Primera Pictura 310s User Manual page 83

Two sheets of
print media feed
at the same time.
My prints are
ÒscrambledÓ or
look like bar
codes.
The ribbon sensor
needs adjustment.
78
Printer or Modem port. Be sure the port to which
you connect the Color Sign Printer is Geo-
compatible.
Mac and Windows: This condition can also
occur if using a substandard interface cable. To
solve this problem, connect the printer to your
computer using a shielded, bi-directional
interface cable no longer than 6 feet in length.
Mac and Windows: This symptom could also be
caused by interruptions in the printer driver. You
should not have your screen saver or energy
saver mode enabled, nor should you run another
program while printing. Such action will
interrupt the printer driver and will slightly
affect print speed and quality.
Be sure to ÒfanÓ the media before loading. Static
tends to attract two sheets together. This is
especially true with transparency film or #300-
Series cast vinyl or polyester.
This signifies a data transmission error. This
could be caused by a faulty or substandard
printer cable or port. Try switching to a different,
higher quality cable. For best results, use a
shielded, bi-directional cable no longer than 6
feet in length.
If using a switch box, connect your printer
directly to your computer.
Symptoms: The Color Sign Printer is not printing each
ribbon panel in the proper Yellow-Magenta-Cyan-
Black/Overlay panel order, and, as a result, my full-color
output is printing completely off-color on all or part of
the sheet.
Check that the Ribbon Type option in the printer
driver is set according to the ribbon currently
installed (see Section 4-B and Section 6-E or 7-D).
Also make sure that you are not using a
B/A3-Super size ribbon with the smaller
A/A4-Super size print media. If you have the
print supplies configured properly, and the error
persists, your printerÕs ribbon sensor is most
likely in need of adjustment. Refer to the
following steps to adjust the ribbon sensor.
1
. Open the Top Cover, and manually wind the
ribbon forward until the beginning of the
ribbonÕs magenta (red) panel touches the ribbon
take-up core (the core with the used ribbon on