Table of Contents
Advertisement
B. Troubleshooting
for the Color Sign
PrinterÕs
Macintosh Printer
Driver and
Backgrounder
Software
An error dialog box
appears when you
try to print saying
the printer is not
ready.
The printer driver
indicates that it is
printing, but there
is no response
from Color Sign
Printer.
The driver
displays an error
message saying
there is
insufficient
memory from
which to print.
The driver
displays an error
message saying
there is not
enough room on
the disk.
82
If you are having difficulty using the Color Sign
PrinterÕs Macintosh QuickDraw driver, run
through the following check list.
Is the printer plugged into the wall outlet? Are
the LED lights on? Is the printer selected in the
Chooser? Is the printer connected to your
Macintosh? Is the connection solid? Does the
printer have proper print media and ribbon
installed?
If printing to the Backgrounder, be sure it is
running and that it is available for processing.
As a last resort, save what you are working on,
close all applications, and do a system restart.
This clears the memory of the Macintosh. If you
are using the Backgrounder, be sure it is opened
before you open any other application. Now, try
your print job again.
Close all Desk Accessories and document
windows, other than the one from which you
wish to print. Turn off any options in the
application that consume memory, such as ÒUse
available memory for speed.Ó Save what you are
working on, quit from the application, and re-
start to clean up the memory of the Macintosh.
Use the Backgrounder for processing a batch
print (see Section 8-G). As a last resort you
should remove any INIT and CDEV files in your
System Folder that you donÕt need.
When the driver is printing, it stores the pages to
be printed from the document in a temporary file.
This file is in the System Folder and is called the
ÒSpool FileÓ (some applications may re-name the
file or put it in a different folder). In some cases, the
spool file can become very large, particularly if the
images are complex, such as scanned photographs.
The following points help reduce the risk of
running low on disk space:
Always start up from the hard disk. The driver
creates the spool file on the current startup disk.
A floppy disk will not have sufficient space on it.
Advertisement
Table of Contents
Troubleshooting
