24-drive Description State Color Action Color Action Drive leftover Drive is a leftover Amber Amber Identifying a leftover Amber Blink Amber Blink Blue Blue Blink Drive failed Fault or failure Amber Green Amber...
Page 183: Components For 12-, 24-, 48-Drive Raid Chassis (Rear View)
Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems Components for 12-, 24-, 48-Drive RAID Chassis (Rear View) The diagram and table below display and identify important component items that comprise the rear panel layout of a QXS Storage RAID Chassis . The image shown is a representative example of a RAID Chassis included in the product series.
Page 184: Controller I/O Module For 12-, 24-, 48-Drive Raid Chassis Leds (Rear View)
Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems Controller I/O Module for 12-, 24-, 48-Drive RAID Chassis LEDs (Rear View) Figure 120 below provides a representative example of the controller I/O module. It lists the location and description of the controller I/O module LEDs. Note: QXS-3, QXS-4, and QXS-6 Series systems offer a SAS and a CNC controller I/O module (FC and iSCSI).
Page 185 Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems Description Definition Unit Locator Off — Normal operation. Blinking white — Physically identifies the controller module. FRU OK Off — Controller I/O module is not OK. Blinking green — System is booting. Green —...
Page 186: Controller I/O Module (Older) For 12-, 24-, 48-Drive Raid Chassis Leds (Rear View)
Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems Controller I/O Module (Older) for 12-, 24-, 48-Drive RAID Chassis LEDs (Rear View) Figure 121: Controller I/O Module LEDs Table 50: Rear panel LEDs LED No./Description Color State Definition 1 — Host 2/4/8 Gbit FC Green Port is connected and the link is up.
Page 187: Power Supply Leds For 12-, 24-, 48-Drive Systems
Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems LED No./Description Color State Definition 7 — Fault/Service Amber A fault is detected or a service action is required. Required Blink Hardware-controlled power-up, or a cache flush or restore error. 8 — Cache Status Green Cache is dirty (contains unwritten data) and operation is normal.
Page 188 Chapter 6: LED Descriptions LEDs for 12-, 24-, 48-Drive Systems Figure 122: Power supply for AC model Figure 123: Power supply for DC model Table 51: Power supply LEDs LED No./Description Color State Definition 1 — Input Source Power Green Power is on and input voltage is normal. Good Power is off, or input voltage is below the minimum threshold.
Page 189: 24-, 48-Drive Expansion Chassis Rear Panel Leds
Chapter 6: LED Descriptions 12-, 24-, 48-Drive Expansion Chassis Rear Panel LEDs 12-, 24-, 48-Drive Expansion Chassis Rear Panel LEDs Note: The QXS-2400 SSD ships as a RAID chassis (RBOD) only. The QXS-2400 SSD does not support any additional drive expansions (JBODs). The rear panel layouts of the 12-, 24-, 48-Drive Expansion Chassis are basically identical.
Page 190: Leds For 56-Drive Raid Chassis (4U56)
Chapter 6: LED Descriptions LEDs for 56-Drive RAID Chassis (4U56) LED No./Description Color State Definition 6 — SAS In Port Status Green Port is connected and the link is up. Port is empty or link is down. 7 — SAS Out Port Status Green Port is connected and the link is up.
Page 191: Leds Visible With Chassis Bezel Removed
Chapter 6: LED Descriptions LEDs for 56-Drive RAID Chassis (4U56) Table 53: Chassis Front Panel LEDs (bezel installed) Description Definition Chassis/ Green — On Enclosure ID Enables you to correlate the chassis with logical views presented by management software. Sequential chassis ID numbering of RAID Chassis begins with the integer 0. The chassis ID for an attached expansion chassis is nonzero.
Page 192 Chapter 6: LED Descriptions LEDs for 56-Drive RAID Chassis (4U56) Figure 126: LEDs: 4U56 chassis front panel Table 54: RAID Chassis Front Panel LEDs (bezel removed) Description Definition Chassis/ Green — On Enclosure ID Enables you to correlate the chassis with logical views presented by management software.
Page 193: Drive Leds
Chapter 6: LED Descriptions LEDs for 56-Drive RAID Chassis (4U56) Caution: To ensure adequate EMI protection for the LFF drives, the chassis bezel should be properly installed while the chassis is in operation. Drive LEDs You must remove the chassis bezel to facilitate visual observation of the drawers containing drive modules. To view drives in a drawer, you must open the drawer.
Page 194 Chapter 6: LED Descriptions LEDs for 56-Drive RAID Chassis (4U56) LED mode Color State Definition description 2—Fault Amber The drive has failed; experienced a fault; is a leftover; or the drive group that it is associated with is down or critical. Blink Physically identifies the drive;...
Page 195: Raid Chassis Leds Rear Panel Layout
Chapter 6: LED Descriptions LEDs for 56-Drive RAID Chassis (4U56) Drive module LED behavior LFF drives Description State Color Action Drive failed Fault or failure Green Amber Fault and remove drive Green Amber Fault and identify drive Green Amber Fault, identify, and remove drive Green Amber Blink...
Page 196: Controller I/O Module Leds
Chapter 6: LED Descriptions LEDs for 56-Drive RAID Chassis (4U56) Figure 128: QXS-5600 rear panel 10 11 12 13 PORT 0 PORT 1 PORT 2 PORT 3 PORT 0 PORT 1 PORT 2 PORT 3 CACHE CACHE SERVICE–2 LINK SERVICE–1 SERVICE–2 LINK SERVICE–1 DIRTY DIRTY...
Page 197 Chapter 6: LED Descriptions LEDs for 56-Drive RAID Chassis (4U56) Note: QXS-3, QXS-4, and QXS-6 Series systems offer a SAS and a CNC controller I/O module (FC and iSCSI). The QXS-1200, QXS-2400, and QXS-5600 use only a FC controller I/O module. Figure 129: LEDs: controller module (FC and 10GbE SFPs) 6Gb/s PORT 0...
Page 198: Leds For 56-Drive Expansion Chassis
Chapter 6: LED Descriptions LEDs for 56-Drive Expansion Chassis Description Definition Fault/Service Amber — A fault has been detected or a service action is required. Required Blinking amber — Hardware-controlled power-up or a cache flush or restore error. Cache Green — Cache is dirty (contains unwritten data) and operation is normal. The unwritten Status information can be log or debug data that remains in the cache, so a Green cache status LED does not, by itself, indicate that any user data is at risk or that any action is...
Page 199 Chapter 6: LED Descriptions LEDs for 56-Drive Expansion Chassis Figure 130: 56-Drive Expansion Chassis SERVICE SERVICE LINK LINK LINK LINK Table 59: 56-Drive Expansion Chassis LED No./Description Color State Definition 1 — Power Supply See Power Supply LEDs on the next page. — — 2 — Fan Control Module —...
Page 200: Power Supply Leds
Chapter 6: LED Descriptions LEDs for 56-Drive Expansion Chassis Power Supply LEDs Power redundancy is achieved through two independent load-sharing power supplies. In the event of a power supply failure, or the failure of the power source, the storage system can operate continuously on a single power supply.
Page 201: Fan Control Module Leds
Chapter 6: LED Descriptions LEDs for 56-Drive Expansion Chassis Fan Control Module LEDs See Figure 132 below for the fan control module LEDs. Figure 132: LEDs: Fan control modules — rear panel Table 61: Fan control module LEDs LED No./Description Color State Definition 1 — FRU OK Green Power is on with at least one fan operating normally.
Page 202: Chapter 7: Environmental Requirements And Specifications
Chapter 7: Environmental Requirements and Specifications This chapter contains the following topics: Site Requirements and Guidelines Management Host Requirements Physical Requirements Environmental Requirements Electrical Requirements Site Requirements and Guidelines The following sections provide requirements and guidelines that you must address when preparing your site for the installation.
Page 203: Site Wiring And Dc Power Requirements
Chapter 7: Environmental Requirements and Specifications Site Requirements and Guidelines Table 62: Power requirements - AC Input Measurement Rating for 2U12/2U24 Rating for 2U48 Rating for 4U56 Input power 100 to 240VAC, 50/60Hz, 100 to 240VAC, 50/60Hz 200 to 240VAC, 50/60Hz requirements 7.2A Maximum input power 475W maximum continuous 640W maximum 958W maximum continuous...
Page 204: Weight And Placement Guidelines
Chapter 7: Environmental Requirements and Specifications Site Requirements and Guidelines The following criteria are required for all installations: All DC mains and supply conductors to power distribution boxes for the rack-mounted system must comply with local, national, or other applicable government codes and regulations. Ensure that the voltage of your power source matches the voltage inscribed on the equipment’s electrical label.
Page 205: Ventilation Requirements
Chapter 7: Environmental Requirements and Specifications Management Host Requirements facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building. Chassis are shipped with a grounding-type (three-wire) power cord. To reduce the risk of electric shock, always plug the cord into a grounded power outlet.
Page 206: Physical Requirements
Chapter 7: Environmental Requirements and Specifications Physical Requirements address, you then use a remote management host on an Ethernet network to manage and monitor. Note: Connections to this device must be made with shielded cables – grounded at both ends – with metallic RFI/EMI connector hoods, in order to maintain compliance with NEBS and FCC Rules and Regulations.
Page 207 Chapter 7: Environmental Requirements and Specifications Physical Requirements Table 64: 2U Rackmount chassis dimensions Specifications Rackmount 2U Height (y-axis): 8.9 cm (3.5 inches) Width (x-axis): 44.7 cm (17.6 inches) Chassis-only 47.9 cm (18.9 inches) Chassis with ear caps or chassis bezel LFF (2U12): 54.9 cm (21.6 inches) Rear of chassis ear to controller latch 59.9 cm (23.6 inches)
Page 208 Chapter 7: Environmental Requirements and Specifications Physical Requirements Specifications Rackmount SFF (2U48): 12.7 kg (28.0 lb) [chassis] Chassis with FRUs (no drives) 23.1 kg (50.9 lb) 34.0 kg (74.9 lb) Chassis with FRUs (including drives) High-capacity controller chassis (4U56) 14.9 kg (32.8 lb) [chassis] Chassis with FRUs (no drives) 46.3 kg (102.1 lb) 87.0 kg (191.7 lb)
Page 209: Environmental Requirements
Vibration (Shaped-spectrum) 2.8 Hz to 365.4 Hz, 0.852 G rms total (horizontal) 2.8 Hz to 365.4 Hz, 1.222 G rms total (vertical) Note: For additional information about Telco and ruggedized products, see Quantum’s web site: http://www.quantum.com. QX and QXS Setup Guide...
Page 210: Electrical Requirements
Chapter 7: Environmental Requirements and Specifications Electrical Requirements Electrical Requirements Site Wiring and Power Requirements Each chassis has two power supplies for redundancy. If full redundancy is required, use a separate power source for each module. The AC power in each power supply is auto-ranging and is automatically configured to an input voltage range from 88 –...
Page 211: Chapter 8: Electrostatic Discharge
Chapter 8: Electrostatic Discharge This chapter contains the following topics: About Electrostatic Discharge Grounding Methods to Prevent ESD About Electrostatic Discharge To prevent ESD from damaging the system, be aware of the precautions to consider when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
Page 212: Grounding Methods To Prevent Esd
Chapter 8: Electrostatic Discharge Grounding Methods to Prevent ESD Grounding Methods to Prevent ESD Several methods are used for grounding. Adhere to the following precautions when handling or installing electrostatic-sensitive parts. Caution: Parts can be damaged by ESD. Use proper anti-static protection: Keep the replacement FRU in the ESD bag until needed;...
Page 213: Chapter 9: Usb Device Connection
Device Driver/Special Operation Mode Rear Panel USB Ports Quantum QXS Storage controllers contain a USB device management interface. This interface pertains to the MC and is accessed via its port on the controller module face plate. This section describes the port labeled CLI (USB Type B), which enables direct connection between a management computer and the controller, using the CLI and appropriate cable (see Figure 133 on the next page for USB port locations).
Page 214: Usb The Cli Port
L IN K 1. Connect USB cable to CLI port on controller face plate Quantum QXS Storage controllers feature a USB CLI port used to cable directly to the controller and initially set IP addresses, or perform other configuration tasks. The USB CLI port employs a mini-USB Type B form factor, and requires a new cable and additional support, so that a server or other computer running a Linux or Windows operating system can recognize the RAID chassis as a connected device.
Page 215: Cli
Microsoft Windows operating systems provide a USB serial port driver. However, the USB driver requires details for connecting to Quantum QXS Storage RAID chassis. Quantum provides a device driver for use in the Windows environment. Please contact Quantum for instructions about how to download this driver.
Page 216: Linux
Linux Although Linux operating systems do not require installation of a device driver, certain parameters must be provided during driver loading to enable recognition of the Quantum QXS Storage RAID chassis. Setting Parameters for the Device Driver 1. Enter the following command: sudo modprobe usbserial vendor=0x210c product=0xa4a7 use_acm=1 2.
Page 217: Chapter 10: Sfp Option For Cnc Ports
Chapter 10: SFP Option for CNC Ports This chapter contains the following topics: SFP Option for CNC Ports SFP Option for CNC Ports Locate SFP Transceivers Locate the qualified SFP options for your CNC controller module within your product ship kit. The SFP transceiver (SFP) should look similar to the generic SFP shown in the figure below.
Page 218: Install An Sfp Transceiver
Chapter 10: SFP Option for CNC Ports SFP Option for CNC Ports Figure 134: Install a Qualified SFP Option Controller module face plate Target CNC port Installed SFP (actuator closed) Align SFP for installation (plug removed/actuator open) Fibre-optic interface cable Install an SFP transceiver For each target CNC port, perform the following procedure to install an SFP.
Page 219: Verify Component Operation
Chapter 10: SFP Option for CNC Ports SFP Option for CNC Ports Verify Component Operation View the CNC port Link Status/Link Activity LED on the controller module face plate. A green LED indicates that the port is connected and the link is up (see LED descriptions for information about controller module LEDs).
Page 220: Glossary
Glossary array See storage system chassis The sheetmetal housing of a drive enclosure (RAID chassis or a expansion chassis). controller A (or A short way of referring to controller module A (or B). controller A drive enclosure known as a RAID chassis that contains two controller modules. enclosure controller A FRU that contains the following subsystems and devices: an SC processor;...
Page 221 Glossary drive enclosure A drive enclosure (expansion chassis) that contains two expansion I/O modules. The expansion chassis can be connected to a RAID expansion to provide additional storage capacity. dual-port drive A drive that is connected to both controllers so its data path is fault-tolerant. Dynamic Host See DHCP.
Page 222 Glossary field- See FRU. replaceable unit FPGA Field-programmable gate array. An integrated circuit designed to be configured after manufacturing. Field-replaceable unit. A part that can be removed and replaced by the user or support technician without having to send the product to a repair facility. Host bus adapter.
Page 223 Glossary map/mapping Settings that specify whether a volume is presented as a storage device to a host, and how the host can access the volume. Mapping settings include an access type (read-write, read- only, or no access), controller host ports through which initiators may access the volume, and a LUN that identifies the volume to the host.
Page 224 Glossary Small form factor. A type of 2.5 inch drive. shelf See enclosure. small form See SFF. factor SMI-S Storage Management Initiative - Specification. The SNIA standard that enables interoperable management of storage networks and storage devices. The interpretation of CIM for storage. It provides a consistent definition and structure of data, using object-oriented techniques.
Page 225 Glossary volume A portion of the capacity of a vdisk that can be presented as a storage device to a host. web-based See WBI. interface/web- browser interface Web-based interface/web-browser interface. The primary interface for managing the system. A user can enable the use of HTTP, HTTPS for increased security, or both. QX and QXS Setup Guide...

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Qxs series Hybrid qxs-312 Hybrid qxs-324 Hybrid qxs-412 Hybrid qxs-424 Hybrid qxs-448 ... Show all

Quantum QX Series Setup Manual

Chapter 1: Components

Chapter 2: Installing the Chassis

Chapter 3: Connecting Hosts

Chapter 4: Basic Operation

Chapter 5: Troubleshooting

Chapter 6: LED Descriptions

Chapter 7: Environmental Requirements and Specifications

Chapter 8: Electrostatic Discharge

Chapter 9: USB Device Connection

Chapter 10: SFP Option for CNC Ports

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