Primera Pictura 310s User Manual page 80

My prints have
poor or faded
print quality.
My Dye-
Sublimation
prints look very
dithered or
pixelated.
Be sure you have the appropriate supplies
installed. Do not, for example, use dye-
sublimation ribbon or paper if you have a wax
thermal transfer ribbon type option selected in
your printer driver setup, or vice versa. The dye-
sublimation, resin thermal and wax thermal
print methods require their own separate and
specific set of supplies. Review Section 4 for
complete information on all print supplies.
Print media is upside down. Be certain that you
are loading print media with the print side
facing down. The print side of the Color Sign
PrinterÕs media is always the smoother, white,
glossy side or the non-backing side if using
#300-Series media.
Wax thermal paper or #300-Series media is not
of a good enough quality. For best results,
always use factory-brand print media since it is
specifically designed for use with the Color Sign
Printer.
You are using too much heat or not enough heat
to properly transfer ink. Adjust the Intensity
control in the Color Sign PrinterÕs printer driver
up or down as needed.
Symptoms: Prints do not look smooth or continuous,
but rather grainy and unclear.
Some applications have selections you must
enable in order for the Color Sign Printer to use
its own dither patterns. For best output, you
should always use the Color Sign PrinterÕs
dither patterns. Refer to your application
programÕs instruction manual or contact the
software manufacturer for details on how such
selections are enabled.
For best photo-realistic output, you should
always use high resolution 24 bit images. If
scanning an image, always scan the image at a
24 bit color setting, at the same approximate size
at which you will be printing, and at 300 dpi. If
you stretch or Òblow upÓ a small or low
resolution image, you will always get a
pixelated or grainy effect when printing.
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